Shantanu Kirpane (Final Project Report)

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A

PROJECT REPORT
ON

''A STUDY ON EMPLOYEE WELFARE MEASURES ADOPTED BY


BHARAT HEAVY ELECTRICAL LIMITED''

SUBMITTEDTO

RASHTRASANT TUKADOJIMAHARAJ NAGPUR UNIVERSITY,


NAGPUR
IN PARTIAL FULFILLMENT FOR THE DEGREE OF BACHELOR
OF BUSINESS ADMINISTRATION

SUBMITTED BY

SHANTANU ‘M’ KIRPANE


GUIDEDBY

MS. POOJA GADWE

PRERNACOLLEGEOFCOMMERCE
ReshimbaghsquareNagpur-440009

2021-2022
CERTIFICATE

This is to certify that the project entitled ''A STUDY ON EMPLOYEE


WELFARE MEASURE ADOPTED BY BHARAT HEAVY
ELECTRICAL LIMITED'' submitted by SHANTANU KIRPANE to
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur for the partial
fulfillment of the requirement for the degree of Bachelor of Business
Administration is a bonfire research work carried out under my guidance and
supervision. It is a piece of research work of sufficiently high standard to
warrant it submission to the University for Reward of the said degree.

The assistant and the help rendered to the research during course of this
research in the form of basic source material and information have been duly
acknowledged.

PROJECT GUIDE COURSE OORDINATOR


MS. POOJA GAWDE MS. POOJA GADWE

PRINCIPAL
DR. UJWAL LANJEWAR
DECLARATION

I hereby declare that this project titled has been submitted as project report
''A STUDY ON EMPLOYEE WELFARE MEASURE ADOPTED BY
BHARAT HEAVY ELECTRICAL LIMITED'' is partial fulfillment Of
Bachelor of Business Administration.

The source of material and data used in the study have been duly
acknowledge and certified.

Place: Nagpur

Date: SHANTANU ‘M’ KIRPANE


ACKNOWLEDGEMENT

It express my sincere and hearty gratitude to Ms. POOJA GAWDE my project


guide for giving me an opportunity and support to carry out this project without whose
able guidance this project would ever materialize. It was here polite talks, Keen interest,
knowledge, and practical suggestion that inspired me to bring out the best.
I gratefully acknowledge my deepest gratitude to honorable President Prof. R. C.
GULHANE, honorable Secretary Dr. S. C. GULHANE and honorable Director Dr.
Pravin Joshi for their persistent inspiration and the Principal Dr. UJWAL LANJEWAR
for his conservative suggestion and constant encouragement.

I also want to thank my friends, my family and all the members who were
associated directly or indirectly in making my project successful.

Place: Nagpur SHANTANU ‘M’ KIRPANE

Date:
INDEX

SR. NO. PARTICULARS PAGE


NO.
1. TITLE 1

ABSTRACT
2. 2-3
INTRODUCTION
3. 4-5
4. COMPANY PROFILE 6-8

5. AIM AND OBJECTIVES 9-11

6. HYPOTHESIS 12-13

7. RESEARCH METHODOLOGY 14-20

8. DATA COLLECTION 21-23

• PRIMARY DATA
• SECONDARY DATA

9. ANALYSIS OF DATA AND HYPOTHESIS TESTING 24-43

10. SCOPE AND LIMITATIONS 44-45

11. CONCLUSION AND SUGGESTION 46-47


12. BIBLIOGRAPHY 48-49

13. ANNEXURE 50-54

• QUESIONNAIR
''A STUDY ON EMPLOYEE WELFARE MEASURES
ADOPTED BY BHARAT HEAVY ELECTRICALS
LIMITED''

1
ABSTRACT

2
In this study the operation function in the human resource department are analyzed through
contribution of employees and their opinion about the function performed by the employees and their
opinion about the function performed by the HR department in Bharat Heavy Electricals Limited
(BHEL), Ramchandrapuram, and Hyderabad.

The employees in the organization are directly interviewed and related data’s were collected
through questionnaire. The study was conducted to know the impact of employee welfare facilities on
employee work satisfaction. Welfare is the provision of a minimal level of well-being and social
support for all citizens. Organization provides welfare facilities to their employees to keep their
motivation levels high.

The primary objective of the study is to measure the levels of satisfaction of employees with regards
to welfare facilities and to suggest some measures for improving welfare measures in organization.
Researchers were supported by sampling 100 employees from various departments. Data was collected
through the structured welfare measures questionnaire. The data’s are analyzed through parentage
analysis and correlation method.

