END OF UNIT TEST 7

DURATION: 75 MINUTES
Read the instruction carefully. RECORD your answers on your answer sheets.
Section 1: Language knowledge (40 marks
I. Select and fill in each blank in the passage below with ONE suitable word.
Companies in the UK (1) ____ a multibillion-dollar bill after a court ruled that overtime should be a (2) ____ in the calculation of holiday pay. This means the more overtime a worker does, the higher his or
her holiday pay should be. An employment tribunal said it was wrong for companies (3) ____ to consider basic working hours when (4) ____ holiday pay. It ruled that thousands of companies must recalculate
their holiday pay. Tens of thousands of workers can now make   (5) ____ from their employers backdated to as long ago as 1998. The tribunal also stipulated that voluntary overtime and time spent being (6)
____ stand-by for emergency call-outs should be included when calculating holiday pay.
Over 15 per cent of British workers do overtime. The British government has said the new change (7) ____ employment law is unacceptable and "ludicrous". It said: "We do not believe voluntary overtime
should be included in holiday pay and are concerned about the (8) ____ impact on employers." An organization of British companies said the cost to businesses will be "unbearable" and may have (9) ____
implications for Britain's economy. A labor union was (10) ____ with the tribunal's announcement.

1. A. skull B. face C. ear D. head

2. A. factory B. factor C. fraction D. fractious

3. A. adjust B. justly C. justice D. just

4. A. reminding B. determining C. remonstrating D. ongoing

5. A. calms B. claims C. clams D. climbs

6. A. to B. for C. on D. from

7. A. as B. at C. in D. by

8. A. forecast B. likened C. potential D. possibly

9. A. series B. seriousness C. cereal D. serious

10. A. pleasant B. pleasure C. pleasing D. pleased

1 B. face 11 B. Market position 21 D. what 31 A. of

2 B. factor 12 C. Disposal income 22 D. Although 32 C. with

3 D. just 13 A. endorsement 23 B. at 33 B. productivity

4 B. determining 14 A. where 24 D. cuts 34 C. would be

5 B. claims 15 D. reschedule 25 B. to open 35 C. will underestimate

6 C. on 16 C. Staffing 26 A. management 36 D. written

7 C. in 17 A. Upmarket 27 D. placement 37 C. is expanding

8 C. potential 18 D. has long been recognized 28 A. to 38 D. whether he had.

9 D. serious 19 D. boosting 29 C. in 39 A. complete

10 D. pleased 20 C. which 30 A. complete 40 A. organizing

II. Choose the best answer

11. _________ is the ranking of a company or brand against its competitors in terms of its sales. 15. We have to _________ the meeting for Friday because the CEO is busy all day Thursday.
A. Market segmentation C. Market leader A. appoint C. make
B. Market position D. Market penetration B. cancel D. reschedule
12. _________ is money that is available to spend after paying for essentials like taxes, food and 16. _________, choosing the right person for the right job, may be included as part of the organizing
housing. function of management.
A. Private income C. Disposal income A. Allocating C. Staffing
B. Assessable income D. Unearned income B. Positioning D. Promoting
13. The fact of a famous person appearing in an advertisement saying that they use and like a product is 17. ________ goods and products are of very high quality and intended to be bought by people who
_________. are quite rich.
A. endorsement C. placement A. Upmarket C. Downmarket
B. demonstration D. participation B. Consumer D. Producer
14. Adidas has recently decided to shift their focus on target smaller cities and less wealthy consumers, 18. Entertaining colleagues, clients and potential clients _________ as an important part of doing
_________ it believes growth potential is higher for foreign brands. business.
A. where C. which A. long has been recognized
B. whether D. that B. has recognized been long
C. has been long recognized

EOU TEST7 MODE 3

 D. has long been recognized

19. The government has offered tax incentives to new companies in hopes of _________ the economy. 30. Dot Net Solutions is proof that setting fixed objectives is a _________ waste of time.
A. controlling C. consuming A. complete C. completely
B. breaking D. boosting B. completing D. completion
20. After the meeting next week, I'll write a formal report _________ will explain how we can 31. Venture capitalists and private investors do not usually approve _________ a casual attitude to
implement Plan B. planning.
A. whose C. which A. of C. on
B. , which D. whether B. for D. in
21. Tight control of the business ensures the company's commitment to ;_________ Mr. Timpson calls 32. Whenever we argue, my colleague communicates _________ us clearly about why her way is the
'upside-down management'. best - and she is right, in the end.
A. which C. how A. to C. with
B. that D. what B. for D. on
22. _________ there may be many ways to solve a problem, only some of them are practical, given the 33. After evaluating the amount of work we actually accomplished, we realized that only a quarter of
social, cultural and organizational environment. our time was spent _________
A. Since C. After A. productivity C. productiveness
B. Because D. Although B. productively D. productive
23. Wincote International’s clothes are aimed _________ mountaineers, hikers, snowboarders and 34. Their monetary unit _________ stronger if they did something about their deficit.
anyone participating in extreme sports or outdoor activities. A. would have been C. would be
A. in C. to B. can be D. was
B. at D. for 35. I thought by now we would have learned the lesson that if we ignore overhead, we _________ our
24. If the government _________ the legal workweek to thirty-seven hours, nugerous small companies expenses.
will go bankrupt. A. underestimate C. will underestimate
A. will cut C. cut B. would underestimate D. underestimated
B. had cut D. cuts 36. There are some brilliant business plans _________, but they fail because customers want to do
25. Tesco said that it would invest £250m a year to fund its US expansion, a budget that should enable business differently.
it _________ as many as 200 stores a year. A. write C. wrote
A. open C. opening B. writing D. written
B. to open D. opened 37. Mocha Monkeys Coffee _________ very quickly because of its cheap prices and unique drinks.
26. The company wants its employees and their colleagues to take ownership with _________to solve A. expands C. would expand
the recent crisis. B. is expanding D. expanded
A. management C. managing 38. Sue asked Rob _________.
B. managed D. manage A. have you missed another deadline?
27. Some slightly modified channels play a vital role in the _________ element of marketing. B. has he missed another deadline?
A. product C. price C. if had he missed another deadline?
B. promotion D. placement D. whether he had missed another deadline.
28. When your employees are satisfied, they work more effectively, so respond ________ their needs 39. When the visitors _________ their tour of the facility, they will have an opportunity to purchase
without delay. items at the gift shop.
A. to C. for A. complete C. completed
B. of The governmeNT. from B. will complete D. completing
29. Some traditional businesses have found that they can make a lot of money from online retailing 40. The community center’s director thanked Mr. Jacobs for _________ the weekly lecture series on
with a small investment_________ an easy-to-use website. historical events
A. on C. in A. organizing C. insisting
B. to D. at B. circulating D. applying

