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Internship Project Report: Bachelor of Commerce
Internship Project Report: Bachelor of Commerce
on
“A CASE STUDY:
For
OLOUS:FUTURE OF CONSTRUCTION
C/O VADcore PVT LTD.
By
ADITYA GARG
BACHELOR OF COMMERCE
(2019-2022)
Submitted to
BACHELOR OF COMMERCE
Submitted Through
CERTIFICATE
This is to certify that Mr. Aditya Garg of MIT-WPU School of Commerce has successfully
completed the project work titled “A CASE STUDY: OLOUS: CHANGING THE WAY
CONSTRUCTION INDUSTRY IS PERCEIVED. “In partial fulfillment of requirement for
the award of BACHELOR OF COMMERCE prescribed by the MIT World Peace University,
This project is the record of authentic work carried out during the academic year 2021-2022
Project Guide
Name Dr. Shubhangi Gaikwad Signature
Dr Anjali Sane
HoS and Associate Dean, SoC
DECLARATION
I, Mr. Aditya Garg hereby declare that this project is the record of authentic work
carried out by me during the academic year 2021-2022 This project is plagiarism free
and has not been submitted to any other University or Institute towards the award of any
degree.
ACKNOWLEDGEMENT
It gives me pleasure to submit this project to the Faculty of Commerce and Economics of
MIT World Peace University.
The project was on the study of “CASE STUDY: OLOUS: CHANGING THE WAY
CONSTRUCTION INDUSTRY IS PERCEIVED”. It has been a knowledgeable
experience for me. I am very thankful to Dr. Shubhangi Gaikwad (Professor of Commerce
and Economics) for her accommodating nature and their inputs and valuable guidance
throughout my project.
I take this opportunity to express my sincere gratitude to Respected Dr. Shubhangi Gaikwad
who simultaneously is my project guide also, without whose guidance, inspiration and
motivation; I could not have completed this project successfully.
Sr. Page
No Particulars No.
1. 10
1 Executive Summary
2. 11
2 Chapter 1-Introduction
3.
3 Chapter-2 -Company profile/background of the study
Chapter-3 -Overview on digital marketing and its impact on
4. clients
4
5.
5 Chapter-4 Methodology and Data Base
6.
6 Chapter-5: Data Analysis and Interpretation
Chapter-6: Summary of findings, conclusions and
7. recommendations
7
8.
8 Chapter-7: Bibliography
9.
9 Report Preparation Guidelines
10. Project Evaluation
1
Appendix 7: Internship
Joining Report
DETAILS
No. STUDENT
1 STUDENTS NAME
Aditya Garg
STUDENTS ROLL NO
1152190106
TELE NO [LANDLINE] NA
CELL NO / LANDLINE NO
+91 8446427327
EXECUTIVE SUMMARY
This executive summary provides an overview of the main points of the larger report. Digital
marketing is rising in India at a fast pace comfortably succeeding the age-old practice of Tele
Marketing. However, many Indian companies are still practicing telemarketing because it
best caters to their product range.
This project mainly focuses on how telemarketing is still the preferred and advised method of
marketing in the age of digital transformation which in its own has helped businesses to
transform and gain more benefit and reputation to the client company. The primary aim of
this project is to find how telemarketing is not a dead marketing practice yet and how it is still
needed in the age of digital revolution. In this report, we analyze different opinions of the
public.
As already stated earlier during the report how this is the age of digital revolution and how
every sector of a person’s life is digitized in some manner, so has been the case with reading
too where physical books, magazines and newspapers are now replaced with e-books, e-
magazines and e-newspapers where all of the reading material is stored on your device just a
touch away in a more compact and easily accessible manner.
The importance of the study of the topic: OLOUS: CHANGING THE WAY
CONSTRUCTION INDUSTRY IS PERCEIVED is to focus on how companies like
VADcore Pvt. Ltd still rely and are more benefitted by Telemarketing when the entire world
is shifting bases to the digital platform. Telemarketing is a dying process but if it is still used
efficiently it can prove to be a boon to companies even in the digitized world. VADcore India
is a company that sells subscription of online WEBPAGE SERVICES and
CONSTRUCTION SOLUTIONS on a digital platform but its primary marketing practice is
Telemarketing which just shows how Telemarketing can still prove to be a hugely beneficial
practice for growing companies.
CHAPTER 1 - INTRODUCTION:
a) INTRODUCTION-
Businesses use telemarketing as a means of generating leads, making sales and performing
other marketing activities to connect and interact with their customers over phone calls.