3
INTRODUCTION

4
INTRODUCTION

Employee welfare means anything that can be done for the comfort and improvement, intellectual or
social, of the employees over and above the wages paid which is not a necessity of the industry.
Organization provides welfare facilities to their employees to keep their motivation levels high.

The employee welfare measures are classified into two categories viz. statutory and non-statutory
welfare measures. The statutory measures are those measures that are compulsory provide by an
organization as compliance to the law governing employee health and safety, these includes: canteen
facilities, drinking water, proper and sufficient lighting, facilities for sitting, changing rooms, first aid
appliances, latrines and urinals, washing places, spittoons and rest rooms.

Non statutory welfare measures may include:


Personal health care, flexi-time, employee assistance programs. The non-statutory measures differ from
organization to organization and from industry to Industry. Some of the facilities are services which fall
within the preview of employees welfare include adequate canteen facilities, accommodation
arrangements, and recreational facilities, medical facilities, transport facilities, for travelling from & to the
place of work.

The fundamental purpose of employee’s welfare is to enrich the life of employees and to remain them
joyful and conducted that helps to development of organization. Every organization should provide
statutory and non-statutory welfare measures but some organization provides some more welfare facilities
to the employees and their of work life.

If people don’t want to work, it is impossible for every organization to attain its goals. The welfare
measures are more important for every employee, without welfare measures employee can nit work
effectively in the organization.

5
COMPANY PROFILE

6
Established in the mid fifties, Bharat Heavy Electricals Limited-BHEL has today emerged as the
largest engineering and manufacturing enterprise of its kind in India and ranks amongst the top ten
power generation equipment manufacturers in the world.
BHEL has diversified its product base over the years and today caters to the needs of almost all the key
sectors of the economy. In addition to the power generation equipment ,
BHEL products cater to a wide spectrum of customers encompassing various fields of operation, like
Fertilizers & Petrochemicals,Refineries,Oil Exploration and production, steel and metals, cement
,sugar and paper plants, transportation and non-conventional energy sources etc.
With a massive network of 14 manufacturing Units located at various important centers all over India,
BHEL manufactures almost all critical high technology products required for power sector like Gas
Turbines, Steam Turbines, Turbogenerators, Boilers, Pumps and Heat exchangers, Pulverisers and
electrical switch gears. With strategic alliances and technological collaborations with world leaders for
its products, BHEL's technological strength is today on par with the best in the world
BHEL -Hyderabad (Ramachandrapuram) Unit:
As a member of the prestigious 'BHEL family', BHEL-Hyderabad has earned a reputation as one of its
most important manufacturing units, contributing its lion's share in BHEL Corporation's overall
business operations.
The Hyderabad unit was set up in 1963 and started its operations with manufacture of Turbo-generator
sets and auxiliaries for 60 and 110 MW thermal utility sets.
Over the years it has increased its capacity range and diversified its operations to many other areas.
Today, a wide range of products are manufactured in this unit, catering to the needs of variety of
industries like Fertilizers & Chemicals, Petrochemicals & Refineries , Paper, sugar, steel , etc.
Major products of our unit’s manufacture include the following.

7
• Gas turbines
• Steam turbines
• Compressors
• Turbo generators
• Heat Exchangers
• Pumps
• Pulverisers
• Switch Gears
• Gear Boxes & Oil Rigs

8
AIM AND OBJECTIVES

9
AIM

The labor welfare work aims at providing such service facilities and amenities as would
enable the workers employed in industries /factories to perform their work in healthy, congenial
surroundings conducive to good health and high morale.
• It is partly humanistic, for it enables the workers to enjoy a fuller and richer life.

• It is partly economic because it improves the efficiency of the worker, increases its availability
where it is scarce and keeps him contented .it, therefore, minimizes inducement to form or join
unions and to resort to strikes.

• The aim is partly civic because it develops a sense of responsibilities and dignity among the
workers and thus makes them worthy citizens of nation.

Employee welfare has 2 aspects—negative and positive.


On the negative side, employee welfare is concerned with counteracting the baneful
Effects of the large-scale industrial system of production especially capitalistic,
so far as India is concerned
On the personal/family, and social life of the worker.
On its positive side,
it deals with the provision of opportunities for the worker and his/her family for a good life as
Understood in its most comprehensive sense.

