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Recruitment Process

1. Craft detailed job descriptions and market your listings well.

Online platforms like Indeed, LinkedIn, and even Facebook can help hoteliers reach a large audience of
job-seekers.

Craft detailed job descriptions that clearly outline the position: Job duties, responsibilities, full-time or
part-time information, and potential scheduling options.

2. Highlighting a preferred candidate skills or required training.

Include any background check or drug screening requirements in your posts to prevent wasting time
later in the hiring process. Additionally, be sure to include employee perks and benefits information in
all job descriptions to better appeal to serious candidates.

3. Recruit hospitable candidates by advertising for attitude. In addition to clearly outlining job details,
benefits, and expectations, use job descriptions as an opportunity to appeal to individuals with a
personality for hospitality.

4. Looking for candidates with a positive attitude. Hoteliers know to expect the unexpected, so look for
employees who can encounter unforeseen challenges and stay positive.

5. Resort Hotel success relies heavily on the ability of different departments to work together, and
strong communication skills are a valuable asset in potential team members.

6. Professionalism is a vital part of any customer service role. In the hospitality industry, guest service is
a top priority.

7. Hotel operations are a team effort, so punctuality and reliability matter. Employees who fail to show
up on time or put effort into their work may end up putting additional stress on fellow employees.
https://www.cvent.com/en/blog/hospitality/hiring-hotel-staff

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