Paediatric Nurses' Adoption of Aseptic Non-Touch Technique: Rachel Isaac, Alys Einion and T Howard Griffiths

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RESEARCH

Paediatric nurses’ adoption of aseptic


non-touch technique
Rachel Isaac, Alys Einion and T Howard Griffiths

technique (Public Health Wales, 2017). The Association of Safe


ABSTRACT Aseptic Practice pledged to work in partnership with healthcare
Background: in 2015, NHS Wales introduced a national standardised approach organisations to significantly reduce healthcare-associated
to aseptic non-touch technique (ANTT). This approach aims to standardise infections through standardising aseptic technique (Rowley and
practice and promote better clinical outcomes. Aim: to provide insight into the Clare, 2011b).
challenges faced by clinical staff adopting ANTT during intravenous therapy. In order to discover whether healthcare workers are
Methods: focused ethnography across two paediatric wards in NHS Wales. Data implementing the principles of ANTT within their daily practice,
collection included participant observation, audit questionnaires and semi- a focused ethnographic study was carried out in one institution
structured interviews. Data were analysed according to Wolcott’s (1994) process within a paediatric setting.
and emerging themes were reflected upon against the theoretical framework of Staff training commenced in April 2016. At the time of
Kirkpatrick’s (1994) model of training evaluation. Findings: absence of feedback the study, all registered nurses had received the training. This
following training, individual preference, lack of opportunity to practise the ANTT involved an e-learning package and attendance at a study day in
technique, lack of clarity and standardisation and expectations of parents/ the local NHS health board.The study day included an ANTT
medical staff are all challenges faced by registered nurses. Implications of the presentation, knowledge assessment and simulated intravenous
study: the findings may be used by NHS managers to support national initiatives administration competency assessment involving standard ANTT
within staff training and development programmes, and to improve infection using a direct observation of practice assessment pro forma. No
prevention initiatives. Organisational culture is a modifier of healthcare worker additional equipment was required.
behaviour and requires further attention locally and nationally. Quality assurance
in the adoption of standardised best practice must take into account staff Methodology and methods
training and development needs, and workplace culture. Aims
Key words: Aseptic non-touch technique ■ Infection control ■ Nurse training The aim of the study was to gain insight into the challenges
■ Workplace culture ■ Organisational culture ■ Health worker behaviour
faced by clinical staff within NHS child health services when
adopting practices in relation to ANTT and intravenous therapy.

A
ll healthcare organisations should adopt a Research design
single standardised approach to aseptic non- The use of qualitative research enables the identification of
touch technique (ANTT) (Box 1) and review behavioural and cultural patterns regarding attitudes about
their policies, procedures, training and audit of infection prevention control practices (Shah et al, 2015).According
practice in relation to aseptic technique (Public to Burns and Grove (2011), qualitative research is a systematic
Health Wales, 2017). In 2015, the Welsh Government invested subjective approach involving perceptual awareness to describe
in a quality assured clinical practice framework in relation to phenomena and interpret meaning.This research method is well
ANTT with the aim of reducing inappropriate variation (Rowley suited to study human experience of health care as it aims to draw
and Clare, 2011a). All healthcare organisations were to adopt a conclusions generated by the individuals living the experience
single standardised approach to ANTT and review their policies, (LoBiondo Wood and Haber (2006).
procedures, training and audit of practice in relation to aseptic Ethnography, meaning ‘portrait of people’ was originally
developed by anthropologists as a qualitative social research
method to study cultures where the researcher is immersed in
Rachel Isaac, Researcher, Practice Development Nurse,
Registered Nursing and Midwifery Council teacher, Registered the culture (LoBiondo-Wood and Haber, 2006). Ethnography is
Nurse (children), Abertawe Bro Morgannwg University Health Board perceived as both method and methodology—the process does
not involve one particular means of data collection, but is a style of
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Alys B Einion, Associate Professor of Midwifery and Reproductive


Health, Swansea University, a.b.einion@swansea.ac.uk research enabling understanding of social meanings and activities
of people in a specific area.The approach involves close association
T Howard Griffiths, Senior Lecturer, Department of
Interprofessional Health Studies, Swansea University with and often participation in the setting (Brewer, 2000). The
researcher (RI) is employed as a practice development nurse
Accepted for publication: January 2019
within the child health department of a Welsh NHS university

