Professional Documents
Culture Documents
MEDC Final Term Paper
MEDC Final Term Paper
Table of Contents
14 Evaluation pg. 16
17 References pg. 20
MEDC ADVERTISING PLAN 3
Executive Summary
The Michigan Economic Development Corporation’s (MEDC) goal is to help build, expand, and
strengthen communities and new market developments all over Michigan as a target for economic growth
and travel. When the MEDC was created in 1999, it opened opportunities in the market for a variety of
businesses across the State. MEDC’s success comes from many small businesses it collaborates with,
In addition to small business collaborations, the MEDC also operates several in-house units.
These offices often will take on various tasks while still attempting to achieve the main mission of the
MEDC – to foster economic growth and tourism in Michigan. For example, the “Michigan Strategic Fund”
which attempts to remedy decaying infrastructure and economic engines of various cities across
Michigan, and a transportation development agency tackling the crumbing transit infrastructure of the
state (MEDC, 2018a). The scope of operations for this state agency is grand and is dependent on the
various subunits it oversees. The current handling of the “Pure Michigan” brand is inefficient and has the
capacity to capture more of the millennial market. By emphasizing selling features of the state, especially
those in Southeast Michigan, the MEDC can continue their mission to support tourism in the area.
The following is a brief analysis of the MEDC’s current managing office for tourism and, the
current curators of the “Pure Michigan” brand, Travel Michigan. Travel Michigan was entrusted with not
only increasing Michigan tourism, but also with driving the Michigan brand as a whole with advertising
campaigns. Travel Michigan was quite effective a decade ago, and it was nearly unanimously considered
a success with Forbes even naming it as one of the top ten all-time best travel campaigns in 2009
(Borgstrom, 2009). However, times have changed and so too must the tactics and focus of the MEDC.
The campaign has become stuck in its ways, reliving the rut expressed by its early inspiration, the phrase
“Like Alaska, only closer” (VanHulle, 2017a). Which works well with Baby Boomers but is not adequate to
grab younger generations. The markets have evolved, and consumers are getting their information in
mixed forms of media. Travel Michigan can now be viewed as too focused on building the Michigan brand
around wilderness travel while only providing minimal effort to promoting millennial tourism trends,
The current situation for the MEDC is not ideal but has plenty of room for expansion. The
customer base for Michigan tourism is changing since the advent of the “Pure Michigan” program, and
now the millennial market is emerging into its own. The oldest millennials are in their mid-thirties and
starting to have greater amounts of disposable income – a large flow of money that could be captured if
the proper tactics are applied. (Kuykendall, McCole, & Nicholls, 2016). Expanding into new markets
presents its host of challenges and the creation of a new office to assemble a fresh campaign focused on
millennial consumers may be in the MEDC’s best interest. Over the last decade the unit has seen a
decline in its effectiveness and connection to Michigan residents. A new office under Travel Michigan with
a specific focus on millennial engagement may remedy some antiquated tactics. An advertising campaign
that showcases Southeast Michigan, leveraging the “Pure Michigan” brand – focusing on the archetypical
concepts of millennial travel. An experience far less curated, one that feels “authentic”, and one more
about the destination or feel rather than the singular events expected (Fromm, 2018).
“Five business expansions that will generate a total of $33.5 million in private investment and
create 444 jobs in Southeast Michigan have received support from the Michigan Strategic Fund, the
Michigan Economic Development Corporation announced today. These projects underscore Michigan's
business-friendly environment and the strength of the state's manufacturing and IT talent, said by Jeff
Mason, CEO, MEDC” (Achtenberg, 2018). This is a great opportunity and start for the people and also a
Company Background:
The Michigan Economic Development Corporation (MEDC) was created in 1999 by act of
Executive Order No. 1999-1, which split the Michigan Jobs Commission into the Michigan Department of
Career Development and the MEDC (Hohman & LaFaive, 2009). The MEDC is a merging of the public
and private sectors. Empowered by the state and driven by more than 100 business partners, the MEDC
attempts to market the state of Michigan as a prime target for economic growth and travel (Michigan
Economic Development Corporation [MEDC], 2018a). As such they have been entrusted with the “Pure
MEDC ADVERTISING PLAN 5
Michigan” brand, carried by an interior unit titled “Travel Michigan” and have a vested interest in uplifting
the entirety of the state. Doing such a wonderful job that they have not only created a measurable impact
on Michigan tourism, but the campaign has also won several awards (Borgstrom & Lorenz, 2009).
