How to add Content Template in Jio DLT?

Bulk SMS routes in DLT

Service Explicit: This route is for sending offer or marketing SMS to the registered
customers after obtaining their consent. Promotional messages sent to registered customers
after receiving their consent will come under the category of Service Explicit. Variables in
the template should denoted by {#var#}.

Template Content for Service Explicit route

Actual SMS Approve Template As

Your free gift voucher 1155 will expire in 2 days. Your free gift voucher {#var#} will expire in {#var#}.

Renew your insurance policy no 15683 before 15th Renew your insurance policy no {#var#} before {#var#}
July and get extra 15% discount. and get extra {#var#} discount.

How to add Content Template in Jio DLT?

1. Login to the Jio DLT portal at https://trueconnect.jio.com/

2. In the top menu, click on Template and select the first option Content Template
Registration.
3. Content Template Registration screen will be displayed as depicted in the image below.

4. Select your message text route in Type of Communication dropdown list.

5. You need to select SMS in Template Type, create a Content Template name, choose Header
from the list of previously approved Headers. select your business category from the dropdown
list.

PS: Content Templates are mapped with Sender ID’s so if you’ve approved your content
template with one sender id then you can only send that approved SMS from only one sender id.

As you can see in the image below, all the required fields have been filled up. Here, we have
entered Service Explicit in the Type of Communication, SMS in Template Type, New year in
Content Template name, chose the Header, entered Food and Beverages as the business
category.

6. Next, create the Template Content. You can add variables with {#var#}. Using {#var#} in the
text message, you can change the variable part of the message and keep the remaining SMS text
same for all users.
In the Template Content, you need to provide your actual SMS which you will be sending to your
customers. Here, we have entered the content as “New Year special {#var#} off on {#var#}
2021. To, order, Use code: {#var#} orders.xyz.co.in / 1234560789 / 0112222222”. The first
variable used in this template represents the Amount and the second variable denotes the date
also the third variable denotes the Promo Code. Thus, you can add multiple variables to denote
the values that may change for different customers.
 Important points related to variables

▪ The variable format {#var#} is case-sensitive.

▪ Variables are mandatory in Transactional and Service messages category.
▪ Promotional message category can have fixed content as well as variable content.
▪ There is no limit in the number of variables used in a message template.
▪ Values such as amount, date, account number, OTP, codes, URL, customer names,
transaction ID, etc. have to be replaced with variable.

7. After entering all the details in the Content Template Registration page, click on
the Submit button.

PS. It can take 3-7 working days for Content Template approval from Jio DLT after submitting
your request.

8. The details of your Content Templates submitted for approval can be viewed from
the Content Template Details tab as shown in the image below. Templates requested, rejected,
registered will be visible on the DLT platform. Also, you can search for a particular template in
the search box and even check the templates of a specific time range from the date field.