IoT Insurance Observatory

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IoT Insurance Observatory

Initiative presentation
The Observatory mission is to promote a profitable IoT adoption

Our approach Insurance IoT Observatory is a six-year-old


think tank specialized on the insurance IoT
Insurance IoT with the participation of top executives
HOLISTIC Wisdom from the most relevant Insurers, Reinsurers,
INTEGRATION sharing and Tech players in the IoT insurance arena

Knowledge The Observatory is about connecting people


STRUCTURED Development
and ideas in order to spread the innovation
USAGE
culture throughout the insurance market
with three concrete outcomes:
Information • A global multiclient research on the
CONNECTION
Organization insurance IoT paradigm
• One-to-one workshops to each member
Constant • Plenary symposiums with all the
Scouting members
COLLECTION

Some international insurance best practices


RESEARCHING INTERPRETING STORYTELLING REFLECTING
have successfully integrated IoT in their
insurance value chain and achieved
positive ROIs. These insurer’s business
transformation journeys show how strategy
The Observatory speaks the insurance business
matters more than size
units’ language but has the innovation units’ soul

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The annual Observatory editions in figures

2460 hours of one-to-one 83 insurance companies,


workshops over the five including:
annual editions of the
Observatory
4 of the top 5 Reinsurers
11 of the top 15 European
plenary symposiums Insurance Groups
28 between North America 9 of the top 15 US P&C
and Europe Insurance Groups

international
7 publications 45 tech players and vendors

Worked directly with players accounting for more than 80% of global IoT
insurance volumes (number of insurance policies with telematics, smart
home/buildings, and connected health/life)
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The 2022
Observatory
members

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We cover all the insurance business lines

Business lines Cross-business line topics


Personal auto

Personal

Senior living
Homeowner
lines
Continuous Behavioral Real time risk
Life & Health Underwriting change mitigation

Extended warranty

Commercial auto
Go to IoT ROI
market architecture management Ecosystems

Manufacturing
Construction
Property
Agriculture
Marine

Retail
MedMal

Commercial
General liability
lines

Workers’ compensation
Selling services IoT-based innovation Digital twins &
and improving journey usage of new
Employee benefits customer (IoT and leadership knowledge about
experience capabilities) clients and risk

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We help Observatory members to address the insurance IoT opportunity

• Insurance IoT vision and strategy • Key aspects for execution:


• Reasons for adopting IoT into the insurance business ‒ Go to market and partnership
• Current insurance IoT state of adoption ‒ People, skills, and processes
• Deep dive (international best practices, local opportunities, ‒ IoT architecture
expected future development) on the following IoT use case: ‒ Data sources and sensors
‒ Enhance Customer Experience • Focus on critical issues and constraints:
‒ Create Value on Insurance Core Processes ‒ Compliance and privacy
Cross-
‒ Develop New Knowledge ‒ Operational risks (security and data
business ‒ Improve Sustainability confidentiality)
line topics • Deep dive on leadership capabilities (international success
stories, pitfalls):
‒ Vision and strategy
‒ Usage of IoT as enabler for business performances
‒ Engagement
‒ Governance
‒ Continuous innovation

• Understanding the business reasons for adopting the insurance IoT paradigm
• Understanding the role of leadership capabilities in the IoT-based business transformation
What • Identifying the different insurance IoT use cases and their contribution for providing a strategic advantage to your business
Identifying approaches to execute a profitable IoT-based business transformation
learnings are •
• Assessing customer readiness for different value propositions
obtained by • Assessing your company’s readiness for the IoT journey
members? • Understanding best practices for enhancing IoT capabilities and leadership capabilities in your insurance IoT program
• Identify the challenges of insurance IoT programs (both in the design, execution, and continuous evolution) and methods
for addressing them

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Three different options for your one-to-one workshops

