The document appears to be a log of customer service interactions containing the following information for each entry: agent name, agent id, user id, site name, channel, start time of chat, and in some cases an additional status field. There are over 170,000 entries in the log with many repeat customer ids suggesting it covers multiple interactions over time across different agents and channels.
The document appears to be a log of customer service interactions containing the following information for each entry: agent name, agent id, user id, site name, channel, start time of chat, and in some cases an additional status field. There are over 170,000 entries in the log with many repeat customer ids suggesting it covers multiple interactions over time across different agents and channels.
The document appears to be a log of customer service interactions containing the following information for each entry: agent name, agent id, user id, site name, channel, start time of chat, and in some cases an additional status field. There are over 170,000 entries in the log with many repeat customer ids suggesting it covers multiple interactions over time across different agents and channels.