Bản Sao Trắng Đen

1. Which term represents what a company owns, such as cash, inventory of materials, and buildings?
a. Liabilities
b. Equity
c. Assets
d. Revenues
1. Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
1. Which of the following statements regarding reconciliation accounts are not true?
a. Data are posted directly into them
b. Data are automatically posted into them after they are posted to the corresponding sub-ledger
c. The reconciliation account includes the sum of the postings of the sub-ledgers.
d. None of the above
1. Which business process is described below?

a. fulfillment/sales process
b. procurement/buying process
c. Asset management process
d. production process
1. ___________ indicates the financial condition of a company at a specific point in time.
a. Income Statement
b. Balance Sheet
c. Chart of Accounts
d. Statement of Income
1. What is the final step of the procurement process?
a. Invoice
b. Purchase Requisition
c. Purchase Order
d. Payment
1. In order to produce X milk products, Vinamilk company needs to import milk powder Y from supplier Z. Y in
SAP ERP is called
a. Raw material
b. Semi-finished goods
c. Finished goods
d. Trading goods
1. Which process involves the actual creation of the products?
a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
1. In order to start the order-to-cash process, which document could be received from customer before? (Choose
the best option)
a. Quotation
b. Customer Inquiry
c. Purchase order
d. Sales document
1. Fulfillment tasks in SAP system are done by the staffs from:
a. Sales & Distribution (SD) department
b. Financial Accounting (FI)department
c. Materials Management (MM)department
d. All of above
1. Which term represents the costs associated with creating and selling products and services?
a. Assets
b. Expenses
c. Liabilities
d. Equity
1. Which documents are trasaction data which created from procure-to-pay process?
a. Customer inquiry, Quotation, Sales order, Outbound delivery document, Packing list, Goods issue, Invoice,
Confirmation of Payment.
b. Purchase requisition, Request for quotation, Quotation, Purchase order, Goods receipt, Packing list, Invoice,
Confirmation of payment.
c. Purchase requisition, planned order, production order, goods receipt, goods issue.
d. None of above
1. Which process tracks the financial impact of process steps with the goal of meeting legal reporting
requirements?
a. Human Capital Management (HCM)
b. Project Management
c. Financial Accounting
d. Management Accounting or Controlling (CO)
1. ............ is concerned with matching the demand for materials in the organization with the supply
a. Business Planning
b. The Silo Effect
c. Project Management
d. Material Planning
1. Master data that companies use to determine the selling prices of their products
a. Pricing Conditions
b. Output Conditions
c. Shipping Point
d. Partner Functions
16. Which of the following statements are NOT true?

a. Accounts receivable accounting is concerned with customers.
b. Expenses are what the company owes to others, including money owed to vendors and loans from financial institutions
c. Accounts payable accounting is not associated with the fulfillment process.
d. Within accounts receivable accounting, when a payment is made the bank account is debited and the appropriate
customer account is credited
17. Which term refers to business processes that are not executed by a single group or function?
a. Silo Effect
b. Cross-Functional
c. Functional Structure
d. Organizational Structure
18. The UE00 sales organization is responsible for selling within X sales area for Y Division Channel and Z Distribution
Channel . UE00, X, Y, and Z are called:
a. Organization data
b. Master data
c. Transaction data
d. All of above
19. Payment terms are declared on what document?
a. Invoice
b. Purchase Order
c. Goods Receipt Document
d. Purchase Requisition
20. In fulfilment process, when Goods issue is created, which accounts will be affected?
a. Inventory account increased, customer receivable account increased
b. Inventory account increased, Cost of goods sold account decreased
c. Inventory account decreased, Cost of goods sold account increased
d. Inventory account decreased, customer receivable account decreased
21. When an invoice is not payment, this invoice is:
a. Cleared item b. Open item c. Billing d. all of above
22. Which term refers to an ordered listing of accounts that comprise a company’s general ledger(sổ cái)?
a. General ledger
b. Balance sheet
c. Bank ledger
d. Chart of accounts (COA)
c. inventory process
24. Which of the following documents informs about the contents in a shipment?
a. Invoice
b. Purchase Order
c. Goods Receipt Document
d. Packing List
25. Which of the following is the correct sequence of steps in the Procurement Process?
a. Create Requisition, Create & Send PO, Receive Shipment, Receive Invoice, Send Payment
b. Create & Send PO, Receive Requisition, Receive Shipment, Receive Invoice, Send Payment
c. Create & Send PO, Receive Shipment, Create Requisition, Receive Invoice, Send Payment
d. Create Requisition, Create & Send PO, Receive Customer Acknowledgment, Receive Shipment, Receive Invoice
26. Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such
as raw materials needed to make products?
27. Which information displays the time for delivering goods in sales order?
a. Schedule lines
b. Conditions
c. Item conditions
d. Document flow
28. In Fulfillment process, when invoice is created, which accounts will be affected?
a. Revenue account increased, customer receivable account increased
b. Revenue account increased, cost of goods sold increased.
c. Revenue account decreased, cost of goods sold account decreased
d. Revenue account decreased, customer receivable account decreased
29. Which of the following steps in the fulfillment process have an impact on the financials of the company receiving the
order from the customer?
a. receive customer inquiry, send quotation
b. send quotation
c. receive customer purchase order
d. send shipment, receive customer payment
30. Which term is a general ledger account that consolidates data from a group of related sub-ledger accounts?
a. Subsidiary ledger
b. Sub-ledger
c. Reconciliation account
31. A three-way match involves which of the following documents?
a. Purchase Order, Goods Receipt Document, Invoice
b. Purchase Requisition, Goods Receipt Document, Invoice
c. Purchase Order, Packing List, Invoice
d. Purchase Requisition, Packing List, Invoice
32. Which term does represent the debt that the company owes to external partners, including the debt owed to the
supplier and loans from financial institutions?
a. Liabilities
b. Equity
c. Assets
d. Revenues
33. Which information does help to manage the whole fullfilment process?
a. Schedule lines
b. Conditions
c. Item conditions
d. Document flow
34. Which of the following equation does represent the balance of balance sheet accounts in FI?
a. Equities = Liabilities + Assets
b. Assets = Liabilities
c. Assets = Liabilities + Equities
d. Liabilities = Equities + Assets
35. Which functional departments have the integration involved in the order-to-cash process in SAP ERP system?
a. Sales & Distribution (SD), Financial Accounting (FI)
b. Sales & Distribution (SD), Human Capital Management (HCM), Project Management (PM)
c. Sales & Distribution (SD), Material Management (MM), Financial Accounting (FI)
d. Sales & Distribution (SD), Human Capital Management (HCM)
c. inventory process
37. Which process uses historical data and sales forecasts to plan which materials will be procured and produced?
38. Which business process does exist in all types of businesses?
a. customer services
b. Sales/Fulfillment
c. Financing/Accounting
d. Production
40. The following statement “ABC company will obtain at least 200000 USD in profit in 2017” shows
a. Business goal
b. business mission
c. business vision
d. all of above
41. Which of the following is used to report data needed to meet legal and regulatory requirements?
a. Assets
b. Equity
c. Tangible document
d. Financial statement
42. Observe following Purchase order (PO): (used for 34, 35, 36, 37)
Delivery Date, Shipped VIA, F.O.B. Point are called:
a. Terms of Delivery
b. Terms of Payment
c. Terms of Shipping
d. Terms of Billing
43. This PO is sent from buyer to seller which buyer is:
a. GBI b. GBI customer c. GBI vendor d. GBI partner
44. The payment terms in this PO show that the buyer must pay:
a. Total invoice after received goods 30 days
b. Total invoice within 30 days
c. Total invoice value is $8750
d. Total invoice value is $ 8750 including 10% VAT
45. If any incidents happened during the delivery process, which following statement is true:
a. Buyer is fully responsible for any costs incurred as the product legal responsibility is belong to buyer.
b. Buyer still must do full payment for seller.
c. Seller is fully responsible for any costs incurred as the product legal responsibility have been not belong to the buyer
yet.
d. The result depends on the contract between seller and buyer.
1. Which term refers to business processes that are not executed by a single group or function?
a. Silo Effect
b. Cross-Functional
d. Enterprise Systems
e. Organizational Structure
Answer: b
Section: The Functional Organizational Structure
2. Which term refers to a system in which workers complete their tasks in separate departments without regard
to the consequences for the other components of the process?
a. ERP Effect
b. Cross-Functional
d. Enterprise Systems
e. Silo Effect
Answer: e
Section: The Functional Organizational Structure: The Silo Effect
3. Which system supports business processes end to end?
a. Management System
b. Accounting System
c. Enterprise System
d. Functional Structure
e. Document System
Answer: c
4 Which of the following statements about business processes is true?
a. They are executed across multiple functions.
b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above
Answer: d
Section: Business Processes
5. Which term represents a set of tasks or activities that produce desired outcomes?
a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
Answer: a
6. Which term refers to all of the activities involved in buying or acquiring the materials used by the
organization, such as raw materials needed to make products?
e. Lifecycle Data Management
Answer: b
7. Which process involves the actual creation of the products?
Answer: c
8. Which process uses historical data and sales forecasts to plan which materials will be procured and produced?
Answer: a
9. Which process supports the design and development of products from the initial product idea stage through
the discontinuation of the product?
Answer: e
10. Which process tracks the financial impact of process steps with the goal of meeting legal reporting
requirements?
Answer: c
11. Which process is used to plan and execute large projects such as the construction of a new factory or the
production of complex products such as airplanes?
Answer: b
12. Which process focuses on people within an organization and includes functions such as recruiting, hiring,
training, and benefits management?
Answer: a
13. What is the final step of the procurement process?
a. Invoice
c. Purchase Order
d. Payment
Answer: d
Section: Business Processes: Procurement-Buy
14. What steps are involved in the accounting portion of the procurement process?
a. Receiving the materials and the invoice
b. Creating the purchase requisition and sending payment
c. Creating and sending the purchase order
d. Creating the purchase requisition and receiving the materials
e. Receiving the invoice and sending payment
Answer: e
15. What is the first step of the production process?
a. Authorize Production
b. Request Production
c. Create Product
d. Receive Finished Goods
e. Issue Raw Materials
Answer: b
Section: Business Processes: Procurement-Make
16. What function does the warehouse perform in the fulfillment process?
a. Prepares and sends the shipment to the customer
b. Communicates data related to the order to other parts of the organization
c. Tracks the order
d. Notifies the customer
Answer: a
17. ___________ is concerned with matching the demand for materials in the organization with the supply.
b. The Silo Effect
Answer: d
Section: Business Processes: Material Planning-Plan
18. Which of the following is concerned with the storage and movement of materials?
b. Silo Effect
e. Inventory and warehouse management (IWM)
Answer: e
Section: Business Processes: Inventory and Warehouse Management-Store
19. _____________enables an organization to optimize its product development process, from design to market,
while ensuring that it complies with industry, quality, and regulatory
standards?
b. Lifecycle Data Management
Answer: b
Section: Business Processes: Lifecycle Data Management-Design
20. _____________ provides tools to manage and store documents securely and to keep track of the multiple
versions of these documents?
a. Document Management
b. Enterprise Management
Answer: a
21. How does GBI Global sell its merchandise?
a. Directly to customers
b. Via a network of specialized dealers
c. Via the Internet
d. All of the above
Answer: b
Section: Global Bicycle Incorporated (GBI)
22. Which of the following statements about SAP R/3 is true?
a. It supports a single function or department
b. It is an end-to-end enterprise system
c. Sharing data between departments is problematic
Answer: b
Section: How to use this book: SAP Software and Certification
1. Within the financial structure, typical functions or departments found in a modern

