Goals and Targets Setting Process - Guidelines FY 2022

Instructions
All finalized KPI's, measures and targets should be discussed and agreed upon with the reporting Manager. It is mandatory to get all the team members' KPIs approved by either MD/SD/DIR.
KPI's and measures have been designed to align with our Strategic Cornerstones so that we are all aligned in achieving Goals/Objectives of the firm.

Targets should be finalized keeping in mind the maturity and strategy of each practice solutions (MDs at each location needs to define this) and should be SMART (Specific, Measurable, Achievable, Realistic and Timely).

Some targets that are linked to the overall practice's business plans for the financial year will get cascaded from MD to each designation. Some may be specific to defined designations or an individual and may be finalized accordingly.
MDs/Reporting Manager should identify the specific nature of services within their solutions and accordingly, map the core competency/skills/the individual's interest and plans for the future. In doing so, they can be flexible in terms of the KPI's,
Measures, Targets and Weight range and discuss and agree the same with the individual.
There are certain health and hygiene factors applicable to all, which if not upheld will result in deductions to overall scores. Related measures and triggers are defined under the tab "Deductions and Negative Ratings".
All finalized KPI's, measures and targets should be discussed and agreed upon with the reporting Manager. The solution MD will have overall responsibility to share all the completed KPI sheets for all individuals mapped under them with HR India
(HR.India@protivitiglobal.in) no later than March 25, 2022. Exceptions, if any, needs to agreed with and approved by the concerned MD and communicated to HR India with the revised dates so that HR India can maintain a tracker for the same.

Targets achievement against selected KPI's will be reviewed by the reporting Manager/MD with the individual at the mid-year point and may be recalibrated (if required and in exceptional cases) to ensure targeted outcomes get achieved at the end of
the year.
In case of any questions or clarifications, please reach out to HR India, MD or the reporting Manager.

Name of the employee:
Career aspirations and
developmental areas that the
employee wants to focus on
Expectations and Objectives for the
year
Date of discussion and Sign-off
KPI's
KEY PERFORMANCE INDICATORS (KPI's) - CONSULTANT
Shivani Bajpai
Three areas I want to focus on:
1.I want to focus more on client facing and client engaging roles.
2. Want to explore different industries.
3.Want to work on my presentation and communication skills.
FS Tech consultants are expected to participate in average of 2 projects per quarter - ~8 projects per year. Build capability to handle multiple projects in parallel/concurrent phases of projects.
Consultants are also expected to contribute significantly to practice building, in parallel to project deliverables
Self growth should be proactive - in terms of trainings and certifications taken
Consultants are also expected to build capabilities/skillsets across different types of projects - IT Strategy, ITOM, Payments, Transformation, Due Diligence, Review, etc, from experience as well as from Protiviti existi
Protipedia
No. KPI's Measures (Indicative) Weightage Targets
Mandatory KPI's
1 Self Utilization Utilization / Chargeability (Min: 85%) 10% 85%
2 Quality Delivery CVM/Quality Review Program/Client feedback/Project evaluation during the year 60%
Number of trainings as an attendee 5
3 People Completion of approved certifications 10% 1
Number of Engagement initiatives participation 8
4 Profitability/Engagement Economics Number of instances of completing quality deliverables within budget 10% 5
Thought Leadership & POV building 1
5 Practice Building 10%
Proposals 12
rojects.

e as well as from Protiviti existing assets such as iShare and

Actionables for Target Achievement

Accurate Timesheet updation. Follow up for future billable

time

Become 'client-ready' - efficiency in slidemaking,

storyboarding, proactive communication - internal &
external, client relationship. Independent charge of
deliverables

Internal trainings - Skillsoft/Percipio + HR

From FS Tech approved list of certifications
~8 projects expected per year
In 5/8 projects minimum, deliverables should be within
time and within budget
1 whitepaper/POV per year
1 proposal participation expected monthly, along with
project deliverables
 KPI's
Timely completion of self appraisal and team appraisal (as
applicable)
Timely filling of timesheets
Breach of firm's policies procedures, including timely closure of
engagements on ProtiPedia workspace and KM Portals and
compliance with QRM Engagement Manual guidelines and DRB
procedures
Successfully meeting timelines of firm and office initiatives (inputs
for database creation, self and team attendance at mandatory
training programs, office social events, marketing activities, skills
portal updates etc.)
NOTES
Additional measures for negative scoring may be defined on a case to case basis depending on the specific goals
Measures Triggers Deduction
Self appraisals and team appraisals completed as per defined timeline Delayed beyond 2 days from final timeline A deduction of 0.5 points in overall
of completing self and team appraisal scores in case of a breaching the
triggers against any of the goals. For
Defaults in submission of weekly time sheets as defined per policy. Time sheet defaults greater than 3 subsequent defaults there will be a
in a year deduction of additional 0.25 points
Instances of delays in archival of engagements on KM portal 3 instances of defaults cumulatively with zero tolerance on each time with a maximum cap of 2
non-adherence to QRM and DRB guidelines points.
Instances of defaults in using ProtiPedia workspace for engagement
working paper documentation
Instances of defaults in following the laid down procedures in the QRM
Engagement Manual
Instances of defaults under the DRB guidelines
Number of defaults in meeting timelines of firm and office initiatives 3 instances of defaults on any of firm and office initiatives