Professional Documents
Culture Documents
Lecture 2
Lecture 2
MEANING OF PLANNING
what is to be done, when is it to be done, how it is to be done and who is going to do it.
various courses of action, by which the organization can achieve those objectives. It chalks
Planning is nothing but thinking before the action takes place. It helps us to take a peep
into the future and decide in advance the way to deal with the situations, which we are
going to encounter in future. It involves logical thinking and rational decision making.
Effective planning is the foundation of any successful business. Planning revolves around
organizing priorities and resources and it relates to productivity. Since productivity levels directly
affect the success of any organization it’s vital that businesses are creating plans that work.
1|Page
LECTURE NOTES TWO
i. Operational Plans
Operational planning can be ongoing or single-use. The latter is usually created for a specific event
that will only occur once, such as a unique marketing campaign. Ongoing plans can include rules
and regulations, procedures, and the day to day running of the company.
Strategic planning is the foundation of an organization. Essentially, strategic plans dictate the
important decisions made within a business. Strategic plans can have scopes that range from three
years to ten years. These plans include the organization’s mission, values, and vision. A good
strategic plan always considers things in the long-term and remembers the big picture.
Tactical planning is supportive of the strategic plan. It involves the tactics that will be used to
execute the strategic plan. Within a tactical plan, there are specific questions that need to be
answered about what it will take to accomplish the goals set in the strategic plan; the most
important question being how the company will accomplish the mission. This type of planning is
very focused and short-term. Tactical plans are sometimes flexible and often break the strategy
down into several parts and assign actionable tasks to each part.
Contingency planning is important for any business because there is always the possibility of
unforeseen changes. A contingency plan is created for when the unexpected occurs or a major
change needs to be made in order to continue towards the goal. Not every change can be anticipated
2|Page
LECTURE NOTES TWO
which is why it’s imperative to have a contingency plan in place. Every business leader should
IMPORTANCE OF PLANNING
ii. It minimizes risk and uncertainty, by looking ahead into the future.
iii. It facilitates the coordination of activities. Thus, reduces overlapping among activities and
iv. It states in advance, what should be done in future, so it provides direction for action.
vi. It sets out standards for controlling. It compares actual performance with the standard
3|Page
LECTURE NOTES TWO
CHARACTERISTICS OF PLANNING
i. Managerial function: Planning is a first and foremost managerial function provides the base
for other functions of the management, i.e. organizing, staffing, directing and controlling,
ii. Goal oriented: It focuses on defining the goals of the organization, identifying alternative
courses of action and deciding the appropriate action plan, which is to be undertaken for
iii. Pervasive: It is pervasive in the sense that it is present in all the segments and is required
at all the levels of the organization. Although the scope of planning varies at different levels
and departments.
4|Page
LECTURE NOTES TWO
iv. Continuous Process: Plans are made for a specific term, say for a month, quarter, year and
so on. Once that period is over, new plans are drawn, considering the organization’s present
and future requirements and conditions. Therefore, it is an ongoing process, as the plans
vi. Futuristic: In the process of planning we take a sneak peek of the future. It encompasses
looking into the future, to analyze and predict it so that the organization can face future
challenges effectively.
vii. Decision making: Decisions are made regarding the choice of alternative courses of action
that can be undertaken to reach the goal. The alternative chosen should be best among all,
with the least number of the negative and highest number of positive outcomes.
5|Page
LECTURE NOTES TWO
Planning process involves setting the goals of the company and then managing the resources to
achieve such goals. Planning is a systematic process involving eight well thought out steps;
An important part of the planning process is to be aware of the business opportunities in the firm’s
external environment as well as within the firm. Once such opportunities get recognized the
managers can recognize the actions that need to be taken to realize them. A realistic look must be
taken at the prospect of these new opportunities and SWOT analysis should be done.
This is the second and perhaps the most important step of the planning process. Here we establish
the objectives for the whole organization and also individual departments. Organizational
objectives provide a general direction, objectives of departments will be more planned and
detailed.
Objectives can be long term and short term as well. They indicate the end result the company
wishes to achieve. So objectives will percolate down from the managers and will also guide and
6|Page
LECTURE NOTES TWO
Planning is always done keeping the future in mind, however, the future is always uncertain. So in
the function of management certain assumptions will have to be made. These assumptions are the
premises. Such assumptions are made in the form of forecasts, existing plans, past policies, etc.
These planning premises are also of two types internal and external. External assumptions deal
with factors such as political environment, social environment, the advancement of technology,
competition, government policies, etc. Internal assumptions deal with policies, availability of
These assumptions being made should be uniform across the organization. All managers should
The fourth step of the planning process is to identify the alternatives available to the managers.
There is no one way to achieve the objectives of the firm, there is a multitude of choices. All of
these alternative courses should be identified. There must be options available to the manager.
The next step of the planning process is to evaluate and closely examine each of the alternative
plans. Every option will go through an examination where all there pros and cons will be weighed.
7|Page
LECTURE NOTES TWO
Finally, we reach the decision making stage of the planning process. Now the best and most
feasible plan will be chosen to be implemented. The ideal plan is the most profitable one with the
Once you have chosen the plan to be implemented, managers will have to come up with one or
more supporting plans. These secondary plans help with the implementation of the main plan. For
example plans to hire more people, train personnel, expand the office etc. are supporting plans for
the main plan of launching a new product. So all these secondary plans are in fact part of the main
plan.
And finally, we come to the last step of the planning process, implementation of the plan. This is
when all the other functions of management come into play and the plan is put into action to
achieve the objectives of the organization. The tools required for such implementation involve the
INDIVIDUAL ASSIGNMENT
With real/imaginary examples explain relationship between planning and decision making in
management. (5 Marks)
8|Page