organization include which of the following?
a. Purchasing
b. Operations
c. Internships
d. Finance
e. marketing
Answer: a, b, d, e
2. Which of the following are steps within a generic business process of an organization?
a. Payment
b. Trigger
c. Shipment
d. Outcome
e. Confirmation
Answer: b, d
3. Which processes have an impact on an organization’s finances?
a. Financial accounting processes
b. Project management processes
c. Management accounting or controlling processes
d. Material planning process
e. Procurement process
Answer: a, c
4. Which processes focus primarily on people and projects?
a. Financial accounting processes
b. Procurement process
c. Production process
d. Human capital management processes
e. Project management processes
Answer: d, e
5. Which of the following are components of the procurement process?
a. Warehouse
b. Purchasing
c. Sales
d. Operations
e. Accounting
Answer: a, b, e
Section: Business Processes: Production-Make
6. Which of the following are components of the production (make) process?
a. Sales
b. Operations
c. Warehouse
d. Accounting
e. Production
Answer: c, e
Section: Business Processes: Production-Make
7. Which of the following are components of the fulfillment (sell) process?

a. Sales
b. Operations
c. Warehouse
d. Accounting
e. Production
Answer: a, c, d
Section: Business Processes: Fulfillment-Sell
8. The term materials encompasses which of the following?
a. Products
b. Components
c. Parts
d. Anything used in an organization
e. Accounting
Answer: a, b, c, d
Section: Business Processes: Fulfillment-Sell
9. Which of the following activities are related to the production process?
a. Request materials
b. Store materials
c. Locate Materials
d. Issue Materials
e. Receive Payment
Answer: a, b, c, d
10. Which of the following activities are related to the procurement process?
a. Issue Materials
b. Receive Materials
c. Prepare for Storage
d. Store Materials
e. Locate Materials
Answer: b, c, d
11. Which of the following activities are related to the fulfillment process?
a. Locate Materials
b. Prepare Shipment
c. Prepare for Storage
d. Store Materials
e. Ship to Customer
Answer: a, b, e
12. Which of the following are components of the lifecycle data management process?
a. Engineering
b. Marketing
c. Accounting
d. Production
e. Sales
Answer: a, b, d
13. Which departments take part in the conception of an idea?
a. Accounting
b. Production
c. Engineering
d. Sales
e. Marketing
Answer: c, e
14. In which elements of the lifecycle data management process does marketing play a role?
a. Design
b. Conceive product ideas
c. Make
d. Marketing & service
e. Discontinue product
Answer: c, d, e
15. In which components of the asset management process is production involved?
a. Settlement
b. Perform maintenance
c. Authorize maintenance
d. Request maintenance
e. Perform service
Answer: b, c, d
Section: Business Processes: Asset Management and Customer Service-Service
16. Sales is involved in which steps in the customer service process?
a. Perform service
b. Create service request
c. Settlement
d. Authorize service
e. Request maintenance
Answer: b, d
Section: Business Processes: Human Capital Management-People
17. What part of the project management process is within the various functional areas?
a. Budgeting
b. Execution
c. Settlement
d. Planning
Answer: a, b, c, d
Section: Business Processes: Project Management-Projects
18. Which of the following products fall(s) within GBI’s line of business?
a. Deluxe and professional touring bikes
b. Men and women’s off-road bikes
c. Motor bikes
d. Bike accessories
Answer: a, b, d
Section: Global Bicycle Incorporated (GBI)
19. What is true about SAP R/3?
a. Supports a single function or department
b. Executes every process from start to finish
c. Consolidates process data in a single database
d. Enables users to view the status of a process in real time
Answer: b, c, d
Section: How to use this book: SAP Software and Certification
1. The most common organizational structure within modern organizations is the functional structure.
Answer: True
2. Losing sight of the big picture is commonly referred to as the silo effect.
Answer: True
3. Systems that support end-to-end processes are called business processes.
Answer: False
4. An enterprise system is a set of tasks or activities that produce desired outcomes.
Answer: False
Section: The Functional Organizational Structure: Enterprise Systems
5. Without the various steps of the business process, a company can’t successfully bill customers and ship
products.
Answer: True
6. The lifecycle data management (design) process supports the design and development of products from the
initial product idea stage through the discontinuation of the product.
Answer: True
7. The material planning process is used to maintain internal assets such as machinery and to delivery after-sales
customer services such as repairs.
Answer: False
8. The fulfillment process (sell) consists of all the steps involved in selling and delivering the products to the
organization’s customers.
Answer: True
9. The financial accounting process focuses on internal reporting to manage costs and revenues.
Answer: False
10. The procurement process includes all of the tasks involved in acquiring needed materials.
Answer: True
11. Within the production process, the issuing of raw materials takes place in the warehouse.
Answer: True
12. Materials encompass all the products, components, and parts that are used in an organization.
Answer: True
13. Lead time is the time between placing the order and receiving confirmation that the item has been shipped.
Answer: False
14. The purpose of material planning is to match supply with demand.
Answer: True
15. Insufficient supply results in a situation called “stock out.”
Answer: True
16. Excess supply will result in lower inventory costs because the company is eligible for a bulk rate.
Answer: False
17. Forecasts of finished goods are determined by data from material planning.
Answer: True
18. Large warehouses do not need to move items as quickly and efficiently as smaller warehouses.
Answer: False
19. Asset management is concerned with both the preventive and the corrective maintenance of an organization’s
equipment.
Answer: True
Section: Business Processes: Asset Management and Customer Service-Servic
20. Document management provides tools to manage and store documents securely and to keep track of the multiple
versions of these documents.
Answer: True
21. The final stage of asset management and customer service is the authorization maintenance stage.
Answer: False
22. The final stage of the customer service process is the settlement stage.
Answer: True
23. A project is permanent in nature and is typically associated with smaller, simpler projects.
Answer: False
24. During the planning phase of a project the scope of the project is defined and the milestones and deadlines are
established.
Answer: True
25. Projects rely on resources located in and work performed in other processes.
Answer: True
26. Common reports of financial accounting include income statement, profit and loss, and balance sheet.
Answer: True
Section: Business Processes: Financial Accounting-Track for External Reporting
27. Accounts payable is used to track money owed by customers.

