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Exemption Clause in The Law of Contract-60532061
Exemption Clause in The Law of Contract-60532061
Exemption Clause in The Law of Contract-60532061
TANZANIAN CONTEXT
Hyera Mozart1
ABSTRACT
liability for a breach of contract. 2 These clauses purport to exclude, wholly or in part,
found in standard form contracts. To be valid, an exemption clause must satisfy the tests
set by the law and the parties. 3
“A term of the contract inserted to exclude or limit liability, and explains that: An
excluding term (an exclusion clause) is one that completely excludes one party’s
liability ... A limiting term (a limiting clause) of much the same nature. However, it
1
LL.B( St. Augustine University of Tanzania- Mwanza); LL.M( Corporate and Commercial law- University of
Dar es Salaam): PGDL(Candidate- The Law School of Tanzania)
2
www.lawteacher.com
3
‘Contract Law’, 4th Ed. , Cavendish Publishing Ltd (2004)
4
Graw, S., (2012), “An Introduction to the Law of Contract”, 7th edition, Lawbook Co.,
Pyrmont, NSW.
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does not exclude liability entirely; it merely limits it to a particular fixed or
determinable monetary amount.”5
Exemption clauses can be created in a multitude of ways, and are able to exclude
whatever liability the parties to the contract wish to, except for those restricted by
Apart from the discussed the major exemption clauses, parties can create several other
clauses that take the nature of exclusive or exemption clauses. They often rise up in
contracts of which parties may create them by their own knowledge or have less
awareness that they are creating such contractual relations
a) Exclusion Clauses
Typically, an exclusion clause is used to eliminate a party from any responsibility in the
case of a breached contract. An exclusion clause may be a full or partial exclusion, but it
will protect that party from any responsibility regarding a specific event.
For example a clause may have terms that state a party is not responsible for the use of
this product in a certain way, such as negligence or recklessness when using that
product, is a common example of an exemption clause.
These clauses have several benefits which include, they remove all liability. Yet the
difficulty isn’t in including an exclusion clause, but in enforcing it. Courts are often
5
ibid pg. 275-276
6
Ibid, lawteacher.com
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suspicious of total exclusion clauses, and unless they are written correctly, they can be
easily overturned. It’s critical that exclusion clauses are clear and reasonable, or a court
will not accept them. A simple way to ensure the consistency and clarity of exclusion
clauses within an organization is by templatizing contracts. With a contract lifecycle
management platform that has access rights along with a full template library,
organizations can be sure that no wording is changed and the company is properly
protected.7
b) Limitation Clauses
The limited liability clause, or limitation clause, is similar to the exclusion clause but does
not go to the same extent as a complete exclusion. With limitation clauses, one party is
not totally excluded from liability in the case of a certain event, but their liability is
limited, often making this kind of contract more acceptable in court.
For example, a limitation clause could state that in the event of an injury, the company
will pay up to Tshs. 500,000 in damages. Limitation clauses are often stated in the
negative, such as “The company will not be liable for more than Tsh. 500,000 in
damages.” This effectively limits the amount of damage that the company can take while
still granting some liability so there is not a total exclusion. Maintaining consistency with
limitation clauses can also be streamlined through templates and preset wording in a
contract lifecycle management platform.
c) Indemnity Clauses
Indemnity clauses are often the most complex out of the three main exemption clauses.
With this particular clause, Ione party agrees to “indemnify” the other party: to
compensate for their harm or loss. This means that instead of seeking to sue for
damages, one party agrees to protect the other party in the case of a lawsuit.