Employee welfare operates to neutralize the harmful effects of large scale industrialization and
urbanization. Provision of welfare amenities enables the workers to live a richer and more
satisfactory life and contributes to their efficiency and productivity. It helps in maintaining
industrial peace

10
OBJECTIVES

In this study an attempt has been made to examine the welfare measures offered by BHEL to its
employees and its impact on job satisfaction. The specific objectives of the study are:

1. To assess the welfare measures adopted by BHEL


2. To analyze the effect of welfare on employee performance
3. To assess the employee satisfaction with regard to welfare facilities
4. To make suitable suggestions and recommendations with a view to improve the existing welfare
measures.

11
HYPOTHESIS

12
Ho: Welfare facilities do not have a significant impact on motivation for higher productivity of
employees. It is a significant relationship between employee satisfaction and welfare measures.

H1: Welfare facilities have a significant impact on motivation for higher Productivity of employees.

13
RESEARCH METHODOLOGY

14
RESEARCH METHODOLOGY

Generally research is considered as an endeavor to arrive at the answer to intellectual and practical
problem through the application of scientific methods to the knowledge universe. It is movement
from known to unknown. Research is essentially a logical and an organized enquiry seeking facts
through objective verifiable methods in order to discover the relation among them and to refer from
the board principles or laws. It is really a method of critical thinking.
Research may be defined as a systematic and objective analysis and recording of controlled
observations that may lead to the development of generalization of principles or theories resulting in
predicting and possibly ultimate control of events.
Methodology is often used in a narrow sense to refer to methods, technology or tools employed for
the collection data as well as it’s processing. This is also used sometimes to designate data
collection arrive at the conclusion. Infects, it describes that what should have been done. It is
therefore essential to follow systematic methodology to arrive at the proper conclusion.
• The procedures involved in the concept of research methodology are:-

• Selection of subject.

• Selection of project title.

• Selection of time period.

• Collection of data.

• Reliability of data.

• Analysis of data.

• Reporting.

• Methodology of Analysis

15
Data which has been collected through various sources has to proceed and analyzed the accepted
relevant scientific method are used for analyzed processing is done by different graphs, which
clearly show the finding and half us to understand thing is more better way different table and
comparative chart also used for analyzed and the most important ways was case study and
illustration.
• ANALYSIS: The data collected has to process and analysis is done in accordance with the
acceptable relevant scientific method processing of the data covers editing loading classification.

• EDITING: Editing is a routine task it is process of examining collected data especially in survey
to detest and animate error editing endures completeness accuracy and uniformity.

• CODING: It is process of assign numerical or other symbol to symbol to answer so that response
can be part in a limited number of categories.

• CLASSIFICATION: The large volume of data collected for a search study has to be reduced in
homogeneous groups for getting a meaningful relationship. This is known as classification of data.
It condense data in such way that similarities and dissimilarities can easily be apprehended, so as to
facilities comparison. Classification of data collected can be categorized as by geographical
grouping chronological grouping qualitative and quantitative groupings.

• TABULATION; It is a process of summarizing row data and displaying the same in concept from
for further analysis. The tabulation can be simplified in rows and columns; it conserves space and
minimizes exploratory and descriptive statements. Tabulation facilities the process of comparison. It
assists in various statistical computations. It simplifies complex data, and gives identify to data and
reveals pattern

• GRAPHIC PRESENTATION: Graphic presentation of statistical data gives a pictorial effect. It


enables one to present data in simple, clear and effective manner. It shows what is happening and
what is likely to take place just as quickly as the age is capable of working. A graph is a visual form
of presentation. It provides an attractive and impressive view. It also provides easy comparison of
two or more phenomena.

16
RESEARCH PROCESS

The research process involves identifying, locating, assessing, and analyzing the information you
need to support your research question, and then developing and expressing your ideas. These are
the same skills you need any time you write a report, proposal, or put together a presentation.

Library research involves the step-by-step process used to gather information in order to write your
paper, create a presentation, or complete a project. As you progress from one step to the next, it is
often necessary to rethink, revise, add additional material or even adjust your topic. Much will
depend on what you discover during your research.

The research process can be broken down into seven steps, making it more manageable and easier
to understand. This module will give you an idea of what's involved at each step in order to give
you a better overall picture of where you are in your research, where you will be going, and what to
expect at each step.