Answer: False
28. Asset accounting is concerned with tracking financial data related to assets such as machinery and cars.
Answer: True
29. Accounts receivable is used to track money that is owed to vendors.
Answer: False
30. Management accounting helps an organization track costs and revenues to assess its profitability
Answer: True
Section: Business Processes: Management Accounting-Track for Internal Reporting
Chapter 2
Introduction to SAP ERP
Multiple Choice Questions
1. Which term relates to the technical capabilities that allow systems to connect with one
another through standardized interfaces called Web services?
a. Enterprise Resource Planning
b. Supply Chain Management
c. Architecture
d. Service-Oriented Architecture
2. Which term refers to the technical structure of the software, how users interact with the software, and how the
software is physically managed on computer hardware?
a. Architecture
b. Supply Chain Management
c. Enterprise Resource Planning
d. Service Oriented Architecture
3. Which of the following is used to integrate several client-server applications and create enterprise mash-ups, or
composite applications?
a. Management System
b. Accounting System
c. Enterprise System
d. All of the above
e. Web Services
4. Which system connects a company’s ERP system to those of its customers?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
Answer: b
Section: Enterprise Systems
5. Which of the following systems helps companies administer the processes of research, design, and product
management?
a. Application Platform
b. Customer Relationship Management (CRM)
c. Enterprise Solution
d. Product Lifecycle Management (PLM)
Answer: d
6. Which program is the “operating system” for an entire company’s business processes?
a. Microsoft Vista
b. Linux
c. SAP NetWeaver
d. SAP Prolific
Answer: c
Section: Application Platforms
7. The highest organizational level in SAP ERP is the
a. Vendor
b. Client
c. Material Master
d. Plant
Answer: b
Section: Data in an Enterprise System – Organizational Data
8. Which of the following is(are) used to represent the structure of an enterprise?
a. Organizational Data
c. Client
d. Plant
Answer: a
9. Which of the following terms refers to an organizational element that performs multiple functions and is relevant
to several processes?
a. Warehouse
b. Procurement
c. Plant
d. Fulfillment
Answer: c
10 How many company codes can a plant belong to?
a. One
b. Two
c. Three
d. Any Number
Answer: a
11 Which of the following master data is used in numerous processes?
a. Material Master
b. Plant
c. Company Code
d. Customer Master
e. Vendor Master
Answer: a
Section: Data in an Enterprise System – Master Data
12 Materials that are created by the production process from other materials are referred to as _____________
a. Finished Goods (FERT)
b. Semi-finished Goods (HALB)
c. Trading Goods (HAWA)
d. Raw Materials
Answer: a
13 What type of materials is purchased from a vendor?
a. Trading Goods
b. Finished Goods (FERT)
c. Semi-finished Goods (HALB)
d. Material Types
Answer: a
1. Materials that are purchased from an external source (a vendor) and used in the
production process are known as ______________
a. Finished Goods (FERT)
b. Semi-finished Goods (HALB)
c. Trading Goods (HAWA)
d. Raw Materials
Answer: d
15 Which of the following terms refers to materials with similar characteristics?
a. Material Master
b. Material Group
c. Transaction Data
d. Material number
Answer: b
16 ____________reflect(s) the consequences of executing process steps.
a. Material Groups
b. Organizational Data
c. Transaction Data
d. Project Management
Answer: c
Section: Data in an Enterprise System – Transaction Data
17 Financial accounting (FI) documents, management accounting or controlling (CO)
documents, and material documents are referred to as
a. Transaction Documents
b. Transaction Data
c. Material Group
d. Virtual Documents
Answer: d
Section: Data in an Enterprise System – Transaction Data
18 Which term is generally used to describe the ways that users can view and analyze data to
help them make decisions and complete their tasks?
a. Reporting
b. Evaluating
c. Characteristics
d. Period Definition
e. Online Analytic Processing (OLAP)
Answer: a
Section: Data in an Enterprise System – Reporting
19 Which of the following is(are) used to capture specified transaction data in an aggregated and
summarized form that enables users to analyze the data as needed.
a. Reporting
b. Evaluating
c. Information Structures
d. Period Definition
e. Online Analytic Processing (OLAP)
Answer: c
Section: Data in an Enterprise System – Reporting
20 Which of the following identify tasks that are scheduled to be completed in a process?
a. Online Lists
b. Parameters
c. Information Structures
d. Work Lists
e. Period definitions
Answer: d
Section: Reporting – Work Lists
Multiple Answer Questions

1. A three-tier architecture includes which of the following components?
a. Operating system layer
b. Data layer
c. Presentation layer
d. Application layer
e. Network layer
Answer: b, c, d
Section: Enterprise Systems – Architecture of Enterprise Systems
2. Which of the following statements concerning Web services are true?
a. Web services expose functionality to other applications.
b. One Web service can be used to execute multiple steps in a process.
c. Web services have standard interfaces for input and output.
d. Web services are an essential component of enterprise systems.
e. Web services can be used to create composite applications.
Answer: a, d, e
Section: Enterprise Systems – Client-Server Architecture
3. Which of the following SAP systems are used to support inter-company processes? (2 correct answers)
a. SAP ERP
b. SAP SCM
c. SAP CRM
d. SAP BI
e. SAP Netweaver
Answer: b, c
4. Which of the following SAP systems are used to support inter-company processes?
a. SAP SCM
b. SAP CRM
c. Production planning (PP) module
d. Materials management (MM) module
e. Strategic enterprise management (SEM) module
Answer: a, b
5. Which of the following statements regarding organizational data are true?

a. Organizational data represent entities such as customers and vendors.
b. Organizational data define the structure of an enterprise.
c. Organizational data are a consequence of the execution of process steps.
d. Organizational data are constantly changing.
e. Organizational data change infrequently.
Answer: a, b
6. Which of the following statements regarding master data are true?
a. Master data represent entities such as customers and vendors.
b. Master data define the structure of an enterprise.
c. Master data are a consequence of the execution of process steps.
d. Master data are constantly changing.
e. Master data change infrequently.
Answer: a, c
Section: Data in an Enterprise Systems – Master Data
7. Which of the following statements concerning transaction data are true?
a. Transaction data represent entities such as customers and vendors.
b. Transaction data define the structure of an enterprise.
c. Transaction data are a consequence of the execution of process steps.
d. Transaction data are constantly changing.
e. Transaction data change infrequently.
Answer: c, d
Section: Enterprise Systems – Transaction Data
8. Which of the following are examples of organizational data in SAP?
a. Client
b. Customer
c. Purchasing Organization
d. Vendor
e. Plant
Answer: a, b, d
9. Which of the following are examples of master data in SAP?
a. Client
b. Customer
c. Purchasing Organization
d. Vendor
e. Plant
Answer: b, d
10. A plant can be used to represent which of the following?
a. A factory
b. A storage facility (warehouse, DC)
c. An office
d. A legal entity
e. A company vehicle
Answer: a, b, c
11. Material master data are grouped based on:
a. Process
b. Material type
c. Company Code
d. Organizational Element
e. Key segments
Answer: b, c, d
12. Which of the following statements regarding instance level reporting are true?
a. It provides the status of one occurrence of a process (e.g., one customer order).
b. It provides information on the performance of a process across many occurrences (e.g., customer orders
over time).
c. It is based on data in the transactional system.
d. It is based on data in the informational system.
e. It uses aggregated data.
Answer: a, c
Section: Reporting
13. Which of the following statements regarding process level reporting are true?
a. It provides the status of one occurrence of a process (e.g., one customer order).
b. It provides information on the performance of a process across many occurrences (e.g., customer orders
over time).
c. It is based on data in the transactional system.
d. It is based on data in the informational system.
e. It uses aggregated data.
Answer: b, c, e
Section: Reporting
14. Which of the following are examples of online lists?
a. Picking list
b. Billing due list
c. List of customers
d. Delivery due list
e. List of documents
Answer: c, e
Section: Reporting - Online Lists
15. Which of the following are examples of work lists?
a. Picking list
b. Billing due list
c. List of customers
d. Delivery due list
e. List of documents
Answer: a, b, d
Section: Reporting - Work Lists
16. Supply chain management deals with

a. Managing relationships with suppliers
b. Planning for production demand requirements
c. Optimizing transportation and logistics for materials
d. Providing data to help manage sales
Answer: b, c
Section: Enterprise Systems – Enterprise Resource Planning System
17. Which of the following statements concerning SAP NetWeaver are true?
a. It deals exclusively with processes that are executed within a company.
b. It helps companies integrate with other non-SAP applications.
c. It serves as the application platform on which the SAP Business Suite runs.
d. It enables companies to plug in independent software vendor (ISV) applications on top of their core ERP
and suite applications.
Answer: b, c, d
Section: Enterprise Systems – Application Platform
18. Plant is an organizational element where
a. Financial accounting takes place
b. Products and services are created
c. Production planning is carried out
d. Services and maintenance is performed
Answer: b, c, d
Section: Data in an Enterprise Systems – Organizational data
19. Transaction data make use of which types of data?
a. Master
b. Organizational
c. Situational
Answer: a, b, c
Section: Data in an Enterprise Systems – Transaction data
20. Information structures enable which types of analysis?
a. Standard analysis
b. Flexible analysis
c. Rigid analysis
d. All of the above
Answer: a, b
Section: Reporting – Information Systems
True-False Questions
1. The architecture of an enterprise system refers to the technical structure of the software, how users interact with
the software, and how the software is physically managed on computer hardware.
Answer: True
2. The three layers of the “three-tier client-server architecture” are the presentation layer, windows layer, and data
layer.
Answer: False
3. When you access the Internet, your browser is the presentation layer.
Answer: True
4. Scalability is the ability of the hardware and software to support a greater number of users easily over time.
Answer: True
5. Service-oriented architecture (SOA) is the fundamental concept behind systems connecting through standardized
interfaces called Web services.
Answer: True
6. Enterprise resource planning (ERP) focuses on the internal operations of an organization.
Answer: True
Section: Enterprise Planning Systems
7. Inter-company processes take place within a single company.
Answer: False
8. Customer relationship management (CRM) systems connect a company’s ERP system to its accounting software
system.
Answer: False
9. Supply chain management (SCM) systems help companies execute the processes of research, design, and
product management.
Answer: False
10. Application platforms serve as a type of "enterprise operating system" for a company’s ES landscape by
allowing all of the various systems to communicate seamlessly with one another as well as with systems
outside the company.
Answer: True
11. Current versions of the SAP business suite can’t run on SAP NetWeaver.
Answer: False
12. SAP NetWeaver is the “operating system” for an entire company’s business processes.
Answer: True
13. Organizational data are used to represent the structure of an enterprise.
Answer: True
14. A company code is the highest organizational level in SAP ERP.
Answer: False
15. A client represents each company within an enterprise.
Answer: False
16. Material master are organizational elements that performs multiple functions and is relevant to several processes.
Answer: False
17. A building can house only a single plant.
Answer: False
18. A plant can be a factory, a warehouse, a regional distribution center, or a service center.
Answer: True
19. The material master is the most commonly used organizational data in an enterprise.
Answer: False
20. The material master includes a large amount of data because it is used in numerous processes
Answer: True
21. Materials are categorized into different material types based on the way they are used in the firm’s operations.
Answer: True
Section: Material Types
22. The four most common material types are raw materials, semi ‐finished goods, finished goods, and exported
goods.
Answer: False
23. Raw materials (ROH) are purchased from an external source ‐ a vendor ‐ and used in the production process.
Answer: True
24. Trading goods (HAWA) are resold to customers after they have been modified by the company.
Answer: False
25. Transaction data reflect the consequences of executing process steps.
Answer: True
26. The financial accounting documents, management accounting or controlling documents, and material documents
are all “virtual.”
Answer: True
27. Reporting is a general term for the methods a user can utilize to update data in the ERP system to execute
process steps.
Answer: False
Section: Reporting
28. The online transaction processing (OLTP) system is designed to capture and store detailed organizational data.
Answer: False
Section: Reporting
29. Work lists identify tasks that are scheduled to be completed in a process.
Answer: True
Section: Reporting – Work Lists
30. Information structures display lists of master data, such as materials, vendors, and purchasing info records, and
documents, such as transaction documents, FI, CO, and material documents that are generated during the
execution of a process.
Answer: False
Section: Reporting – Online Lists
Chap 3
Package Title: Test bank
Course Title: The Fulfillment Process
Question type: Multiple Answers
1. Which of the following key organizational elements are unique to the fulfillment process?
a. Sales area
b. Credit control area
c. Client
d. Shipping point
e. Plant
Answer: a, b, d
Section Reference: Organizational Data
1. Which of the following are the typical distribution channels?