Section 2: Language use (60 marks)

I. Read the following passage and answer the questions that follow.
Consumers went back to using their credit cards in March to keep spending while student and new-car loans shot up as the value of outstanding consumer credit jumped at the fastest rate since late 2001, data
from the Federal Reserve showed on Monday. Total consumer credit grew by $21.36 billion - more than twice the $9.8 billion rise that Wall Street economists surveyed by Reuters had forecast. That followed
a revised $9.27 billion increase in outstanding credit in February.
Analysts expressed some reservations whether the date reliably signaled a real pickup in demand, something that would normally fuel stronger growth, or just a need to rely more on credit in an economy
generating anemic job growth.
"The optimistic read is that consumers' improved outlook on the economy and employment prospects led them to feel comfortable spending on credit, while a more downbeat interpretation is that credit is
needed for consumers to keep up," Nomura Global Economics said in a note afterward. The March rise in consumer credit was the strongest for any month since November 2001 when it soared by $28 billion.
New-car sales and production were a key influence on the 2.2 percent annual rate of economic growth posted during the first three months this year. The government estimated that about half of that growth
came from increased new car production.

EOU TEST7 MODE 3

1. According to the article, the growth in consumer credit in March was __________ economists had predicted.
A. about the same as C. twice as much as
B. slightly lower than D. on balance as

2. By using the word "anemic", the article wants to say that the current job growth numbers are __________.
A. average C. impressive
B. poor D. professional
3. According to the article, does the increase in consumer credit mean that the economy is improving?
A. Yes C. No, just the opposite
B. Always true D. Not necessarily

Answer the question.

4. According to the article, what played an important part in the economic growth at the beginning of this year?

New car sales and production

What do the underlined parts refer to?
5. “Something that would normally__________” (Paragraph 2) something/a real pickup in demand

6. “__________led them to feel comfortable” (Paragraph 3) consumers

Which words in the passage mean the following:

7. a person's way of understanding and thinking about something: __________ outlook

8. quiet and without much excitement: __________ downbeat

Fill in each blank with a suitable word or phrase from the passage.
9. They__________ a large drop in unemployment over the next two years. forecast

10. The shop was offering six months' interest-free __________ on electrical goods. credit

II. WRITING: Look at the table and write a report (85-100 words) about women employed

III. LISTENING
PART ONE: Listen to the conversations twice and choose the appropriate answer to each question

Conversation1: Questions 1 – 2

1. How long has the flight been delayed?

EOU TEST7 MODE 3

A. 1 hour. C. 2 hours.

B. 3 hours. D. 4 hours.

2. What is the reason for the delay?

A. The weather condition is bad. C. There’s a security complication.

B. An engine problem has occurred. D. The airline staff made a booking mistake.

Conversation2: Questions 3 – 5

3. What has Sylvie done this morning?

A. Placed an order. C. Ordered lunch.

B. Met with a client. D. Paid her phone bill.

4. Where is Sylvie?

A. At the factory. C. At lunch.

B. In a meeting . D. In her office.

5. When is Sylvie expected to return?

A. In an hour. C. In two hours.

B. In three hours. D. In four hours.

PART TWO: Listen to a talk twice and complete the notes.

The Centre for Effective Dispute Resolution

- Be founded (6)__________ _________ ago. 20 years
- Be based in London.
- Main outputs
- To teach business and make business more aware of more (7) __________effective ways _________ of dealing with conflict.

- Two (8)________primary areas _________ of business:

- Skills: (9)________training up ________ to 40,000 mediators around the world.
- Services: having mediators who mediate round the UK and round the world in (10) ________ business conflicts_________

END

EOU TEST7 MODE 3

 ANSWER KEY OF END OF UNIT TEST 07
Section 1: Language knowledge (40 marks)

1 B. face 11 B. Market position 21 D. what 31 A. of

2 B. factor 12 C. Disposal income 22 D. Although 32 C. with

3 D. just 13 A. endorsement 23 B. at 33 B. productivity

4 B. determining 14 A. where 24 D. cuts 34 C. would be

5 B. claims 15 D. reschedule 25 B. to open 35 C. will underestimate

6 C. on 16 C. Staffing 26 A. management 36 D. written

7 C. in 17 A. Upmarket 27 D. placement 37 C. is expanding

8 C. potential 18 D. has long been recognized 28 A. to 38 D. whether he had.

9 D. serious 19 D. boosting 29 C. in 39 A. complete

10 D. pleased 20 C. which 30 A. complete 40 A. organizing

SECTION 2 – language use (60 marks)
I. READING 4.1 (20ms)

1 C. twice as much as 2 B. poor 3 D. Not necessarily 4 New car sales and production

5. something/a real pickup in demand

6 consumers 7 outlook 8 downbeat 9 forecast 10 credit

II. WRITING 4.1 (20 marks)

One-fifth of all women employed were in manufacturing in 2000, compared with only one-tenth a decade later.
On the other hand, 40 per cent of women employed were in health, education and public administration services in 2000, while this sector accounted for 45 per cent of women employed ten
years later.
As regards the percentage of women employed in financial and business services, it doubled from 2000 to 2010, when it accounted for one-fifth of women employed.
II LISTENING 4.1 (20ms)

Part one

1 C. 2 hours 2 C. There’s… 3 A. Placed an order 4 A. At the factory 5 C. In two hours

Part two:

6 20 years 7 effective ways 8 primary areas 9 training up 10 business conflicts

END-OF-UNIT TEST 8
Duration: 75 minutes
Section 1: Language knowledge (40 marks)
I. Fill in each blank in the passage below with ONE suitable word.
I. Fill in each blank in the passage below with ONE suitable word.
An old (1) ____ says that money is the (2) ____ of all evil. It is also the cause of increasing health problems in Britain. The recent ill health of the world acceconomy is making people sick. This is according to a
survey carried out (3) ____ by the UK’s Blood Pressure Association and the insurance company Friends Provident. They found that two-thirds of British people feel less ( 4) ____ than they did three years ago.
Researchers say the credit crunch and concerns about the economy are driving up stress levels and making people cut (5) ____ on healthy food and fitness clubs. Their research coincides with the launch of a
campaign called Know Your Numbers Week, during which Britons can get free blood (6) ____ checks. The aim is to warn people early that their health may be worsening.