Dissertation markers expect the explanation of research process to be included in Methodology


chapter. A typical research process comprises the following stages:

1.Selecting the research area:

You are expected to state that you have selected the research area due to professional and personal
interests in the area and this statement must be true. The importance of this first stage in the
research process is often underestimated by many students. If you find research area and research
problem that is genuinely interesting to you it is for sure that the whole process of writing your
dissertation will be much easier. Therefore, it is never too early to start thinking about the research
area for your dissertation.

17
2. Formulating research aim, objectives and research questions or developing hypotheses:

The choice between the formulation of research questions and the development of hypotheses
depends on your research approach as it is discussed further below in more details. Appropriate
research aims and objectives or hypotheses usually result from several attempts and revisions and
these need to be mentioned in Methodology chapter. It is critically important to get your research
questions or hypotheses confirmed by your supervisor before moving forward with the work.

3. Conducting the literature review:

Literature review is usually the longest stage in the research process. Actually, the literature review
starts even before the formulation of research aims and objective; because you have to check if
exactly the same research problem has been addressed before. Nevertheless, the main part of the
literature review is conducted after the formulation of research aim and objectives. You have to use
a wide range of secondary data sources such as books, newspapers, magazines, journals, online
articles etc.

4. Selecting methods of data collection:

Data collection method(s) need to be selected on the basis of critically analyzing advantages and
disadvantages associated with several alternative data collection methods. In studies involving
primary data collection, in-depth discussions of advantages and disadvantages of selected primary
data collection method(s) need to be included in methodology.

5. Collecting the primary data:

Primary data collection needs to be preceded by a great level of preparation and pilot data collection
may be required in case of questionnaires. Primary data collection is not a compulsory stage for all
dissertations and you will skip this stage if you are conducting a desk-based research.

18
6. Data analysis:

Analysis of data plays an important role in the achievement of research aim and objectives. Data
analysis methods vary between secondary and primary studies, as well as, between qualitative and
quantitative studies.

7. Reaching conclusions:

Conclusions relate to the level of achievement of research aims and objectives. In this final part of
your dissertation you will have to justify why you think that research aims and objectives have been
achieved. Conclusions also need to cover research limitations and suggestions for future research.

RESEARCH DESIGN

Research design is defined as a framework of methods and techniques chosen by a researcher to


combine various components of research in a reasonably logical manner so that the research
problem is efficiently handled. It provides insights about “how” to conduct research using a
particular methodology. Every researcher has a list of research questions which need to be assessed
– this can be done with research design.

The sketch of how research should be conducted can be prepared using research design. Hence, the
market research study will be carried out on the basis of research design.

The design of a research topic is used to explain the type of research (experimental, survey,
correlational, semi-experimental, review) and also its sub-type (experimental design, research
problem, descriptive case-study). There are three main sections of research design: Data collection,
measurement, and analysis.

The type of research problem an organization is facing will determine the research design and not
vice-versa. Variables, designated tools to gather information, how will the tools be used to collect
and analyze data and other factors are decided in research design on the basis of a research
technique is decided.

19
An impactful research design usually creates minimum bias in data and increases trust on the collected
and analyzed research information. Research design which produces the least margin of error in
experimental research can be touted as the best. The essential elements of research design are:

• Accurate purpose statement of research design

• Techniques to be implemented for collecting details for research

• Method applied for analyzing collected details

• Type of research methodology

• Probable objections for research

• Settings for research study

a) Database:
This study is based on both primary and secondary data. A structured interview schedule would be used to
collect the primary data from the employees of BHEL. The secondary data for the study would be
collected from annual reports and records of BHEL including published material on the topic.

b) Sample design: Stratified random sampling procedure would be followed to select the respondents. A
required data would be collected through a schedule. The sample size is 50 and the schedules had been
given to the employees in BHEL Ramachandrapuram branch.

BHEL-EPD is having more than 500 employees. To examine report definite methodology were utilized
to impose the topic in a clear approach. This research design uses descriptive research method, which will
rely on primary data.

20
DATA COLLECTION

21
After identifying the research objectives the next step is to identify the methodology for data
collection.

PRIMARY DATA: The primary data is collected by a questionnaire in BHEL Ltd circulated
among the employees to collect information.
The source of primary data includes:

• Direct personal investigation

• Interview method

DIRECT PERSONAL INVESTIGATION- This implies the situation where the researcher goes
into the field of study in person for the collection of required data. Also, the investigation of this
nature is normally confined to a single locality and the information gathered in capital in nature.