a. Wholesale
b. Sales area
c. Online
d. Warehouse
e. Retail
Answer: a, c, e
Section Reference: Organizational Data - Distribution Channel
1. Which of the following are characteristics of a wholesale channel?
a. It does not include sales taxes in calculating prices
b. It distributes directly to consumers
c. It requires a minimum volume of purchase
d. It offers volume discounts
e. It may designate a specific plant or plants from which deliveries are made
Answer: a, c, d, e
1. A sales area is a unique combination of which of the following elements?

a. Client
b. Company code
c. Sales organization
d. Distribution channel
e. Division
Answer: c, d, e
Section Reference: Organizational Data - Sales Area
1. Which of the following can serve as an example of a plant ?

a. A manufacturing facility
b. An office building
c. A shipping point
d. A distribution channel
e. A storage facility
Answer: a, b, e
Section Reference: Organizational Data - Plant
1. Material master data relevant to the fulfillment processes are defined for which of the following organizational levels?
a. Client
b. Distribution channel
c. Plant
d. Sales organization
e. Shipping point
Answer: a, b, c, d
Section Reference: Master Data - Material Master
1. Material master data are grouped into views. Which of the following views are used in fulfillment?
a. Basic data
b. Client data
c. Sales organization data
d. Warehouse data
e. Sales plant data
Answer: a, c, e
1. Which one of the following are examples of sales units?

a. Cartons
b. Data
c. Crates
d. Barrels
e. Cases
Answer: a, c, d, e
1. The three segments into which the data in the customer master are divided are ________
a. Financial accounting data
b. Sales area data
c. Management ainancial data
d. General data
e. Basic data
Answer: a, b, d
Section Reference: Master Data - Customer Master
1. Which of the following departments in an organization are responsible for data in a customer master?
a. HR
b. Accounting
c. Sales
d. Information Technology
e. Purchasing
Answer: b, c
1. What are the partner functions that customers can play in the fulfillment process?
a. Sold-to party
b. Bill-to party
c. Ship-to party
d. Receiver
e. Payer
Answer: a, b, c, e
1. Organizational data in a sales order include which of the following?

a. Shipping data
b. Client
c. Company code
d. Sales area
e. Purchasing organization
Answer: b, c, d
Section Reference: Process - Sales Order processing
1. Material master data in a delivery document consist of which of the following?

a. Material description
b. Unit of measure
c. Quantity
d. Weight
e. Billing date
Answer: a, b, d
Section Reference: Process - Shipping
1. Organizational data in a delivery document consist of which of the following?

a. Client
b. Company code
c. Quantity
d. Schedule lines
e. Shipping point
Answer: a, b, e
1. The customer credit management process assesses whether credit should be granted when:
a. A sales order is created or changed
b. Delivery is authorized or changed
c. Invoices are created or changed
d. The post goods issue step is performed during shipping
Answer: a, b, d
Section Reference: Credit Management Process
1. The fulfillment process is integrated with which other processes?
a. Asset management
b. Project systems
c. Production
d. Management accounting
Answer: b, c, d
Section Reference: Integration with Other Processes
1. Information structures are used to generate which of the following?

a. User-defined analysis
b. Flexible analysis
c. Rigid analysis
d. Standard analysis
Answer: b, d
Section Reference: Reporting Analytics
1. Which of the following statements regarding work lists are true?

a. They identify tasks that are ready for completion.
b. They contain a list of orders that are scheduled to be shipped by a specific date.
c. They generate lists of documents associated with specific master data.
d. They consist of standard and rigid analyses
Answer: a, b
Section Reference: Reporting Work Lists
Question type: Multiple Choice
1. All of the following are key organizational elements in the fulfillment process except
a. Client
b. Company code
c. Sales area
d. Plant
e. Warehouse
Answer: e
1. Which one of the following combinations of organizational elements is included in the definition of a sales area?
a. Sales organization, distribution channel, division
b. Sales organization, company code, division
c. Client, distribution channel, division
d. Client, plant, division
e. Sales organization, distribution channel, plant
Answer: a
1. Which of the following is NOT a typical characteristic of a wholesale channel?

a. It does not include sales taxes in calculating prices in the US.
b. It distributes goods directly to consumers.
c. It requires a minimum volume of purchase.
d. It offers volume discounts.
e. It may designate a specific plant or plants from which deliveries are made.
Answer: b
1. In the fulfillment process, a plant is

a. A manufacturing facility only
b. A facility from which the company provides after-sales support
c. A facility from which the company delivers only services to its customers
d. A storage area
e. A facility from which the company delivers products and services to its customers
Answer: e
1. All of the following are examples of a shipping point except

a. A rail depot
b. A loading dock
c. A storage rack
d. A mail room
e. A designated group of employees
Answer: c
Section Reference: Organizational Data - Shipping Point
1. All of the following are key organizational elements for which material master data are defined for the fulfillment
process except
a. Client
b. Distribution channel
c. Plant
d. Sales organization
e. Shipping point
Answer: e
1. Material master data are grouped into views. Which one of the following combination of views is relevant to the
fulfillment process?
a. Basic data, sales organization data, sales plant data
b. Basic data, company data, sales plant data
c. Basic data, sales organization data, client data
d. Client data, sales area data, sales plant data
e. Basic data, sales area data, warehouse data
Answer: a
1. The data in the customer master are divided into the following three segments:
a. Plant data, accounting data, and sales area data
b. General data, financial data, and sales zone data
c. General data, accounting data, and shipping area data
d. Client data, accounting data, and sales zone data
e. General data, accounting data, and sales area data
Answer: e
1. Which master data do companies use to determine the prices of their products?
a. Price comparison
b. Pricing conditions
c. Selling price
d. Wholesale price
e. Tax allowances
Answer: b
Section Reference: Master Data - Pricing Conditions
1. Which action triggers sales order processing in the fulfillment process?

a. Delivery of goods to the customer
b. Receipt of goods from a vendor
c. Receipt of a customer purchase order
d. Receipt of payment from customer
e. Picking goods for shipment
Answer: c
Section Reference: Process
1. What is the final step in the fulfillment process?

a. Delivery of goods to the customer
b. Receipt of payment from the customer
c. Receipt of a customer purchase order
d. Receipt of goods from a vendor
e. Picking goods for shipment
Answer: b
1. Which one of the following represents the correct order of process steps for the fulfillment process?
a. Sales order processing , pre-sales activity, inventory sourcing, shipping, billing, payment
b. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment
c. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing
d. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment
e. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment
Answer: e
1. Which of the following types of data is NOT included in a quotation?

a. Material master
b. Customer-material info records
c. Customer master
d. Vendor master
e. Pricing conditions
Answer: d
Section Reference: Process - Pre-sales Activity
1. Which of the following types of data is NOT included in a billing document?

a. Data from the customer master
b. Data from the sales order
c. Data from the delivery document
d. Organizational data
e. Pricing conditions
Answer: e
Section Reference: Process - Billing
1. The shipping step concludes with _________

a. Goods issue
b. Picking
c. Packing
d. Goods receipt
e. Goods delivery
Answer: a
1. Which of the following organizational levels is NOT relevant to the fulfillment process?
a. Purchasing organization
b. Shipping point
c. Storage location
d. Sales area
e. Plant
Answer: a
1. Which of the following organizational levels is associated with a company's product line?
a. Sales organization
b. Sales area
c. Distribution channel
d. Sales group
e. Division
Answer: e
Section Reference: Organizational Data - Division
1. Which of the following organizational levels is associated with the method used to distribute materials to a customer?
b. Sales area
c. Distribution channel
d. Sales group
e. Division
Answer: c
1. Output conditions include all of the following types of data except

a. Output type
b. Transmission medium
c. Transmission time
d. Output mode
Answer: d
Section Reference: Master Data - Output Conditions
1. Which of the following statements regarding customer master data is NOT true?
a. They contain data that are needed to make postings in FI.
b. They are valid for a specific sales area.
c. They include data that are stored at the client level.
d. They include data that are needed to make postings in CO.
Answer: d
1. Which of the following statements regarding the fulfillment process is NOT true?
a. One delivery document can be created from multiple sales order documents.
b. An accounting document is created when a goods issue is posted.
c. A sales order must be created with reference to a quotation.
d. A quotation can generate multiple sales orders.
Answer: c
Section Reference: Process - Shipping, Process - Sales Order processing
1. Which of the following is NOT a key step in the fulfillment process?