7
https://www.concordnow.com/blog/types-exemption-clauses-found-contract/
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For example, a company may develop a new kind of technology and sell it with an
indemnity clause. A customer then purchases the technology and is subsequently sued
by another company who claims the technology is a copy of theirs. The original
company is then liable to cover the cost of the lawsuit for the customer because of the
indemnity clause included in the contract.
as they seek to get visibility and consistency in the agreements being made. Managing a
contract throughout its entire lifecycle from creation to signature and beyond is simpler
when managed on a cloud-based contract lifecycle management platform. Having all
people, processes, and documents in one place brings the benefits of security,
collaboration, and organization to any organization. While the content of a contract may
remain complex, ensuring that content is consistent and easier to manage is possible
with the power of a platform. 8
1. Statutory Law
These are laws originating from statutes and legislations of a particular state. They
include rules, orders and declaration. Depending on the modality of a state, they are
mostly kept into existence by a law making body and in Common wealth countries like
Tanzania, it’s the legislature or the parliament.
In relation to the concept of Agreements and contracts as well as terms and conditions
associated with exemption clause, the most favorable statutory law in Tanzania is the
Law of Contract Act9. The Act provides for what makes a contract void and not void.
8
https://www.concordnow.com/blog/types-exemption-clauses-found-contract/
9
CAP 345 R.E 2002
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There is no clear provision that expressively provides for how exemption clauses should
be but since they form part of the terms and conditions on any contract then they
should follow the required provisions of the law of Contract.
To begin with, Section 10 provides for what agreements form part of contract. They
should according to the section made by free consent, competent parties, lawful
consideration, lawful objects and shouldn’t be declared void by any law. In critical
observation of the provision, exemption clauses are to only appear in the question
objects of the contract and the question of Consent.
Section 14 defines the scope of free consent to mean that which is not caused by
Coercion, Undue Influence, Fraud, Misrepresentation and Mistake. Therefore in the light
of these requirements, terms of a contract should be show that the parties entered to a
contract with No coercion neither fraud, nor misrepresentation or mistake.
Most exemption clauses related conflicts that require court’s interpretation fall under
the construction of terms and conditions that have shown the lack of free consent
defined within the scope of coercion, undue influence, fraud, misrepresentation and
Mistake.
Section 19 provides the impact of contracts having terms and conditions that have
elements of lack of consent and its criteria. The contract according to the provision will
be voidable. This means it can be enforced one sided only (of which it’s the party n
which was affected)
Common law originally developed under the inquisitorial system in England from
judicial decisions that were based in tradition, custom, and precedent. Such forms of
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legal institutions and culture bear resemblance to those which existed historically in
continental Europe and other societies where precedent and custom have at times
played a substantial role in the legal process.
Statutes which reflect English common law are understood always to be interpreted in
light of the common law tradition, and so may leave a number of things unsaid because
they are already understood from the point of view of pre-existing case law and custom.
Before the Statutory laws in England Common laws prevailed through determining
1. Incorporation
The clause must be actually incorporated into the contract to show that it is part of the
contract and can be relied upon. This requirement applies to all terms, but has been
interpreted strictly in the case of exemption clauses. A term may be incorporated into a
contract by being
This was stated in several cases such as In L’Éstrange v Graucob Ltd (1934), the plaintiff
had signed a contract of sale without reading it. It was held she was bound by the terms
which contained an exemption. The parties therefore entering to a contract are warned
to ensure that they are aware of the future of their terms as far as the contract is
concerned.
Likewise in Olley v Marlborough Court Hotel10 it was held that parties are only bound
by an exclusion clause of which they had express knowledge at the time the contract
was formed and it further explained that parties who have previously contracted on the
10
1949
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same terms are deemed to have express knowledge of the clause and so are bound by
it.
1.1. Where the offeree has been induced to sign as a result of misrepresentation.
If the parties to contract allege that the other party has induced him or her into signing
the contract with exclusion clause or misrepresentation then he or she can avoid such an
exclusion clause.
In Curtis v Chemical Cleaning Co (1951), the plaintiff signed a ‘receipt’ when she took
a dress to be cleaned, on being told that it was to protect the cleaners in case of
damage to the sequins. In fact, the clause excluded liability for all damage. It was held
the cleaners were not protected for damage to the dress; the extent of the clause had
been misrepresented and therefore the cleaners could not rely on it.