INTERVIEW METHOD- Every interview has got its own balance of revaluation and has
withheld information, an interview can be effective informal verbal and non-verbal conservation
initiated for the specific purpose focus on a certain planned contained areas.

SECONDARY DATA: The secondary data has been collected from:

1. Reviews of books, Digital libraries, journals, online database on other web resources.
Proceeding of seminars / conferences reports-standing conference of public enterprises (scope).

2. The data is collected through questionnaires. First, the questionnaires are prepared and
distributed to each employee given in the list. The responses are collected and analyzed using
SPSS software. Then the responses are tabulated and analyzed using percentage and cross-
tabulation. Finally interpretation is drawn from the tables.

22
The source of Secondary data includes:-

• Books

• Websites

• Journals

BOOKS:
A book is a collection of paper or other material with text, pictures, or both written on them, bound together
along one edge, usually with covers. In library and information science, a book is calling a monograph to
distinguish it from serial periodicals such as magazines journals or newspapers.

WEBSITE:
A website may be the work of an individual, a business or other organization and is typically dedicated to
some particular topic or purpose. Any website can content hyperlink to any other website, so the distinction
between individual sites, as perceived by the user, may sometimes to blur.

JOURNALS:

A journal may publication issued at stated intervals, such as magazines or the record of the transactions
of a society, are often called journals. In academic use, a journals refers to a serious, scholarly
publication, most often peer-reviewed. The purpose of a journal is to provide a place for the introduction
a scrutiny of new research and often a forum for the critique of existing research.

23
ANALYSIS OF DATA AND HYPOTHESIS TESTING

24
1) How would you rate your satisfaction level with regard to the following welfare measures?
a) ‘Rest room facilities given to the respondent’
Satisfaction level Number of respondents Percentage
Highly Satisfactory 2 4%
Satisfactory 16 32%
Not aware 0 0
Not satisfactory 27 54%
Highly not satisfactory 5 10%
Total 50 100
Source —Primary data
Analysis:
The table shows that 54% of the respondents are not satisfied with the rest room facility given to them. And only
4% is highly satisfied with the rest room facility.

60

50

40

30 No of respondent
percentage
20

10

0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The analysis shows that the respondents are not at all satisfied with the rest room facility provided to them. As
rest room is one of the main and important facilities in an organization.

25
b) ‘Opinion about the drinking water facility’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 1 2%
Satisfactory 48 96%
Not aware -- --
Not satisfactory -- --
Highly not satisfactory 1 2%
Total 50 100%
Source —Primary data

Analysis:

The table shows that 96% of the respondents are very much satisfied with the drinking water facility provided to
the respondents.

100
80
60
no of respondent
40 percentage

20
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
Drinking water facility provided by BHEL is mostly satisfied by the respondents.

26
c) ‘Opinion about Medical and first aid facilities provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory -- --
Satisfactory 46 92%
Not aware -- --
Not satisfactory 4 8%
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:

The table shows that 92% if the respondents are satisfied with the medical and first aid facilities provided by the
company but there are 8 % of the respondents who are not satisfied with the medical facilities given to them.

100

80

60
no o respondent
40 percentage

20

0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The analysis shows that most of the respondents are satisfied with the medical facilities provided by the
company but the company also has to verify why the other 8% of the respondents are not satisfied and verify them.

27
d) ‘The opinion regarding the canteen facilities provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 5 10%
Satisfactory 25 50%
Not aware -- --
Not satisfactory 15 30%
Highly not satisfactory 5 10%
Total 50 100%
Source —Primary data

Analysis:

The table shows that 50% of the respondents are satisfied about the canteen facility in the organization and 30%
of the respondents are not satisfied with the canteen facility.

50

40

30
No of respondent
20 percentage

10

0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
As I have been a part of the organization for a month during the project I found out that the canteen in the
organization provides good services and good quality food.

28
e) ‘Opinion about the crèche facility provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory -- --
Satisfactory -- --
Not aware 44 88%
Not satisfactory 5 10%
Highly not satisfactory 1 2%
Total 50 100%
Source —Primary data

Analysis:

The table shows that 88% of the respondents are not aware of the crèche facility and 10% of the respondents are
not satisfied with the facility.

90
80
70
60
50 No of respondent
40
percentage
30
20
10
0
HA S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
BHEL do not provide crèche facility to the respondents and if they provide it would be of great help to the
female employees in the organization.

