203- Human Resource Management

Unit No 2 HR Acquisitiom and Retention

Q) is the process of including forecasting. developing and controlling by which a

--

tim ensures that it has the nght numbr of people, and the igu kind of peaple, at the ri ght
places, at the ri gnt tme dang work tor which they are econou caly meost usetul.

a) Job Analysis

b) Human Resource Planning

c) Human Resource Development

d) Perfomance Appraisal

92) Out of the following Employnent fiunctions which one will come first?

a) Human Resource Planning

b) Recruitment

c) Job Analy sis

d) Selection

Q3) The term procurement stands for-

a) Recruitment and Selection

b) Training and Development

c) Pay and Benefits

d) Health and Safety

94) Job Analysis is a process of gathenng informati on about the---

a) Job Holder

b) Job

c) Management

d) Organizati on
 Q) The inal process of a job analyss is the preparati orm of two statements, namely,
a) Job cbservation and job description
b) Job spedi ficati on and job observati on

) Job description and job specification

d) None of the above

0) One ot the tollowing terms not associated with job analysis

is
is
) Task
b) Duty

c) Position

d) Competitor

27) The process of bringing together diferent tasks to bui ld a johb is called

a) Job Evaluati on

b) Job Design
c) Job Classification

d) Job Deseripti on

Q8) The process of grouping of simi lar types of works together is known ax.-
a) Job Classification

b) Job Desi n
c) Job Evaluati on

d) Job Descripti on

Q9) The sy stem of ranking jobs in a im on the basis of the relevant characteristics, duties
and responsibi lities is known as-

a) Job Evaluation
b) Job Desi gn
Q14)1Human Resource Planning techni ques inchude the use of some or all of the following -

a) Human Resource Inventories

b) Action Plans

c) Control and Evaluation

d) All of the above

Q15) Inereasing the number and variety of tasks assi gned to a job is caled---

a) Job rotation

b) Job enlargement

c) Job Ennichment

d) Job rotati on-Job Enrichment

Q16) All of the following are sources of internal recruitmentexcept

a) Job Posting

D) Employee Kecominendations

c) Advertisements

Transfers

Q17) The main purpose of Human Resource Planning is to---

a) ldentity the human resource requirerments

b) ldentuty the human resource availabi lity

C) Match the human resource requirements with the HR avai labi lity

d) All of the above

ees to
Q18) The process which best defines the locating and encouraging potential emplay
pply tor Jo0s s
)Human Resource Planning

b) Selection
c) Recruitment
d) Job Analysis

Q19) The area from which applicants can be recrnuited is

a) Job Agencdes

b) Labour Markets
) Eimployment Lines

d) Labour Uni ons

Q20) The process of choosing indviduals who have relevant qualihcati ons to ill exusting r
projected job openings is---

a) Screening process

b) Selection process

) Interview rocess
d) Pre-sereemng process

Q 21)----best defines how well a test ox selection procedure measures a persons attnbutes.

a) Reli ability

Testing

Validity

d) Crganizati onal constraint

Q22) The degree to which interviews, tests and other selecti on procedures yield comparab le
ata over time and allernative nmeasures is best define by--

a) Job Saumplng

b) Reliability

Validity

d) Organizati onal cuture

 d) None of the above

28) Recruitment s widely vewed as a--process

Positive
Negative
c)Both positive and negative
d) None of these

929) 1he process of developing an aPplicants pool for job openings in an organisati onis
called--

) Hinng
b) Recruitment
CSelection
d Retention

Q.30) Internal recruitment has the potentiality to increase the- of the employees
a) Conflicts

b) Misunderstanding

c) Income

Morale

Q31) Advertisements through newspapers, TV, Radio, Professional Journals and Magazines
are-methods of recruitment

a) Direct

Indireet
c)Third-pary
d) None of the above

Q32) State Employment Exchanges are generally the main agendes of ---

a) Pmvate employmenmt

b) Public Employment
 c) Professional Employnment

d) None of the above

Q33) Questi ons dunng the intervi ew can inclide-

a) Questions about chi kdren and marital status

b) Questi ons about rel gous affihiati oams

c) Previous exposure to relevant situations

d) Questions regarding mental stabiity

Q.34) Sareening applicants can include

a) Proper interviews to determine suitabi lity.

b) Structured telephonic interviews nd analysis of submitted CV's

c) Checking appicants health history.

d) None of the above

Q35) The good advertisement should-

a) Have a full descripti on of the job content

b) Use white spaces to attract attention

c)Never list the salary or package details

d) None of the above

Q.36) Which statement is incorrect

a) Recruitment and Selection are part of the sourcinglattracti on process

b) Selection ereates a pool of talent to consider for future jobs
) Recruitment enables the selection phase
d) All of the above statements are incorrect.