For an exclusion clause to be valid it must form a part of the contract. The courts have
devised a number of rules to ascertain whether or not it has been incorporated into
(made part of) the contract. The document containing the exclusion clause must be part
of the contractual documentation and not a mere receipt or acknowledgement of
payment.11
A major landmark case in this exception is Chapelton v Barry Urban District Council 12
where it where facts demonstrate that Mr Chapelton hired two deckchairs from the
defendant. A sign next to the deckchair gave the price and time limit, but did not refer
to any exclusion clauses. After Mr Chapelton had paid for the deckchairs he was handed
11
http://www.open.edu/openlearn/society-politics-law/exclusion-clauses/content-section-0
12
[1940] 1 KB 532.
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two tickets. The back of the tickets stated that the defendant would ‘not be liable for
any accident or damage arising from the hire of the chair’. When the plaintiff sat on the
deckchair it gave way, causing him injury. The defendant relied on the exclusion clause
contained on the ticket, but the High Court held that this was a voucher or receipt and
did not form part of the contract.
Exception to the exception: This situation is also exempted with the matter of Bill of
Lading. This is an official, detailed receipt which is given, by the master of a ship
transporting goods, to the person consigning (sending) the goods. Despite acting as a
13
receipt, it is commonly treated as part of the contract.
Also, if the party was given a reasonable notice of the existence exemption clause, the
liability is waived to the extent of the reasonable notice given. This was stated in Parker
v South Eastern Railway Co (1877), the plaintiff received a ticket which stated on the
face ‘see back’. The court observed that as long as the railway company had given
reasonable notice of the exemption clause’s existence, it did not matter that the plaintiff
had not read the clause.
In Thompson v London Midland and Scottish Railway (1930), the ticket indicated
that the conditions of the contract could be seen at the station master’s office, or on the
timetable. The exemption clause was in clause 552 of the timetable which cost sixpence
the ticket itself only cost two and sixpence. In the circumstances, nevertheless,
reasonable notice had been given.
13
http://www.open.edu/openlearn/society-politics-law/exclusion-clauses/content-section-0
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2. Construction of the contract must show the clause actually protects the party
inserting it for the damage in question and thus no advantage is gained from
doubt or ambiguity.
For an exclusion clause to have material standards, the contract providing the clause
should be clear and with less ambiguity expressively showing the intention to create an
exclusion from liability or any future contingent that may occur during the whole
execution of the contract.
In case of ambiguity, the case is resolved in favor of the party seeking to show liability.
The courts have sought to restrict the use and scope of exclusion clauses which are
incorporated into a contract; particularly where one party is seen as being in a weaker
bargaining position.14
This was stated in several cases including Andrews Bros (Bournemouth) Ltd v Singer
& Co (1934) the ‘contra preferentum rule’ may apply i.e. the phrasing of the clause must
not be ambiguous. Also in Hollier v Rambler Motors (1972)15 it was held that
ambiguous expression in the clause works against the party including it in the contract.
Facts of this case provide a clear definition of the scope of ‘contra preferentum rule’. The
defendant agreed to repair Mr Hollier’s motor car. While at the defendant’s garage, the
car was damaged in a fire caused by the defendant’s negligence. The defendant sought
to rely on a clause stating, ‘The Company is not responsible for damage caused by fire
to customers’ cars on the premises’. The Court of Appeal held that the clause was not
incorporated into the contract but, in any event, it was not clear enough to exclude the
defendant’s liability. Lord Justice Salmon (at p. 81) stated:
“The ordinary man would I think say to himself: ‘Well, what they are telling me is
that if there is a fire due to any cause other than their own negligence they are not
14
http://www.open.edu/openlearn/society-politics-law/exclusion-clauses/content-section-0
15
[1972] 2 QB 71
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responsible for it.’ To my mind, if the defendants were seeking to exclude their
responsibility for a fire caused by their own negligence, they ought to have done so
in far plainer language than the language here used.” 16 17
In Andrews Bros v Singer & Co Ltd (1934), an exclusion referring to implied terms was
not allowed to cover a term that the car was new, as this was an express term. It was,
however, suggested by the House of Lords in Photo Production Ltd v Securicor Ltd
(1980) that any need for a strained and distorted interpretation of contracts in order to
control the effect of exemption clauses had been reduced by the statutory law
Especially clear words must be used in order to exclude liability for negligence, for
example, the use of the word ‘negligence’, or the phrase ‘howsoever caused’ (Smith
South Wales Switchgear Ltd (1978)). But, if these words are not used, provided the
wording is wide enough to cover negligence, and there is no other liability to which they
can apply, then it is assumed that they must have been intended to cover negligence
(Canada Steamship Lines v The King (1952).