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Box 1. Aseptic non-touch technique
manager, junior ward sister, three experienced registered nurses
and one newly trained nurse in intravenous therapy.The sample
■■ Aseptic non-touch technique (ANTT) is a quality-assured aseptic inclusion criteria were registered nurses who were involved with
technique that provides standards and clinical guidelines that
intravenous therapy and who had received ANTT training and
are implemented, monitored and evaluated using a structured
implementation process (Rowley and Clare, 2011a) had undergone a direct observation of practical skill (DOPS)
competency assessment. The exclusion criterion was staff who
■■ There are two types of ANTT: ‘standard’ and ‘surgical’ had not received ANTT training.
■■ Clinical staff are taught to risk assess procedures by identifying
key parts (parts of the equipment that provide a direct mode of Data collection
access to the patient) and key sites (insertion sites) in order to Data collection included participant observation field notes, the
identify which technique to adopt (Rowley and Clare, 2009)
ANTT audit questionnaire and semi-structured interviews. Data
collection took place over 7.5 hours, working alongside clinical
Table 1. Descriptors: significant themes in the study staff during their normal working time, taking field notes through
Category Descriptors participant observation for a period of six clinical shifts over
1 month. Following this period, the stratified purposive sample of
1. Ward acuity ■■ Variety of skill mix
■■ Supportive environment six participants were invited to attend semi-structured interviews.
■■ Staffing levels The study setting included both a medical and a surgical ward
in the paediatric department on a single hospital site within the
2. P
 osition of ■■ Reaction to my presence
researcher ■■ Professional duty university health board trust. During field visits, reflective thoughts
■■ Embedded research and observations were documented within the field notes. In
■■ Ethical dilemma addition, the ANTT audit questionnaire (the DOPS proforma)
3. Competent ■■ Adopted was used to observe practical skills directly. Semi-structured
■■ Knowledge and skill interviews were undertaken in an office within close proximity
to the clinical environment.The six selected participants received
4. K
 nowledge or ■■ Insufficient knowledge
skill deficit ■■ Terminology a letter inviting them to attend an interview at a negotiated time
■■ Knowledge without skill convenient to them. Interviews lasted no longer than 20 minutes
and were audio recorded and transcribed by the researcher.
5. R
 eaction to ■■ Adjustment
change ■■ Adoption
■■ Acceptance Ethical considerations
■■ Justification Ethical approval was granted from the Swansea University ethics
■■ Preference committee and the relevant NHS research and development
6. Challenges ■■ Clarification ethics committee in October 2016, subsequently followed by
■■ Standardisation ethical approval from the local university health board research
7. Expectations ■■ Leadership
and development department.The Director of Nursing Services
■■ Peer observation and Director of Medical Services for the university health board
■■ Parental expectations granted permission to approach potential recruits for this study
■■ Reaction from medical staff and approved access to two paediatric wards.

health board trust. She was actively involved in ANTT training Data analysis
within the department and so acted as a participant observer as Processing the qualitative data was undertaken using the method
part of her researcher role. adopted by Bryman (2015).The data were read case by case, and
Focused ethnography enables the researcher to apply major themes were identified, including unusual issues and group
ethnographic methods to a distinct issue or shared experience cases.The data were then read again, the text was marked, and key
within cultural settings (Cruz and Higginbottom, 2013). words were highlighted.The text was coded, and theoretical ideas
Ethnographic workplace analysis allows for the possibility of were then related to the text in order to interpret, interconnect,
full immersion through being a member of the workforce and identify significance and relate the interpretation to the research
personally sharing the experiences felt by colleagues (Tope et question.
al, 2005). Therefore, in order to understand whether healthcare Brewer (2000) identified two steps for ethnographic coding;
workers are implementing the principles of ANTT in their daily index coding and open coding. Table 1 represents codes as
practice ethnography has the potential to explore current practice ‘descriptors’ identified from significant words or phrases
through immersion within the clinical environment. transcribed in the field notes. An extract from the field notes
was reviewed by an academic supervisor to help reduce the risk
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Sampling of researcher bias.


A convenience sample of 23 registered nurses who had received
ANTT training in intravenous therapy were recruited to the Coding of semi-structured interviews
study to be observed in practice. A purposive, stratified sample The interviews were transcribed by the researcher and analysed
of six participants was selected for interview, comprising a ward using qualitative content analysis.To aid objectivity, a sample of