Q.37) Which of the following is an aspect of job analysis

a) Job Location
b) Job Performance
Q44) Recruitment is the process of searching for -- and stimu lating them to apply for
Jobs in to the or ganizaun
a) prospective employees
b) Skilled enployees
) Hghly Quakfied
d) Talented Employees

Q45) Which of the following is not an internal source of recruitment?

) Transfer
b) Educational Institutions
c) EmployeeReferals
d) Promotion

46) The Selection of employee is the process of choosing the

position in the orgarni zati o
- 1or the vacant

a) mOst quah tied candidate

b) most experienced candi date
c) most suitable candidate
d) most beauti tul candi date

Q47) Employee e
refers to shifting of employ frerm one job to another job withaut
changng job duties and responsibilities, pay packages, just place of work get changed.

Promotion
b) Transter
c) Demoti on

d) Terminati on

Q48) is the process of introducing newly selected employee to his superi ors,
subordinates, peers and the whole organi zati on.

a) Selection

b) Induction
c) Promotion

Transter

Q49)- refers to all the job helds during ones working ute
a) Succession Planning

areer
c) Career Path

d) Carer Foals

S0) The most reliable and vabd type of interviewss are-

a) Unstructured Interviews

b) Structured Interviews

c) Stress Interviews

d) Panel Interviews

Uit 3: Managing Employee Performance and Training

he actual achieverments conpared with the objectives of the job is

Job pertormance
b. Job evalhuati on
C. Job descnption
d. None of the above

2) Performance development plan is set for the employee by his _

a Employer
b. Department Head
C mmediate boss
d. Any of the above

is the simple act of comparison & learning for organisati onal improvement
a. Benchmarking
Feedback
Ranking
Job evaluati on

4) The following system is simple, less expensive and less time consuming
4, Paured conparnsot
b. Contidential repot sy stctna
Ranking
d Check list method
 a To make certain that the mana gers are aware of the latest and best managenal
practices,
measurement methods and work techniques
b. vakues and belhets of the mana gers match the core vahies
To ensure that the attitudes,
and strategy of the organization
c To assist the managers to build on their strengths and work on their weaknesses
d. To ensure that there is no delay in the settlement of retirement benefits of the
managers
13) Teaching by a wise and trusted superior on a one-to-one basis is called

aIn-baskettraining
b. Behaviour modelhng
C. Mentoring
d. Action learning

14) The development technique which educates the trainees about the ned for and the
techniques of pri oritizing the situati ons for decisi on-making is called

a In-basket training
b. Action learning
Mentornng
d. Executive coaching

15) Trainees forming teams and assuning managerial roles in two or more imaginary but
nval conpanies is part of the development technique

auniversity-basedprogramnes
b. extemal coachings
Cm-hoUsedevelopment centres
d. None ot these

16) A programme of one-ta-one collaborati on between a certi lied external expert and a
manager for developing the leadership ski ls ot the latter is Called

a Executive Orientati on
b. Executive coaching
Ctoring
one ot these

17) The initial training effort to inform the new mana gers about the company, the job, and the
work grop IS known as

a Action learning
b BehaviOur modeling
CExecutivecoaches
 d. Executive orientation
18) Which of the following is not a hurdle for an effective succession management plan?

a. Lack of criteria for Successor identi li cation

b. Impropr diagnosis of development requrements
DNenee o hanagerial initati ve and support
. Absence of strike or lock-out

19) Which of the folkowing is the most objective method of denti fying the potential
i

successor in succession managenent

a. Performance evaluation
b. Peer group suggesno
Superior s recommendation
d. Management's preference