a. Sales order processing
b. Inventory sourcing
c. Shipping
d. Invoice verification
e. Pre-sales activity
Answer: d
Section Reference: Process - Pre-sales Activity, Process - Shipping, Process - Sales Order processing
1. Pre-sales activity includes all of the following except

a. Customer inquiries
b. Quotations
c. Mailing campaigns
d. Customer purchase orders
e. Tracking customer contacts
Answer: d
1. What document is NOT created during the billing step of the fulfillment process if profitability analysis is active?
a. An invoice
b. An FI document
c. A material document
d. A CO document
Answer: c
1. Which of the following is not taken into consideration when determining a customer's credit exposure?
a. open orders
b. scheduled deliveries
c. open invoices
d. current purchase orders
Answer: d
Section Reference: Credit Management Process
1. The fulfillment process is integrated with all of the following processes except
a. Procurement
b. Inventory and warehouse management
c. Asset management
d. Material planning
Answer: c
Section Reference: Integration with Other Processes
1. Which reporting options does SAP ERP system support?

a. Online lists
b. Work lists
c. Analytics
d. All of the above
Answer: d
Section Reference: Reporting
Question type: True or False
1. Organizational elements essential to the fulfillment process include client, company code, sales area, and plant.
Answer: True
1. A company code is divided into several sales organizations, each of which is responsible for the sale and distribution of
goods and services for a particular geographical area.
Answer: True
Section Reference: Organizational Data - Sales organization
1. A sales organization is responsible for negotiating terms and conditions of sales for a particular market.
Answer: True
1. A company code must have at least two sales organizations.
Answer: False
1. A distribution channel is the means by which a company delivers its goods and services to its customers.
Answer: True
1. A sales organization must have at least two divisions.
Answer: False
1. A sales area can be assigned to only one company code.
Answer: True
1. In the case of products, a plant is typically an office building.
Answer: False
1. A shipping point is a location in a plant at which inbound deliveries are received.
Answer: False
1. A plant must have at least one shipping point, which must be physically located in that plant.
Answer: False
1. Sales plant data include details on how the material will be shipped from the plant.
Answer: True
1. Customer master data include data needed to conduct business with customers and to execute transactions that are
related specifically to the fulfillment process.
Answer: True
1. A customer‐material information record is comprised of master data specific to one customer and one material.
Answer: True
Section Reference: Master Data - Customer Material Information Record
1. Pre-sales activity is often triggered by a communication from a customer such as a purchase order.
Answer: False
1. An inquiry is a request for information regarding a potential order that the customer places with the company.
Answer: True
1. The final step in the fulfillment process is the receipt of payment from the customer.
Answer: True
1. Customer master data are used in the fulfillment process for generating an invoice for materials or services..
Answer: True
1. In addition to the organizational data, material master data is necessary in the payment step.
Answer: False
Section Reference: Process - Payment
1. Open items are items in the payment step for which payment from the customer has been received.
Answer: False
Section Reference: Process - Payment
1. The fulfillment process acts as a stand-alone process and cannot be integrated with other processes within an
organization.
Answer: False
Section Reference: Integration with other processes
1. A sales area can be assigned to multiple company codes.

Answer: False
1. A distribution channel can be assigned to multiple company codes.
Answer: False
1. A distribution channel can be assigned to multiple sales areas
Answer: True
1. A sales area can have many distribution channels.
Answer: False
1. Distribution channels can be used to differentiate between wholesale, retail, and Internet sales strategies.
Answer: True
1. A sales organization is used to divide a market based on geographic characteristics.
Answer: True
Section Reference: Organizational Data - Sales Organization
1. A one–to-many relationship exists between a sales area and plants.
Answer: True
1. A customer info record is an intersection of customer data and sales data.
Answer: False
Section Reference: Master Data - Customer Material (Info) Record
1. A quotation can result in multiple sales orders.
Answer: True
1. Multiple quotations can be combined to create one sales order.
Answer: True
1. A line item in a sales order can include multiple schedule lines.
Answer: True
Section Reference: Process - Sales Order Processing
1. Multiple orders can be combined into one delivery if certain conditions are met.
Answer: True
Section Reference: Process - Sales Order Processing
Chap 4
Chapter 4
The Procurement Process
Multiple Choice Questions
1. Which one of the following is not a type of organizational data that is utilized in the procurement process?
a. Client
b. Company Code
c. Storage Location
d. Purchasing Organization
e. Manufacturing Plant
Answer: e Difficulty: Easy Page Reference: 2

Section: Organizational Data Practice:
2. What is a storage location?
a. The place where raw materials are received

b. The place within a plant where materials are kept until they are needed
c. The place where materials are collected for staging and inspection
d. The place within a plant where machines are installed for production purposes
e. The place within a plant where finished goods are kept for sale
Answer: b Difficulty: Medium Page Reference: 2

Section: Storage Location Practice:
3. Which organizational element(s) control(s) the entry of accounting data in the vendor master?
a. Purchasing organization
b. Client
c. Company Code
d. Client and Company Code
e. Client and Purchasing Organization
Answer: d Difficulty: Easy Page Reference: 3

Section: Organizational Data Practice: Yes
4. A purchasing organization is involved in all of the following operations except
a. Negotiating contracts and agreements

b. Negotiating pricing with vendors
c. Evaluating and identifying vendors
d. Determining storage locations within the plant
Answer: d Difficulty: Medium Page Reference: 4

Section: Purchasing Organization Practice:
5. Which one of the following is not a model of the purchasing organization?
a. Enterprise level

b. Company level
c. Client level
d. Plant level
e. Cross-plant
Answer: c Difficulty: Medium Page Reference: 4-6

6. Within the plant-level purchasing organization, also known as a plant-specific purchasing

Organization,
a. Each plant has its own purchasing organization

b. One purchasing organization is responsible for multiple plants
c. Only one purchasing organization for all plants
d. One purchasing organization is responsible for all company codes in the enterprise
e. Two or more purchasing organizations are responsible for each plant
Answer: a Difficulty: Difficult Page Reference: 5

Section: Plant-Level Purchasing Organization Practice:
7. A purchasing group is an individual or a group of individuals who are responsible for all of the following except
a. Creating purchase requisitions

b. Negotiating contracts and agreements
c. Requesting quotations from vendors
d. Creating and monitoring purchase orders
e. Planning for material requirements

Section: Purchasing Group Practice:
8. Which one of the following is not one of the data types that are relevant to the purchasing
process?
a. Material master
b. Vendor master
c. Sales master
d. Purchasing info records
e. Conditions
Answer: c Difficulty: Medium Page Reference: 7

Section: Master Data Practice:
9. The key data in the purchasing view of the material master are
a. The purchasing organization, the goods receipt processing time, and the delivery tolerances
b. The purchasing group, the goods receipt processing time, and the delivery tolerances
c. The purchasing group, the invoice, and the delivery tolerances
d. The purchasing group, the material master, and the delivery tolerances
e. The price, the storage location, and the delivery date
Answer: b Difficulty: Easy Page Reference: 9

Section: Material Master Practice:
10. Data in the vendor master are grouped into which three segments?
a. General data, storage data, and purchasing data

b. General data, storage data, and inventory data
c. Storage data, accounting data, and purchasing data
d. Storage data, accounting data, and pricing data
e. General data, accounting data, and purchasing data
Answer: e Difficulty: Medium Page Reference: 9

Section: Vendor Master Practice:
11. General data in a vendor master contain all of the following except:
a. Name
b. Address
c. Communication
d. Payment terms and methods
e. Search term

Section: Vendor Master Practice: Yes
12. Which of the following is an intersection or combination of material data and vendor data?
a. Condition type
b. Purchasing info record
c. Stock transfer
d. Third-party order
e. Search term

Section: Purchasing Info Records Practice:
13. Which item category would you use to have your vendor ship goods directly to your
customer?
a. Consignment
b. Third-party
c. Stock transfer
d. Standard
e. Transfer posting

Section: Item Categories Practice: Yes
14. Materials that are acquired to be used within the organization are referred to as
a. Stock materials
b. Transfer materials
c. Vendor materials
d. Consumable materials

Section: Account Determination Practice:
15. Which of the following account assignment categories is used when the company acquires a fixed asset?
a. Cost center
b. Asset
c. Order
d. Sales order
e. Project
Answer: b Difficulty: Easy Page Reference: 15
16. Which of the following document types is not utilized during the Purchasing process?
a. Material documents
b. Fl documents
c. CO documents
d. Picking document
e. Invoice

Section: Good Movement Practice:
17. A FI document includes a header and an items section. Which of the following data are
included in the items section?
a. Document number
b. Account
c. Storage location
d. Document date
e. Document currency

Section: Goods Receipt Practice: Yes
18. Which of the following statements about a plant is not true?
a. A plant can be assigned to more than one company code

b. A company code can have more than one plant
c. A plant is a key organizational element in purchasing
d. A plant can be assigned to only one company code
e. A plant must have at least one storage area
Answer: a Difficulty: Difficult Page Reference: 18

Section: Goods Movement Practice:
19. Which of the following goods movements need not involve a physical movement of materials?
a. Goods receipt
b. Goods issue
c. Stock transfer
d. Transfer posting
e. None of the above (all involve physical movement of materials)

20. Which element of the requirements determination process involves creating the requisition?
a. Data
b. Task
c. Trigger
d. Outcomes
Answer: b Difficulty: Difficult Page Reference: 21

Section: Requirements Determination Practice:
21. A company can use which of the following to select a vendor from a list of potential
suppliers ?
a. Source list
b. Company code
c. Vendor master
d. Material master
Answer: a Difficulty: Medium Page Reference: 23