Money worries could have serious consequences (7) ____ people in Britain. Mark Jones, a Friends Provident spokesman, said: “The credit crunch appears to be having serious [effects]. Lifestyle changes, poor
diet and (8) ____ of exercise in particular, can have a negative effect (9) ____ people's blood pressure and consequently their long-term health.” Many people are worrying more about spiraling food and fuel
prices, home loan repayments, and rising (10) ____. Nearly one in five of those surveyed said they were sleeping less, 56% are buying cheaper food and cutting back on fruit and vegetables, while 6% have started
smoking. Professor Graham Macgregor of the Blood Pressure Association warned: “The lack of concern over long-term health is putting the nation at risk of a blood-pressure ticking time bomb.”

1. (a) says (b) say (c) sayings (d) saying

2. (a) trunk (b) root (c) branch (d) twig
3. (a) jointly (b) join (c) joined d) joints
4. (a) better (b) good (c) well (d) best
5. (a) side (b) front (c) back (d) bottom
6. (a) pleasure (b) pressure (c) pressing (d) plaster
7. (a) for (b) in (c) by (d) of
8. (a) lacks (b) black (c) slack (d) lack

End-of-unit test 8/ Module3 5

9. (a) to (b) on (c) at (d) for
10. (a) doubt (b) debut (c) debit (d) debt

I. (10 m)
1. d- saying 2. b- root 3. a- jointly 4. c - well 5. c - back

6. b- pressure 7. a - for 8. d - lack 9. b - on 10. c - debt

II. Choose the best answer

1.Coca-cola is a ................. market product; it sells to large numbers of people.
mass new
productive mature
2. A market for a special kind of product that may not have many buyers is .................
luxury market closed market
captive market niche market
3.The length of time during which a company expects to sell a particular product before it has to replace it with a more up-to-date product is known as product ......................
life cycle timetable
range forecast
4.The main elements of the marketing ..................... are product, price, promotion and place.
position mix
information campaign
5.Some manufacturers were accused of ....................., in other words selling goods abroad at a lower price than they were sold domestically.
dumping flooding
revaluing devaluation
6.- ..................... are the sales figures like? – Well, I think we’ve had excellent results.Some slightly modified channels play a vital role in the
How Which
What Why
7...................... can we make sure that our new range is targeted on the right market segment?
What If
How Which
8.Hasn’t our market share increased?
No. it increased by 3.5%. Yes, by 3.55. isn’t it fantastic.
Yes. It hasn’t increased at all. Yes. The sales figures are not good.
9.How are things going?
No, not yet. I’m afraid. Very well, thank you. And you?
Certainly. I’ll do that. Very well, thank you. It’s been very busy.
- 10…………………………? –Chinese products can rebrand themselves as not just cheap ............... desirable.
What about our new range of furniture
What do you plan for our new range of furniture
How are you doing with our new range of furniture
Which about our new range of furniture
11.Every target group is becoming more resistant to the traditional advertising methods, ..................... brands have to look at different ways to move people.
because so
although where
12.I’ve not met my sales targets. ..................... I’m worried I won’t get a bonus.
That’s why For instance,
Because In addition,
13.The product did not sell well ..................... it was not promoted in the right way.
unless where
if because
14.....................In. reality, advertisements for most luxury brands are depressingly similar.
At By
In On
15.Clever advertising is no substitute on.................... good quality at a reasonable price.
on to
in of
26. Mocha Monkeys Coffee _________ very quickly because of its cheap prices and unique drinks.
a. is expanding c. expanded

End-of-unit test 8/ Module3 6

b. expands d. would expand
27. If the government _________ the legal workweek to thirty-seven hours, numerous small companies will go bankrupt.
a. had cut c. cuts
b. will cut d. cut
28. The government has offered tax incentives to new companies in hopes of _________ the economy.
a. consuming c. breaking
b. boosting d. controlling
29. _________ there may be many ways to solve a problem, only some of them are practical, given the social, cultural and organizational environment.
a. Because c. Although
b. Since d. After
30. _________ goods and products are of very high quality and intended to be bought by people who are quite rich
a. Consumer c. Upmarket
b. Downmarket d. Producer
31. Adidas has recently decided to shift their focus on target smaller cities and less wealthy consumers, _________ it believes growth potential is higher for foreign brands.
a. whether b. that
c. where d. which
32. The company wants its employees and their colleagues to take ownership with _________to solve
the recent crisis.
a. managed c. manage
b. management d. managing
33. Sue asked Rob _________ .
a. whether he had missed another deadline. c. has he missed another deadline?
b. have you missed another deadline? d. if had he missed another deadline?
34. The fact of a famous person appearing in an advertisement saying that they use and like a product is _________ .
a. demonstration b. endorsement c. participation d. placement
35. The community center’s director thanked Mr. Jacobs for _________ the weekly lecture series on historical events
a. circulating b. organizing c. applying d. insisting
36. There’s an ______________ bonus if I exceed my sales target by more than 10%.
a. add b. addition c. additional d. added
37. It’s ______________to sell such goods without a proper permit.
a. legal b. illegal c. illegally d. legalize
38. We’ll need a detailed cost ______________ before giving final approval.
a. analyze b. analysis c. analyst d. analyzation
39. Their latest figures demonstrate ____________that their shares are ready for a big rise! Buy now!
a. convince b. convinced c. convincing d. convincingly
40. I have no intention of paying such ______________ prices.
a. inflate b. inflation c. inflated d. inflating

II.(15m)
11. A 12. D 13. A 14. C 15. A
16. B 17. B 18. C 19. D 20. A
21. C 22. A 23. D 24. B 25. C
26. A 27. C 28. B 29. C 30. C
31.B 32. B 33. A 34. B 35. B
36. C 37. B 38. B 39. D 40. C
Section 2: Language use (60 marks)
I. Read the following passage and answer the questions that follow.
SELLING DREAMS
By John Munch
Ferrari, Italy's maker of sports and racing cars, is among the three most recognisable brands in the world. The company got its high profile among the world's corporate giants without the help, for most of its
existence, of an advertising department. Only as recently as 1993 did Ferrari create a marketing department. 'Just parking our exciting automobiles is enough to draw the crowds,' writes Gian Luigi Longinotti-
Buitoni, the author of a book called Selling Dreams.
Customers are now spending more money on products they desire rather than on products they simply need. All companies must therefore produce goods of very high quality. More importantly, they must
establish a brand for years to come by giving it emotional qualities that match customers' strongest desires. Like Ferrari, all companies must create and sell 'dreams'.