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RESEARCH

the transcript was reviewed by the academic supervisor. During knowledge, confused terminology, knowledge without skill and
this process new descriptive codes and categories were developed. knowledge with skill.
Data were further analysed according to Wolcott’s (1994)
qualitative analysis process and emerging themes were reflected Lack of knowledge
upon against the theoretical framework of Kirkpatrick’s (1994) A lack of practitioner knowledge and understanding of key
model of training evaluation, which adopts the characteristics of principles was observed.
midrange theory and distinguishes four outcome levels: Observed deviation from the taught technique identified
■■ Level 1: reaction unnecessary use of a sterile field, use of both sterile and non-sterile
■■ Level 2: learning gloves and a potential failure to protect key parts of equipment.
■■ Level 3: behaviour During one preparation phase the researcher was confident there
■■ Level 4: results. had been no risk of contamination; however, in order to reach
the patient the nurse being observed had to leave the treatment
Results room and negotiate a corridor.The researcher therefore chose to
The following typologies were identified: intervene as key parts of the syringes were exposed.The researcher
■■ Lack of knowledge (failure to protect the key parts—the parts of informed the nurse that she would need to protect the key parts
equipment that provide a direct mode of access to the patient) before we could leave the treatment room. The nurse appeared
■■ Confused terminology (misunderstanding of ANTT to understand the reason why the researcher had intervened
terminology) (Nurse R7, Ward A, extract from field visit 3).
■■ Lack of skill (although staff were aware of the concept of
ANTT, there was a lack of confidence to practise the technique) Confused terminology
■■ Preference (despite awareness, staff chose to adapt the technique Despite undergoing training, some staff still appeared confused
according to personal preference) regarding the concept of asepsis. During observation, the
■■ Knowledge and skill staff demonstrated (appropriate knowledge researcher asked nurses what, in their view, was the aim of the
and skill resulting in the adoption of the correct technique). technique. One said:
Further themes were derived from the interview data:
‘To be as close to clean and sterile as possible.’
■■ Training of staff
Nurse R6,Ward A, field visit 3
■■ ANTT technique variation
■■ Adoption of the all-Wales standardisation. Knowledge without skill
The findings from data analysis were reviewed against According to Harrison (2005), learning is a social process,
Kirkpatrick’s (1994) evaluation theoretical framework for further influenced by everyday experiences, where a shift of control of
confirmation and validation. learning to the learner develops. During field visits, the researcher
became aware that although staff had received training some did
Level 1: reaction not have the confidence or experience to practise the technique.
This level acknowledges the effectiveness of training.When staff One nurse was asked her experience of using a standard ANTT
were asked what they thought of the way the ANTT training with a central line:
had been delivered, there was a positive response:
‘To be honest, I haven’t had much chance to
‘I think it was very good. It was informative practise the new technique as I haven’t been on
and displayed appropriately. Yourself and your duty when I’ve needed to use it. I suppose it’s
colleague have gone to the ward and introduced like anything else, you just have to get used to
it. This was audited and assessed and it was it, although it’s difficult, as I’ve been doing it
done in a much-organised manner. I think another way for 10 years.’
overall it was very good and, obviously, we had Nurse R9,Ward A, field visit 2
the e-learning to do as well, ideally prior to
If individuals do not value the content and are unable to apply
attending the study day. It was very organised.’
it to the workplace, it is unlikely learning will be transferred
Interview 1
successfully (Knowles et al, 1998).

An innovation is more likely to be accepted if is promoted Knowledge with skill


by someone who shares a similar character and language with During field visits, 10 out of 12 staff directly observed administering
the target audience (Dulcan, 2005). Successful training should intravenous therapy displayed the ability to perform to a specific
build upon learners’ past experiences and connect learning to standard in the clinical environment with appropriate knowledge,
clinical practice (Knowles et al, 1998). skill, behaviour and attitude (Franklin and Melville, 2015).
© 2019 MA Healthcare Ltd

During a ward-based discussion with an experienced band 5


Level 2: learning staff nurse, the researcher was informed:
This level seeks to determine whether knowledge transfer, skill
development/modification and attitudes were changed. Following ‘Before I transferred to this ward I hadn’t had
data analysis, typologies were subsequently identified as: lack of much experience with central lines and I asked

