Resume

ANITA SINGH
ADITYAPUR 2, JAMSHEDPUR,
Pin- 831005.
Phone Number– +916202973552.
E-mailid–koursonamdeepp8@gmail.com

O BJ E C T IV E :

I am an ambitious professional who strives towards both individual & organizational goals. I
am afastindependentlearnerwhoalwaysinitiatesnewknowledge&skills.Ilovechallenges.I have
the never say die spirit & always go for extra mile.

E D U C AT I O N AL Q U A L I F I C AT I O N :

 INTERMIDIATE from J.L.N in the year 1999 with 1ST Div, 86%.
 MATRICULATION from SE RAILWAY ENGLISH MEDIUM HIGHER SECONDERY SCHOOL in
the year 1997 with 1ST Div, 94%.

PROFESSIONALEXPERIENCE:

It have around 8 years of experience as customer attendant in Service Providing Industry.

Organization : CHEVROLET IMPERIAL VEHICLE Pvt.Ltd

D e s i g n at i o n : Floor Manager.

Duration : Sep2019 to Nov2022.

Accountabilities :

To welcome and grid all customers and guests-introduce them with concern team members as
per purpose of visit of the guests.
To look after the convenience of the guests-Tea, water etc. are severed.
To manage the reception and front desk.
Clean lines of the show room area, toilets etc.
Take active par time delivery process.
Maintain high standards of Housekeeping of the Show room and Adjoining areas, Such as
Customers and Driver Lounge.
Maintain Good relations with existing Customers.
Conduct Customers Events/Clinics. Maintain the records of inbound traffic and test drives as
well as fuel consumption.
Attend customers in an emergency.
Maintain Inventory of Housekeeping and official Stationary materials need to procure as on
when required.
Handling objections and finding out a better solution. Maintain customer’s experience details.
Organization : Titenium Jeep Pvt.Ltd.
D e s i g n at i o n : CRM

Duration : Sep2018 to Nov2019.

Accountabilities :

To welcome and grid all customers and guests-introduce them with concern team members as
per purpose of visit of the guests.
To look after the convenience of the guests-Tea, water etc. are severed.
To manage the reception and front desk.
Clean lines of the show room area, toilets etc.
Take active par time delivery process.
Maintain high standards of Housekeeping of the Show room and Adjoining areas, Such as
Customers and Driver Lounge.
Maintain Good relations with existing Customers.
Conduct Customers Events/Clinics. Maintain the records of inbound traffic and test drives as
well as fuel consumption.
Attend customers in an emergency.

Organization : Utkal Auto Coach Pvt.Ltd.

D e s i g n at i o n : CRM

Duration : Sep2017 to Nov2018.

Accountabilities :

To welcome and grid all customers and guests-introduce them with concern team members as
per purpose of visit of the guests.
To look after the convenience of the guests-Tea, water etc. are severed.
To manage the reception and front desk.
Clean lines of the show room area, toilets etc.
Take active par time delivery process.
Maintain high standards of Housekeeping of the Show room and Adjoining areas, Such as
Customers and Driver Lounge.
Maintain Good relations with existing Customers.

Organization : MARUTI SUZUKI PEBCO MOTORS Pvt.Ltd

D e s i g n at i o n : Floor Manager

Duration : Sep2015 to Nov2017.

Accountabilities :

To welcome and grid all customers and guests-introduce them with concern team members as
per purpose of visit of the guests.
To look after the convenience of the guests-Tea, water etc. are severed.
To manage the reception and front desk.
Clean lines of the show room area, toilets etc.
Take active par time delivery process.

Organization : AGESIS Pvt.Ltd

D e s i g n at i o n : Tele Caller

Duration : May 2014 to Sep 2015

Accountabilities :

Resolve Complaints.
Escalate Inquiries.
Create reports.
Handling objections.

PERSONALINFORMATION

DATEOFBIRTH : 2nd Dec 1985.

GENDER : Female.

MARITALSTATUS : Divorced.

LANGUAGEKNOWN : English, Hindi.

RELIGION : HINDU.

NATIONALITY : INDIAN.

STRENGTHS : Punctuality, Honesty, Willingness to learn.

PAROMITA MAHALANABISH