Position Description

Position Title Network Controller

Reporting to (position): Networks Manager
Direct Reports: Nil
Company: SP AusNet Depart / BU: INS
Location: CBD, Melbourne
Employment Type: Permanent

Job Purpose Statement:

Maximise customer service by providing network management and associated services that focus on safety,
reliability and information regarding delivery of energy.
Key Relationships/Interactions:
Internal: Team Leader – Provide network monitoring and control under the direction of the Team
Leader.

Networks Manager & Shift Supervisor - Provide information on all matters affecting the
safety, operation, security & reliability of the SP AusNet Distribution system. Receive and
act on guidance or direction.
Field Personnel - Provide direction, notification and advice on all operational switching
matters on the SP AusNet Distribution system for both planned and emergency events.
Support Staff – Contribute to and obtain information on the capability of the network.

External: Other Operations staff - Provide direction, notification and advice on all operational switching
matters on the SP AusNet Distribution system for both planned and emergency events.

SP AusNet Role Specific Responsibilities

Revenue: $1 Billion CAPEX:
Market Cap: $3 Billion OPEX:
Listing: Top 100 Staff Direct:
Employees: 1,500 Staff In Direct:
Revenue Budget:
Geographic Coverage:
Other:

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The summary success profile below articulates the knowledge, experiences, competencies and personal attributes that drive
success generally for Network Operations positions at SP AusNet.
The responsibilities and accountabilities described in the position description need to draw on the requirements listed in the
below four quadrants. The complete success profile can be found on InSite within Employee Centre> The Opportunity >
Career Planning Framework. Any critical information pertaining to the role can be added to the relevant quadrant below or
within the actual success profile (for example; specific qualifications or background that the person requires for the role etc).

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Key Performance Indicators (KPIs):
Role Specific Key Result Areas
1. Key Accountabilities

• Electricity Monitoring, Control and Dispatch within the Customer and Energy Operations Team.
• Minimise the impact of network outages (planned and unplanned) on supply reliability, costs and network
security.
• Provide expertise on all technical matters related to operation of the Network.
• Investigate and report on major incidents impacting the network.
• Assist in the preparation and approval of operational procedures from time to time.
• Provide coaching to new personnel from time to time.
• Required to undertake periods off shift to perform other roles within SP AusNet.

Measures:

• Provide safe delivery of energy for the Public and Field Personnel.
• Customer reliability of supply is maximised.
• Reports are produced in a timely manner.
• High quality operational management of the Energy Network
• Maintain Network Reliability KPI’s and GSL below business and regulatory targets.
• Meet all regulatory compliance obligations.
• Demonstrate compliance at all times to H&S.
• Willingness to undertake other roles and duties as directed or required.

2. Judgements
The objective of Customer and Energy Operations is to maximise customer reliability by providing network
management and associated services that focus on a safe and reliable delivery of energy.

• Identify and take action on network problems through the careful, continuous review information from disparate
sources.
• Taking action that is consistent with the available facts, constraints and probable consequences while being
prepared to change course if new information comes to light.
• Optimising the available resources.

Measures:
• Safety and reliability are maximised with the resources available at the time.
• Corporate Safety indicies are achieved.
• Corporate Customer Reliability indices are achieved.

3. Challenges

• Maintain a high degree of safety awareness.

• Manage change and overcome resistance to change (new functional structures, new IT platforms, new ways of
approaching work etc)
• Driving improved customer focused outcomes (e.g. Making internal & external customers and their needs a primary
focus)
• Continuously improve Reliability outcomes
• Maintain knowledge of circuit theory as applied to power systems.
• Maintain knowledge of system protection schemes as applied to power systems.
• Maintain a sound knowledge of construction, maintenance, operating and testing activities associated with system
plant.
• Maintain a broad knowledge of the National Electricity Market.
• Mentor personnel and contribute to the team to achieve continuous improvement

Measures:
• Transitions to new structures, systems or processes is smooth and seamless.

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 • Corporate targets for Safety and Reliability are met or exceeded.
• Performance measures show an improving trend.

4. Leadership
Culture: • Role model “blue” constructive behaviours and build effective relationships and
business partnerships that positively impact the business culture (e.g. peers,
functional partners, external vendors, alliance partners, customers).
• Contribute to culture improvement initiatives where required.
• Continuously seek opportunities for innovative approaches to work.
People Performance & • Complete own Performance Development Plan within annual Performance
Development: Development cycle.
• Contribute to skilling for the future activities and other innovative programs as
required.
• Actively participate as a member of the team. Providing guidance and
constructive feedback to others to facilitate task accomplishment both within and
across departments/divisions.
HSE: • Zero Harm.
• Safety is our way of life. Everyone is responsible for leading safety.
• Together we seek out and correct all unsafe behaviours and situations and aim
for zero injuries.
5. Health Safety and Environment

Statement:

All employees have a responsibility to behave in a manner, which ensures that their actions or omissions, do not adversely
affect the environment or health & safety and well being of colleagues, contractors or members of the public.

This position has the responsibility to:

• Take action to contribute to a positive safety culture. Identify and correct conditions that affect employee safety;
uphold safety standards. Role model positive safety behaviours.
• Implement the Health & Safety and Environment policy and objectives, and assign Health & Safety responsibilities
for all aspects of the enterprise support functions; and
• Implement the Health & Safety and Environment policy and provide support to help achieve all objectives and
targets. Ensure that necessary information is collected to allow ‘top management’ to evaluate the suitability,
adequacy and effectiveness of the respective management systems.

6. Compliance & Risk

Accountability:

• Conduct activities in compliance with applicable regulatory obligations

• Carry out the responsibilities of the Responsible Person or Line Manager if assigned this role for any
regulatory obligation
• Manage the risks and business continuity process across role accountabilities. This includes pro-actively
ensuring risks are identified and that appropriate treatments are in place to manage the risks.

7. Values

Statement:

• All Employees to conduct themselves in accordance with the corporate values of Safety, Passion, Teamwork,
Integrity and Excellence at all times.
• Keep the organisation’s vision, mission and corporate values at the forefront of personal decision making and
action. Translation of these into day to day work activities and behaviours.

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Note: This position description is not exhaustive

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