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staff to show me how to use them until I was raises the question of whether this is better for the patient
competent and felt safe, as I would never do or whether clinical procedures should be standardised. One
anything I didn’t feel safe to do. I have been nurse commented:
shown a variety of ways until it was clarified
‘I think, reflecting on my practice, the technique
exactly which way you do it. I am now confident
has changed based on what a certain area or ward
with the technique.’
Nurse R8,Ward A field visit 3 sister likes to use. Things have come in and out
of fashion and there have been different ways of
doing it. Therefore, I think it would be a positive
Jenner et al (2002) suggested that knowledge is achievable
thing if we all sing from the same hymn book
through training provision; however, that does not guarantee
and use the same technique. As a mentor, I’m
sustained behaviour change. Effective clinical practice is the result
going to be teaching nurses of the future, and,
of a combination of knowledge, skills and attitude (Cooper,
if I teach them the way I used to before, they
2007).Throughout the field visits and interviews, it was evident
are going to get quite confused. It is better to
that confusion existed regarding the terminology ‘aseptic’,‘sterile’
have the one practice, and I would like all my
and ‘clean’. The evaluation of learning provided examples of
students to learn the same way so that they are
lack of knowledge, knowledge without skill, and knowledge
not confused.’
and skill acquisition.
Interview 3, experienced registered nurse
Level 3: behaviour The principles of ANTT allow the healthcare worker to
Behaviour can be defined as the extent to which change rationalise their behaviour based on the number and size of key parts.
in behaviour has occurred as a result of receiving training
(Kirkpatrick, 1994). Throughout the field visits, the researcher Discussion
noticed there was a variance in the way staff performed ANTT. Challenges experienced by nurses with the
Although it is acknowledged that staff maintained asepsis while introduction of ANTT
adapting ANTT, the researcher became aware that varying Iedema et al (2015) suggested that people are able to learn from
techniques can be confusing for teaching others such as parents scrutinising their own behaviour and habitual way of doing things.
and students. According to Ward (2013), the understanding of During participant observation, staff were asked whether they had
the reasons behind a particular behaviour is a key factor in experienced any challenges adopting ANTT. Some commented
promoting this behaviour. Interviewing participants provided on the reaction of doctors; for example:
an opportunity to explore this issue further:
‘Medical staff have raised concerns about the
‘I think it would be great if we could all do it technique. Parents are also taught a different way.
the same way, especially now that we have the I have seen people doing different versions of
bigger blue trays. I notice more people are doing ANTT.’
it the same way now. However, I think that it Nurse R4, field visit 3,Ward A
can be difficult to change practice when this is
De Bono et al (2014) stated that medical professionals often
the way you have been doing ANTT throughout
prefer to adhere to known practices rather than explore innovative
your career. I think as long as practice is safe
methods. Significantly, although the paediatric consultant
and all key parts are protected then there is
expressed concerns, he accepted the change of practice from a
always going to be slight variation.’
traditional aseptic technique to ANTT. Nurses voiced concerns
Interview 2, experienced registered nurse
regarding lack of clarity and standardisation of using ANTT. For
example, one said:
Level 4: results
‘I have observed some people doing a mix of the
It was noted that, rather than fully employing standard ANTT,
old [and new] technique. They still like to use
staff were adapting it by using a trolley rather than the blue
sterile gloves and a sterile field but then manage
tray provided to undertake intravenous therapy. Some nurses
the parts in their individual packets. Surely we
unnecessarily placed a sterile field on the trolley, while others
should all be doing it the same way?’
managed the equipment in their packets or with caps on, either
Nurse R2, field visit 1,Ward A
directly on the trolley or on a blue tray.
One of the principles of ANTT is to allow the nurse to risk McAteer et al (2014) suggested that implementation of
assess how to achieve asepsis rather than dictate how clinical interventions to change healthcare practice may be influenced
procedures should be performed (Rowley and Clare, 2011a). by attributes of the intervention (e.g. the clarity of instructions
© 2019 MA Healthcare Ltd

The researcher observed significant variation in the way that staff for delivery) and psychological factors such as motivation and
approached the technique with central lines. Risk assessments preference. This attitude was witnessed in both the study ward
are subjective due to the principles of ANTT that permit settings, but appeared prevalent in one ward more than the
the nurse to decide how they can manage the technique and other due to a variance in the way staff chose to administer
minimise risk of contamination and introducing infection.This parenteral nutrition.

