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Paediatric Nurses' Adoption of Aseptic Non-Touch Technique: Rachel Isaac, Alys Einion and T Howard Griffiths
Paediatric Nurses' Adoption of Aseptic Non-Touch Technique: Rachel Isaac, Alys Einion and T Howard Griffiths
Paediatric Nurses' Adoption of Aseptic Non-Touch Technique: Rachel Isaac, Alys Einion and T Howard Griffiths
A
ll healthcare organisations should adopt a Research design
single standardised approach to aseptic non- The use of qualitative research enables the identification of
touch technique (ANTT) (Box 1) and review behavioural and cultural patterns regarding attitudes about
their policies, procedures, training and audit of infection prevention control practices (Shah et al, 2015).According
practice in relation to aseptic technique (Public to Burns and Grove (2011), qualitative research is a systematic
Health Wales, 2017). In 2015, the Welsh Government invested subjective approach involving perceptual awareness to describe
in a quality assured clinical practice framework in relation to phenomena and interpret meaning.This research method is well
ANTT with the aim of reducing inappropriate variation (Rowley suited to study human experience of health care as it aims to draw
and Clare, 2011a). All healthcare organisations were to adopt a conclusions generated by the individuals living the experience
single standardised approach to ANTT and review their policies, (LoBiondo Wood and Haber (2006).
procedures, training and audit of practice in relation to aseptic Ethnography, meaning ‘portrait of people’ was originally
developed by anthropologists as a qualitative social research
method to study cultures where the researcher is immersed in
Rachel Isaac, Researcher, Practice Development Nurse,
Registered Nursing and Midwifery Council teacher, Registered the culture (LoBiondo-Wood and Haber, 2006). Ethnography is
Nurse (children), Abertawe Bro Morgannwg University Health Board perceived as both method and methodology—the process does
not involve one particular means of data collection, but is a style of
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S16 British Journal of Nursing, 2019, Vol 28, No 2 (IV Therapy Supplement)
health board trust. She was actively involved in ANTT training Data analysis
within the department and so acted as a participant observer as Processing the qualitative data was undertaken using the method
part of her researcher role. adopted by Bryman (2015).The data were read case by case, and
Focused ethnography enables the researcher to apply major themes were identified, including unusual issues and group
ethnographic methods to a distinct issue or shared experience cases.The data were then read again, the text was marked, and key
within cultural settings (Cruz and Higginbottom, 2013). words were highlighted.The text was coded, and theoretical ideas
Ethnographic workplace analysis allows for the possibility of were then related to the text in order to interpret, interconnect,
full immersion through being a member of the workforce and identify significance and relate the interpretation to the research
personally sharing the experiences felt by colleagues (Tope et question.
al, 2005). Therefore, in order to understand whether healthcare Brewer (2000) identified two steps for ethnographic coding;
workers are implementing the principles of ANTT in their daily index coding and open coding. Table 1 represents codes as
practice ethnography has the potential to explore current practice ‘descriptors’ identified from significant words or phrases
through immersion within the clinical environment. transcribed in the field notes. An extract from the field notes
was reviewed by an academic supervisor to help reduce the risk
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S18 British Journal of Nursing, 2019, Vol 28, No 2 (IV Therapy Supplement)
the transcript was reviewed by the academic supervisor. During knowledge, confused terminology, knowledge without skill and
this process new descriptive codes and categories were developed. knowledge with skill.
Data were further analysed according to Wolcott’s (1994)
qualitative analysis process and emerging themes were reflected Lack of knowledge
upon against the theoretical framework of Kirkpatrick’s (1994) A lack of practitioner knowledge and understanding of key
model of training evaluation, which adopts the characteristics of principles was observed.
midrange theory and distinguishes four outcome levels: Observed deviation from the taught technique identified
■■ Level 1: reaction unnecessary use of a sterile field, use of both sterile and non-sterile
■■ Level 2: learning gloves and a potential failure to protect key parts of equipment.
