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  • QUIZ (EWC662) - Sample Answer 4

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    Nurul Nadzira
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    A furniture company wrote a reply to a customer named Mr. Kassim denying his request for a special discount on a large order that included bedroom sets, kitchen cabinets, dining tables, and sofas. The company explained they had to deal with suppliers and delivery arrangements. They thanked the customer for placing an order and hoped for future business. A management company called Bumi Gemilang wrote a letter asking for details on accommodation and theme park prices from an advertisement they saw. They requested information on room types, ticket prices, and other relevant details so they could consider the accommodation and theme park. They asked to receive the information within the next few days.

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    QUIZ (EWC662)_Sample Answer 4

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    A furniture company wrote a reply to a customer named Mr. Kassim denying his request for a special discount on a large order that included bedroom sets, kitchen cabinets, dining tables, and sofas. The company explained they had to deal with suppliers and delivery arrangements. They thanked the customer for placing an order and hoped for future business. A management company called Bumi Gemilang wrote a letter asking for details on accommodation and theme park prices from an advertisement they saw. They requested information on room types, ticket prices, and other relevant details so they could consider the accommodation and theme park. They asked to receive the information within the next few days.

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    13 views2 pages

    QUIZ (EWC662) - Sample Answer 4

    Uploaded by

    Nurul Nadzira
    A furniture company wrote a reply to a customer named Mr. Kassim denying his request for a special discount on a large order that included bedroom sets, kitchen cabinets, dining tables, and sofas. The company explained they had to deal with suppliers and delivery arrangements. They thanked the customer for placing an order and hoped for future business. A management company called Bumi Gemilang wrote a letter asking for details on accommodation and theme park prices from an advertisement they saw. They requested information on room types, ticket prices, and other relevant details so they could consider the accommodation and theme park. They asked to receive the information within the next few days.

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    of 2

    Part A

    5 May, 2020
    To: KitaNiaga1708@Gmail.com
    Subject: Reply to order

    Mr. Kassim,
    Thank you for expressing your interest in placing a large order of bedroom sets, kitchen
    cabinets, dining tables, and also sofa from us. After an intensive review, we regret to inform you
    that your request on a special discount on all of the items could not be granted.

    The reason is Suhaimi Furniture Sdb. Bhd. has to deal with the suppliers and delivery
    arrangements.

    Once again, thank you for placing an order with us. We hope you will place another order with
    us in the future.

    Your faithfully,
    ________________
    Aidil Faiz
    (Officer of Customer Service)

    Part B
    P12, Puncak Alam, 42300 Kuala Selangor,
    Selangor
    Malaysia

    21/05/2020

    Sri Petaling, 45000, Kuala Lumpur,


    WP Kuala Lumpur
    Malaysia

    Dear Sir,
    Our management from Bumi Gemilang saw your advertisement earlier this week.
    Your advertisement has attracted our attention and we would appreciate if you could prepare
    the details of accommodation and theme park such as the prices, room types, theme park ticket
    prices and other relevant things.
    We are looking forward in hearing from you within the next few days.
    Yours faithfully,
    ____________
    Ross Geller
    Management of Bumi Gemilang

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