Section: Source of Supply Determination Practice:
22. Which element of a purchase order includes communicating with the vendor?
a. Trigger
b. Data
c. Task
d. Outcome

Section: Order Processing Practice:
23. Which item is included in the header of a purchase order?
a. Order quantity
b. Vendor
c. Delivery date
d. Price

Section: Order Processing Practice: Yes
24. SAP can utilize which of the following media to communicate with a vendor?
a. Web services
b. EDI
c. Fax
d. Print
e. All of the above
Answer: e Difficulty: Easy Page Reference: 28

25. Which of the following is(are) a form of data within the goods receipt step?
a. Material ordered
b. Quantity delivered
c. Verification
d. Storage location
e. All of the above
Answer: e Difficulty: Medium Page Reference: 31

Section: Goods Receipt Practice:
26. Which of the following is a form of invoice verification?

a. Three-way match
b. Quality management
c. Inspection lot
d. Warehouse management

Section: Invoice Verification Practice:
27. Which element of the payment step includes selecting a bank?
a. Trigger
b. Data
c. Outcome
d. Task

Section: Payment Processing Practice:
28. Which of the following facilitates the integration between vendor master data and financial
accounting?
a. Vendor account number

b. Reconciliation account
c. Accounts payable number
d. Material number
e. Accounts receivable number

Section: Payment Processing Practice: Yes
29. Purchasing information systems are a component of which system?
a. Logistics information systems

b. Business intelligence systems
c. Financial information systems
d. Human resource information systems

Section: Purchasing Information Systems Processing Practice: Yes
Multiple Answer Questions
1. Which of the following are organizational elements in purchasing?
a. Shipping point
b. Company code
c. Vendors
d. Materials
e. Plant
Answer: b, e Difficulty: Easy Page Reference: 2

Section: Organizational Data Practice:
2. Which of the following statements about storage locations are true?
a. A storage location must be assigned to a plant

b. A storage location can be assigned to more than one plant
c. A client can have more than one storage location
d. A plant can have more than one storage location
e. A storage location can hold only materials with a stock status of unrestricted use
Answer: a, c, d Difficulty: Medium Page Reference: 2

Section: Storage Location Practice: Yes
3. Which of the following are organizational elements in purchasing?
b. Purchasing area
c. Plant
d. Vendor
e. Storage location
Answer: c, e Difficulty: Easy Page Reference: 3

4. Which of the following statements about purchasing organizations are correct?
a. They negotiate conditions of purchase with vendors

b. They can purchase only for one company
c. They can purchase for multiple plants
d. They can purchase for multiple plants, but they must be within the same company code
e. They identify a buyer or a group of buyers
Answer: a, c Difficulty: Medium Page Reference: 3

5. A purchase order can be sent to which of the following?
a. A vendor
b. A customer
c. A plant
d. A purchasing organization
e. A purchasing group
Answer: a, c Difficulty: Easy Page Reference: 6

6. Data for source determination are obtained from:
a. A purchase order
b. Purchase info records
c. A source list
d. Contracts and agreements
e. The vendor master record
Answer: b, c, d Difficulty: Medium Page Reference: 6

7. Which of the following are master data that are related to the purchasing process?
a. Material master
b. Vendor master
c. Vendor info records
d. Purchasing organization
e. Customer master
Answer: a, b, c Difficulty: Medium Page Reference: 7

Section: Master Data Practice: Yes
8. Which of the following are methods of valuing materials?
a. Actual price
b. Standard price
c. Purchasing price
d. Moving (average) price
e. Selling price
Answer: b, d Difficulty: Difficult Page Reference: 8

9. Which G/L accounts are impacted by the goods receipt step of the procurement process?
a. Accounts payable
b. Goods receipt / invoice receipt account
c. Inventory account
d. Vendor account
e. Band account
Answer: b, c Difficulty: Difficult Page Reference: 32

10. Which G/L accounts are impacted by the invoice verification step of the procurement
process?
a. Accounts payable
b. Goods receipt / invoice receipt account
c. Inventory account
d. Vendor account
e. Bank account
Answer: a, b, d Difficulty: Difficult Page Reference: 36

11. Which of the following data categories are included in a purchasing info record?
a. Freight
b. Discounts
c. Material number
d. Vendor address
e. Texts
Answer: a, b, e Difficulty: Easy Page Reference: 12

12. Data from which of the following sources are automatically included in a purchase order?
a. Vendor info record

b. Purchasing info record
c. Material master
d. Vendor master
e. Purchasing organization

13. Which of the following are material types?
f. Consumable material
a. Raw material
a. Packaging
a. Consignment material
a. Non-valuated material
Answer: a, b, c, e Difficulty: Medium Page Reference: 14

14. Which of the following are account assignment categories?
f. Asset
a. Order
a. Cost center
a. Sales order
a. Project
Answer: a, b, c, d, e Difficulty: Easy Page Reference: 15

Section: Account Determination Practice: Yes
15. Materials designated as __________ can be withdrawn only for sampling or for scrap.
a. Goods movement
b. In-quality inspection
c. Blocked stock
d. Material document
e. Purchase info record
Answer: b, c Difficulty: Medium Page Reference: 17

Section: Stock Type or Status Practice:
16. Material documents consist of a header and an items section. Which of the following are included in the
items section?
a. Document number
b. Movement type
c. Material number
d. Storage location
e. Document date

Section: Goods Movement Practice: Yes
17. A purchase order can be created with reference to which of the following?
a. Purchase order
b. Purchase requisition
c. Purchase info record
d. RFQ
e. Sales order
Answer: a, b, d Difficulty: Medium Page Reference: 25

Section: Order Processing Practice: Yes
18. Which of the following are consequences of the goods receipt step in the procurement process?
a. A material document is created

b. An accounting document is created
c. The purchase order history is updated
d. The document flow is updated
e. The material master is updated
Answer: a, b, c, e Difficulty: Difficult Page Reference: 30

Section: Goods Receipts Practice: Yes
19. Which of the following are key documents in purchasing?
f. Material documents
a. Fl documents
a. CO documents
a. Purchase order
a. Invoice
Answer: a, b, c, d, e Difficulty: Easy Page Reference: 21

Section: Process Practice:
20. Which of the following organizational data are required when creating a purchase
requisition?
b. Company code
c. Storage location
d. Purchasing organization
e. Purchasing group
Answer: b, d, e Difficulty: Easy Page Reference: 22

Section: Requirement Determination Practice:
21. Which steps are involved in converting a purchase requisition into a purchase order?
a. Source list
b. Outline purchase agreement
c. Storage location
d. Request for quotation
e. Quotation
Answer: d, e Difficulty: Medium Page Reference: 24
Section: Source of Supply Determination Practice:
22. Which of the following organizational data are required when creating a purchase order?
a. User input
c. RFQ
d. Quotation
e. Purchase order
Answer: b, c, d, e Difficulty: Medium Page Reference: 25

23. Which transaction documents are included in a purchase order?
f. Requisition
a. RFQ
a. Quotation
a. Conditions
a. Vendor
Answer: a, b, c Difficulty: Medium Page Reference: 26

24. SAP can utilize which of the following forms of media to communicate with a vendor?
a. Print
b. E-mail
c. EDI
d. Web services
e. Fax
Answer: a, b, c, d, e Difficulty: Medium Page Reference: 28

Section: Oder Processing Practice:
25. What are the key stock types (statuses) utilized in purchasing, based on usability of materials?
a. Unrestricted use
b. Stock in transit
c. Stock on order
d. Stock in storage
e. Blocked stock
Answer: a, b, e Difficulty: Medium Page Reference: 31

26. Which of the following documents are required for the invoice verification step of the
procurement process?
a. Vendor invoice
b. Purchase requisition
c. Purchase order
d. Material document
e. Material master
Answer: a, c, d Difficulty: Medium Page Reference: 34

27. Which of the following are consequences of the invoice verification step of the procurement
process?
a. A material document is created

b. An accounting document is created
c. The purchase order history is updated
d. G/L accounts are updated
e. The sales order is updated
Answer: b, d, c Difficulty: Difficult Page Reference: 34

Section: Invoice Verification Practice: Yes
28. Which of the following data are needed for invoice verification?
a. Company code
b. Purchase order
c. Material document
d. Invoice
e. User input
Answer: b, c, d, e Difficulty: Medium Page Reference: 35

29. Which of the following tasks are performed during the payment step?
a. Selecting method of payment

b. Updating master data
c. Selecting invoice items
d. Verifying an invoice
e. Calculating the payment amount
Answer: a, c, e Difficulty: Medium Page Reference: 37

30. To complete a vendor payment, which of the following types of data must be included on the vendor
master?
a. Payment terms
b. Payment method
c. Date
d. Payment address
e. Amount
Answer: a, b, d Difficulty: Medium Page Reference: 37

31. Which organizational processes interact with procurement?
a. Project management
b. Material planning
c. Fulfillment (sales)
d. Management accounting
e. Financial accounting
Answer: a, b, c, d, e Difficulty: Medium Page Reference: 40

Section: Integration with Other Processes Practice:
32. Standard reporting tools in the transaction system are used to generate which of the
following?
a. Picking lists
b. Online lists
c. Work lists
d. Inventory lists
Answer: b, c Difficulty: Medium Page Reference: 40

Section: Reporting Practice: Yes
True-False Questions
1. Storage locations are places within a plant were materials are kept until they are needed.
Answer: True Difficulty: Easy Page Reference: 2

2. There can only be one storage location within a plant.
Answer: False Difficulty: Easy Page Reference: 2

3. A storage location is a key organizational element in purchasing.
Answer: True Difficulty: Medium Page Reference: 2

4. A purchasing organization is involved only in negotiating prices with vendors
Answer: False Difficulty: Difficult Page Reference: 3

5. Typically, there are three models of purchasing organizations: enterprise-level, company-level, and plant-level.

6. The enterprise‐level purchasing organization is also known as the cross ‐company code purchasing organization.

Section: Enterprise-Level Purchasing Organization Practice:
7. The company-level purchasing organization is the most centralized model.
Answer: False Difficulty: Medium Page Reference: 4

Section: Company -Level Purchasing Organization Practice:
8. The enterprise-level purchasing organization is the most centralized model.