It was stated in Ailsa Craig Fishing Co v Malvern Fishing Co (1983) that limitation
clauses may be interpreted less rigidly than exclusion clauses. Only a party to a contract
can rely on an exclusion clause. Especially clear words are required when the breach is of
a fundamental nature. In the past, Lord Denning and others argued that it was not
However, the House of Lords confirmed in Photo Production Ltd v Securicor Ltd
(1980) that the doctrine of fundamental breach was a rule of construction not a rule of
16
Hollier v Rambler Motors (AMC) Ltd [1972] 2 QB 71.
17
https://www.studocu.com/en/document/queen-mary/elements-of-contract-law/lecture-notes/10-
contract-law-revision-exclusion-clauses/1508607/download/10-contract-law-revision-exclusion-
clauses.pdf
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law, that is, liability for a fundamental breach could be excluded, if the words were
sufficiently clear and precise.
The House also stated that: the decision in Harbutt’s Plasticine Ltd v Wayne Tank and
Pump Co (1970) was not good law. In that case, the Court of Appeal had held that as a
fundamental breach brought a contract to an end there was no exclusion clause left to
protect the perpetrator of the breach; there is no difference between a ‘fundamental
exclusion clause which are clearly and fairly susceptible of only one meaning; where the
parties are bargaining on equal terms, they should be free to apportion risks as they
wish; the courts should be wary of interfering with the settled practices of business
people, as an exclusion clause often
All in all, the traditional English common law position with respect to Exemption Clauses
has generally been one which upholds the contractual parties’ rights to freedom of
unambiguous, under the common law it is likely to be valid. On the other hand, where
the interests of the party seeking to benefit from the EC). This traditional English
common law position was adopted by the Tanzanian courts.
Exclusion clauses are often found in standard form contracts, such as those used by
utility and mobile phone companies and public transport providers. A standard form
contract is a uniform contract which is used by a large organisation in all its dealings
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with customers. Apart from standard form contracts you will also find exclusion clauses
in individually negotiated contracts.
goods or services to consumers on essentially a "take it or leave it" basis without giving
consumers realistic opportunities to negotiate terms that would benefit their interests.
When this occurs, the consumer cannot obtain the desired product or service unless he
or she acquiesces to the pre-drafted terms of the contract.
Standard form of contract has become a business necessity in relation to efficiency and
effectiveness. The aspect of problems arising in the standard form of contract is the
abused by parties having stronger bargaining power. One of the forms of the imbalance
is the inclusion of exemption clauses that aims to limit or release the liability of one of
the parties.18
It’s further argued that the existence of the exemption clause will be detrimental to the
recipient of the standard form of contract as the contract is based on the importance
attributed to it. The other party at the time of the standard form of contract is proposed,
is faced with several possibilities. The first possibility is that the recipient of the standard
form of contract does not read let alone understand the standard form of contract
offered.
The second possibility is that the recipient reads the contract, but do not understand
because of different levels of understanding. The third possibility is that the contract
beneficiary reads and understands, but is faced with the choice "take it or leave it",
therefore when rejecting (especially on consumers), will still be faced with the choice of
18
Yasmin M, ‘Legal Liability of Standard Form Contract’, International Research Journal of Engineering, IT &
Scientific Research (IRJEIS) Vol. 2 Issue 9, (2016), pg. 39-45, Available online at
http://ijcu.us/online/journal/index.php/irjeis
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standard form of contract having the same type elsewhere given the homogeneity
nature of standard form of contracts.