Marketplace/Competitive Analysis:
Strengths Weakness
● Four national sports teams ● Infrastructure
● Detroit’s resurgence allowing for a ● Crime rate
fascinating “new” experience
● Independent brewing industry
Opportunities Threats
Strengths
Though the Pure Michigan campaigns have historically focused on cities such as Traverse City,
and Mackinac Island, the rising of Detroit in a post-recession economy may be a great prospect for the
MEDC. Growth in Detroit has been included several upgrades to sports/entertainment venues, major
businesses like Google coming to the area and the addition of more retail and restaurants to keep up with
demand (The District Detroit, 2018). Several strengths, weaknesses, opportunities, and threats have been
analyzed to provide an objective overview on why Detroit would be a good candidate for Pure Michigan
The strengths of Detroit are too big to ignore. A city founded in 1701 has a rich history to tell all
that visit (Detroit Historical Society). The city is home to four national sports teams including the Lions
(National Football League), Tigers (Major League Baseball), Red Wings (National Hockey League), and
recently welcomed back the Pistons (National Basketball Association) (The District Detroit, 2018). At first
glance, a single sports team may not be cash cow, but when you look at the numbers and remember that
MEDC ADVERTISING PLAN 6
four teams are in the same city, it is nothing to scoff at. According to a study listed in a textbook titled
Sports Marketing by Fullerton, the city of Arlington, TX conducted an economic impact study on their local
Major League Baseball team, the Texas Rangers. It is estimated that $155 million is contributed the city’s
economy on an annual basis by having the team play in Arlington (Fullerton, 2017). The economic impact
of having four teams that are regularly broadcast on national television is incalculable due to the
countless factors involved, though inviting their rival audiences to visit Michigan is worth looking into. It is
projected that globally, the sports tourism industry will grow by $4.31 trillion by 2021 (The Boston Globe,
2018). Michigan’s business climate is one of the most favorable in the Midwest.
Michigan also has an incredibly strong craft brewing industry; featuring more than 236 individually
operating breweries across the state (MEDC, 2018c). This is an offering no other state can compete with
and is an incredible driver for tourism. Many Michigan communities have already recognized the
advantage their abundant craft breweries provide and have installed them as the backbone of their
tourism efforts (WSI, n.d.). Breweries drive tourism both from Michiganders and beyond - with many
companies and organizations eager to grab what they can. This being said, brewery driven tourism
should be no stranger to anyone well versed in MEDC activities as the MEDC is already incredibly heavily
involved in the Michigan craft brewing industry; there is even quite an established relationship between
Travel Michigan and the Michigan Brewers Guild already (WSI, n.d.). Overall, Michigan has its ace-in-the-
hole in brewing and only giving it the scraps of attention currently gets is a disservice to both the MEDC
and Michiganders, as there is an incredible amount of money available that only Michigan is capable of
Weaknesses
The State of Michigan has its weaknesses too. A weakness that residents across the state have
expressed concerns about is the lack of well-maintained traffic infrastructure, specifically the roads and
interstates that are crumbling apart. To combat the aging roads, the state has increased gasoline sales
tax and license plate renewal fees which was the largest gasoline tax hike in 20 years in the state (Eggert,
2017). In more recent news, amidst road and bridge construction, several projects were put on hold due
to a union strike causing construction delays in many parts of Michigan, including Detroit (Egan, 2018).