A deep-dive on the insurance IoT key trends covered by


the Observatory’s research dedicated to your colleagues

A strategic discussion about your IoT insurance initiatives


and go-to-market with your executives

A presentation at any of your private events dedicated to a


group of your distributors, partners, or investors

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LAST SESSIONS
Peer discussions at plenary symposiums
Oct 4th ‘21 Vegas Oct 19th ‘21 Milan Dec 2nd ‘21 Hartford Dec 14th ‘21 Milan May 12th ‘22 NJ May 19th ’22 Milan
8.30- Long term trends and 13.20- IoT between engagement and 9.00 - Tried and failed with IoT? 10.00 - “Jeniot: an international 8.50 - Innovation is the new Risk 9.20 - Welcome to IBM - Margutti (IBM)
9.00 13.50 9.30 10.05
learnings from digital preventive care - 9.45 Ting: Practical and 10.30 Mobility solutions Management: AXA XL How are you preparing to thrive?
wellness programs in Vecchietti, Intesa Sanpaolo powerful insurance IoT provider”, Busetto – Construction Ecosystem - - Danesi (IBM)
insurance – Bewley, Evo that scales to deliver Generali Hall (AXA XL) IBM Vision: the future of
RBM Salute
and Matisonn, Vitality prevention, engagement
13.50- iptiQ - shaping the future of 10.30 - “Dynamic UBI Programs 9.30 -
IoT usage to Innovate Med insurance - Bieck (IBM)
9.00- Building Believers: How to 14.20 and telematics data, 11.00 10.00
9.30 digital insurance – Marshall - Whisker Labs through Aligned Pricing Mal Insurance – Antier 10.05 -
use IoT successfully for How smart hardware can boost
Bewersdorf, iptiQ Personalization Excellence”, (Relyens) 10.35
Home Insurance – Rose, your telematics product, Kenber
14.40- DriveScore: Unlocking mass- 9.45 - Howland - Earnix 10.00 - 7 Trends in Insurance
AiteNovarica 15.10 Internet of Things in and Vollmer (Swiss Re)
market telematics data for car 10.30
Construction, Bush – 11.00 – “How it is done in Poland. 10.30
Telematics - Morse (CMT)
9.30- Transforming commercial 10.35 – Seven trends in insurance
10.00 insurance through a user- Insight Risk Technologies
11.30 Specifics of the motor 10.30 - OEM data in the evolution of 11.05
lines by creating an IoT centric proposition - Astin, insurance market and case 11.00 Telematics, Ivanov (CMT)
powered small fleet 11.00 “Allstate’s Journey with studies of telematic commercial telematics,
Clearscore 11.30 - IoT and Real time data to support
ecosystem – Labbé, Fleetr – Telematics”, MacInnis – insurance offers” – Maco (The Floow) 12.00
10.00- Mobile Telematics Accuracy 11.30 11.20 - Durable Insurtech:
Risk Management in industrial
10.00- An update on the use of 10.30 Allstate Przybylska and Kozlowski, risks, Zanardi (Axa XL)
and Capabilities in Depth – 11.50
10.30 Telematics Tecnologies Wearables as the unfair adv-
telematics in the US Madden, CMT 12.00 - IoT in agribusiness: precision
11.30 - “Dynamic UBI Programs 11.30 - "The last decade was antage – Elhawary (Kinetic) 12.30
Personal Auto Insurance 15.10- 12.00 farming and insurance in the
TeleMYTHics. The most popu- through Aligned Pricing 12.00
Telematics (IOT) for Cars, and Anderson (Nationwide)
market – Ross, DRC Group 15.35 cutting edge of innovation,
lar myths of motor insurance Personalization will this decade be 11.50 - IoT - Moving to what matter
11.00- Next generation fraud 12.20 Menghi (Neosurance)
11.30 telematics – Przybylska, Excellence”, Pockard - telematics (IOT) for the most: Engagement,
detection with aerial Telematics Tecnologies Earnix Retention, and Prevention, 12.30 - How telematics helps manage
home" – Ahmed, Locket
imagery and artificial 15.50- At the forefront of insurance Pockard (Earnix)
13.00
real-time driver risk and
intelligence - Ardossi, Data 16.15 12.00 - Cracking the code for 13.00 - IoT and Cargo Insurance
innovation. From connected 14.00 Roundtable – Ben-Ami, 13.20 - Methodical Approach to accelerate claims processing,
Reply 12.30 Commercial Telematics –
drivers to connected cars, Concirrus; Marques, Porto
14.00
Drive Business Value with Dewar (Concirrus)
11.30- Auto Claims: Ecosystem Castellana & Di Lillo, Swiss Re an aggregation solution”,
12.00 Yeoman - Concirrus Seguro; Kern, Swiss Re Analytics and IoT - Maddali 13.00 – Health promotion and disease
value creation with Smart 16.40- IoT data has changed an “Long term trends and (Telenav) 13.30
Claims – Scoville and 17.10 14.00 - prevention: Why behavioural
entire class of speciality 13.15 - Becoming a Digital 14.30 learnings from digital 14.00 - Empowering the Industry's
Arora, Swiss Re 14.30 Insurer of the Future”, science matters, Cabrignac (Scor)
insurance, and the lessons wellness programs in 14.30
Next with Swiss Re
12.00- Home digitization & Karthikeyan – 14.20 – Focus on Healthcare -Skordby
12.30
learnt can benefit the broader insurance” – Bewley, Evo Solutions- Pasricha (Swiss 15.00
insurance: 6 years of commercial insurance market ValueMomentum; and Matisonn, Vitality (IBM)
Followed by a roundtable Re) Focus on Automotive - Velichety
lessons learned and – Yeoman, Concirrus 14.30 - “Using Satellite Data for 14.30 - How telematics helps
on the IoT architecture (IBM)
finding success with 17.10- How to create, launch and
15.00 ‘connected property’ 15.00
(Samela -The Hartford; manage real-time driver risk
hardware – Anderson, 17.35
scale a phygital ecosystem in claims” – Panchaud, 15.00 – Building winning connected
Reale – Travelers) and accelerate claims
Nationwide Concirrus 15.30
insurance products using OEM
the “new normal” era – proces-sing – Yeoman
12.30- Telematics Adoption and 14.30 - Single-digit adoption,
15.00- Telematics fireside chat – data, James and Chalk (The Floow)
Garuccio, Reale Group (Concirrus)
13.00 15.00 billion-dollar problems,
15.30 Lovati, UnipolSai 15.30 – Telematics roundtable Quartara
Catalysts – McMahon, 17.35- An Insurtech Ecosystem 14.30 - Smart home insurance
18.00 and why carriers are the 15.30 - Personal Auto Telematics 16.30
CMT Project: Net Insurance and 16.30 Roundtable – Theron,
15.00
roundtable - Bales (Notion), (Societe Generale Insurance), Foti
14.00- Wearable Technology secret to accelerating (HDI), Lassa (Scor), Del Bo
the Homix Smart Protection Discovery; Bernardo Santos, Jacobs (Nationwide), Paharia
14.45 wins in commercial P&C”, (Movinx), Beninati (Reale Group);
utilization in WC - Bellows, Product - Vignoletti & Pittana, Fung-A-Wing - Kairos IBM; Rizzotto, Intesa (Allstate), Orbann (Travelers)
Risk Retention Bureau Net Insurance Sanpaolo Assicura; and Anderson (Catalyit) Kisvarday (Earnix)
Click Click Click Click Click Click
to view to view to view to view to view to view
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LAST SESSIONS
Peer discussions at plenary symposiums