■■ Level 3: behaviour During one preparation phase the researcher was confident there
■■ Level 4: results. had been no risk of contamination; however, in order to reach
the patient the nurse being observed had to leave the treatment
Results room and negotiate a corridor.The researcher therefore chose to
The following typologies were identified: intervene as key parts of the syringes were exposed.The researcher
■■ Lack of knowledge (failure to protect the key parts—the parts of informed the nurse that she would need to protect the key parts
equipment that provide a direct mode of access to the patient) before we could leave the treatment room. The nurse appeared
■■ Confused terminology (misunderstanding of ANTT to understand the reason why the researcher had intervened
terminology) (Nurse R7, Ward A, extract from field visit 3).
■■ Lack of skill (although staff were aware of the concept of
ANTT, there was a lack of confidence to practise the technique) Confused terminology
■■ Preference (despite awareness, staff chose to adapt the technique Despite undergoing training, some staff still appeared confused
according to personal preference) regarding the concept of asepsis. During observation, the
■■ Knowledge and skill staff demonstrated (appropriate knowledge researcher asked nurses what, in their view, was the aim of the
and skill resulting in the adoption of the correct technique). technique. One said:
Further themes were derived from the interview data:
‘To be as close to clean and sterile as possible.’
■■ Training of staff
Nurse R6,Ward A, field visit 3
■■ ANTT technique variation
■■ Adoption of the all-Wales standardisation. Knowledge without skill
The findings from data analysis were reviewed against According to Harrison (2005), learning is a social process,
Kirkpatrick’s (1994) evaluation theoretical framework for further influenced by everyday experiences, where a shift of control of
confirmation and validation. learning to the learner develops. During field visits, the researcher
became aware that although staff had received training some did
Level 1: reaction not have the confidence or experience to practise the technique.
This level acknowledges the effectiveness of training.When staff One nurse was asked her experience of using a standard ANTT
were asked what they thought of the way the ANTT training with a central line:
had been delivered, there was a positive response:
‘To be honest, I haven’t had much chance to
‘I think it was very good. It was informative practise the new technique as I haven’t been on
and displayed appropriately. Yourself and your duty when I’ve needed to use it. I suppose it’s
colleague have gone to the ward and introduced like anything else, you just have to get used to
it. This was audited and assessed and it was it, although it’s difficult, as I’ve been doing it
done in a much-organised manner. I think another way for 10 years.’
overall it was very good and, obviously, we had Nurse R9,Ward A, field visit 2
the e-learning to do as well, ideally prior to
If individuals do not value the content and are unable to apply
attending the study day. It was very organised.’
it to the workplace, it is unlikely learning will be transferred
Interview 1
successfully (Knowles et al, 1998).
The researcher observed significant variation in the way that staff for delivery) and psychological factors such as motivation and
approached the technique with central lines. Risk assessments preference. This attitude was witnessed in both the study ward
are subjective due to the principles of ANTT that permit settings, but appeared prevalent in one ward more than the
the nurse to decide how they can manage the technique and other due to a variance in the way staff chose to administer
minimise risk of contamination and introducing infection.This parenteral nutrition.
S20 British Journal of Nursing, 2019, Vol 28, No 2 (IV Therapy Supplement)
ANTT and application of Kirkpatrick’s (1994) model Omitting patients and parents in the research process led to
of evaluation the exclusion of potentially valuable information and additional
Tarrant et al’s (2016) ethnographic study suggests that when viewpoints. The value of patient and service user involvement
implementing staff training there is a need to go beyond focusing has been acknowledged by National Institute of Health and Care
on individual behaviour change and to include an assessment Excellence (NICE), which suggested that involving patients and
of barriers and challenges to the implementation. The ANTT service users helps to focus on the humanity of the topic and
training provided was evaluated positively by the nurses and orientation of patient experience, (NICE, 2013).