MEDC ADVERTISING PLAN 7
These delays cause projects to be prolonged and leave guest and residents at a disadvantage when
trying to navigate the city. With better planning, and cooperation with the construction unions, we can
continue to improve our infrastructure and ease accessibility for those that are visiting Detroit.
Another weakness is the crime rate in the city of Detroit. According to many sources, the crime
rate in Detroit is above the average rate across the U.S, but has seen steady decline since 2002 (Data-
City.com, 2016). The same source states that robberies, assaults, and murders have all decreased and
there are nearly three times the state average of on-duty police officers active in the city. The large police
force and other crime prevention tactics such as acquiring additional K9 support could be instrumental to
reducing crime especially in tourist areas. On their “Progress” webpage, the District Detroit explains how
using K9 units improve the public safety at entertainment venues, “The Ilitch organization donated funds
to purchase specially-trained dogs for local law enforcement, including the Michigan State Police, Wayne
State University Police Department and the Detroit Police Department. The program provides law
enforcement with the latest in threat-detection technology” (The District Detroit, 2018). By being proactive
to criminal activity, we improve tourists’ trust in visiting and being safe in Detroit.
Opportunities
Michigan tourism can capitalize on the environmental disasters that affect the aforementioned
states, wildfires in California and the current algae problem in the beaches in southeastern portions of the
nation. On the website, Visit California, there is an article that addresses the concern of the wildfires and
states that it is still safe for tourists to visit and is not dangerous.
“As of Sept. 27, there are a few wildfires burning in California. However, these fires are
burning in rural California regions and the state remains a safe, accessible destination. Most
tourism regions and California icons remain untouched (Travel Alerts, 2018).”
Florida is known for a spring break beach destination, while the climate is appealing to many
tourists, the ongoing algae red tide has taken over most of the coastal beaches (National Oceanic and
MEDC ADVERTISING PLAN 8
Atmospheric Administration, 2018). This problem is still ongoing, and the Visit Florida website does not
address the public’s concerns of potentially causing illness to humans as well as harm the sea life as of
October 2018. In fact, a 2018 Washington Post article by Alex Horton reads, “...two children were horrified
to see dead fish littered on the beach” when visiting a Tampa Bay beach. The same article also mentions
that Governor Rick Scott has declared of state of emergency in Florida because of the red tide. With this
environmental issue wreaking havoc on southern coastlines, this presents an opportunity for the MEDC to
use the fear of going to southern beaches in their favor by pushing for tourism hundreds of miles north to
Michigan.
Threats
Michigan tourism is successful however there are a few threats that could hinder future success
those being the coastal states such as California and Florida, in California specifically the weather is
much more moderate year-round.. Florida poses threats to having warmer and sunnier vacations during
Campaign Objectives
Michigan Economic Development Corporation (MEDC), famous for their “Pure Michigan”
campaign, markets strongly to the citizens of the Midwest and to the lower parts of Canada, with their
main goal being tourism. The campaign markets more of the Upper Peninsula, advertising fall colors
(#fallfilter), outdoor activities, and natural beauty. MEDC has been reaching out more to the millennial
markets through social media efforts but we feel that more could be done to achieve the stated objectives:
● Bring more awareness to non-citizens regarding the growth and development of Southeast
Michigan
● Expand social media marketing to reach a younger and expanding market in hopes of tourism
and immigration
● Begin new and modernized marketing tactics that may involve starting a new campaign that is
● Increase tourism in Detroit and the surrounding Southeastern Michigan area by 30% between
Creative Brief
unique cuisine
Positioning of the Campaign Due to MEDC being a campaign rather than a product, our
competition is relative to the tourism of other states over Michigan’s.
Because of its close proximity to Michigan, “Enjoy Illinois”, the tourism
campaign for Illinois, is an exceptional threat. “Enjoy Illinois” is
advertises Chicago heavily, making it a clear competitor for Detroit.
