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04 Changing Behavior Using The Health Belief Model and Protection Motivation Theory
04 Changing Behavior Using The Health Belief Model and Protection Motivation Theory
Practical Summary
The health belief model and protection motivation theory are long-established models of
behavior change. They underpin many health communications, such as warnings on cigarette
packets, and are often the basis of commercial advertisements. According to these models,
behavior change follows from inducing a person to perceive threat if they do not act and
simultaneously providing information about an effective behavior they can easily enact in order
to address that threat (coping appraisal). Threat can be manipulated by increasing a sense of
vulnerability to a serious outcome. Coping appraisal involves providing information that
behavior will be effective in reducing threat and by illustrating that behavior, showing that it is
easy and not unpleasant to enact. If behavior change interventions manipulate threat appraisal
alone, they may backfire, because they create anxiety without a solution, and, in this case,
people will cope by discounting or denying the evidence or engage in wishful thinking.
4.1 Introduction Over time, cancer, cardiovascular disease, and
stroke became major sources of early mortality
(e.g., CDC, 2013). These changes set the scene
During the twentieth century, developed
for development of scientific interest in
countries witnessed a significant shift in major
understanding how best to promote behavior
causes of mortality from those predominantly
that would maximize the effectiveness of new
related to bacterial and viral infection, which
public health preventive measures such as
were exacerbated by living conditions such as
screening and modify behaviors such as
overcrowding and poor sanitation, to mortality
smoking, alcohol use, poor diet, and insufficient
that was attributable to what is now commonly
physical activity that are major causes of ill
referred to as
health.
“lifestyle”-related. Several factors contributed
Psychological science also underwent a
to this shift, including improvements in living
major paradigm shift toward the middle of
conditions; the development and introduction of
the twentieth century. During the early
new medical technologies such as screening for
decades of the twentieth century,
tuberculosis and vaccination programs for
psychology was dominated by behaviorism
diseases such as polio; and economic
and the view that people learn
development associated with declining working
stimulusresponse associations so that their
hours, jobs that were less physically
actions are controlled by external factors,
demanding, and greater disposable income.
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47 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
Perceived susceptibility
Perceived severity
Socio-demographic Health motivation
Action
variables Perceived costs or
barriers
Perceived benefits
Cues to
Action
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regarding the operationalization of constructs, were grounded in the need to explain and
nor combinatorial rules, were proposed. intervene to achieve improved health equality in
Typically, the constructs are viewed and society via uptake of preventive health services
operationalized as separate independent or modifications of personal behavior with
variables that additively predict behavior. implications for health (Rosenstock, 1974).
These features of the model may be viewed as Sociodemographic variables are not considered
weaknesses in the status of the model modifiable variables by psychologists, but it
(Harrison, Mullen, & Green, 1992) but may was hypothesized that identification of
also be seen as strengths in the context of a modifiable health beliefs that
developing understanding of beliefs associated distinguishbetweenindividualsevenofthesameba
with a wide range of different behaviors with ckground would inform evidence-based health
implications for health. For example, the education to achieve greater health equality
severity of a condition or illness might be (e.g., Orbell, Crombie, & Johnstone, 1996).
conceptualized in relation to a range of Currently, morbidity, mortality, and virtually all
expectancies regarding a wide range of health behaviors are persistently associated with
potentially relevant outcomes such as socioeconomic status, even in contexts where
disfigurement, change in personal or sexual health care interventions such as screening are
relations, inability to work, loss of income or publicly financed and free at point of delivery
loss of the ability to engage in desired leisure (e.g., Orbell et al., 2017). The health belief
activities, and model proposes that health beliefs mediate the
soon,aswellasearlydeath,andperceivedbenefits relationship of sociodemographic variables to
might correspondingly be related to potential health action. For example, social experience
prevention of these outcomes. Relatedly, engendered by social structural position might
barriers will be behavior-specific. For example, shape beliefs and subsequent
barriers to a behavior that requires appointment behavior(e.g.,doperceivedcosts/barriersloomlarg
keeping may include such things as time or erfor those with limited economic resources, or
distance or means of transport, whereas less daily experience of job discretion?) (Orbell
unpleasantness or lack of skill may be more et al., 1996; Salloway, Pletcher, & Collins,
relevant in another context such as making 1978). From a theoretical point of view, an
complex dietary changes. The generic important moderator hypothesis can also be
conceptualization of health beliefs permits derived from the model;
researchers to undertake effective pilot work in modificationofhealthbeliefswillmoderate(attenu
order to identify context-appropriate beliefs ate) the relationship of sociodemographic
about illness and barriers to action to measure variables to behavior, thereby narrowing
and to target in behavior change intervention. sociodemographic inequality.