End-of-unit test 8/ Module3 7

Longinotti-Buitoni gives some interesting statistics about markets for luxury goods worldwide: Switzerland, with 220 Ferraris sold in 1997, is the largest market per capita for the car maker's products; the
company, on the other hand, sells only 2.7 percent of its cars to women; Rolex and the highest number of luxury watches are sold in Italy, while Japan has been consistently the leading market in the world for
leather goods from Gucci, Ferragamo, Hermes and Louis Vuitton. China, amazingly, appears to be drinking a lot of Hennessy cognac.
From the Financial Times
Choose the best answer
1. What was unusual about Ferrari's marketing until 1993?
a. It enabled the company to get its high profile.
b. They didn’t have a marketing department.
c. It launched the three most recognisable brands of cars.
d. They were among the world’s corporate giants thanks to its help.
2. Why must all companies produce goods of very high quality, according to the author?
a. because people aren’t pleased with low quality goods at all.
b. because people’s buying power is increasing.
c. because people are becoming richer.
d. because people are buying goods on the basis of desire rather than need.
3. What does the author recommend that companies should do?
a. They should give their brand emotional qualities that match customers' strongest desires, thus creating and selling dreams.
b. They should have a marketing department that helps to find out customers’ need.
c. They should do some statistics about the market before launching their products.
d. They should break into new markets, such as Switzerland, China, Italy, Japan, etc.
What does each of the following underlined words / phrases refer to?
4. …. for most of its existence, of an advertising department (paragraph 1)
5. … they must establish a brand for years to come by giving it emotional qualities … (paragraph 2)
Which words in the passage mean the following?
6. a product or group of products or a service, with a particular name, that usually forms part of an easily recognizable design on packaging or advertising campaign …………….
7. relating to a company or group …………….
8. expensive items that are bought from choice and not necessity …………….
Fill in each blank with ONE suitable word from the passage. Put it in its correct form or tense.
9. Consumer ..................... is a description of a typical customer who may be interested in a product.
10. How easily are you persuaded by .....................?

Section 2 (60m)
I. Reading comprehension (20 m)
1. B 2. D 3. A 4. (of) Ferrari 5. all companies
6. brand 7. corporate 8. luxury goods 9. profile 10. profile
II.Writing
You work for the Marketing Department of Vinamilk. You receive the following enquiry. Write a reply based on the notes below.

Dear Sir/ Madam,

I am interested in your range of fresh milk for adults, which I saw advertised in Phu Nu.
Could you please send me a copy of your catalogue? Further details of your new brand of yoghurt would also be welcome.
Many thanks,
Le Van

Notes
Thanks for enquiry/ enclose catalogue/ also enclose leaflet about Vinamilk Aloe Vera Yogurt Milk + say a few word about this product (tasty, nutritious for complexion ,its rich source of Vitamin A and B
that helps bring fine complexion, Selenium in Aloe Vera contributes to preventing the aging of skin) / end suitably

III. Listen to the talks, and then answer the questions about them by marking the correct choice — (A), (B), (C), or (D). The recording will be played twice.
PART 1
1. Where is this announcement being made?
a. On an aircraft. c.c. At an airport.
b. In Glasgow. d.d. On a shuttle bus.
2. Why is Mr. Kim being paged?
a. There's a message for him. b. His flight has been delayed.

End-of-unit test 8/ Module3 8

c. c. Someone has found his ticket. d. d. There is an emergency.
3. Where are the white telephones located?
a. On board the aircraft. c. c. All over the airport.
b. At the ticket counter. d. d. At an information booth.
4. Who is the audience for this talk?
a. People at a cafeteria. c. c. Guests at a party.
b. Shoppers at a grocery store. d. d. People who want to go fishing.
5. What is being offered at a special price?
a. Meat. c. c. Charcoal.
b. Bread. d. d. Fish.
PART 2: You will hear a telephone conversation between a man and a woman talking about advertising their new product. Fill in the missing information. The recording will be played twice.
1. The man suggests advertising: ………online…………
2. The cost of online advertising: ……very minimal ……

3. The results of online advertising: far ……exceed……… other forms of adverts

4. online advertising actually costs about: ………1/10………… of television ads

5. The man will speak to: ………a friend………… of his

End-of-unit test 8/ Module3 9

END-OF-UNIT TEST 9
Duration: 75 minutes
Section 1: Language knowledge (40 marks)
I. Fill in each blank in the passage below with ONE suitable word.
You have got an exciting new product idea and you want to develop and sell it. The first thing you have to do is (1) __________ a plan. You need to see if there is a demand (2) __________ your product, so you
should (3) ___________ some research to find out how many people might buy it and who these people (4) ____________you also need to collect information (5) ______________ similar products already on the
market and what price they sell (6) ____________ Next, you have to estimate the costs of developing, manufacturing and selling your product. And of course, you mustn’t forget to add in the costs of ( 7)
___________ your business – office rent, salaries and so on. With this information, you can calculate how much profit you could ( 8) ___________ Then if you need help (9) ___________financing, you can take
your plan to a bank. Or you could try to find an equity (10) __________- someone who wants to invest in your idea.