However, Michigan presents a number of unique benefits, including
the Detroit history and culture, the college town of Ann Arbor, and a
famous craft brewing scene. We intend on capitalizing these features
by highlighting what makes the state of Michigan special.
Key Consumer Benefit MEDC benefits from increased tourism in the area, bringing more
money into the state and elevating the Michigan brand. At the same
time, consumer and tourists do themselves a disservice by not
considering Southeast Michigan for the vacations.
Constraints While there are very few constraints associated with the Pure
Michigan campaign, millennials tend to be distrustful of traditional
advertising tactics. The goal of our newer advertising campaign would
be to remain subtle and modern in our advertising techniques.
Tone We will attempt to meet the millennial market at their level by electing
to focus on the benefits millennials would see traveling to the area.
We will choose not to use hard sells, overwhelming pushes, or
shocking claims. Subtle advertising tactics will help the consumer feel
as if it their idea to travel to Southeast Michigan. Also, appealing to
the consumer’s emotions and desires by creating a sense of freedom
and potential that has come into Detroit and Southeast Michigan may
give potential target audiences the desire to visit and start new in a
modernized city.
Slogan/Tagline The current tagline for Pure Michigan, “What will your escape be?”,
offers an okay sense of adventure and freedom for the Upper
Peninsula.
We are proposing that the tagline for the new campaign be “Dream.
Drive. Detroit.”
Logo
Target Audience
● Ages: 21-35
● Generation: Millennials
● Language: English
● Activities: Active use of social media, video streaming, seeking travel both regionally and
further; touring adventurous cities and beautiful environments (downtown Detroit & Ann Arbor).
Engages in culture, frequently participating in sport team events, patronizes at casinos, constantly
Target Audience Key Problems: Less tourism, Lack of millennials and social media, Economy Market
Desire and Needs: Increase millennial engagement towards tourism advertisements and new markets,
Growth in Economy
Your Detailed Audience Profile including current spending per audience member
We are targeting millennial males and females ages 21-35 with no or few kids and live in the
surrounding Southeastern Michigan. These younger millennials are capable of increasing tourism and
economic growth a lot better with technology such as advertising for business, jobs, local activities or
According to the Non-traditional media they managed campaigns such as YouTube and Hulu live
streaming, online radio ads, and social media ads averaging almost to $200,000. While the traditional
media manages radio and print/billboards ads for only $100,000. Other campaigns like press releases,
influencer sponsorship trips, Mid-Campaign Awareness Research and etc., don’t cost as much but yet still
The revitalization of this major city is a huge draw to millennials along with the music, sports and the craft
To begin to redefine Detroit as a place to be, we will use our campaign to reposition Detroit as The Art
City. Detroit has a rich history of art and culture. Also, the newly discovered craft brewing market has
taken over Southeast Michigan. All of these attributes would be focused on to create a new perception of
the city.
In order to facilitate a wide reach for our new advertising efforts. We plan to approach a
partnership with many local businesses and attractions. Our communication strategy will be two pronged;
meant to achieve the grand designs of the advertising project and to better meet the needs of our many
partners. First, and foremost, we will broadcast our plans to local businesses, attractions, and other such
tourism drivers. In order to have the “grassroots” feel our target audience craves, this is integral. These
local tourism drivers will be able to interact, not only with the feel of our campaign, but also be able to add
their own flair - as is their right, they are the product. Businesses will be free to adapt any portion they are
featured in and will be encouraged to do so. However, our campaign also needs to hear the actual voice
beneath many of the tourism drivers. As such we will open a forum in which drivers can make themselves
heard. This will be mostly done through a local council, meeting monthly, to create a dialogue meant to
cultivate our initial efforts and develop an adaptive plan for the future.
Media Objectives:
The main objective of our newest campaign is to increase tourism in Detroit and the surrounding
several forms of media with an emphasis on digital media. However; both traditional and nontraditional
MEDC ADVERTISING PLAN 14
advertising vehicles will be used to expand reach into secondary target audience including the persons
age 36-55.
