Information and

Practical Help

Information and Practical Help is a strategy used in

psychological first aid. Where the individual providing
support to another individual provides practical support
based on the information that has been given to them
by the individual who is in need of help.

Three Supportive Statements

1. You can talk to me about anything you feel comfortable about
sharing.
2. It's okay to express your feelings on the situation
3. I think talking about the situation, if you are feeling up to it, is the
best way to resolve any concerns you have.

Three Supportive Questions

1. What is your biggest concern?
2. if you dont feel comfortable talking about it with me, is there
someone who you will feel comfortable talking with?
3. How are you feeling? Have you had anything to eat or drink?

Three Supportive Actions

1. Giving information to the best of their ability and regarding
their situation
2. Remaining calm while also showing emotion
3. Give resources if needed.