1 A prepare B involve C invest D prefer

2 A in B for C off D with

3 A fit B fix C found D do

4 A is B are C was D were

5 A about B in C since D from

6 A on B off C at D with

7 A setting B found C running D putting

8 A make B do C perform D reduce

9 A about B with C above D form

10 A coordinator B designer C operator D partner

II. Choose the best answer

11. Which of the following nouns does NOT go with the verb ‘do’?
a. profit c. research

b. business d. arrangement

12. We have to ______________ the meeting for Friday because the CEO is busy all day Thursday.
a. schedule c. cancel

b. reschedule d. plan

13. Which of the following verbs does NOT go with the noun ‘budget’?
a. prepare c. keep within

b. implement d. balance

14. Changing the way a company is organized or financed is ______________.

a. re-assessing c. re-building

b. re-defining d. restructuring

15. Experts ______________ the value of the deal at 20 million euros.

a. plan c. estimate

b. do d. decrease

16. I have booked your flight and hotels for your trip to Ethiopia. You ______________on the 18th at 6:30 a.m.
a. leave c. are leaving

b. will leave d. leaving

17. - Can I have an appointment with Tom Kent on Wednesday afternoon?

- I’m afraid Mr. Kent is on a business trip to Paris. And he ______________ back until Saturday.
a. will come c. won’t come

b. is coming d. is not coming

18. On Tuesday evening, I ______________dinner with the local staff.

a. have c. had
b. will have d. have had

19. I______________ Angela for a business lunch. Do you want to join us?
a. will meet c. am meeting

b. meet d. meeting

20. I’ve just had a call from Richard – He ______________ late for the meeting.
a. will be c. is being

b. is d. is going to be

21. In the next meeting, I think we should focus ______________ the planning schedule.
End-of-unit test 9/Module3 10
a. into c. to
b. at d. on
22. The attendance ______________ Saturday’s meeting was very poor so the CEO decided to put it off
a. for c. on
b. with d. at
23. Agriculture in the in the Nizhny Novgorod region still employs half of the workforce, ______________it accounts for only 1 percent of production.
a. because c. which
b. although d. where
24. People are critical of small and medium-sized businesses ______________ they do not usually have good business plans.
a. because c. which
b. although d. what
25. ______________ our strategy is correct, we are hoping to create work for more than 500,000.
a. That’s why c. Even though
b. For that reason d. If
26. I’m sorry, but this arrangement is totally ______________ to us.
a. accept b. accepting c. accepted d. to accept
27. Cancel all my ______________ for the rest of the day, please.
a. engage b. engagements c. engaged d. engaging
28. If the company is ______________ sound we might consider taking it over.
a. finance b. financial c. financing d. financially
29. The scheme should be fully ______________by this time next year.
a. operate b. operated c. operating d. operation
30. We must ______________ on electricity, so switch off those lights.
a. economize b. economization c. economizing d. economized
31. Register early if you would like to attend next Tuesday’s ------- on project management.
a. seminar b. reason c. policy d. scene
32. Paul Brown resigned last Monday from his position as ------- executive of the
company.
a. fine b. chief c. front d. large
33. The financial audit of Soft Peach Software ------- completed on Wednesday by a
certified accounting firm.
a. to be b. having been c. was d. were
34. The organizers of the trip reminded participants to ------- at the steps of the city hall
at 2:00 P.M.
a. see b. combine c. meet d. go
35. ------- is no better season than winter to begin training at Silver’s Fitness Center.
a. When b. It c. There d. As it
36. The recent worldwide increase in oil prices has led to a ------- demand for electric
vehicles.
a. greater b. greatest c. greatly d. greatness
37. Maria Vásquez has a wide range of experience, ------- worked in technical, production,
and marketing positions.
a. having b. has c. having had d. had
38. Tickets will not be redeemable for cash or credit at any time, ------- will they be
replaced if lost or stolen.
a. but b. though c. only d. nor
39. The assistant manager was just ------------------- to manager.
a. elected b. promoted  c. selected d. chosen
40. The man --------------------- wanted to visit Spain, but never had an opportunity.
a. always  b.  usually c. seldom d. never
Section 2: Language use (60 marks)
I. Read the following passage and answer the questions that follow
BRAZIL TRIES TO KICK-START TOURISM By Geoff Dyer

End-of-unit test 9/Module3 11

Brazil has everything to offer the visitor: 7,300 km of coastline, much of it empty, endless beaches; the planet's biggest rainforest; an area of wetlands full of alligators and jaguars; colonial cities and spectacular
waterfalls.
The Bahia coast in northeast Brazil is a particularly attractive area for tourism. Several luxury resorts have been built there. Recently a $170 million five-hotel complex at Sauipe opened. With its 18-hole golf
course and designer shops, Sauipe is hoping to attract rich, foreign visitors.
The tourist industry had problems in the past because of high inflation which led to short-term planning. Hotels, however, are long-term investments, often with payback periods of over 15 years.
If resorts such as Sauipe are going to attract significant numbers of tourists, they have to solve several problems. For a start, Brazil needs cheaper and more frequent international air travel. Brazilian airlines have
actually decreased the number of scheduled international flights in the past two years because of a currency devaluation.
Foreign visitors also demand a level of service that needs lengthy training - a considerable task for most of the resorts in the northeast which do not have a well-educated population to provide suitable staff.
The other big challenge for Sauipe's managers is to avoid the social problems that other new resorts have caused, when large numbers of people have come from the interior in search of jobs, quickly creating
slums.
The resort is hoping to deal with these pressures by setting up courses in the surrounding villages for making handicrafts which will be sold at Sauipe and by organizing credit for local co-operatives to produce
foodstuffs for the hotels.
Some people believe that the developers have not planned the new resorts properly. 'Sauipe is a resort without adequate infrastructure, training or planning about how the industry will develop,' says Mario Beni, a
professor of tourism at the University of Sao Paulo.
Often created in the middle of nowhere, he says, many of these resorts have poor transport links and no local tourism or sports facilities to take advantage of. 'It is time to stop and think about these grand projects,'
he adds.
Not true, replies the Bahia state government, which claims to have spent $2.1 billion over the past decade on basic tourism infrastructure, from roads to airports to sanitation.
From the Financial Times
Choose the best answer
1. What does Sauipe offer to attract visitors?
a. luxury resorts, the Bahia coast and a five-hotel complex
b. empty endless beaches, the biggest rain forest and spectacular waterfalls
c. a five-hotel complex, a golf course and designer shops
d. an area of wetlands full of alligators and jaguars and colonial cities
2. Which of the following problems does Brazil NOT face in attracting more tourists?
a. not enough flights
b. levels of service that require lengthy staff training
c. the creation of slums when people come looking for work
d. expensive and overbooked international air travel
3. What has the Bahia government done to kick-start tourism?
a. set up courses in making handicrafts
b. invested in infrastructure in the last 10 years
c. organized credit for local co-operatives to produce food for hotels
d. provided a well-educated population to improve the levels of service
What does each of the following underlined words / phrases refer to?
4. resorts they have to solve several problems. (paragraph 4)

5. handicrafts courses in the surrounding villages for making handicrafts which will be sold at Sauipe … … (paragraph 8)

Which words in the passage mean the following?