29
f) ‘Opinion about the occupational safety provided to the respondent’

Satisfaction level Number of respondents Percentage


Highly Satisfactory -- --
Satisfactory 46 92%
Not aware -- --
Not satisfactory 3 6%
Highly not satisfactory 1 2%
Total 50 100%

Source —Primary data

Analysis:

The table shows that 92% of the respondents are satisfied with the occupational safety provided by BHEL. Only 4
respondents are not satisfied with the occupational safety.

100

80

60
no of respondent
40 percentage

20

0
HS S NA S HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
In the analysis it is shown that most of the employees except a few are satisfied with the occupational safety. So it
means most of the employees are very secure about their job and very comfortable with that.

30
2) How would you rate your satisfaction level with regard to the following welfare measures?

a) ‘Opinion about earned leave given to respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 11 22%
Satisfactory 39 78%
Not aware -- --
Not satisfactory -- --
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
The table shows that 78% of the respondents are satisfied with the earned leave provided to them and 22% of the
respondents are highly satisfied with the earned leave.

80
70
60
50
40 No of respondent

30 percentage
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied
Inference:
There are no respondent who is not satisfied with the earned leave. Every employee is very much satisfied with
the earned leave provided to them.

31
b) ‘Opinion about Sick leave given to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 6 12%
Satisfactory 44 88%
Not aware -- --
Not satisfactory -- --
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
The table shows that 88% of the respondents are satisfied with the sick leave provided by the company. And none of
the respondents are not satisfied with the facility. It shows that most of the respondents are satisfied with the sick leave.

90
80
70
60
50 No of respondent
40 percentage
30
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
Most of the respondents are satisfied with the sick leave, so it shows that BHEL is very liberal in giving the
sick leaves and they just have to inform the company with the leave notice.

32
c) ‘Opinion about the paternity leave provided to the male respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 2 4%
Satisfactory 13 26%
Not aware 35 70%
Not satisfactory -- --
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
The table shows that 26% of the respondents are satisfied with the paternity leave provided by the company. And
70% of the respondents are unaware about this facility.

70
60
50
40
no of respondent
30 percentage
20
10
0
HS S NA NS HNS
.
HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The male respondents are not satisfied with the paternity leave provided to them.

33
d) ‘Opinion about the casual leave provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 6 12%
Satisfactory 44 88%
Not aware -- --
Not satisfactory -- --
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:

In the table it shows that 88%of respondent are satisfied with the casual leave provided to them and 12 % of
respondent are highly satisfied with the casual leave provided to them.

90
80
70
60
50 no of respondent
40
percentage
30
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
None of the respondents are dissatisfied with the casual leave; this is a great achievement to the organization.

34
e) ‘Opinion about the medical benefits given to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 9 18%
Satisfactory 38 76%
Not aware -- --
Not satisfactory 3 6%
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
In the table 76% of the respondents are satisfied with the medical benefits provided to them. And 6% of the
respondents are not satisfied with the medical benefits given to them.

80
70
60
50
40 no of respondents
percentage
30
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
As medical benefits are very important to any employee in the organization, the employer has to give any
medical benefits, which is required to be given to them. The company has to just verify the dissatisfied employees with
the medical benefits.

35
f) ‘Opinion about leave travel allowance provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 1 12%
Satisfactory 28 56%
Not aware 3 6%
Not satisfactory 18 36%
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
In the table it is shown that 56% of the respondents are satisfied with the leave travel allowance provided to them,
but 36% of the respondents are not satisfied with the allowance provided to them and 6% of the respondents are not aware
of this allowance.

60

50

40

30 No of respondent
percentage
20

10

0
HS S NA NS HNA

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The analysis shows that most of the respondents are really satisfied with the allowance and this is a very good
allowance and it motivates the employees to go out of station and take a break from the work pressure and can work
better in the future

36
3) How would you rate your satisfaction level with regard to the following extra-mural facilities provided by
BHEL?
a) ‘opinion regarding the social insurance’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 7 14%
Satisfactory 38 76%
Not aware -- --
Not satisfactory 5 10%
Highly not satisfactory -- --
Total 50 100%
Source —Primary data
Analysis:
In the table, it shows that 76% of the respondents are satisfied with the social insurance provided to the
employees and 10% of the respondents are not satisfied with the social insurance given to them.

80
70
60
50
40 no of respondents

30 percentage

20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The analysis shows that more than 80% of the workers are satisfied with the social insurance provided to them.