Formerly it only meant calling prospects to sell their products or services. With the invasion
of digital marketing, traditional marketing tactics like telemarketing have been replaced by
social media and content marketing. Cold calling which is an important aspect of
Telemarketing is considered annoying by the majority however it is still one of the most
important contributors to a company in terms of lead generation and identifying the target
customer. Telemarketing is either used as an independent tactic or in combination with other
marketing strategies to help organizations achieve their sales target. It is not only used to
pitch products and services to customers but also as a tool for lead generation, advertising
campaigns, B2B sales and event promotions. Digital marketing helps connect with leads,
while telemarketing makes it personal. Digital marketing begins with identifying the right
target audience. After having connected with those who are most likely to become customers
online, telemarketing takes the personal aspect to the next level by connecting with them via
a phone call. People are often wary of cold calls because they have no clue who is calling and
what they are calling about. Establishing a connection online beforehand ensures that the
customer has already been exposed to your brand by the time someone calls. Telemarketing
entails establishing a personal connection. Digital marketing emphasizes brand recall.
Together, they can be used to help the business get faster results. Telemarketing allows
uncovering opportunities that can be addressed via digital marketing channels. Upon
being asked the right questions over the phone, people often reveal valuable information that
they otherwise would not bother to share. Telemarketing is, therefore, a great way to uncover
opportunities that could help generate more leads and drive more sales. The more awareness
around the target customer’s day-to-day life, allows more solutions to their problems. This is
where digital marketing comes in. With the help of digital marketing, one can provide the
audience with solutions to their problems. Sharing that information on digital marketing
avenues such as social media, blogs, websites, and more can help reinforce the company’s
standing as an industry leader. Digital marketing helps gather information on the target
audience so that telemarketers can better understand their needs. It’s crucial for a
company to listen to what the prospective customers are saying on digital avenues.
Telemarketing isn’t the only way to gather information on the target audience. The data
gathered on social media can also help to establish a good relationship with prospective
clients because it allows better understanding.
‘The phrase out with the old, in with the new doesn’t always apply when it comes to
generating leads and retaining customers. Sometimes, the perfect mix of old-school
techniques and new-school technology is the best way to see great results!’
Benefits of Telemarketing-
Cold calling helps the companies to look for prospect leads and identify
prospect customer. In the due process it also helps to identify the loopholes of the
products and work on them while steadily conducting market research on what the
public is looking for. But the most important and overlooked aspect of telemarketing
is the role it plays in developing customer relations because in this age of digital
marketing a personal touch is lacked leaving the customer wayward when looking for
customer support for their grievances.
c) Digital Media
Introduction
The construction industry is the engine of the Indian economy and plays a major role
in propelling the country’s growth. So far, this industry has generally been slow to
adopt digitalization but is now slowly integrating itself into the digital age. By making
use of digital technologies, construction companies will be able to stay ahead in the
race by improving quality, focussing on safety, reducing costs, and increasing profits.
In a recently concluded roundtable organized by BW Businessworld with some of
India’s leading professionals in the construction industry, a diverse range of topics
were discussed, including digital transformation in construction firms, construction’s
post-pandemic digital future, the need for a digital-ready workforce, and the future of
the industry.
Technology has disrupted almost every other industry on the planet and forced its
adoption, but it is yet to gather momentum in the construction sector. Today, digital
transformation is a necessity and will play an increasingly important role in several areas,
including improving productivity, ensuring workers’ safety, operational excellence,
improving user experience, and ensuring profitability margins.
The construction industry is in a perfect storm and contractors and subcontractors alike from
any field have many good reasons to adopt construction technology. Historically, the
construction industry has been slow in adopting technology but it is primed to witness the
integration of several digital technologies including machine learning, robotics within
workflows, 3D printing, and building information modeling. Moreover, the benefits
of digitalization in the construction industry include better productivity, improved
profitability, and enhanced innovation capabilities of firms.
1. Mitigate Uncertainty to Achieve Project Goals
Lack of clarity can impact project progress and chances are confusion can hamper your
overall goals. Construction technology promotes collaboration when you have remote teams
and allows stakeholders to mitigate uncertainty. Whether it is carrying out financial risk
analysis, handling documentation, and assisting with precise cost forecasting, going digital
can streamline your business.
With the help of digital technologies, you can keep all stakeholders informed in real-time.
Also, it gives you the flexibility to monitor project progress and that it gets completed within
the deadline.