6. Buildings and equipment that are used for a particular purpose facilities.
7. A group of buildings that are built close together complex.
8. A reduction in the value of a country's currency devaluation.
Fill in each blank with ONE suitable word from the passage. Put it in its correct form or tense.
9. Things such as transport, communications or banks are part of a country’s infrastructure
10. The government is trying to bring teachers’ salaries in line with inflation by increasing them by 20%.
II. Writing
Vietnam Television (VTV), the leading news and mass communication organization in Vietnam, provides scientific and educational programs and entertainment to the general public across the country and
overseas Vietnamese. It has 9 channels, among which VTV 2 focuses on science, technology and education.
You are the director of the VTV 2 educational program. Write a letter to Mr. Tran Hoang Ngan, Vice Rector of UEH, asking him for an interview about the 2012 Dynamic competition.
Your letter should cover the following points:
● introduce yourself
● invite Mr. Tran Hoang Ngan
● give brief details of the program and its aim

End-of-unit test 9/Module3 12

 Dear…………,
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
Yours ……….,
………………
………………

IV. Listen to the talks, and then answer each question about them by marking the correct choice — (A), (B), (C), or (D). The recording will be played twice.
1. Which of the following is NOT available at the time this talk is being given?
a. Water sports. b. Golf. c. Skiing. d. Fishing
2. Which of the following people would be most interested in the festival held in June?
a. People who enjoy jazz. c. Classical music fans.
b. Artists and craftspeople. d. Beginning skiers.
3. How do summer hotel rates compare to winter rates?
a. They are twice as high. c. They are the same.
b. They are slightly higher. d. They are half as high.
4. Which of these products is especially for international use?
a. The radio. b. The clock. c. The iron. d. The briefcase.
5. What claim is NOT made for these products?
a. They are attractive. c. They are lightweight.
b. They are very durable. d. They are inexpensive.
V. You will hear a telephone message from Rachel to Michael talking about the plans for Friday. Fill in the missing information. The recording will be played twice.

1. reason for calling: …………………

2. on Friday there will be: a large scale …………………
3. installation of: …………………
4. after removal of old equipment: …………………
5. removing all the personal items: after ………………… on Thursday
THE END

End-of-unit test 9/Module3 13

KEY TO END-OF-UNIT TEST 9
Section 1 (40 m)
I. (10 m)
1. A (prepare) 2. B (for) 3.D (do) 4.B (are) 5. A (about)
6.C (at) 7. C (running) 8. A (make) 9. B (with) 10. D (partner)
II.(15m)
11. A 12.B 13.B 14.D 15.C
16. C 17.D 18. B 19.C 20.D
21. D 22. A 23.B 24.A 25.C
26. C 27.B 28.D 29.B 30.A
31. A 32.B 33.C 34.C 35.C
36. A 37.A 38.D 39.B 40.A
Section 2 (60m)
I. (20 m)
1. C
2. D
3. B
4. resorts
5. handicrafts
6. facilities
7. complex
8. devaluation
9. infrastructure
10. inflation
II. (10 m)
1. C
2. I
3. H
4. A
5. F
6. J
7. D
8. E
9. G
10. B
III. (20 m)
Suggested Sample
Dear Mr Tran Hoang Ngan,
I am writing to you as the director of the VTV2 educational programme. On behalf of VTV2, we would like you to come to our programme for an interview about the 2012 Dynamic
competition.
VTV is the leading news and mass communication organisation in our country, with programmes broadcast to the general public across the country and overseas Vietnamese and VTV 2 is its
channel, focusing on science, technology and education.
We would be very pleased if would come for an interview. As the Vice Rector as well as the organiser of the competition, we believe you could share and help students get more experience and
success in the competition.
We hope this invitation is of interest and look forward to hearing from you.
Yours sincerely,
Mr. …………………
Director of VTV2 educational programme
IV. (10 m)
1. C 2. A 3. D 4. A 5. D

End-of-unit test 10/Modu

le3 14
V. (10 m)
1. about the plans for Friday 2. reorganization 3. new cabling
4. a clean-up 5. 4.00 pm
TAPESCRIPT FOR END-OF-UNIT TESTS – MODULE 4
Part 1
[Questions 1 to 3 are based on the following advertisement:]
[When you think of Viking Mountain, you probably think of world-class skiing, and with good reason. But Viking Mountain is much, much more. It's also a world-class summer resort, offering
a challenging eighteen-hole golf course and a lake for swimming, fishing, and boating. In late June, there is the famous Viking Mountain jazz music festival, in July an arts and crafts fair, and in
August a classical music festival. And summer hotel rates are more than reasonable. Rooms at the Norseman Lodge and the other hotels are half the ski-season rate. So come on up now for
summer fun on Viking Mountain.]
[Questions 4 and 5 refer to this commercial message:]
[Bruhn Design announces a new line of products for the discriminating traveler — all beautifully designed, long-lasting, and ultra lightweight. These include handsome briefcases, travel alarm
clocks, electric travel irons, and powerful, portable short-wave radios for the world traveler. Bruhn Design products are available at fine stores everywhere.]
Part 2
Michael, this is Rachel. I'm calling about the plans for Friday. As you know, on Friday there will be a large-scale reorganization, with a lot of old equipment being moved out, followed by a
clean-up, and then the installation of new cabling. Then the new equipment will be installed. So, really, only Friday will be disrupted. The rest of the work will take place over the weekend.
Your department will be busy on Thursday. You can begin to remove all personal items after 4:00 p.m., and when you finish, you can go home. And here's the good news: you won't have to
come to work on Friday. Call me if you have any questions.