Nontraditional media
· Online Radio Ads- In 2017, Spotify reported 92 million ad-supported users (Spotify, n.d.). To capture
that audience, we will run a 30 second spot. We can use targeting tools that Spotify has built into their ad
platform such as selecting demographic and psychographic information that best fits with our target
audience.
· Video Streaming Ads- To focus on the online consumer, we will run a 30 second commercial on
video streaming services that play ads including but not limited to YouTube and Hulu.
· Social Media- purchasing Influencers, podcast, paid ads on Facebook, Instagram, and Twitter
· Other Internet Marketing- Banner ads for frequency
Traditional media
· Radio Ads
· Print- Billboards
May June July Aug Sept Oct Nov Dec Jan Feb Mar April
Online Radio
Video
Streaming
Social Media
Other Internet
Marketing
Radio
Online Strategy
MEDC ADVERTISING PLAN 15
With the modern era of information accessed via the internet it is important to not only be competitive in
our physical spaces but also the online realm. Our online plan, in conjunction with our online/ non-
traditional media plan, will focus on informing users of activities, events and programs Detroit has to offer
and push users to book a hotel through a partner hotel booking vendor. We will marry large industries like
our four national sports teams with the small business scene primarily by use of our website.
To optimize search engine queries and social media cataloging, the following keywords and hashtags will
Pure Michigan Metro Detroit Events DTW Drive Detroit Detroit Metro
Detroit
Great Lakes #PM-Detroit What is in Detroit Directions to Detroit Detroit Opera House
Metro Detroit Detroit Sports Michigan Sports Detroit Casinos Detroit Night Events
activities
Our Public Relations (PR) Strategy will serve as a means to highlight special events, promotions, and
announcements, as well as address concerns that may arise based on visitor feedback.
● We will post press release statements on a new Press Release section of our website.
● Respond within 24 hours of a direct message sent to our email, or direct message on social
media platforms
Integration Plan
We plan to make gradual roll outs of our campaign over the course of a few months. The
communication channels (Arnold, 2018). We must become much more insidious in our methods. A loud
and brash advertisement does not convey its message nearly as well as it did with generations past.
Instead, in an Orwellian twist, we have to slowly change the dialogue. Daniel Newman, of Forbes
magazine, went as far as to state “millennials communicate with each other far more than any advertising
campaign can” (2015). We must move slowly and methodically in order to achieve a change in the way
Southeast Michigan tourism is seen. To do this we need to capture the conversation without use of
forceful advertisement, ideally our consumers will never feel advertised to. This will be done through
either heavily personified ads or engaging ads. The former pertaining to ads focused through social media
or radio where basic assumptions about the viewer can be made and can therefore be used to formulate
what exactly should be advertised. For example, an ad on a jazz themed Spotify playlist providing a short
bit on upcoming shows in the area. While the engaging/ entertaining advertising will attempt to levy the
sponsorship of social media “influencers”, provide small entertaining vignettes, or provide an interactive
experience with a phone application. Executed properly, these tactics should not break the consumer’s
immersion in the campaign as a heavily tailored, entertaining experience. The viewer will only see
information pertinent to them or visualization that do not feel like the tradition advertising millennials have
given the cold shoulder to. This will the conversation surrounding public perception of Southeast Michigan
tourism while simultaneously providing reason for the consumer to patron tourism drivers in the area.
Evaluation
There are three main benchmarks that will be used to evaluate the success of the campaign. An
increase in hotel bookings compared to the previous year in the metro Detroit area by 15%, an increase in
web traffic to www.michigan.org by 25% and increase total sales in hotel, rental vehicles, sports, and
entertainment collectively in the area by 30%. We will also monitor social media engagement through the
MEDC ADVERTISING PLAN 17
built-in analytic tools provided by each social media platform and adjust ads/sponsored posts as needed
to increase engagement.
