SOP – 6 TELEPHONE CLEANING

MATERIAL REQUIRED: - Min cream, Sanitizer, Rubbing alcohol,

Damp- Duster or cotton.

WHAT IS TO BE CLEANED:-
Telephones: Surround, side-front and rear surfaces.
Exterior surfaces. Buttons & Switches. Transparent and
other surfaces. Receiver Earpiece & Mouthpiece. Receiver
Cable. Input cable where this is visible and accessible.

CLEANING SERVICE QUALITY:-

To leave the telephone looking to a casual observer as
though it has just been installed. To leave transparent and
highly polished surfaces clean and smear-free.

CLEANING PROCEDURE:-
1. The Phone Body
Moisten a cotton with min cream and wipe the surface of
the telephone. For hard-to-reach spots, such as the spaces
between raised numbers, use cotton swabs
dipped in rubbing alcohol. Be careful not to get any liquid
near the hook-switch, speaker, or other openings.
2. The Handset
Clean the handset with a cloth soaked with rubbing alcohol;
since this is the part of the phone that touches your face, it
is important to disinfect it. Be very careful not to pour
alcohol directly onto the phone. You can also use pre-
moistened disinfectant wipes to clean the handset.
3. The Cord
To clean a dirty cord, remove it from the phone, and
dampen a cloth with water and a few drops of mild
dishwashing liquid. Rub the cord down with the cloth, and
dry with a second cloth. Make sure the cord is absolutely
dry before you reattach it to the phone.