A further important feature of the health
belief model concerns the relationship of health
beliefs to socioeconomic status and other
demographic indices such as gender, ethnicity,
and age. Figure
4.1showsthesevariablesontheleft-handportionof
themodel.Earlyaccountsofthehealthbeliefmodel
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49 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 50
Safety is a major concern in many workplace settings and occupational injury contributes
substantially to absence from work. Lower back pain is a widespread occupational hazard
facing health care workers. Patient handling is often unpredictable, the human load bulky and
unstable, and often lifting is required in awkward and unplanned situations – factors that
contribute to manual handling risks
notfoundinotheroccupationalsettings.Inaddition,protectivebehaviorviatheuseof a hoist
requires the cooperation of coworkers. Rickett, Orbell, and Sheeran (2006)
investigatedtheroleofthreatandcopingappraisalspecifiedbyprotectionmotivation theory in
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51 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
explaining consistent hoist usage by health care workers. They developed scales to assess
threat appraisal via perceived susceptibility to back problems (the
likelihoodofacquiringbackproblemsasaconsequenceofmovingpatients),perceived severity (the
extent to which back problems would interfere with career and social roles), and fear of back
problems. Coping appraisal comprised response efficacy (the
extenttowhichusingahoistwouldreducethechancesofacquiringorworseningback problems),
response costs of using the hoist (such as the extent to which hoist use was perceived as time-
consuming or would make the health care worker difficult to work with), response costs of
not using the hoist (such as annoying my boss or colleagues), and self-efficacy (control over,
competency, and ease of hoist use). Findings showed that threat appraisal variables were
unrelated to the intention to use a hoist, and actual hoist use, during the following six weeks,
whereas coping appraisal variables were important predictors, including self-efficacy (r =
0.43), response costs (r = −0.41), response benefits (r = 0.23), and social costs of not using a
hoist (r = 0.35). The study pointed to the importance of workplace culture in ensuring safety
equipment was available and staff competent in its use and to the promotion of shared
beliefs regarding the appropriateness and normative expectation of hoist use.
Adverts that aim to create new markets or increase product sales often combine elements
that seek to enhance threat, followed by a “recommended response” to buy and usea
product, consistent with protection motivation theory. These adverts typically exploit social
anxieties. This form of advertising is common in relation to dental hygiene products such as
mouthwash, home germ-cleansing products, and products related to home or family
security such as life insurance. For example, the manufacturers of a mouthwash (Listerine TM)
created an advert that self-evidently changed behavior by creating a remarkable new
multimillion-dollar market for a previously unknown product in the 1950s. 1 One of these
adverts showed an
1 See “Listerine Mouthwash to the Rescue – 1950s,” Online video clip. www.youtube.com/watch? v=_39gkDAbMaI.
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 52
increase sales so they often employ effective behavior change techniques such as
modeling to illustrate the perceived ease of use and efficacy of
theproduct.Greateruseofthesecopingappraisaltechniquesininterventionsmight enhance
behavior change in many domains.
at different points in time and measurement of consequence of new experience and knowledge.
beliefs precedes measurement of behavior. Prospective studies, in which the measurement
Many early tests employed what of beliefs precedes the measurement of
epidemiologists might call “case-control behavior, are likely to provide more reliable
studies,” or retrospective designs, in which estimates of the relative importance of beliefs in
people enacting a particular behavior are promoting motivation and behavior change.
compared with those not enacting a previous
behavior. Such approaches may have value in
epidemiology through identifying the location
of an outbreak of disease by answering key
questions (e.g., “Have people with salmonella
poisoning been in a recent location more than
people who do not have salmonella
poisoning?”). However, when applied to the
measurement of beliefs, that is, comparing the
current beliefs of people who have or have not
performed a behavior in the past, they are
fraught with theoretical and empirical
limitation. For example, a person who has
undergone screening for cancer and received a
normal result, or who always uses a condom
during sexual intercourse, may perceive low
personal susceptibility to illness, even if
perceived susceptibility to illness was originally
a motivating force for action (Weinstein &
Nicolich, 1993).
The effect of perceived susceptibility on
behavior might also be attenuated if an
individual responds to threat by engaging in a
threat management coping response such as
denial of risk or fatalism. In such cases, a
measure of perceived susceptibility might
reflect the outcome of this cognitive process.
Relatedly, a person who has performed a given
behavior repeatedly and found it straightforward
and easy will probably perceive few barriers
and high self-efficacy, based on that experience.