the researcher assumed that learning would follow, leading to The disadvantages of participant observation are noted as the
positive organisational results (Reio et al, 2017). However, in ‘Hawthorne’ effect.This effect threatens the validity of research
order for learning to take place it requires a combination of as people may perform differently as a direct result of being
attitude, knowledge and skill development. observed, such as behaving in a way they believe is expected
This study found evidence of insufficient knowledge, and that of them (Feist and Gorman, 2012). However, Cargan (2007)
staff were confused about clinical terminology and lacked the suggests that such altered behaviour is usually temporary and
necessary skill to implement ANTT due to lack of confidence and routine behaviour soon returns. Similarly, the interviewer effect
lack of sufficient opportunities to practise. Staff who demonstrated can result in respondents failing to admit something or express an
competence with ANTT technique also acknowledged their opinion, depending on their thoughts regarding the interviewer
difficulties ‘getting to grips’ with the technique, with some (Brewer, 2000).
initially preferring to revert to the previous aseptic technique
used. Implications of this study
Changing behaviour and cultural norms at multiple levels
Organisational cultural challenges of the organisation are key challenges of infection control
It is acknowledged that within the organisation a range of practice (Pittet, 2004). The findings suggest that, in order to
supra- and sub-cultures exist that influence and affect individual drive change, leadership is required at all levels of the NHS
behaviour (Karahanna et al, 2005). According to Public Health organisation, and this leadership should espouse the highest levels
Wales (2017), executive leadership is required to support the of knowledge, understanding and clinical evidence in practice.
implementation of ANTT. Commitment requires a robust At the core of the organisation are its values, beliefs and rituals
training and assessment programme, equipment and resources, (De Bono et al, 2014) and some of these were evident here.
raising the profile of ANTT and ensuring auditing and robust The study identified the challenges faced by members of the
monitoring systems are in place. Across the organisation, there organisation following the introduction of a mandatory training
have been failures with engagement of other health professional intervention, some of which were mediated through cultural
groups including medical and allied health professionals. understanding. Organisational culture is a significant modifier
In order to empower staff to provide high-quality care, it is of healthcare worker behaviour, and therefore acknowledging
essential to commit to a teaching and learning ethic, through the organisational culture should influence infection and prevention
means of routine practice and innovation (Dixon-Woods et al, control performance significantly (Borg et al, 2015). Future
2014).A culture change requires all those involved with the health studies should focus on managing the culture change required
service to open their minds and change their behaviours (Clark to address habitual behaviours and any reasons for deviation
and Nath, 2014). However, achieving high levels of engagement from standard/best practice.
is only realistic within positive cultures, where staff feel valued Modification of infection prevention practices are vital to
and where relationships are effective between managers, staff improve patient care (Pittet, 2004). However it unusual for a
teams and departments (Dixon-Woods et al, 2014). The key to single profession to deliver a complete episode of care in isolation
improving infection prevention control behaviour is motivation, (Reeves et al, 2010). Senior medical staff and ward managers
education and system change—all of which are potentially are highly influential and maintain an important influence on
influenced by cultural elements (Borg, 2014). organisational culture and barriers to improvement (Cooper,
2007). Significant factors to improve infection prevention
Conclusion control behaviour are effective education, motivation and system
Limitations of the study change (Borg, 2014). Edberg (2010) suggested that resources
During the research period, which took place over 4 weeks and opportunity are likely to dictate behavioural achievement.
in May 2017, the level of ward activity was comparatively The findings demonstrate that prior to introducing change, all
lower than during typical winter months, leading to limited levels of staff should be consulted and all staff should be trained.
opportunities to observe nurses undertaking intravenous therapy. Evaluation of practice should take place regularly to address
The follow-up interviews took place in June 2017. A longitudinal consistency and quality of care.
study, including night shifts and weekend working, might have
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provided additional insight. The researcher acknowledged that Relevance of findings to further research
an outsider occasionally participating in a culture does not have Few studies have undertaken focused ethnography in the form
the opportunity to systematically cultivate the collection of all of embedded research to study ANTT implementation in
kinds of information at all levels (Wilson, 1977) and future studies clinical practice. The data enabled evaluation on the effects of
should take this into account. practice change, as perceived and experienced by the clinical
■■ What do you do to ensure that clear and consistent terminology is used around clinical procedures in your
clinical area?
■■ How are clinical procedures evaluated in your clinical setting?
■■ How does your clinical area manage procedures, training and updating for asepsis?
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