Section: Enterprise-Level Purchasing Organization Practice:
9. A plant can belong to more than one company code.

Section: Company-Level Purchasing Organization Practice:
10. The most decentralized model of purchasing organizations is the plant ‐specific purchasing organization.

Section: Plant-Level Purchasing Organization Practice:
11. A purchasing group is an internal group that is responsible for executing the procurement process.

12. A purchasing organization is an individual or a group of individuals who are responsible for purchasing activities
for a material or group of materials.

13. Vendor master data include the data needed to conduct business with a vendor and to execute transactions
related to the procurement process.

14. The method used to value material is defined in the material master.

15. Different material types have different required material views.

16. General data related to a vendor are accessible to all company codes in a client.

17. Purchasing data related to a vendor are accessible to all purchasing organizations.

18. Material master data can be defined differently for different organizational levels.

19. A purchasing info record is an intersection or combination of material and accounting data.

Section: Purchasing Info Record Practice:
20. Accounting data related to a vendor are accessible to all clients in a company code.

21. Item categories in a purchase order determine the process steps used to procure materials.

Section: Item Categories Practice:
22. Consumable materials are acquired to be used within an organization.

23. When purchasing consumable materials, an account assignment category and specific account assignment
objects must be provided when the purchase order is created.

24. A goods movement is not required when changing the status of material from “in quality inspection” to
“unrestricted use”.

25. A plant-to-plant movement of goods does not generate an accounting document.

26. A goods receipt cannot be accomplished without a movement type.

27. A stock transfer does not involve a change in storage location.

28. A transfer posting changes the stock status of a material and need not involve a physical movement of goods.

29. A goods movement is a transaction that causes a change in stock value or status.

30. Materials cannot be moved from one company code to another because each company code uses a different set
of books.

31. A transfer posting is used to move materials from one storage location to another.

32. A transfer posting does not generate a material document.

33. Requirements for materials must be created manually.

34. The data needed to create a purchase requisition are the item category, quantity, desired delivery date, and
desired delivery location or receiving plant.

35. A requisition represents a legal obligation to make the purchase.

36. The header section of a purchase order contains information such as purchase order number, vendor, currency,
dates, and payment terms.

37. The primary task of the order processing step is to create and send the purchase order to the vendor.

38. SAP cannot utilize any media except Web services to communicate a purchase order to a vendor.

39. Materials ordered in multiple purchase orders must be delivered in multiple shipments.

40. The material master is updated after the invoice verification step of the procurement process has been completed.

41. The material master is updated after the goods receipt step of the procurement process has been completed.
Answer: True Difficulty: Difficult Page Reference: 32

42. Tolerances for price variations among purchase orders, invoices, and goods receipts are allowed, but tolerances
for quantity variances are not.

43. Invoice verification authorizes payment of the invoice to the vendor.

44. Payments must be made automatically through a payment program.

45. Electronic payments are sent automatically.

46. Work lists display lists of master data and documents that are generated during the execution of a process.

Section: Work Lists Practice:
Chap 5
Package Title: Test bank
Course Title: Introduction to Accounting
Question type: Multiple Choice

1. ____________ is concerned with recording the financial impacts of business processes as they
are executed.
a. Management accounting
b. Financial accounting (Fl)
c. Controlling (CO)
d. Bank ledger accounting
Answer: b
Section Reference: Learning Objectives
1. Which of the following is a key process in financial accounting?
a. Sales order processing
b. Accounts receivable accounting
c. Credit management
d. Income verification
e. All of the above
Answer: b
Difficulty: Easy
1. Which process is used to manage money owed by customers for goods and services purchased from the company?
a. General ledger accounting
b. Accounts receivable accounting
c. Fixed asset accounting
d. Bank ledger accounting
e. All of the above
Answer: b
Difficulty: Medium
1. Which process is concerned with recording data associated with bank statements?
a. Bank ledger accounting
b. Fixed asset accounting
c. General ledger accounting
d. Accounts receivable accounting
Answer: a
Difficulty: Easy
1. ____________ are internal divisions of an enterprise that are used to define areas of responsibility or to meet the
external reporting requirements of an enterprise segment.
a. Cost centers
b. Depreciation areas
c. Business areas
d. Sub-ledgers
Answer: c
Difficulty: Medium
1. Which term refers to an ordered listing of accounts that comprise a company’s general ledger?
a. General ledger
b. Balance sheet
c. Bank ledger
d. Chart of accounts (COA)
Answer: d
Difficulty: Medium
Section Reference: Master Data
1. Which term represents what a company owns, such as cash, inventory of materials, and buildings?
a. Liabilities
b. Equity
c. Assets
d. Revenues
Answer: c
Difficulty: Medium
Section Reference: General Ledger Accounting
1. Which term represents what a company owes to others, including money owed to vendors and loans from financial
institutions?
a. Liabilities
b. Equity
c. Assets
d. Revenues
Answer: a
Difficulty: Medium
1. Which term represents the monies a company earns by selling its products and services?
a. Liabilities
b. Assets
c. Expenses
d. Revenue
e. Equity
Answer: d
Difficulty: Medium
1. Which term represents the costs associated with creating and selling products and services?
a. Assets
b. Expenses
c. Liabilities
d. Equity
Answer: b
Difficulty: Medium
1. Which element is not a part of the typical company code data in general ledger accounts?
a. Tax-related data
b. Field status groups
c. Line item display
d. Reconciliation account data
Answer: e
Difficulty: Difficult
1. Which term is a general ledger account that consolidates data from a group of related sub-ledger accounts?
a. Subsidiary ledger
b. Sub-ledger
c. Reconciliation account
d. Line item display
Answer: c
Difficulty: Medium
Section Reference: Subsidiary ledgers and Reconciliation Account
1. Which of the following records the impact of a transaction step on financial accounting?
a. Financial accounting document

b. Parallel accounting document
c. Sub-ledger
d. Subsidiary ledger
Answer: a
Difficulty: Medium
Section Reference: Accounting Documents
1. Which of the following is used to implement multiple ledgers and use each ledger for different purposes?
a. Financial accounting document

b. Subsidiary ledger
c. Sub-ledger
d. Parallel Accounting
Answer: d
Difficulty: Easy
Section Reference: Parallel Accounting
1. Which type of asset has a physical form?
a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
Answer: b
Difficulty: Easy
Section Reference: Asset Accounting
1. Which type of asset has a non-physical form?

a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
Answer: d
Difficulty: Easy
1. Which of the following is used to report data needed to meet legal and regulatory requirements?
a. Assets
b. Equity
c. Tangible document
d. Financial statement
Answer: d
Difficulty: Medium
Section Reference:
1. Which of the following best describes the operative chart of accounts?
a. Contains the operational accounts that are used to record the financial impact of an organization’s day-to-day
transactions
b. Used to enable companies to meet special country-specific reporting requirements
c. Contains accounts that are used by multiple companies to consolidate their financial reporting
d. Contains only accounts payable transactions
e. Contains only accounts receivable transaction
Answer: a
Section Reference: Chart of accounts
1. Which of the following is not a mode of acquiring an asset for a company?
a. Acquiring internally via the production process

b. Acquire from a vendor using the purchasing process
c. Acquire from a vendor without using the purchasing process
d. Selling equipment
e. Acquiring without a vendor
Answer: d
Difficulty: Easy
1. All of the following are transaction types that occur during the life of an asset except ___________ .
a. Acquisition
b. Depreciation
c. Allocation
d. Retirement
Answer: c
Difficulty: Easy
1. Financial statements can be generated from which of the following?
a. Operative COA
b. Country-specific COA
c. Both operative and country-specific COAs
d. Neither operative nor country-specific COAs
Answer: c
Difficulty: Easy
Section Reference: Financial Statements
Question type: Multiple Answers
1. Balance sheet accounts are grouped into which of the following categories?
a. Revenue
b. Assets
c. Liabilities
d. Equity
e. Expenses
Answer: b, c, d
Difficulty: Medium
1. An organization can possess which of the following types of assets?
a. Tangible
b. Intangible
c. Financial
d. Economic
e. Virtual
Answer: a, b, c
Difficulty: Medium
1. Tangible assets can include which of the following?
a. Computers
b. Bonds
c. Production Machinery
d. Real Estate
e. Mortgage
Answer: a, c, d
Difficulty: Medium
1. What are the most common transaction types that occur during the life of an asset?
a. Production
b. Allocation
c. Acquisition
d. Depreciation
e. Retirement
Answer: c, d, e
Difficulty: Medium
1. What are the primary ways in which an asset can be acquired?
a. Internally by production
b. Internally by inventory tracking
c. Externally by vendor
d. Externally without a vendor
e. By asset liquidation
Answer: a, c, d
Difficulty: Easy
Section Reference: Acquisition
1. Which of the following are common depreciation areas used in the US?
a. Book depreciation
b. Cost accounting depreciation
c. Legal depreciation
d. Special depreciation
e. Physical depreciation
Answer: a, b, c. d
Difficulty: Medium
Section Reference: Depreciation
1. Reporting in financial accounting is broadly divided into which of the following two categories?
a. Posting goods issue

b. Displaying account information
c. Generating financial statements
d. Recording transactions
e. Automatic posting of accounts
Answer: b, c
Difficulty: Easy
1. From which of the following can financial statements be generated?