END-OF-UNIT TEST 10
Duration: 75 minutes
Section 1: Language knowledge (40 marks)
I. Fill in each blank in the passage below with ONE suitable word.
We decided to reduce the targets for the productivity bonus to make (1) _it______________ easier to earn a bonus. We though it would make people work (2) _______________and we
expected that better productivity would follow. In fact, the decision was (3) _______________ disaster. It made things (4) _______________, because workers still failed to meet production
targets and their morale fell even lower. In the end we had to ask Patrick Massey, the old production manager, to come back (5) _______________ the company. He was a strong leader and very
popular. He didn’t want his old job, (6) …………….. we offered him a position on the board of (7) _______________ .The workers were happy to see him back and morale improved
immediately. Patrick also helped to recruit a new production manager (8) _______________could do the job effectively. At last productivity has started to improve again and we have learned
that good (9) _______________ and good people management are absolutely essential to high (10) _________________ .
1 A it B her C us D them

2 A worse B harder C less D good

3 A a B the C an D Ø

4 A less B more C worse D better

5 A into B with C from D to

6 A therefore B so C consequently D thus

7 A managers B bosses C directors D supervisors

8 A who B which C whom D Ø

9 A sponsorship B scholarship C partnership D leadership

10 A production B productive C productivity D productiveness

II. Choose the best answer

11. He asked me _______________ .
a. how have you changed in the last five years? c. how I had changed in the last five years.
b. how I have changed in d. how had I changed in the last five years.
12. f _______________ .
a. what would your colleagues say about you? c. what your colleagues would say about you?
b. what would your colleagues say about you. d. what your colleagues would say about you.
13. My boss asked me _______________
a. if you have prepared the figures for me. c. if I had prepared the figures for him
b. If I have prepared the figures for him d. if you have prepared the figures for him
14. Claudia wanted to know _______________
a. how long would it take to integrate the two companies.
End-of-unit test 10/Modu

le3 15
b. how long it would take to integrate the two companies.
c. how long it will take to integrate the two companies.
d. how long will it take to integrate the two companies.
15. He asked her ____________________________________________________________ .
a. why is this year’s budget so small c. why was this year’s budget so small
b. why this year’s budget is so small d. why this year’s budget was so small
16. Do not do everything yourself. _______________ tasks to other people.
a. Submit b. Give c. Divide d. Delegate
17. You must keep staff ________ especially when things get difficult.
a. generated b. motivated c. frustrated d. electrified
18. Weigh up the_______________ of each alternative before deciding.
a. checks and balances c. pros and cons
b. assets d. profits
19. Try to ensure that each employee’s _______________ is not too great.
a. workload c. work-to-rule
b. working practice d. working party
20. Those who can’t manage their time efficiently always have high stress _______________ .
a. grades b. standards c. performances d. levels
21. When your employees are satisfied, they work more effectively, so respond _______________ their needs without delay.
a. to b. for c. of d. from
22. Through bad management they turned a crisis _______________ a disaster.
a. over b. into c. off d. for
23. The project manager is off sick, _______________there is little chance of achieving much this week.
a. as b. so c. since d. because
24. My boss is too direct – he shouldn’t tell people directly _______________he think of them.
a. why b. which c. what d. who
25. The work is interesting _______________there are good possibilities for promotion in the company.
a. but b. so c. therefore d. and
26. After _______________ many unforeseen obstacles they just managed to meet their deadline.
a. overcome b. overcoming c. overcame d. to overcome
27. Sound research-based judgment helps businesses to be _________ accurate to make key strategic
decisions.
a. sufficient b. sufficiently c. sufficiency d. suffice
28. It makes sense to break the tasks up into ______________steps.
a. manage b. manager c. managed d. managerial
29. They decided to move production to the Far East to improve their ______________ .
a. compete b. competition c. competitive d. competitiveness
30. I’m afraid access to this information is ____________ .
a. restrict b. restriction c. restricted d. restricting
31. The manager of the group was a brilliant man-------------------------------- only weakness was that he hated to accept defeat.
a. whose b. who c. whom d. who’s
32. The girl looked----------------------------------- of the small window in the school.
a. into b. back c. out d.in
33. The field of endocrinology --------------------------- to research that could reduce the probability of cardiac failure.
a. had led b. have been leading c. has led d leading
34. The men stopped near a river to observe the ------------------------ birds flying nearby.
a. color b. colored c. colorful d. coloring
35. Those people are ------------- dependable and trustworthy as the sunrise.
a. like b. as c. so d. too
36. The production manager did everything he --------------------- to avoid a deterioration in quality.
a. might b. would c. should d. could

End-of-unit test 10/Modu

le3 16
37. The man was ------------------------ ashamed of the mistake he made during the conference.
a. awful b. terribly c. terrible d. terrifically

38. ------------------------------ increased as their proposals were rejected by the multinational company over and over again.
a. Disappointment b. Disappointing c. Disappointed d. Disappointedly
39. As the people watched carefully, the man ------------------ the wall and fled his pursuers.
a. hopped b. walked c. jumped over d. jumped across
40.. ------------------------- new improvements make these electric products more appealing to home makers.
a. Few b. A little c. Many d. Much

Section 2: Language use (70 marks)