Besides connectivity increases collaboration and also attracts a diverse workforce with
different skill sets. Having access to plans and information, in turn, results in streamlining the
business and better-quality construction for clients.
Cloud-based construction software will continue to dominate the scene in 2022, allowing
owners to access data anytime, anywhere. As cloud technology centralizes communication
and allows owners to connect regardless of geographical constraints, firms that switch to
cloud-based systems will reap the benefits.
Other than that, construction businesses that will automate and have integrated data will save
significant time and increase return on investment. Tech solutions help you take care of
documenting requirements with email tracking and alerts where pending change orders are
concerned. Whether you need assistance with submittals, issues, notices, etc., construction
technology will keep everyone on board in times to come.
The Covid 19 pandemic has majorly affected the businesses around the world but there are
certain companies and sectors which benefited from the pandemic. Having obliged to stay at
homes and physical substances carrying a risk the entire world had to shift online for work as
well as entertainment.
The construction industry has been incorporating digital technology over the last two
decades, albeit gradually, as “technology-push” continues to overcome customary and
traditional passivity typical in the sector. The objective of the study presented in this paper is
to investigate how digital technology is making a headway in the construction industry as a
consequence of COVID-19. For the purpose of this paper, digital technology applications are
divided into three groups: data acquisition, processing, and communication. The
methodology involved conducting a questionnaire survey among the construction
professionals in the UAE. The survey included questions on the extent of use and level of
investment on the three types of technology in three periods—pre-COVID, during COVID,
and post-COVID. The results clearly show the increasing level of usage of digital technology
in the construction industry from pre-COVID to during COVID and post-COVID periods.
Among the three categories, communication technology indicated higher extent of use as
compared to the other two. In addition, a marked difference was observed between the
“small” project organizations and the “large” ones. Unsurprisingly, both usage and
investment in digital technology, in smaller organizations, indicated higher extent of increase
in during and post-pandemic periods when compared to the larger organizations.
Global construction is a $12 trillion (USD) industry, accounting for close to 13.5% of global
GDP . However, in terms of sector productivity, construction lags manufacturing and the total
world economy. “Globally, construction sector labor productivity growth averaged 1 percent
a year over the past two decades, compared with 2.8 percent for the total world economy and
3.6 percent for manufacturing” . There are strong indications from professionals and
researchers in the construction industry that advanced digital technology (DT) can play a
pivotal role, either directly or as a catalyst, in improving construction productivity. However,
it is also a fact that construction is traditionally slow in adopting technology. Despite being
sluggish as compared to the service and the manufacturing industries, construction has been
incorporating digital technology gradually over the last two decades—as “technology-push”
continues to overcome customary and traditional passivity. BIM, or building information
modeling, is a prime example of a digital technology that took a long time to gain acceptance
in the mainstream construction industry. It is now widely accepted and is proving itself
almost essential in the industry. It is more apparent now than ever before in the wake of the
COVID-19 crisis. A recent IFS study based on a survey reported that companies concerned
with economic disruption were 20% more likely to plan increased spending on digital
transformation . It appears that the construction industry is ready to embrace a technological
revolution to address these issues and that the global pandemic is perhaps the catalyst that the
industry needed. Numerous studies listed contemporary digital technologies suitable for use
and application in construction. For instance, PwC lists eight essential technologies that are
making large impacts on the business of construction. They are artificial intelligence, virtual
reality, augmented reality, blockchain, drones, Internet of Things (IoT), robotics, and 3D
printing.
CONCLUSION
Organizations must think through the moves they can make today to come out ahead later. A
fast return to business as usual seems unlikely for the industry: leaders must first define and
prepare for what the construction industry will look like after the crisis. Seven actions can
help them anticipate and adapt to the next normal.
Beyond the short-term impact of an economic downturn on construction demand, the crisis is
also expected to hit long-term supply and demand, resulting in lasting shifts in investment
patterns. Although a high level of economic uncertainty persists, research from the McKinsey
Global Institute suggests that economic activity could be back on track by early 2021—if the
virus is contained within the next few months and the right economic policies are enacted.
However, longer-term lockdowns or other severe restrictions, even intermittent ones, could
result in a severe and sustained economic downturn, with economic activity returning to 2019
levels by 2023 at the earliest.
OLOUS: FUTURE OF CONSTRUCTION
Overview
Company size
51-200 employees
39 on LinkedIn Includes members with current
employer listed as Olous, including part-time roles.
Founders of the Company
4. To be dynamic.
Join Olous to create your Online Marketing Page, get B to B leads and grow your
Business Online!
