CASE ON FISHBONE DIAGRAM

NAME OF THE STUDENT:-

AAYUSHI MOONKA

REGISTRATION NUMBER:-
FMS-MBA-2020-22-073

COURSE NAME:-
BUSINESS PROCESS RE-ENGINEERING

ASSIGNED BY:-
PROFESSOR DR. SUNIL KUMAR DHAL

ASSIGNMENT ON:-
CASE ON FISHBONE DIAGRAM

AAYUSHI MOONKA (FMS-MBA-2020-22-073) Page 1

 CASE ON FISHBONE DIAGRAM

CASE ON FISHBONE DIAGRAM

Boston Pvt Ltd is a worldwide corporation with offices and branches in several countries. It's known for
its efficient, high-performing, and highly motivated personnel. However, an internal study was recently
done in each of Boston Pvt Ltd's Indian offices. It was discovered that employees at the Boston Pvt Ltd
Mumbai branch are extremely unsatisfied with their jobs. The causes behind this were numerous, but
the researchers were able to narrow them down to six significant ones. Researchers now wish to
provide this information in a diagrammatical form. As a result, they chose the Ishikawa diagram, often
known as the Fishbone diagram, to show all of the aspects involved in the employee's job discontent at
the Boston Pvt Ltd Mumbai Branch.

The following are the important factors:-

 Work Stress
 Work-Life balance
 Reward and Appreciation
 Salary
 Higher Management
 Work Culture

Solution:-
On the fishbone diagram, the following elements of work discontent are represented:-

AAYUSHI MOONKA (FMS-MBA-2020-22-073) Page 2