FAKULTI TEKNOLOGI KEJURUTERAAN MEKANIKAL DAN

PEMBUATAN UNIVERSITI TEKNIKAL MALAYSIA MELAKA

BMMF 1043
SHOPFLOOR SUPERVISION
(PENYELIAAN BENGKEL)

GROUP PROJECT:
AIR BALANG TEPI JALAN ENTREPRISE

INSTRUCTOR’S TS. ADNAN BIN KATIJAN

NAME

GROUP 5

NO. STUDENT’S NAME MATRIX NO:

S1. WAN AMIRUL SYAKIRIN BIN WAN RAMLEE B092110518
S2. YUSMAL AKID BIN KAMAL B092110038
S3. ADAMZ AQMAL BIN OSMAN B092110073
S4. AHMAD ZIYAD BIN SHAMSOL BAHARI B092110364
 CHAPTER 1

INTRODUCTION

1.0 BUSINESS BACKGROUND

Air Balang Tepi Jalan Enterprise is a sole proprietorship business selling various types
of water. This business sells beverages such as Air Mangga Original, Teh Tarik Pyor,
Tembikai Madu and several other types that are a favorite of various sections of society
in Malaysia. This business is located on the side of the road in front of Drawbridge
Terengganu. We started doing this business at the beginning of month 3 last year.
Currently, our business structure is led by a Business Owner and assisted by 3
employees to ensure the business runs smoothly. Our business hours of operation are
in the evening until night. Business operating hours are implemented by taking into
account the times when there is a large presence of customers and vice versa.

1.1 OBJECTIVE

Our objective for this business is to run a delicious air balang enterprise with various
flavours. Next, to ensure the loyalty of existing customers and to attract new customers.
1.2 MISSION & VISSION

MISSION
Always provide highly satisfactory products to customers with high quality products at
affordable prices.

VISION
Optimizing the sale of delicious air balang based on fruits produced by local traditional
farmers through the application of sustainable production technology.

1.3 OWNER & STAFF BACKGROUND

PANGKAT NAMA LATAR BELAKANG

• Pakar dalam bidang jualan makanan dan
OWNER Adamz aqmal bin air.
osman
• Lepasan diploma kulinari dari umt dan
mempunyai pengalaman dalam bidang
jualan air selama 4 tahun.
PENGURUSAN Wan Amirul bin • Mahir dalam menguruskan sesuatu kerja.
wan ramlee
• Fresh graduate dari politeknik dalam
bidang pengurusan.

PEKERJA Yusmal akid bin • Bekas pekerja kedai makan dan

kamal mempunyai pengalaman dalam membuat
air selama 3 tahun.

• Lepasan spm

PEKERJA Ahmad ziyad bin • Bekas tukan masak western di restoran dan
shamsol bahari mempunyai pengalaman selama 4 tahun.

• Lepasan diploma kulinari politeknik

1.4 ORGANIZATION CHART

Business Owner
Adamz Aqmal Bin Osman

MANAGER
Wan Amirul Syakirin Bin Wan
Ramlee

STAFF 1 STAFF 2
Yusmal Akid Bin Ahmad Ziyad Bin Shamsol
Kamal Bahari
 CHAPTER 2

THEORY REFERENCES

2.0 THEORY REFERENCES

Technological changes of the 21st century have reconfigured the world, causing
significant developments in all areas of human existence economic, social and cultural fields,
giving also the possibility of affirmation private business initiative of individuals in all areas.
Small businesses appear, develop and disappear continuously throughout the world. They are
single or family concerns in order to survive to a competitive and hostile environment. Their
role in national economies is evident, and, currently, private initiative is encouraged in all
countries. Entrepreneurship is manifested in creative and innovative people that are always
looking for new opportunities, trying to use the benefits of a favouring environment for
development.
Small businesses typically attract well-trained, qualified and specialized workforce.
Their presence can be considered by large firms as sources of partnership or collaboration.
Businesses, that pass the test market strength, begin to create their own organizational culture
that revolves around the entrepreneur. They develop a personal vision of social responsibility
and act friendly environment.
Reality marks the success of entrepreneurs that after a period of boom, relying only on
their own intuition, went bankrupt. To succeed in business arena, entrepreneurs, as the decision
makers, not only need good ideas and vision. They need to acquire a set of managerial
knowledge which would assist them in formulating strategies for implementing of their work,
even if they are not in a formal planning process. Entrepreneurs need to understand the
competitive environment and how it affects the changes in business. Thus, they shall decide
swift action in case of blockages or opportunities. By a management adapted to changes in
business environment, small businesses can be growth-oriented.
 Small business has not lost its actuality, resisting to all unfavourable circumstances
(wars, crises, other restrictions) that occurred over time, and those who wanted make a profit
as a result of personal initiative have found ways to meet this need. Importance of small
business and especially the motivation that leads to it, is now increasingly in Romania. This
paper is an overview of the small business concept, proposing management models through
which small entrepreneurs can increase the probability of long-term survival of their
organizations.

IACOB, VLĂDUŢ-SEVERIAN & MIRONESCU, ROXANA. (2017). MEANINGS OF

SMALL BUSINESS AND ITS MANAGEMENT. Journal of Engineering Studies and
Research.https://www.researchgate.net/publication/328620197_MEANINGS_OF_SMALL_
BUSINESS_AND_ITS_MANAGEMENT
 CHAPTER 3

SYSTEM ORGANIZATION

3.0 KEY PERFORMANCE INDICATOR (KPI)

3.1 HUMAN RESOURCE
3.1.1 TECHNICAL TRAINING
3.1.2 SAFETY TRAINING
3.1.3 STAFF EVALUATION
3.2 QUALITY SYSTEM
3.2.1 PLANT AND PROCESS LAYOUT
3.2.2 LINE BALANCING ANALYSIS
3.2.3 5S
3.2.4 STANDARD OPERATING PROCEDURE
3.2.5 KAIZEN SYSTEM
3.2.6 STORAGE SYSTEM
3.2.7 MACHINE DOWNTIME MANAGEMENT
3.2.8 QUICK CHANGEOVER CONCEPT
3.2.9 ENVIROMENTAL ISSUE
3.2.10 FEEDBACK FORM
 CHAPTER 4

CASE STUDY (ANALYSIS)

4.0 QUALITY SOLVING USING SQDCM METHOD

4.1 QUALITY SOLVING USING POKA-YOKE METHOD
CHAPTER 5

CONCLUSION
REFERENCE