Professional Documents
Culture Documents
Entry, Dialogue or Closurerning)
Entry, Dialogue or Closurerning)
Entry, Dialogue or Closurerning)
• Define the solution: “So we’ve agreed that we’ll all meet at the hotel
to run through our presentation at seven tomorrow morning in the
meeting room, and Angelique will run the projection equipment.”
• Explain why it’s a good solution: “That way we can make sure our tim-
ing is tight and finalize who speaks when. Plus we’ll be in place
when the clients arrive at nine.”
• Show the benefits: “I know after the run-through we’ll all be much
more relaxed and confident. That way we can concentrate on the
client’s reactions and be prepared for concerns and questions.”
In a more informal setting, you might say, “Okay, so we’ll all go to din-
ner at the Italian restaurant, leaving here in about 30 minutes. (Defin-
ing the solution.) That will give me time to finish what I am working on,
but we’ll still get to dinner early so we don’t have to wait for a table.
(Explaining why it’s a good solution.) Does this sound alright with every-
one?” (Showing the benefits.)
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Building Relationships – Entry, Dialogue and Closure
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