Second, beliefs may change over time, as a
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53 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
A summary of evidence derived from 1995; Hodgkins & Orbell, 1998). For example,
prospective studies of the health belief model Ben-Ahron and colleagues observed that low-
and protection motivation theory is provided in perceived severity and self-efficacy predicted
Table 4.1. Taken together, the table shows that avoidance coping and lowresponse efficacy and
all variables specified by the health belief model self-efficacy predicted religious faith coping in
and protection motivation theory show small relation to binge drinking. Abraham and
consistent relationships in the theoretically colleagues showed that low response and self-
predicted direction with future behavior. Given efficacy were associated with wishful thinking
that barriers may be equated to response costs in relation to condom use to prevent
Table 4.1 Summary of prospective relations between constructs specified by the health belief model and
protection motivation theory and behavior
Meta-analysis
Self-Efficacy 0.22
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 54
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55 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
4.4 Evidence Base for the Use of the be behavior- and context-specific. The
Theories in Changing Behavior assumption that “off-the-shelf” measures, or
pre-validated measures similar to those
available for constructs such as anxiety or
depression, represent superior measures is very
4.4.1 Evaluation of Behavior Change
unhelpful in the context of establishing the
Interventions Based on the
specific cognitive change brought about by an
Health Belief Model and
intervention targeting specific social cognition
Protection Motivation Theory
variables (see Chapter 19, this volume). For
The first reported intervention based on the example, Jones et al. (2013) note the use of a
health belief model was published in 1970 wide range of intervention evaluation measures
(Haefner & Kirscht, 1970). The study that are validated but irrelevant to establishing
concerned check-up visits to the doctor with an the veridicality of manipulation of health belief
impressive eight-month follow-up. Just one model variables. Further limitations of the
systematic review of interventions employing extant evidence base relate to inadequate
the health belief model has been published to transparency and reporting of intervention
date (Jones et al., 2013) and there is, to date, no content in research reports and articles,
review of interventions based on protection practices that stymie evaluationand
motivation theory, although Milne et al. (2002) replicationefforts (see also Chapter 23, this
reviewed the impact of experimental volume), and inadequate follow-up, in terms of
manipulations on changing cognitive both time lag and the objective measurement of
representations. Jones and colleagues reviewed behavioral outcomes.
eighteen studies, including sixteen randomized
controlled trials, in contexts such as alcoholism,
sleep apnea, asthma, and diabetes. The authors
4.4.2 Theoretical and Empirical
concluded that 77 percent of interventions Relationship to Fear Appeals
applying the health belief model resulted in Perceived “threat” is a fundamental variable in
significant changes in behavior but noted that both the health belief model and protection
few studies provided evaluation of the motivation theory and in both theories
mediation hypothesis discussed in section 4.2.1. comprises perceptions of susceptibility to an
While there is considerable support for the adverse outcome and perceived severity of that
idea that behavior change interventions based outcome. Both accounts are premised on the
on the health belief model and protection idea that motivation follows from awareness
motivation theory are capable of changing that there is a threat to be addressed (see also
behavior, it is perhaps timely, given that Chapter 5, this volume). Response to threat is a
severity, benefits, and barriers are threat- function of beliefs about the likelihood of a
specific, to consider reviews of studies that response being effective, and beliefs that the
address behavior change in particular contexts response is easy to perform, and will not result
in those contexts alone rather than attempt to in unpleasant consequences that undermine the
aggregate them across contexts. As noted in positive consequences or benefits. Thus threat
Section 4.2.1, the measurement (and appropriate arousal might be seen as fundamental to
manipulation) of relevant constructs will always interventions to promote behavior change. A
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 56
useful summary term for this idea is “fear components might undermine attempts to
appeal.” This section considers current evidence change behavior. The effect of manipulating
regarding the importance of “appealing to fear.” efficacy under conditions of low threat was
The history of fear appeals is a long one and nonsignificant, whereas the effect of
the importance of threat in fear appeals is a manipulating efficacy under conditions of high
contentious and much debated issue. In recent threat was highly significant and large (d =
years, several meta-analyses have tackled the 0.71). This analysis provides important
question of when appealing to fear may or may clarification of behavior change processes not
not effect behavior change (Kok et al., 2018; available either from meta-analyses of bivariate
Peters, Ruiter, & Kok, 2013; Tannenbaum et al., relations between constructs in prospective
2015; Witte & studies or from existing reviews of behavior
Allen, 2000). Peters and colleagues conducted a change interventions employing protection
review of studies that had manipulated both motivation theory and the health belief model.