The weakness of one of the parties in drawing up standard form of contract needs
protecting by the state. The State intervention is necessary to restore the balance of
position of the parties. The State interference may be in the form of rule establishment
on standard form of contract since the existing rules at present is intended for the final
consumer. In fact, standard form of contract has been used in a wide variety of contracts
not only on consumer contract, but also on commercial contracts such as distribution
contract, the contract franchising and agency contracts
b) Unilateral contracts
These are contracts were one party agrees to do something in return for the act of
another party as opposed to the promise. For instance, where a person promises a
reward to anyone who will find his lost dog, The essence of the unilateral contract is that
only one party to the contract is bound to do something, but no one is bound to search
for the lost dog, but if someone finds seen the offer and returns it, he/she is entitled to
the reward.
Tanzania is not different from other states that depend on the laws to ensure a peaceful
business environment that has fewer disputes related to contracts. Contracts are entered
daily and questions and issues relating to construction of terms with exemption clauses
arise with them. As modern construction becomes more complicated, technical and
sophisticated this has been reflected in contract documentation used in the construction
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industry. Parties involved in the construction process face potentially catastrophic losses
and therefore often seek to exclude or limit liability for such losses. 19
Here are several significances that arise from the input of Exemption Clause
There are "various techniques in dealing with risks" according Werremeyer20 which
include retaining risks, insuring against risks, spreading risks as part of a portfolio or
moving away from the activity or "specialising in managing it." There are a number of
ways parties may seek to exclude or limit financial losses in a construction contact. One
of the most frequently used methods used to exclude or limit such losses in a contract is
the insertion of Exclusion clause commonly known as exemption clause.
One approach would use the whole of the contract, including any exclusion clauses, to
define the obligations set out in it. Exclusion clauses are also ideal in showing the
limitations of one’s obligation to the contract, the extent of his obligation and how far
will the obligations affect the parties. For example by excluding a company can
exonerate itself from liabilities that may incur in any reckless endangerment that may
occur by an employ for not wearing a helmet at construction work, which means the
company relieves itself from any obligations whatsoever that may occur within the
exemption clause.
The other approach would be to define the obligations set out in the contract without
reference to the exclusion clauses. The exclusion clauses would then be used as
19
Donohoe S and Coggins J (2013) Enforceability of exemption clauses in construction contracts: a
comparative study of approaches in England and Australia In: Smith, S.D and Ahiaga-Dagbui, D.D (Eds)
Procs 29th Annual ARCOM Conference, 2-4 September 2013, Reading, UK, Association of Researchers in
Construction
Management, pg 739-444
20
Werremeyer, K. (2006), “Understanding and Negotiation of Construction Contracts: A Contractor's and
Sub-contractors guide to Protecting Company assets”, RS Means, Kingston, MA, USA.
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defences when necessary. This approach defines an exclusion clause a major defence
against any law suits that may arise within the exemption clause. Subject to the
conditions, an exemption clause
Despite the above discussions, the idea of exemption clause has led to a rather wide
discussion on the question of freedom to contract and the degree to which courts can
interfere with party’s terms and conditions.
Pro- ‘Freedom to Contract’ advocates the idea that parties should be given the ability to
contract and input terms without any third party’s interference. Advocates for the
freedom of contract justify their approach on the notional basis that "if you don't like
the contract terms, then don't enter into the contract". Support for this approach may
be found in the words of Forbes J, in Salvage Associate v CAP Financial Services21,
who stated:
“Generally speaking where a party well able to look after itself enters into a
commercial contract and with full knowledge of all the relevant circumstances
willingly accepts the terms of the contract which provides for the apportionment of
financial risks of that transaction, I think that it is very likely that those terms will
be held to be fair and reasonable.”
To support this view, Lord Person provided also in Trollope& Colls Ltd v North West
Metropolitan Hospital Board22 by stating
“The basic principle [is] that the court does not make a contract for the parties. The
court will not even improve the contract which the parties have made for
themselves, however desirable the improvements might be. The court’s function is
21
[1995] FSR 654
22
(1973) 9 BLR 60
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to interpret and apply the contract which the parties have made for themselves. If
the express terms are perfectly clear and free from ambiguity, there is no choice to
be made between different possible meanings; the clear terms must be applied
even if the court thinks some other terms would have been more suitable”
[emphasis added].”
