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Principles & Behavious
Principles & Behavious
com
October, 2019
KAIZENTM PRINCIPLES
& BEHAVIOURS
KAIZEN™ Principles
Be Persistant
Be
Gemba
KAIZEN™ Oriented
PRINCIPLES
Practice, Learn and Improve
& Everyone,
BEHAVIOURS Everywhere,
Every Day
Be Empower
Systematic People
&
Transparent
© KAIZEN™ Institute 3
KAIZEN™ Principles & Behaviours
• Capture the Voice • Total systems • Organized & Visual • Set aligned goals • Long Term Thinking
of the Customer Optimization Gemba for teams • Focus on processes
• Quality First • Make Process Flow • Leaders go to • Lead by example & results
End-to-End Gemba
• Market In • Leaders as a • Speak with data
• Next Operation as • Stable Processes • Identify problems as coaches • PDCA/ SDCA
Customer • Pull at Customer deviation from • No Blaming
standards • Reflect, Learn &
• Improve Customer Demand • Team Development Improve
Experience • Reduce 3 Mu’s • Solve problems by
eliminating Root
Causes
• Standardize
Processes
© KAIZEN™ Institute 4
1. Create Customer Value
2. Let it Flow
3. Be Gemba Oriented
4. Empower People
Quarterly/ Yearly focus only Long term focus drives short term
Focus on results only Focus on process & results
Decision based on opinions Decision based on facts
Sporadic Improvements Systematic Approach
Focus only on improvement Focus on learning
KAIZEN™
© KAIZEN™ Institute 10
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copyright, service or trademark.
© KAIZEN™ Institute 11
THANK YOU
© KAIZEN™ Institute 12