37
b) ‘Opinion regarding the recreation facilities’

Source —Primary data

Satisfaction level Number of respondents Percentage


Highly Satisfactory -- --
Satisfactory 34 64%
Not aware 9 18%
Not satisfactory 6 12%
Highly not satisfactory 1 2%
Total 50 100%

Analysis:

In the table, it shows that 68% of the respondents are satisfied with the recreation facility provided to the
employees and 12% of the respondents are not satisfied with the recreation facility given to them.

70
60
50
40
No of respondents
30 percentage
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
The analysis shows that more than 80% of the workers are satisfied with the recreation facility provided to them.

38
4) How would you rate your satisfaction level with regard to the following non-statutory welfare measures
provided by BHEL?

a) ‘Opinion regarding the education facilities provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 2 4%
Satisfactory 40 80%
Not aware -- --
Not satisfactory 6 12%
Highly not satisfactory 2 4%
Total 50 100%
Source —Primary data
Analysis
In the table it shows 80% of the respondents are satisfied with the education facilities to the respondent’s children.

80
70
60
50
40 No of respondents

30 percentage

20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
From the analysis it shows that most of the employees are satisfied with the education facilities provided to the
respondents. It will be of great help for the respondents but the company will give only the standard allowance for
education facilities that is the reason 12% of the employees are not satisfied.

39
b) ) ‘Opinion regarding the vehicle benifts provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 5 10%
Satisfactory 35 70%
Not aware -- --
Not satisfactory 6 12%
Highly not satisfactory 4 8%
Total 50 100%
Source —Primary data

Analysis
In the table it shows 70% of the respondents are satisfied with the vehicle benefits provided by the organization.

70
60
50
40
No of respondents
30 percentage
20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
From the analysis it shows that most of the employees are satisfied with the vehicle benefits provided to the
respondents

40
c) ‘Opinion regarding the house building advance provided to the respondents’

Satisfaction level Number of respondents Percentage


Highly Satisfactory 6 12%
Satisfactory 38 76%
Not aware -- --
Not satisfactory 4 8%
Highly not satisfactory 2 4%
Total 50 100%
Source —Primary data

Analysis
In the table it shows 76% of the respondents are satisfied with the house building allowance provided by the
organization

80
70
60
50
40 no of respondents

30 percentage

20
10
0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
From the analysis it shows that most of the employees are satisfied with the house building advance provided
to the respondents.

41
5) How would you rate the overall employee welfare measures and benefits provided by the company?

Satisfaction level Number of respondents Percentage


Highly Satisfactory -- --
Satisfactory 48 96%
Not aware -- --
Not satisfactory 2 4%
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:

In the table it is shown that 96% of the respondents are satisfied with the over all employee welfare in the
company.

100

80

60
No of respondents
40 percentage

20

0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
Out of 50 respondents only 2 respondents are not completely satisfied with welfare measures provided to them.

42
6) How would you rate the relationship with the supervisor and to the other workers?

Satisfaction level Number of respondents Percentage


Highly Satisfactory 20 40%
Satisfactory 30 60%
Not aware -- --
Not satisfactory -- --
Highly not satisfactory -- --
Total 50 100%
Source —Primary data

Analysis:
The table shows that 60% of the respondents are satisfied with the relationship between their employees and
supervisors, and 40% of the respondents are highly satisfied.

60

50

40

30 no of respondent
percentage
20

10

0
HS S NA NS HNS

HS-highly satisfied S- satisfied NA- not aware NS-not satisfied HNS- highly not satisfied

Inference:
This analysis shows that all the employees in the organization are satisfied with their employees as well as
their supervisors.

43
SCOPE AND LIMITATIONS

44
SCOPE:

The scope of the study is to understand the present welfare measures adopted in the organization and
how BHEL can enhance the performance of employees by adopting better welfare measures. The study
is extended only to the respondents working in the BHEL, Ramachandrapuram, and Hyderabad. It does
not cover all the employees working in BHEL. The study covers only some of the levels in the
organization. The welfare measures studied includes both statutory, non-statutory measures and mutual
welfare measures. This study also helps the organization to make necessary changes in their welfare
programs.

LIMITATIONS:

The limitations in this study are:


1. The research cannot be generalized because findings are relevant to BHEL.
2. Details regarding monetary remuneration by the respondents may not be accurate.
3. The respondents were not very interested in filling the schedules

The time span of the study was very short.

Due to short span of time the sample size is restricted to 70 respondents only.