threat (via perceived susceptibility or severity Although the analysis is based on the small
or a combination thereof) and efficacy (via number of rigorous tests available, findings
response or self-efficacy or a combination indicate that behavior change interventions
thereof). Their review adopted very stringent should not target threat appraisals unless either
inclusion criteria, requiring that threat and the population is already high in self-efficacy
coping efficacy be manipulated in a 2 × 2 and response efficacy (low barriers, high
experimental design (low vs. high or present vs. benefits) or the intervention also includes
absent), and assessed a “real” behavioral elements that will substantially increase
outcome (e.g., studies where behavior involved response and self-efficacy. For example, if an
requesting more information were excluded). intervention seeks to address accessibility to a
Surprisingly, given that no date restrictions service by providing the service in the worksite
were applied to their search criteria, just six without loss of income, manipulating threat
studies were eligible for inclusion. They perceptions may be adequate. More often,
encompassed a range of behaviors such as however, personal self-efficacy needs to be
taking roundworm medication, earthquake addressed. Findings are consistent with recent
preparation, tetanus vaccination, truancy, and meta-analyses with admittedly less stringent
condom use. inclusion criteria that also propose that
The key hypothesis was that there would be a interventions that promote threat are unlikely to
significant interaction between threat and be effective in isolation. For example, in a
efficacy manipulations, and this was supported meta-analysis of interventions to promote
in the analysis. Effect sizes (Cohen’s d) from an condom use to protect against sexually
analysis of simple effects of the manipulations transmitted disease, there was minimal evidence
are presented in Appendix 4.2 (supplemental that threat-inducing arguments were effective
materials). Threat manipulations significantly (Albarracín et al., 2005). Related to these
increased behavioronly when efficacy was findings, Sheeran et al. (2014) suggest that
high.Infact, the effect of manipulating threat in interventions that increased perceptions of
combination with low efficacy was negative, susceptibility have larger effects on behavior
suggesting that this combination of intervention
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57 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
change if they also increase response efficacy Niederdeppe & Kemp, 2018; Peters &
and selfefficacy (d = 0.52). ShootsReinhard, 2018; Peters et al., 2018;
Behaviorchangestudiesneedtoemployeffectiv Roberto, Mongeau, & Liu, 2018; White &
e methods to target these constructs and Albarracín, 2018), those communications
demonstrate, focused primarily on behavior change (that
inpilotworkwithsimilarpopulations,thattheinterv leads to economic gains by
ention has powerful effects on these constructs sellingproducts)tendtoemploythreatasameansto
prior to implementation (see Appendix 4.2). introduce clear visual and narrative
Further work is also warranted that employs 2 representations of response efficacy, and self-
(threat manipulation/intervention) × 2 efficacy, including behavioral modeling (see
(selfefficacy/response efficacy manipulation), or Sidebar 4.2). However, it should also be noted
even 2 (severity manipulation) × 2 that a good deal of behavior change in health
(susceptibility manipulation) × 2 (response contexts concerns changing existing behavioral
efficacy manipulation) × 2 (self-efficacy habits that require specific skills and techniques
manipulation), designs with sufficiently large (see Chapter 13, this volume).
samples to examine the effects of manipulations
of severity, susceptibility, response efficacy, and
4.4.3 Relationship of Beliefs to
self-efficacy independently on behavior and
Sociodemographic Variables
their interactive effects. Protection motivation
theory provides a theoretical rationale for The health belief model (Figure 4.1) proposed
people making “threat control” or emotion that beliefs mediate the effects of social
control responses to health communications (see structural variables such as socioeconomic
Figure 4.2). Peters and colleagues’ (2013) status, income, and education and demographic
observation that threat combined with low variables such as gender, age, and ethnicity on
efficacy had a negative effect on behavior is behavior. Relatively few studies have formally
consistent with the prediction from protection examined this mediation hypothesis (e.g.,
motivation theory that people will engage in Orbell et al., 1996). More recently, Orbell et al.
denial, refutation of evidence, (2017) provided a unique evaluation of the
oremotionmanagementresponseswhentherecom ability of health beliefs to mediate the effects of
mended coping response is difficult or both socioeconomic status and ethnicity on
psychologically costly (Rippetoe & Rogers, objectively observed colorectal screening
1987). Behavior change interventions that behavior. Findings provided strong support for
manipulate threat alone are not indicated by the role of perceived costs (barriers) and self-
current evidence and may do more harm than efficacy as mediator variables. As noted in
good. Whereas health communications such as Section 4.2.1, the identification of modifiable
graphic threat images on cigarette packets tend cognitive representations not only permits
to neglect the importance of intervention to change behavior but such
selfefficacyofrecommendedactiononbehaviorcha intervention should also moderate (attenuate)
nge (interested readers might like to consider the relationship of sociodemographic variables
recent debate of this issue: Borland, 2018; on future behavior where such prior
Brewer, Hall, & Noar, 2018; Kok et al., 2018; relationships between sociodemographic
Malouff, 2018;
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 58
variables and behavior have been established manipulations, evidence that the manipulations
(see also Chapter 27, this volume). impact on coping efficacy, and long-term
This hypothesis remains largely untested. follow-up of behavior.
Some recent research does suggest one
possible route by which manipulation of
perceived benefits (response efficacy) and
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59 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 60
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61 SHEINA ORBELL, HINA ZAHID, AND CAROLINE J. HENDERSON
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Changing Behavior Using the Health Belief Model and Protection Motivation Theory 62
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