a. Operative chart of accounts
b. Country-specific chart of accounts
c. Revenue accounts
d. Assets
e. Liability accounts
Answer: a, b
1. What is true about a business area?

a. It is a internal division of an enterprise
b. It helps management monitor performance
c. It is used for external reporting
d. It is associated with one company code
Answer: a, b, c
Difficulty: Easy
1. Which of the following are types of chart of accounts?

a. Operative COA
b. Country specific COA
c. Active COA
d. Group COA
Answer: a, b, d
Difficulty: Medium
Section Reference: Chart of Accounts
1. What does the COA data include?

a. Client segment
b. Storage location segment
c. Plant segment
d. Company code segment
Answer: a, d
Difficulty: Medium
Section General Ledger Accounts
1. The COA segment of the COA data includes which of the following?
a. Account currency
b. Account number
c. Account group
d. Short text
Answer: b, c
Difficulty: Medium
1. Which of the following does the balance sheet include?

a. Revenue
b. Expenses
c. Assets
d. Liabilities
Answer: c, d
Difficulty: Easy
1. Which of the following statements concerning reconciliation accounts are true?

a. Reconciliation account for customers is accounts payable
b. Reconciliation account for customers is accounts receivable
c. Reconciliation account for vendors is accounts payable
d. Reconciliation account for vendors is accounts receivable
Answer: b, c
Difficulty: Easy
Section Subsidiary Ledgers and Reconciliation Accounts
Answer: a
Difficulty: Easy
Section Subsidiary Ledgers and Reconciliation Accounts
1. Which attributes are present in the FI document items?

a. Amount
b. Document type
c. Posting date
d. Currency
e. Posting key
Answer: a, e
Difficulty: Medium
Section Accounting Documents
1. Which attributes are present in the FI document header?

a. Amount
b. Document type
c. Posting date
d. Currency
e. Posting key
Answer: b, c, d
Difficulty: Medium
Section Accounting Documents
1. Which of the following statements concerning the leading ledger are true?
a. It is a type of sub-ledger
b. Global accounting principles are consolidated into it
c. Having a leading ledger is optional
d. All transaction data are posted to it
Answer: b, d
Difficulty: Medium
Section Parallel Accounting
1. A cost center:
a. Absorbs costs
b. Can be associated with a department
c. Is similar to a cost object
d. Is associated with locations where costs are incurred
Answer: a, b, c, d
Difficulty: Easy
Section Concepts in Management Accounting
1. When does a debit take place?

a. When assets and expenses decrease
b. When assets and expenses increase
c. When revenue and liabilities decrease
d. When revenue and liabilities increase
Answer: b, c
Difficulty: Easy
Section General Ledger Accounting
1. Balance sheet accounts are grouped into:

a. Assets
b. Liabilities
c. Equity
d. Revenue
Answer: a, b, c
Difficulty: Easy
1. When does a credit take place?

a. When assets and expenses decrease
b. When assets and expenses increase
c. When revenue and liabilities decrease
d. When revenue and liabilities increase
Answer: a, d,
Difficulty: Easy
1. In accounts payable, which general ledger accounts are affected?

a. Accounts payable reconciliation
b. Vendor
c. Supplies expense
d. Bank
Answer: a, c, d
Difficulty: Easy
Section Accounts Payable Accounting
1. In accounts receivable, which general ledger accounts are affected?
a. Accounts receivable reconciliation
b. Sales revenue
c. Bank
d. Supplies expense
Answer: a, b, c
Difficulty: Easy
Section Accounts Receivable Accounting
Question type: True or False
1. Accounting processes are broadly divided into two main categories: financial accounting and management accounting.
Answer: True
Difficulty: Easy
1. Financial accounting (Fl) is concerned with recording the financial impacts of business processes as they are executed.
Answer: True
Difficulty: Medium
1. Management accounting, or controlling (CO), is intended primarily for audiences outside the organization.
Answer: False
Difficulty: Medium
1. Accounts payable accounting is not associated with the procurement process.
Answer: False
Difficulty: Medium
1. The general ledger is used to record the financial impacts of business process steps.
Answer: True
Difficulty: Easy
1. The balance sheet is a snapshot of the organization at a point in time.
Answer: True
Difficulty: Easy
1. A segment is a division of an enterprise for which management monitors performance separately from other segments.
Answer: True
Difficulty: Medium
Section Reference: Organizational Data:
1. Business areas are external departments of an enterprise that are used to define areas of responsibility or to meet the
internal requirements of a division.
Answer: False
1. A list of accounts that can be included in a general ledger is called master data.
Answer: False
Section Reference: Master Data
1. A chart of accounts (COA) is an ordered listing of accounts that comprise a company’s general ledger.
Answer: True
Difficulty: Easy
Section Reference: Chart of Accounts
1. Liabilities are what the company owns, such as cash, land, and buildings.
Answer: False
Difficulty: Easy
Section Reference: General Ledger Accounts
1. Assets are monies the company earns by selling its products and services.
Answer: False
Difficulty: Medium
1. Expenses are what the company owes to others, including money owed to vendors and loans from financial institutions.
Answer: False
1. Account currency determines the currency in which all the transactions are recorded.
Answer: True
Difficulty: Easy
1. A reconciliation account records the impact of a transaction step on financial accounting.
Answer: False
Section Reference: Subsidiary Ledgers and Reconciliation Accounts
1. A financial accounting document is a general ledger account that consolidates data from a group of sub-ledger accounts,
such as customers and vendors.
Answer: False
Section Reference: Accounting Documents
1. Parallel accounting consists of implementing multiple ledgers and using each ledger for different purposes.
Answer: True
Difficulty: Easy
Section Reference: Parallel Accounting
1. An increase in an asset account or an expense account results in a credit posting.
Answer: False
Difficulty: Medium
1. An increase in revenue or liability results in a debit posting.
Answer: False
Difficulty: Medium
1. Accounts payable accounting is concerned with vendors.
Answer: True
Difficulty: Easy
Section Reference: Accounts Receivable (AR) Accounting
1. Accounts receivable accounting is concerned with customers.
Answer: True
Difficulty: Easy
1. Within accounts receivable accounting, when a payment is made the bank account is debited and the appropriate
customer account is credited.
Answer: True
Difficulty: Medium
1. Intangible assets are physical items such as buildings, machinery, and computers.
Answer: False
Difficulty: Medium
1. Tangible assets are non-physical items such as trademarks and patents.
Answer: False
Difficulty: Medium
1. Financial accounting is affected any time money either leaves or comes into the company.
Answer: True
Difficulty: Easy
Section Reference: Integration with other processes
1. Reporting within financial accounting is divided into two categories: generating financial statements and displaying
account information.
Answer: True
Difficulty: Medium
1. Financial statements can be generated for different organizational levels including one or more company codes and
business areas.
Answer: True
Difficulty: Medium

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1. Which term represents what a company owns, such as cash, inventory of materials, and buildings?

1. Which business process is described below?

16. Which of the following statements are NOT true?

Delivery Date, Shipped VIA, F.O.B. Point are called:

1. Within the financial structure, typical functions or departments found in a modern

7. Which of the following are components of the fulfillment (sell) process?

27. Accounts payable is used to track money owed by customers.

Introduction to SAP ERP

Multiple Choice Questions

Multiple Answer Questions

5. Which of the following statements regarding organizational data are true?

16. Supply chain management deals with

Question type: Multiple Answers

1. Which of the following are the typical distribution channels?

1. A sales area is a unique combination of which of the following elements?

1. Which of the following can serve as an example of a plant ?

1. Which one of the following are examples of sales units?

1. Organizational data in a sales order include which of the following?

1. Material master data in a delivery document consist of which of the following?

1. Organizational data in a delivery document consist of which of the following?

1. Information structures are used to generate which of the following?

1. Which of the following statements regarding work lists are true?

Question type: Multiple Choice

1. Which of the following is NOT a typical characteristic of a wholesale channel?

1. In the fulfillment process, a plant is

1. All of the following are examples of a shipping point except

1. Which action triggers sales order processing in the fulfillment process?

1. What is the final step in the fulfillment process?

1. Which of the following types of data is NOT included in a quotation?

1. Which of the following types of data is NOT included in a billing document?

1. The shipping step concludes with _________

1. Output conditions include all of the following types of data except

1. Which of the following is NOT a key step in the fulfillment process?

1. Pre-sales activity includes all of the following except

1. Which reporting options does SAP ERP system support?

Question type: True or False

1. A company code must have at least two sales organizations.

1. A sales organization must have at least two divisions.

1. A sales area can be assigned to only one company code.

1. In the case of products, a plant is typically an office building.

1. A shipping point is a location in a plant at which inbound deliveries are received.

1. A sales area can be assigned to multiple company codes.

1. A distribution channel can be assigned to multiple company codes.

1. A distribution channel can be assigned to multiple sales areas

1. A sales area can have many distribution channels.

1. A sales organization is used to divide a market based on geographic characteristics.

1. A one–to-many relationship exists between a sales area and plants.

1. A customer info record is an intersection of customer data and sales data.

1. A quotation can result in multiple sales orders.

1. Multiple quotations can be combined to create one sales order.

1. A line item in a sales order can include multiple schedule lines.

Multiple Choice Questions

Answer: e Difficulty: Easy Page Reference: 2

2. What is a storage location?

a. The place where raw materials are received

Answer: b Difficulty: Medium Page Reference: 2

Answer: d Difficulty: Easy Page Reference: 3

4. A purchasing organization is involved in all of the following operations except

a. Negotiating contracts and agreements

Answer: d Difficulty: Medium Page Reference: 4

5. Which one of the following is not a model of the purchasing organization?

a. Enterprise level