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RESEARCH

ANTT and application of Kirkpatrick’s (1994) model Omitting patients and parents in the research process led to
of evaluation the exclusion of potentially valuable information and additional
Tarrant et al’s (2016) ethnographic study suggests that when viewpoints. The value of patient and service user involvement
implementing staff training there is a need to go beyond focusing has been acknowledged by National Institute of Health and Care
on individual behaviour change and to include an assessment Excellence (NICE), which suggested that involving patients and
of barriers and challenges to the implementation. The ANTT service users helps to focus on the humanity of the topic and
training provided was evaluated positively by the nurses and orientation of patient experience, (NICE, 2013).
the researcher assumed that learning would follow, leading to The disadvantages of participant observation are noted as the
positive organisational results (Reio et al, 2017). However, in ‘Hawthorne’ effect.This effect threatens the validity of research
order for learning to take place it requires a combination of as people may perform differently as a direct result of being
attitude, knowledge and skill development. observed, such as behaving in a way they believe is expected
This study found evidence of insufficient knowledge, and that of them (Feist and Gorman, 2012). However, Cargan (2007)
staff were confused about clinical terminology and lacked the suggests that such altered behaviour is usually temporary and
necessary skill to implement ANTT due to lack of confidence and routine behaviour soon returns. Similarly, the interviewer effect
lack of sufficient opportunities to practise. Staff who demonstrated can result in respondents failing to admit something or express an
competence with ANTT technique also acknowledged their opinion, depending on their thoughts regarding the interviewer
difficulties ‘getting to grips’ with the technique, with some (Brewer, 2000).
initially preferring to revert to the previous aseptic technique
used. Implications of this study
Changing behaviour and cultural norms at multiple levels
Organisational cultural challenges of the organisation are key challenges of infection control
It is acknowledged that within the organisation a range of practice (Pittet, 2004). The findings suggest that, in order to
supra- and sub-cultures exist that influence and affect individual drive change, leadership is required at all levels of the NHS
behaviour (Karahanna et al, 2005). According to Public Health organisation, and this leadership should espouse the highest levels
Wales (2017), executive leadership is required to support the of knowledge, understanding and clinical evidence in practice.
implementation of ANTT. Commitment requires a robust At the core of the organisation are its values, beliefs and rituals
training and assessment programme, equipment and resources, (De Bono et al, 2014) and some of these were evident here.
raising the profile of ANTT and ensuring auditing and robust The study identified the challenges faced by members of the
monitoring systems are in place. Across the organisation, there organisation following the introduction of a mandatory training
have been failures with engagement of other health professional intervention, some of which were mediated through cultural
groups including medical and allied health professionals. understanding. Organisational culture is a significant modifier
In order to empower staff to provide high-quality care, it is of healthcare worker behaviour, and therefore acknowledging
essential to commit to a teaching and learning ethic, through the organisational culture should influence infection and prevention
means of routine practice and innovation (Dixon-Woods et al, control performance significantly (Borg et al, 2015). Future
2014).A culture change requires all those involved with the health studies should focus on managing the culture change required
service to open their minds and change their behaviours (Clark to address habitual behaviours and any reasons for deviation
and Nath, 2014). However, achieving high levels of engagement from standard/best practice.
is only realistic within positive cultures, where staff feel valued Modification of infection prevention practices are vital to
and where relationships are effective between managers, staff improve patient care (Pittet, 2004). However it unusual for a
teams and departments (Dixon-Woods et al, 2014). The key to single profession to deliver a complete episode of care in isolation
improving infection prevention control behaviour is motivation, (Reeves et al, 2010). Senior medical staff and ward managers
education and system change—all of which are potentially are highly influential and maintain an important influence on
influenced by cultural elements (Borg, 2014). organisational culture and barriers to improvement (Cooper,
2007). Significant factors to improve infection prevention
Conclusion control behaviour are effective education, motivation and system
Limitations of the study change (Borg, 2014). Edberg (2010) suggested that resources
During the research period, which took place over 4 weeks and opportunity are likely to dictate behavioural achievement.
in May 2017, the level of ward activity was comparatively The findings demonstrate that prior to introducing change, all
lower than during typical winter months, leading to limited levels of staff should be consulted and all staff should be trained.
opportunities to observe nurses undertaking intravenous therapy. Evaluation of practice should take place regularly to address
The follow-up interviews took place in June 2017. A longitudinal consistency and quality of care.
study, including night shifts and weekend working, might have
© 2019 MA Healthcare Ltd

provided additional insight. The researcher acknowledged that Relevance of findings to further research
an outsider occasionally participating in a culture does not have Few studies have undertaken focused ethnography in the form
the opportunity to systematically cultivate the collection of all of embedded research to study ANTT implementation in
kinds of information at all levels (Wilson, 1977) and future studies clinical practice. The data enabled evaluation on the effects of
should take this into account. practice change, as perceived and experienced by the clinical

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CPD reflective questions


© 2019 MA Healthcare Ltd

■■ What do you do to ensure that clear and consistent terminology is used around clinical procedures in your
clinical area?
■■ How are clinical procedures evaluated in your clinical setting?
■■ How does your clinical area manage procedures, training and updating for asepsis?

S22 British Journal of Nursing, 2019, Vol 28, No 2 (IV Therapy Supplement)

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