Intermediate

Assignment
Desy Yunita Samosir
SEOUL -TEAM 6
Case Overview
Company XYZ lose their emplote around 15 % and need to be
replace with the talent pool available in the job market. The
management believes that this level of attrition is bad for the
company
 DARCI
Role Person / People Responsibility

D - Decision-Maker Human Resource Manager who focus on workforce planning, management

and making decision.

A - Accountable Talent management team, HR The talent management team is responsible for
Manager recruiting, hiring, supporting and retaining
employees.

R - Responsible Performance management, Improve employee performance through training

Talent management team and development

C - Consulted HR Compliance, Training & Helping to solve employee problem

Development Team

I - Informed HR Manager, Talent Be informed on human resource project process

management Team
Issue Tree
Assignment Brief
1. Define DARCI
● Complete and correct 5 element of DARCI
2. Find Root Cause
● Can find root cause using issue tree
3. Define Problem
● Good problem definition using SMART
4. Set Objective
● Objective answer the problem statement and clear
Assignment Brief
5. Set Hypothesis
● 3 correct hypothesis
6. Create a Proposed Solution using metrics recommendation
● All metrics are correct with rational reason
Note: You can use assignment tracker
 Problem Statement
How to decrease employee attrition rate from 15 % to 5 %
in the end of the year?

SMART (Spesific - Measurable - Attainable - Realistic - Time

bond)
Objective
Reduce annual attrition rate from 15% to 5% in the end of next year
Investigate objective factors that most contribute to employee
attrition rate
Hypothesis
● If company reward employees appropriately x % employees will stay
● If company set up role clarity and growth opportunity , x% employees
will stay
● If company Allow employees to have a proper work-life balance
X% employees will stay
● If Company Improve the work environment to be healthy and
productive work environment, x % employee will stay
 Metrics Recomendation
Dimension: job satisfaction

● Performance and potential

A matrix that help us to categorize employees according to their performance and potential levels for better succession and
leadership planning

● Employee satisfaction rasio

The number of employees who would recommend your company as a good place to work versus the number of
employees who wouldn’t, indicating overall employees satisfaction
● Employee work life balance
To see number of employees that have proper work balanced
● Job involvement
A matric that help us to see the number of employees has high job involvement
Dimension: Turn over rate
● Turn over rate
To see the number of employee who leave the company
● Early turn over
To see how many employee quit the job within the first 30-90 days