As we throw off the shackles of earlier Pure Michigan campaigns, a wholly new campaign rage
forth. In order to capture the millennial market, methods need to drastically change. As discussed earlier,
millennials do not respond to typical media. No longer do consumers watch traditional television
advertising nor do they engage in much print media at all, let alone spend much time viewing print ads.
Instead millennials respond to personalized content, word of mouth, entertaining media, and pervasive
techniques (Ehlers, 2017). As such, not only do the channels by which consumers are advertised to need
Audio Advertising:
While we are cutting television advertising entirely, we are not ridding ourselves of all forms of
traditional media. Audio only ads will be featured on both online and traditional radio. These ads will be
tailored by the musical genre presented in order to target consumer interests, and better facilitate better
consumer response. Listeners will be provided will a quick expository piece mentioning upcoming shows
in Southeast Michigan or its historical status with the genre. For example, a Jazz listener would be
presented with a brief sell by local Jazz clubs such as Cliff Bell’s or Baker’s Keyboard Lounge. While a
punk listener may hear a brief introduction to the resurrection of the local punk scene and the new
Word of Mouth:
Millennials have an advertising Achilles heel; while they remain skeptical of anything they
perceive as advertisement, they are more than willing to engage in “influencer marketing”. In fact, 84% of
millennials vocally did not enjoy or trust traditional marketing (Arnold, 2018). However, this aversion to
advertisement is not shared with advertisement brought forth by “influencers”. These influencers are
highly popular figureheads of pop culture, various social media stars, video game players, cultural icons
and so on. Each has their own cult following and each can provide a service to advertisers, with 87% of
MEDC ADVERTISING PLAN 18
millennials approving of product placement in videos featured by influencers (Arnold, 2018). We plan to
build the brand of Southeast Michigan on the back of this nontraditional method. Our campaign will see
the sponsoring of many influencer visits to the area and their patronage of local tourism drivers. A handler
will be provided for the trip and try to curate a photogenic and informative experience that will provide
brewing scene. First, a riff on the wildly successful app launch by 19 Crimes in their campaign to market
the wine as a product for twenties males, we will launch our own app - attempting to capture a very similar
market. We will launch a “matching app” much like those offered by Tinder or Grindr, a concept very well
known by millennials in an attempt to market local craft brewing vendors. Craft breweries will be given
profiles by which they can upload pictures, write short biographies, and even upload drink menus or
specials. The main form of presentation for these profiles would be presenting users with a quick sell for
the brewery and then, if they select the “heart” button, the app will add the brewery to the user’s favorites
tab while providing directions to the physical brewery. However, the app will also have modes for
exploring all profiles and a search function, for the discerning consumers. Secondly we a visual ad series,
which will provide a small collection of vignettes showcasing a series of three to five local photogenic
scenes centered around a simple, entertaining formula. Each vignette will feature an establishing shot
featuring a beverage of some sort, panning up to absorb the scene, and a closing shot back “into” the
beverage. Each scene will have the location written in the bottom right corner, helping consumers see
Southeast Michigan as a tourism center while also providing a way to find said location if they wish to
experience it themselves. At the end of each small ad, the words “Drink It In” will appear in white upon a
Looking at budget projections for the campaign over the course of one year:
MEDC ADVERTISING PLAN 19
Other
Radio Ads
Print/Billboard Ads
Variance $5,000
Total: $1,245,000
Due to the lower priority of traditional media vs. non-traditional media in this campaign, the
budget for traditional media is significantly lower than non-traditional media, with the highest budgetary
need being “Influencer Sponsorship Trips”, due to the higher cost per trip. Recently, MEDC reported in
their annual report for 2017 that their tourism revenue for Michigan reached just below $2.7 billion and
their amount spent on advertising for the year was $16.5 million (2018). Adding the total estimated cost of
our campaign to the advertising costs, and increasing the revenue by 30% (the goal of the campaign), it is
safe to assume that the ROMI would be about the amount listed below:
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MEDC ADVERTISING PLAN 21
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