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Some of the IoT Insurance papers published with Observatory members

The connected Smart Home


and sustainable Insurance
insurance April ‘19
December '16 American Family
Connected Insurance &
Insurance IoT Insurance
Observatory Observatory

Unveiling the full Attractive UBI The Best Connected


potential of telematics Business Models Insurance Value
May ‘17 for US Consumers Proposition for Europe
Swiss Re July ‘20 Feb ‘21
Cambridge Mobile Cambridge Mobile
Telematics & IoT Telematics & IoT
Insurance Observatory Insurance Observatory

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Some of the media visibility opportunities offered to the Observatory
members and their executives

Connected Insurance Report Insurance Is Getting Connected


December ‘18 August ’21
Insurance Nexus & Carrier Management
IoT Insurance Observatory

Future of Insurance Thought leadership articles From Risk Transfer to


August ‘16 ‘18-’19 Risk Prevention
Business Reporter Different medias May ’21
The Geneva Association

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Observatory members and their executives have a unique visibility
within the insurance innovation arena

Visibility towards hundreds of thousand readers of the


insurance medias featuring Observatory’s contents
Global
insurance executives

Carbone’s Direct access to tens of thousand global executives


involved with insurance innovation (32K newsletter
direct network of subscribers and 200K LinkedIn and Twitter followers)
insurance executives

Direct and constant exposure to hundreds of key


Observatory executives involved in the IoT programs within the
members members of the IoT Insurance Observatory (including 3
of the top five European insurance groups, 5 of the top
ten US P&C insurers, and 3 of the top five global
reinsurers)

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Some quotes from the Observatory participants

It gives telematics and IoT an awesome platform for collaboration, teaching, and knowledge sharing Insurer

The initiative provided though-provoking contents. The deep dive sessions were clear and stimulated Insurer
great engagement within the organization

Our journey has been going ‘hand in hand’ with your support and the insightful conversations held Reinsurer
over those years at the IoT Insurance Observatory, including our joint papers

When you read a press release or hear a speech at conference, you see only the shining side. It is great to have Insurer
the rationalization that connects dots, and investigates also what has not worked well

We appreciate the insights, examples, and best practices you and the Observatory community bring Insurer
forward to help us shape our journey

A great support in rationalizing the different opportunities for using IoT data in our business and Insurer
defining a roadmap for our business transformation

Relevant opportunity to approach unique contents about connected insurance – IT provider


both from actuarial angle and customer angle - and to discuss them with Insurance
Executives, Associations and the Regulator

The Observatory is creating value for us. We met insurers that have started to IoT Insurtech
work with us. It is also useful to have a constant update on the markets around startup
the world

Rich information as well as thought provoking analysis and perspective. An Insurer


unbiased platform that focuses on truly learning and embracing IoT. His ability to
bring others together and to share thoughts and experiences is extremely valuable

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Contacts

Matteo Carbone
Founder and Director of the IoT Insurance Observatory
Keynote speaker and writer on insurance innovation
Global InsurTech Influencer (Top 2 InsurTech Influencer by InsurtechNews, Top 2 InsurTech
Influencer by Right Relevance, Top 10 InsurTech Influencer and top 4 insurtech influencers
Matteo.carbone@iotinsobs.com
in the fintech community by Onalytica, Top 20 Influencer in Geoinsurance by Conirium) +39 (334) 622- 0378
www.IoTinsObs.com +1 (929) 309-6026

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