Management Theories

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Chester Irving Barnard (1886 1961) was an American business executive, public administrator, and the author of pioneering

work in management theory and organizational studies. His landmark 1938 book, Functions of the Executive, sets out a theory of organization and of the functions of executives in organizations. The book has been widely assigned in university courses in management theory and organizational sociology.[2]

Barnard looked at organizations as systems of cooperation of human activity, and noted that they are typically short-lived. It is rare for a firm to last more than a century. Similarly most nations last for less than a century. The only organization that can claim a substantial age is the Roman Catholic Church. According to Barnard, organizations are not long-lived because they do not meet the two criteria necessary for survival: effectiveness and efficiency. Effectiveness, is defined the usual way: as being able to accomplish stated goals. In contrast, Barnard's meaning of organizational efficiency differed substantially from the conventional use of the word. He defined efficiency of an organization as the degree to which that organization is able to satisfy the motives of the individuals. If an organization satisfies the motives of its members while attaining its explicit goals, cooperation among its members will last. Barnard was a great admirer of Talcott Parsons (1902-1979) and he and Parsons corresponded persistently. The two scholars would send manuscripts for commentary to each other and they would write long letters where they engage in a common theoretical discussion. The first correspondence between Barnard and Parsons began in the end of the 1930s and it persisted essentially to Barnard s death in 1961. Functions of the Executive Barnard's classic 1938 book Functions of the Executive discusses, as the title suggests, the functions of the executive, but not from a merely intuitive point of view, but instead deriving them from his conception of cooperative systems. Barnard summarized the functions of the executive as follows:
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Establishing and maintaining a system of communication; Securing essential services from other members; Formulating organizational purposes and objectives.

Authority and incentives Barnard formulated two interesting theories: one of authority and the other of incentives. Both are seen in the context of a communication system grounded in seven essential rules:
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The channels of communication should be definite; Everyone should know of the channels of communication;

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Everyone should have access to the formal channels of communication; Lines of communication should be as short and as direct as possible; Competence of persons serving as communication centers should be adequate; The line of communication should not be interrupted when the organization is functioning; Every communication should be authenticated.

Thus, what makes a communication authoritative rests with the subordinate rather than with his superior. Barnard's perspective had affinities to that of Mary Parker Follett and was very unusual for his time, and that has remained the case down to the present day. He seemed to argue that managers should obtain authority by treating subordinates with respect and competence. As for incentives, he proposed two ways of convincing subordinates to cooperate: tangible incentives and persuasion. He gives great importance to persuasion, much more than to economic incentives. He described four general and four specific incentives. The specific incentives were: 1. 2. 3. 4. Money and other material inducements; Personal non-material opportunities for distinction; Desirable physical conditions of work; Ideal benefactions, such as pride of workmanship etc.

Lyndall Urwick After the war, he joined his father's business of Fownes Brothers. He was then recruited by Seebohm Rowntree, head of the York chocolate company and progressive philanthropist. Urwick's role involved assisting the modernisation of the company, bringing to bear his own thinking which had two main influences. One was the work of Frederick Winslow Taylor with its concept of scientific management, and the other, counterbalancing it in its emphasis on the humanity of management was Mary Parker Follett, for whom he had great admiration. Urwick's own prolific writings on management truly began in this period.

Mary Parker Follett Advocated for a human relations emphasis equal to a mechanical or operational emphasis in management. Her work contrasted with the "scientific management" of Frederick W. Taylor (1856-1915) and evolved by Frank and Lillian Gilbreth, which stressed time and motion studies. Mary Parker Follett stressed the interactions of management and workers. She looks at management and leadership holistically, presaging modern systems approaches; she identifies a leader as "someone who sees the whole rather than the particular." Follett was one of the

first (and for a long time, one of the few) to integrate the idea of organizational conflict into management theory, and is sometimes considered the "mother of conflict resolution." In a 1924 essay, "Power," she coined the words "power-over" and "power-with" to differentiate coercive power from participative decision-making, showing how "power-with" can be greater than "power-over." "Do we not see now," she observed, "that while there are many ways of gaining an external, an arbitrary power - through brute strength, through manipulation, through diplomacy - genuine power is always that which inheres in the situation?"

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