Professional Documents
Culture Documents
Resume 4
Resume 4
Resume 4
19th St Apt 2
Professional Experience
Merchandise Hostess Disneyland Resort | February 2016 - Present
Greeted and interacted with guests in a positive and friendly manner while following the guest service model.
Assisted guest with directions, entertainment, show event schedules, and special requests.
Coordinated with cast members to create an exceptional experience for guests.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Student Volunteer Veterans Affair Medical Center | September 2015 - November 2015
Adapted the use of APIE(D) and SOAP to track and report progress.
Implemented recreational activities for Veterans to improve and maintain social, physical, and cognitive skills.
Education
Associate's Degree in Occupational Therapy Assistant Santa Ana College at Santa Ana | February 2021 - Present
No Degree in Recreational Therapy California State University, Long Beach at Long Beach, CA | August 2012 - May 2018
Completed 126 units towards Recreational Therapy and Gerontology
Key Skills
Flexible & Adaptable
Excellent Work Ethic
Detail Oriented
Interpersonal Communication
Accomplishments
Disneyland Resort: Cast Member Spotlight Four Keys AwardMarch 2017
Disneyland Resort: Guest Compliment November 2016
CSULB: Awarded Dean's List Fall 2016
CSULB: Awarded President's List Fall 2015
Affiliations
SOTA Club Co-Treasurer Spring 2022
Volunteer
May 7, 2022- Career & Academic Pathway Exploration; Santa Ana, CA
April 27, 2022- Mary's Kitchen; Orange, CA
November 26, 2021- Hillside Farm Craft Fair: No Drama Ranch; Norco, CA