Arla Foods

ARLA FOODS
PROJECT QUALITY MANAGEMENT PLAN
Version <1.0>
16-04-2022

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TABLE OF CONTENTS
1 INTRODUCTION......................................................................................................................5
1.1 Purpose of The Project Quality Management Plan............................................5
2 PROJECT QUALITY MANAGEMENT OVERVIEW..........................................................5
2.1 Organization, Responsibilities, and Interfaces...................................................5
2.2 Tools, Environment, and Interfaces......................................................................5
3 PROJECT QUALITY MANAGEMENT.................................................................................5
3.1 Quality Planning.......................................................................................................5
3.1.1 Define Project Quality........................................................................................6
3.1.2 Measure Project Quality....................................................................................6
3.2 Quality Assurance...................................................................................................6
3.2.1 Analyze Project Quality.....................................................................................6
3.2.2 Improve Project Quality.....................................................................................6
3.3 Quality Control.........................................................................................................6
APPENDIX A: QUALITY CONTROL MEASUREMENTS.....................................................7
APPENDIX B: METRICS.............................................................................................................8
APPENDIX C: QUALITY REPORTS.........................................................................................9

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1 INTRODUCTION
1.1 PURPOSE OF THE PROJECT QUALITY MANAGEMENT PLAN
The Project Quality Management Plan documents the necessary information
required to effectively manage project quality from project planning to delivery. It
defines a project’s quality policies, procedures, criteria for and areas of application,
and roles, responsibilities, and authorities.
The Project Quality Management Plan is created during the Planning Phase of the
project. Its intended audience is the project manager, project team, project
sponsor and any senior leaders whose support is needed to carry out the plan.
The Project Quality Management Plan will outline the parameters of quality
regarding the Arla Foods project. It will establish what activities must be
undertaken to ensure quality is achieved on this project.

2 PROJECT QUALITY MANAGEMENT OVERVIEW

2.1 TOOLS, ENVIRONMENT, AND INTERFACES
Tool Description
Review Design review meetings with internal and external stakeholders to ensure
Meetings quality and acceptability of designs/documents
On-site inspections by experts to determine quality of work (welding,
Inspections
installation, safety, etc.)
Destructive Testing of different welds/packages/etc. by destructive means after taking
Testing a sample
Simulation Testing of program sequences through simulation to check functionality
Microbial Microbial sampling of surfaces and materials to ensure acceptable levels
Testing of microbes

3 PROJECT QUALITY MANAGEMENT

At the highest of levels Quality Management involves planning, doing, checking,
and acting to improve project quality standards. PMI PMBOK breaks the practice
of Quality Management into three process groups: Quality Planning (QP), Quality
Assurance (QA) and Quality Control (QC). The following sections define how this
project will apply each of these practice groups to define, monitor and control
quality standards.
3.1 QUALITY PLANNING
The project must follow European Hygienic Engineering and Design Group (EHEDG)
standards and all equipment in contact with food should be certified as such. Tetra Pak’s
list of approved suppliers already takes care of this, and so the project team will procure
from approved suppliers to maintain quality standards. Additionally, if any items are
required from unapproved suppliers, hygiene certificates of all equipment must be included
with the equipment.
For the engineering design quality, Tetra Pak will follow its internal standards and rely on
design review meetings to identify any shortcomings in design. The design review teams
will consist of subject experts and the meetings will be held as before deliverables are sent
out to the customer for validation.
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All documents must follow the document naming guidelines as specified in Tetra Pak and
be saved in their appropriate location on the project server. The engineering managers will
be responsible for ensuring the quality of the documents folder via random audits.
Quality on-site will be ensured through various quality testing activities. The automation
system will be tested using integrity testing where applicable to ensure that the system can
handle the user load. The welding done must be by pre-qualified welders whose welding
certificates have been submitted to Tetra Pak. Critical portions of the piping, such as those
containing concentrated chemicals, will be pressure tested. All other equipment must come
with its calibration and testing certificates and these certificates will be handed over to the
customer.
3.1.1 Define Project Quality
Quality in the scope of this project will be determined by external regulations, internal
policies, and customer expectations. The external quality requirements include but are not
limited to:
 EHEDG
 3A
 GFSI
Additionally, Tetra Pak’s hygienic installation guidelines, equipment safety guidelines, and
hygienic design guidelines will serve as internal guidance.
Finally, the customer’s requirements stated within the URS must be captured before
internal verification and any quality-related expectations that come up during validation
and review meetings may be incorporated, given that they do not impact the scope
significantly.
3.2 QUALITY ASSURANCE
As outlined in the planning sections, the project team will hold design review meetings to
review the specifications of the project equipment. These meetings will initially be held
with the technical leader and will later involve the engineering managers and other experts
when the design has been finalized within the project team.
The project server will be frequently audited to ensure compliance with the document
numbering guidelines.
3.2.1 Improve Project Quality
In design review meetings with the engineering managers and with the customer, if any
suggestions come up that can improve the performance of the project or achieve the same
performance in a cheaper or faster manner, then those suggestions will be captured by the
engineering team in the meeting minutes. Then, after quantitative analysis of the
suggestion(s), they may either be accepted or rejected.
The project team will also be required to refer to the global lessons learned register to
ensure that all lessons relevant to the project are captured and implemented. Similarly, if
there are any suggestions that are not present in the register, the project team must add
them to the register.
3.3 QUALITY CONTROL
Quality control will be implemented on the equipment that is supplied on site. In terms of
QC testing, weld tests, die penetration tests, pressure tests, water tests, microbial swab
tests, and other tests will be implemented based on the process being tested.

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These tests can be found detailed in the quality metrics.

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Appendix A: Quality Control Measurements

The undersigned acknowledge they have reviewed the <Project Name> Project
Quality Management Plan and agree with the approach it presents. Changes to
this Project Quality Management Plan will be coordinated with and approved by
the undersigned or their designated representatives.
[List the individuals whose signatures are desired. Examples of such individuals
are Business Steward, Project Manager or Project Sponsor. Add additional lines
for signature as necessary. Although signatures are desired, they are not always
required to move forward with the practices outlined within this document.]

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

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Appendix B: Metrics
[Insert the name, version number, description, and physical location of any
documents referenced in this document. Add rows to the table as necessary.]
The following table summarizes the documents referenced in this document.
Document Description Location
Name and
Version
<Document [Provide description of the <URL or Network path where
Name and document] document is located>
Version
Number>

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Appendix C: Quality Reports

[Insert terms and definitions used in this document. Add rows to the table as
necessary. Follow the link below to for definitions of project management terms
and acronyms used in this and other documents.
http://www2.cdc.gov/cdcup/library/other/help.htm
The following table provides definitions for terms relevant to this document.
Term Definition
<term> <definition>
<term> <definition>
<term> <definition>

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