The counterpoint to this approach, however, is the view that the law ought to take
courts throughout the years have tried to steer a middle path, attempting to uphold the
parties' rights to make contracts on any terms they choose (as long as the contract is
not tainted by illegality) whilst at the same time frowning upon extreme instances of
what might be perceived as "sharp practice" or "unconscionability" 23
Clause then that person is bound by it whether or not the person bothered to read the
agreement or not
Exemption clauses are viewed as problematic as they have the effect of excluding or
limiting liability on the part of one of the contracting parties. 26 Exemption clauses are as
a result equated to clauses that deprive another party of legal redress. 27 Such clauses
may also negate the purpose of the contract in that they could affect the essence of the
agreement.28
23
ibid, Donohue pg 741
24
(1877) 2CPD 616
25
[1934] 2 KB 394
26
Van der Merwe SWJ et al ‘Contract: General Principles’ 4th ed (Juta Cape Town(2012)
27
See Barkhuizen v Napier 2007 5 SA 323 (CC);
28
Mercurius Motors v Lopez 2008 3 SA 572 (SCA) para 33,
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A relevant example is the discussion in the case of Mercurius Motors v Lopez where
the court held that an exemption clause that undermines the essence of a contract and
a hidden clause should be clearly and pertinently brought to the attention of a client
who signs a standard instruction form and not by way of an inconspicuous and barely
legible clause that refers to the conditions on the reverse side of the page in question. 29
relation to exemption clause created by the parties. The major issue that rises is the
balance that can be created between the two. How and to what extent are consumers
protected when entering to a standard form agreement? It has been noted that a large
percent of consumers don’t read standard form contracts. Reading is boring,
incomprehensible, alienating, time consuming, but most of all pointless. People want
the product, not the contract. Besides, lots of people buy the product or the service
along with the same contract and seem happy enough, so we presume that there must
be nothing particularly important buried in the contract terms. 30
On the other hand even if they did read? Surely, there is nothing they can do about the
bad stuff they know they will find. Are they going to cross out the unfavourable term? Is
there room for them to negotiate? Other than lose the excitement about the deal and
maybe walk away from it (to what? A better contract?), there is not much individuals can
do. Dedicated readers can expect only heartache, which is a very poor reward for
29
Mercurius Motors v Lopez 2008 3 SA 572 (SCA)
30
Ben-Shahar, O. (2009) ‘The myth of the “opportunity to read” in contract law’, European Review of
Contract Law, vol. 5, no. 1, pp. 1–28.
31
Ibid, Ben
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In Tanzania, Consumers are protected by several laws but the major one is the Fair
Competition Act.32 The primary objectives of the FCA are, to promote and protect
effective competition in trade and commerce, to protect consumers from unfair and
misleading market conduct and to provide for other related matters in order to: increase
efficiency in the production, distribution and supply of goods and services; promote
innovation; maximize the efficient allocation of resources; and protect consumers. 33
But even with such objectives, the Act only limits the unfair trade practice and doesn’t
go into details in assessing the terms of the contract created especially standard form
contract. This creates a grey area which the law has not covered in its
comprehensiveness.
Conclusion
industry in an attempt to limit their liability for loss or exclude such liability altogether.
The operation of exemption clauses in a legal context, however, has proved to have
been fraught with great difficulties in implementing the provisions especially when one
side is ignorant of the exclusion due to practice created by customs and trade practice.
Thus to strike the balance, there is a need for Tanzania to introduce a legislation that will
ensure the unfair trade terms are limited so to protect the needs of both the ignorant
party as well as consumer who are presumed to be ignorant of the nature of the
product as well as the liabilities the sellers have.
32
Act. No. 8 of 2003
33
Section 3 Act No. 8 of 2003
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REFERENCES
CASE LAWS
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