Personal bias or attitude of the respondents may be an obstacle.

Analysis of the information is done on the suspicion that the respondents have
given the right information.

45
CONCLUSION AND SUGGESTION

46
CONCLUSION:

Following are the suggestions for effectiveness of the employee welfare measures. company should be
more committed to promote welfare facilities as it creates more productivity which in turns benefits the
company. Health checkup, employee counseling, various health camps, hospitalization facilities should be
better improved by conducting the health camps at least once in a month. The number of medical
practitioners or physicians should be increased. Better and good working environment should be
provided.
The welfare measures are significant characteristics in each association which performs a very
imperative role. employees are satisfied and it is commendable, but still of scope is there for further
improvement.

SUGGESION:

Following are the suggestions for effectiveness of the employee welfare measures. Company should be
more committed to promote welfare facilities as it creates more productivity which in turns benefits the
company. Health checkup, employee counseling, various health camps, hospitalization facilities should be
better improved by conducting the health camps at least once in a month.

The number of medical practitioners or physicians should be increased. Better and good working
environment should be provided. The welfare measures are significant characteristics in each association
which performs a very imperative role.

47
BIBLIOGRAPHY

48
1. Human resource and Personnel Management
By K. Aswathappa

Published by Tata McGraw-Hill Publishing Company limited (2005)

2. Human Resource Management


By V S P Rao

Published by Excel Books (2000)

3. Personnel Management & Industrial Relations


By Prof. P. C Tripathi

Published by Sultan Chand & Sons (1991)

Websites:

I. www.bhel.com

II. www.hrm.com

III. www.google.com

IV. www.citehr.com

49
ANNEXURE

50
QUESTIONNAIRE

Analysis of Employee Welfare in BHEL

1) How would you rate your satisfaction level with regard to the following welfare measures?

a. Highly Satisfied [HS] b. Satisfied [S] c. Not Aware [NA]


d. Not Satisfied [NS] e. Highly Not Satisfied [HNS]

HS S NA NS HNS

• Rest rooms [ ] [ ] [ ] [ ] [ ]
• Drinking water facility [ ] [ ] [ ] [ ] [ ]
• Opinion regarding Medical
and First aid facilities [ ] [ ] [ ] [ ] [ ]
• Opinion regarding food and other
services provided by canteen [ ] [ ] [ ] [ ] [ ]
• Crèche [ ] [ ] [ ] [ ] [ ]
• Occupational Safety [ ] [ ] [ ] [ ] [ ]

51
2) How would you rate your satisfaction level with regard to the following welfare measures?

a. Highly Satisfied [HS] b. Satisfied [S] c. Not Aware [NA]


d. Not Satisfied [NS] e. Highly Not Satisfied [HNS]

HS S NA NS HNS
Earned leave [] [] [] [] []
Sick leave [] [] [] [] []
Paternity leave [] [] [] [] []
Casual leave [] [] [] [] []
Medical benefits [] [] [] [] []
Leave travel allowance [] [] [] [] []
Physically handicapped [] [] [] [] []
Personal accident scheme [] [] [] [] []

52
3) How would you rate your satisfaction level with regard to the following extra-mural facilities provided
by BHEL?

a. Highly Satisfied [HS] b. Satisfied [S] c. Not Aware [NA]


d. Not Satisfied [NS] e. Highly Not Satisfied [HNS]
HS S NA NS HNS
Social Insurance
(Gratuity, Pension, PF etc) [] [] [] [] []
Recreation facilities [] [] [] [] []

4) How would you rate your satisfaction level with regard to the following non-statutory welfare measures
provided by BHEL?

a. Highly Satisfied [HS] b. Satisfied [S] c. Not Aware [NA]


d. Not Satisfied [NS] e. Highly Not Satisfied [HNS]

HS S NA NS HNS

Vehicle benefits [] [] [] [] []
House building advance [] [] [] [] []
Education allowance [] [] [] [] []

53
5) How would you rate the overall employee welfare measures and benefits provided by the company?
I. Highly Satisfactory [ ] II. Satisfactory [ ] III Not Aware [ ]
IV. Not Satisfactory [ ] V. Highly Not Satisfactory [ ]

6) How would you rate the relationship with the supervisor and to the other workers?

I. Highly Satisfied [ ] II. Satisfied [ ] III. Not Aware [ ]


IV. Not Satisfied [ ] V. Highly Not Satisfied [ ]

54

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