For iOS
https://apps.apple.com/app/olous/id1493054723?ls=1
For Android
https://play.google.com/store/apps/details?id=com.vadcore.olous
1.) OLOUS APP IS FOR FREE OF COST WHICH CAN BE DOWNLOAD FROM
APP STORE AND PLAY STORE EASILY .
2.) OLOUS OFFERS A SUBSCRIPTION PACK FOR CREATING YOUR COMPANY
WEBPAGE WHICH SHAREABLE & EDITABLE AND B2B LEADS FROM OLOUS
WHICH OF HIGH QUALITY AND HIGH QUANTUM WORK WITH THE
RENOWED DEVELOPERS .
MY WORK EXPERIENCE WHILE WORKING WITH OLOUS: -
I WILL SAY THAT IT WAS THE BEST BECAUSE EXPERIENCE I GOT WITH
WORKING IN OLOUS IS LIKE: -
3. LIBERTY: - It was nothing like that do the work with abundance, like to go with
the rigid policy and work tendons, they given liberty to all work according to
them, what they need is the work efficiency, and the task should be completed on
time.
4. EXHIBITION: - I got the chance to visit the exhibition on the regular basis
which make my direct interaction with the people like manufactures, contractors
and developers.
10. Learned about construction procedure and the type of person needed during
the process and product availability.
11. Things are on you how you take it positive way or negative way and how you
solve this personal level with ethics and responsibility.
13. SUPPORT:- As a intern as went to the organization but I was supported and
loved like a family member ,all they share a healthy relationship with each other .
14. Regular event for employee on Saturday or Friday to relaxed from your
work and pressure with fun activities with complete team of looks, which
makes interaction with the complete team members of the company.
15. KEY learning for me was that it your self respect and you are here to work
for you at last you have to grow your self with business ethics and
responsibility .
The beloved Olous family ; Ola, olx, Hola, Olous ;
Strengths
Global market: OLOUS biggest strength is the boundary less access in other word no
brick structure is mandatory to do business or no specific boundary is required.
TEAM :- OLOUS team members are working in the industry for the more than 20
years globally with scratch to top l no. companies from different different fields in
industry.
Dynamic Nature :- Company believes in opting new tech & ways to run org.
smoothly.
Time saving: Transaction through internet is no doubt very fast. It saves time by
reducing physical movement.
No time constraints: The concept of 24X7 shows that online transactions can be
performed anywhere at any given time.
Cost effective: Elimination of long chain of middle man, decreasing need of having
brick infrastructure and outsource logistic are helping a small business to stand at par
with giants.
Flexible target market segmentation: The success of business depends on right choice
of segmentation. Target market segment here in OLOUS is flexible can be modified
any time.
Fast Exchange of information: OLOUS always guarantee fast and accurate sharing of
information among merchants and customers and enables prompt quick just in time
reply.
Weaknesses
Opportunities
Changing trends: People are very brand conscious . OLOUS is fast and effective even
financial transactions can be made from any part of the world. People of tomorrow will feel
more comfortable to buy products through internet only.
Increasing number of user: Daily number of internet users is increasing. People feel more
comfortable to us application online post pandemic.
Prospect Market : As already mentioned in the report above about the growing market of
India’s digital construction platform OLOUS can definitely make the most of the prospect
Indian market has to offer.
Threats
Innovation: Customers now days are always in a search of innovative products and technique.
Innovation will always work as an extra burden on the pocket of consumer, be either in
product, place, promotion and even price.
RECOMMENDATION & SUGGESTIONS
VADcore PVT LTD has very right policy to accept the new things, opt new technology with
immediate suggestion and research & development on it by the team of professionals. Which
makes the suggestion and recommendation nil.
Olous is the digital construction app ,before the update came on 02th May,2022. I have given
the few suggestion as user for olous app when I was in research for what,how,why,for whom,
which way olous app do in my starting days of my intership the team take seriously and made
the changes like there is tab of business ,which was at last but it should in starting or middle
of the bar and the name should be changed from business to companies and secondly there
photos suggestion they also work on that.
Books:
2 Marie Lebert, ‘The Project Gutenberg’ EBook of Project Gutenberg (1971-2008), 26th
October 2008
3 Gaurab Dasgupta, India's publishing sector: the present and future, Business Standard, New
Delhi.
https://www.yesware.com/blog/cold-calling/
https://www.insil.com.au/post/what-is-telemarketing-and-why-its-still-important-in-
the-digital-world/
www.dlmworldwide.com/articles-blogs/2019/10/old-vs-new