1. Create a first draft of a WBS from the following scenario.

Make assumptions as needed based on the

section about project planning considerations and constraints in this chap- ter. In your WBS, describe the
skill sets required for the tasks you have planned.

Sequential Label and Supply has a problem with employees surfing the Web to access material the
company deems inappropriate for a professional environment. Therefore, SLS wants to insert a filtering
device in the company Internet connection that blocks certain Web locations and content. According to
the vendor, the filter is a hardware appliance that costs $18,000 and requires 150 hours to install and
configure. Technical support for the filter costs 18 percent of the purchase price and includes a training
allowance for the year. A software component that runs on the administrator’s desktop computer is
needed to administer the filter; this component costs $550. A monthly subscription provides the list of
sites to be blocked and costs $250 per month. An estimated four hours per week are required for
administrative functions.

Implementation

item task resources Start Effort Capital Non- Depen

& End hour expense capital d
dates s expens
e
1 Contact network team to Network 12/03 2 0 0
ensure hardware will work architect 12/05
with current infrastructure
2 Purchase web filter Network 12/05 1 $18000 0 1
purchasing group 12/06
3 Purchase Technical support Purchasing group 12/06 1 $3240 0 1
12/07
4 Purchase additional Purchasing group 12/07 1 $800 0 1
software components 12/08
5 Submit request to Purchasing/ 12/08 1 0 0 2
implement hardware network 12/09
engineers
6 Administer training Education and 12/09 40 0 0 3
training center 12/16
7 Install hardware and Outsourced 12/16 150 0 $18800 2,4
software vendors 01/04

Ongoing support

item task resources Start & Effort Capital Non-capital Depen

End hours expense expense d
dates
1 Administration administrator Ongoing 4 / per 0 0
of device week
2 subscription Admin/purchasin ongoing $250 0
g per
month

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 3. Write a job description for Kelvin Urich, the project manager described in the opening vignette of this
chapter. Be sure to identify key characteristics of the ideal candidate, as well as work experience and
educational background. Also, justify why your job description is suitable for potential candidates of this
position.

Job title – project manager

Department – information technology

Location – Newport News Va.

Job summary: responsible for managing smaller projects or parts of a larger project that includes all
parts associated with the completion of the project in a timely manner. Application of professional
values, techniques, and to lead and control the project’s cost and timetable, performance and risk to
ensure the high level of satisfaction of the customers. Manages schedules, progress, and provides advice
to the project team and the project leadership.

Job duties and responsibilities:

 Responsible for leading and managing multiple projects from start to finish that range in size
from small to large, low difficulty to high.
 Develop project agreements that clearly define project mission, objectives, business benefits,
critical success factors, scope, approach, resource requirements, budgets, schedules, milestones,
risks and assumptions.
 Responsible for project leadership, planning, communications, organizational change, risk
mitigation, scope management, issue management, budget management, internal/external
resource management and quality assurance.
 Plan and execute projects from initiation through closure adhering to standard project
management methodologies/processes/best practices, strict change control procedures and
strict audit requirements.
 Prepare project agreements that clearly define project mission, business objectives, critical
success factors, scope, approach, resource requirements, deliverables, budget, key milestones
and schedule.
 Ensure that projects are concluded on time, within budget and meet business objectives.
 Manage intricate business or project related issues, risks and scope to ensure that projects are
completed on schedule and within budget while meeting well defined business goals.
 Provide ground-breaking solutions and new ideas that increase value and constant process
improvement.
 Focus on the use of agile project management techniques to drive swift project deliveries.
 Support strategic planning and execution of new and high-tech IT strategies/initiatives.
 Maintain close working relationships with multiple teams and partners as well as your vendors.
 Manage and guide project teams to ensure teamwork while laying out the roles and
responsibilities for each team member.

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  Guide and coach others within the business project management team on the techniques that
best suit the objectives.
 Influence an understanding of the business operating environment and the needs of the
business
 Find areas that can be improved upon and implement project solutions that will increase value
and improve performance.
 Introduce new techniques to improve operations and create more opportunities within the
business
 Work efficiently with others to set goals, make decisions, resolve problems, and improve
effectiveness.
 Develop schedules, monitor progress, set priorities, and track information about the tasks at
hand.
 Move the organization forward with improved strategies, goals, action plans and evaluate the
results from those plans.
 Find problems and generate plausible solutions for those problems.

4. Search the Web for job descriptions of project managers. You can use any number of Web sites,
including www.monster.com or www.dice.com, to find at least 10 IT- related job descriptions. What
common elements do you find among the job descriptions? What is the most unusual characteristic
among them?

The common elements are: good communication skills, efficient in Microsoft office products, ability to
travel, experience of between 2-7 years required, ability to create and understand a SDLC, PMP
certification (project management professional), leadership skills, and I think the most unusual
characteristic is the need to know python.

Chapter 11

1)Search your library’s database and the Web for an article about people who violate their organization’s
policy and are terminated. Did you find many? Why or why not?

Out of the information that I was able to find I noted that most of the sites explained how to fire
somebody that has violated company policy. Aside from that there were some claims of wrongful
termination due to the policy’s being improperly written or policy not focused enough and the person
was not able to understand the policy. I wasn’t able to find many of the actual firing of the employee and
that is because I believe that many companies handle these cases internally and do not want the public
to know what is going on in their company, they do not want to air out their dirty laundry for the public
to see, potential customers will see this as poor judgement and maybe even view the company as a bad
place to do business with.

5) Search the Web for three different employee hiring and termination policies. Review each and look
carefully for inconsistencies. Do each of the policies have sections that address information security
requirements? What clauses should a termination policy contain to prevent disclosure of an
organization’s information? Create your own version of either a hiring policy or a termination policy.

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 Out of the hiring and termination policies that I reviewed I did not see anywhere where it stated any
information about information security requirements. I did however see information about benefits such
as pay, health and other benefits as well as the out processing procedures. Depending on the company I
believe that they should add a non-disclosure agreement upon termination. Upon termination the
company needs to remove the employee’s privileges to all of the networked devices.

If I had to create a termination policy, I would ensure it was like many others and probably look at some
templates from other companies to get a draft of what the industry is doing and I would add other things
to it as well. I would have an employee sign a non-disclosure agreement as well as a non-compete
agreement upon termination when they are hired and upon termination I would have them review both
the non-disclosure agreement as well as the non-compete agreement

An example of a termination policy would be:

You can either self-terminate your employment or you can allow us to terminate your employment.
Voluntary terminations include resignations, retirement, and the end of a contract. Involuntary
terminations include layoffs and disciplinary action. Employees who want to leave in good standing will
give their boss a minimum of two weeks’ notice.

All employment information including hiring and termination policies shall be maintained in the
company’s employee handbook located in the HR office.

Disciplinary actions could be a result from:

 Reporting for work under the influence of alcohol or controlled substances.

 Possession, use, sale or distribution of controlled substances on company property.
 Theft, both physical and intellectual property
 Engaging in harassing conduct.
 Fabrication of business documents, including resumes and expense reports.
 Excessive absenteeism or tardiness.
 Fighting on premises.
 Purposely damaging or destroying equipment
 Insubordination.
 Gambling on premises.
 Excessive number of write-ups for any disciplinary actions.
 More information will be located in the employee’s handbook located in the HR office.

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