I. Read the following passage and answer the questions that follow
Starting every day with a song
By Virginia Matthews
For staff and managers at Asda, each working day gets off to a raucous start. 'Give me an A!' they cry, 'Give me an S! Give me a D! Give me an A! What does that spell? Asda!'
Customers of the supermarket chain may be alarmed to see and hear the company chant, but Asda insists chanting, singing or hand-clapping is one of the best motivational tools around.
Asda's spokeswoman says she believes the daily chant unites the workforce. Asda's chant was adapted for the UK from the version sung at Wal-Mart, its parent company. The song now
accompanies all sales conferences, company events and even management meetings.
'The directors are just as happy to chant as the cashiers are and they have told us that it helps them get through the business of the day more efficiently and quickly. Chanting isn't compulsory
though,' she adds, 'and if people don't want to join in, they won't be penalized. As for the customers, they love to see us enjoying our work with a good shout and sometimes they even want to
join in.'
From the Financial Times
Choose the best answer
1. Who is Asda’s chant for?
a. staff only c. both staff and managers
b. managers only d. customers, staff and managers
2. Why does Asda insist chanting?
a. to makes them work better
b. to make fun of themselves
c. because their customers love to see them chanting
d. because it’s the company’s policy
3. Which of the following is NOT true about Asda’s chant?
a. The chant is used in a number of different situations.
b. The chant is a type of song.
c. The chant is exactly the same as the one used at Wal-Mart.
d. The chant motivates employees.
What does each of the following underlined words / phrases refer to?
4. ‘ …. and sometimes they even want to join in.’ (the last paragraph) customers
5. Chanting isn't compulsory though,' she adds, … (the last paragraph) Asda's spokeswoman
Which words in the passage mean the following?
6. very loud raucous .
7. a company that owns another a parent company .
8. very worried alarmed .
Fill in each blank with ONE suitable word from the passage. Put it in its correct form or tense.
9. When Asda employees chant, any customers in the store may also participate.
10. Asda believes the chant motivates employees and makes them work better.
II. Writing
Le Nga, 29-year-old secretary, is working for an American boss. Her salary is excellent. The work is interesting and there are good possibilities for promotion in the company. However, recently
she is seriously considering resigning because of the following reasons:
- her boss is too direct. He tells people directly what he thinks of them.
- he often loses temper when he has to work under pressure. At that time, he shouts at her in front of other people.
- he never praises her for what she has done.
End-of-unit test 10/Modu

le3 17
As a journalist of the Tuoi Tre newspaper, write a letter (not more than 100 words) to Le Nga. Your letter should give advice to the secretary on what to do: should she stay or should
she leave the company.
IV. Listen to the talks, and then answer each question about them by marking the correct choice — (A), (B), (C), or (D). The recording will be played twice.
1. When is this talk being given?
a. During a party. c. After a celebration.
b. Before a sales presentation. d. At a meeting.
2. What had the speaker probably told the audience last month?
a. That the sales figures had increased. c. That they should try to increase sales.
b. That a celebration was being planned. d. That they must prepare an agenda.
3. Whose sales figures increased most in the previous month?
a. Jane's. b. Rob's. c. Nina's. d. Tom's.
4. What is the woman's purpose in giving the talk?
a. To request some information about satellites. c. To thank her colleagues for doing a good job.
b. To introduce her firm's products. d. To suggest a merger between the two firms.
5. What will the woman do next?
a. Give a multimedia presentation. c. Take a short break
b. Examine a new product. d. Answer some questions.
V. You will hear a telephone conversation between a man and a woman talking about the restaurant booking. Fill in the missing information. The recording will be played twice.
1. purpose of the call: …………………
2. The man will call the restaurant: to make …………………
3. The number of people: …………………
4. The woman suggests: ………………… with Shirley
5. The woman will join the man: in the …………………
THE END

KEY TO END-OF-UNIT TEST 10

Section 1 (40 m)
I. (10 m)
1. it 2. harder / better 3. a 4. worse 5. to
6. so 7. directors 8. who 9. leadership 10. productivity
II.(15m)
11. C 12. D 13.C 14.B 15.D
16. D 17. B 18.C 19.A 20.D
21. A 22. B 23.B 24.C 25.D
26.B 27.B 28.D 29.D 30.C
31.A 32.C 33.C 34.C 35.B
36.D 37.B 38.A 39.C 40.A
Section 2 (60m)
I. (20 m)
1. C
2. A
3. C
4. customers
5. Asda's spokeswoman
6. raucous
7. a parent company
8. alarmed
9. chant
10. motivates
II WRITING. (20 m)
Suggested answer:

End-of-unit test 10/Modu

le3 18
Dear Nga,
Your situation sounds very difficult. You should try to understand your American manager. Maybe his bosses in the US expect a lot from him. So try to work in the ways that he wants you to
work. If the possibilities are good, you should do everything to please your boss. You should not throw away a career in an international company just because it is difficult to please your boss.
Moreover, it is not easy to find a good job right now when we are in financial crisis period.
Yours sincerely,
Nguyen Xuan Huong
IV. (10 m)
1. D 2. C 3. B 4. B 5. D
V. (10 m)
1. to ask how many people are going to show up this evening 2. a reservation
3. about 10 4. checking with 5. cafeteria

TAPESCRIPT FOR END-OF-UNIT TEST 10 – MODULE 3

Part 1
[Questions- 110 3 are base on the following remarks.]
[Good morning, everyone. Before we get down to the first item on our agenda, I'd like to say a few words of congratulations. You must really have been paying attention to me at the meeting
last month! Virtually everyone's sales figures are up this month. I'd like to single out a few people for special mention: Jane's sales were up 10%, Tom's sales were up 12%, Nina's were up 15%,
and Rob's were up an amazing 24%, all just in one month. Great job, everyone! Let's all get together after work Friday to celebrate.]
[Questions 4 and 5 are based on the following introductory comments.]
[Ladies and gentlemen, I'd like to thank you for inviting me and my colleagues from Hyperdata, Inc. to discuss some innovative systems for storing, retrieving, and then transmitting information
via satellites, and to demonstrate some of our products that will allow you to put these systems to work for you here at North American
Dynamics. We've prepared a multimedia presentation to acquaint you with our new equipment, but I know some of you have a few questions, so let's begin with those.]
Part 2
M: Do you know how many people are going to show up this evening? I need to call the restaurant to make a reservation.
W: There will be about 10, including me and you. Why don't you check with Shirley just to make sure? She is the one who knows exactly who will be showing up.
M: All right, but she stepped out for a moment to mail something at the post office. I will drop by her office after I come back from lunch. Do you want to join me in the cafeteria?
W: Sure, I will be right with you. Just give me a second to make a call to a client first.

End-of-unit test 10/Modu

le3 19
SCHOOL OF FOREIGN LANGUAGES FOR ECONOMICS
DEPARTMENT OF FOREIGN LANGUAGES FOR GENERAL PURPOSES
EOU TEST7.MODE3 ADVANCED PROGRAM

EOU TEST7 MODE3