20) Performance management is viewed as a process carmied out as atn)

a once-a-year task
b. twice-a-year activity
C.ongong process or eyele
d None of the above

21) Performance evaluation can be defined as aprocess of evaluating

past pertornance
b.present pertormance
c.future performance
d. past and present performance

22) The termpeformance rating system stands for

a agrade or score concerning the overall performance
b. the information about the extent to which the work objectives were met
c.the past objectives of the organization
d the achievemenis for a perniod of one year

23) The 360-degree performance feedback involves the evaluation of employ ees by
a. HR managers
 d Heldreview method

29) In which of the following methods is the evaluation done by someone other than the
employee's own supervisors?
Essay method
b.Critical incident method
C. Field review method
d. None of the above

30) Job evaluation is a technique adopted for determining the of the j ob.
i. mternal worth
wonn
D.tena
internal and external
C. worth
d. None ot the above

31) When each job is individually compared with every other in the organization, it is
ealled
a Ranking method
b. Paired companson method
c. Pount ranking method
d. Factor comparison method

32) Which of the following is not an analytical method of job evaduation?

a. Pont ranking method
b. Factor comparison mehod
c. Paired comparison
None of the above

33) Which of the follow ing is an analytical method of job evaluation?

aPairedcompanson
b. Ranking method
ob grading
d. Point ranking method

34)When jobs re
grouped on the basis of the similarities found in their characteristics
and values, it is called

a.Paired companson
b. Ranking method
Job grading
 d. Point ranking method

35) Performance appraisal is the process of systematic evahuation of individuals with respect
to their performance on the job and their - deteiopnent.
a Potential
b. Skill
nowledge
d Ability

36) Which of the lollowing is the tirst step in perlarmance appraisal process?

a Establish performance standards

b. Communicate the standards
CMeasureActualpertomanee
d. Taking corrective action it necessary

37) Pertormance managemient is conducted.

a. Continuously
Annualy
C. Quarter ly
d Monthly

38) Perfornmance appraisal is focused n..Aspects.

Quntitative
bQahtative
Both
d None of the above

39) The approach of performance management i5.

Holistie
b. Individuaistic

40) Employee training is the process of

.. to the employees technical and operating
skills and knowledge

a imparting
b. gudang
C.mentorng
d helping

41) The cont ent of the lower level employee training prograns will be
a. Technical Skills and knowledge
b. Managenal & nan relations skills

42) The dur ati on of the managenent development programs will be..
4) The following factor would be relatively low if supply of labour
is higher than
demand.
production
labour c
wage
d all of the above

6) The following is (are) included in salary survey.

a Average salary
b.Inflation indi cators
cSalary budget averages
d. All od the above

7) During the lay off period, the employer has to pay

o the basic wages.
a One fourth
b. Half
hree tourth
d One third

8) Providing equal pay for jobs o cqual nature based onn job evaluation ensures
In compensation administration.

a external cquity
b. intermal eqnty
neutraity
None of the above

Payment of cash rewards for the work extracted from the employ ce
is normally
9)
called

direct compensation
b. indirect compensati on
Cnon-montary compensati on
d. None of the above
10) Which of the following is the fixed component in compensation packages?

Profit-sharing
b. Base salary
C Gain-sharing
d. quity stock options
 conecession are examples o
11) Insurance schemes, retirement benefits and leave traved

a indirect monetary compensaljon

. direct monetary compensation
non-monetary cnpeisatiom
L
None of the above

12) Ensuring fair balance between an employee's contributions to the job and the
a
rewirds received in return ironm that job is the essence of

a cquity theory
b, expectancy theory
C.agencytheoty
d. contingency theory

ees work hard in the job only

13)Which of the following theory states that the eploy
when they are sure of positive outcomes from that job?

a. Equity theory
b. Eapectancy theory
Agency
d Contingency theorytheor

14) Managers never own complete responsibility for the all the decisions made by them
since they are not the owners of the business is the assumption of

yty theory
b. expectancy theory
.

C.gency theory
d contingency theory

15)Wages which are usually positioned above the minimum wages hut below the iving
wages are deseribed as

a. real wages
b. fair wages
cminimun wages
d ving Wages