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DIE MAIS} DAH IES 0) Dy sImSUCt, = ia SL WH HHO] ABS AD FT SRS, SL el OHS|AI Qa SO] SAS cyH Ore O| wa} 7 OFSE OFS] ABSA MI HOS LO7|| SIRS O| WA BAl Sets AYSS HIS O71] ZSO|L4Ot SSO] SY Yeo AS] HAS] ASS LiciS aA SILC, TSO HBS i Ai 2 20 UE EBA IS 2A ae SeLICh 201914 12 a HEA BS Kel Table of Contents YZEAF rubishing Fim: = 2 Dya2t Prtace . eS neem 3 BIH FAYE Tenbookscheme nnn oes on {EI| Explanatory Notes: - 10 EEL PA uniestucture : ae . so 2 SUE characters rs 5 Part 1 0h HSS BASED BtSUCh : 16 ‘Weare producing mobile phones, Part 2 AiB Resor] PHOHEILICH 20 ‘Weare sling therm at alow price, Part 1 SQ} Mie Sah HHYIO.... ss ae ang is aways buy. Part2 AAO] A7SS WAT s2- . - 2B Iimintending tomeet my friendsin the evening, . ul 3Q Part 1 32/0] SSE StS USS SBA - 36 Let's prepare forthe fellowing schedule whileheis attending the meeting. Part2 BAS Ope Lp OlOFopaya SAIC “ . 40 Hull make a reservation after looking fr the lace. Part] S29 YT Seo] YASS Alc 44 Lle’shave a workshop on Saturday, not Friday Part2 AE AAAI] SS ME FSAHO|HD - 48 Iimpassive but Huongis active . one. Part 1 Ato SF S454] BEECH 56 Wehope everyone wil atend this event Part 2 U2) SISK QE Bt AQIQ - 60 Tomenows meeting villend eal. Part 1 AASS C7] PH SAISSUICt 64 Ie get the certificate Part 2 Witt AAPOIAL 26H] SVS Uch 68 lam being transferred tothe Vietnambranch a . 72 Part 1 a0] QksEl Al SOL HO12? 76 Hosvlong hart been sce your salary wasinreased? Part2 UZ 22! Wigo| wt 24 Zorg. 80 Tthinkheath check costs would be expensive Part 1 SI0hL} DAiak=A| Beto. oo BM Yeu do notinowhow hard have been Part 2 0| AIBOls= 20] S074 OF LICH 88 Nowater should enter ths product, Part 1 748 Wiel77t O1BSUICE - : 96 Its dificult totover the price. Part 2 AIS OMS SkSUC 100 Iipayby bank tans, Part 1 5/2} 20] 874 jk eat 104 The conference room doo islocked Part2 gét U0] HAAEL- reer - ~108 Something urgent has come up. Part 1 GIF 7HSOICI7E 89} 7's QSLICE . s 116 thas attanlation function as well as aeservalon fancon Part2 SH SSS StBi Sse + 012 “ none 120 Wis posbleo record veotelephory. Part 1 224 S|At MBS BBAO| 210} SILICH 124 ur product aretheught tobe compeltive Part 2 7150] BOB FEO] BMPIUCp eons ™ 128 Let features make expensive 7 | CHEE Ustening Serpe - 138 MEL Answers - 143 24 194 Grammar Explanation so eeeinoersnanennceicoumasici 2152 SAVSBAL BBE verbsindjectives table secession : “156 O{8| QE BI AHO! Vocabulny& Expressions Index z 162 7] MQ] SK rable of ilesfortisterina irene 166 EJ Ay aE . Part 1 | S1Aj 9) 3 YD BAt A7K8171 1a Suita | ——— —————-— Part 2 | SA} oat otsetoip [Patt * — a Part2 S50] CHst DAIL T48h UD Ojo iey) S61 Part 1 HIBUs BAS gE BAO | Chat q2 23) eae UE cot EES 12 S01 CHSt 1S} Sat SFP |agO CHSt St ST Stay) at ciel Zio Parti | Aaeol Het cls Et ae] a Part2 | HAIS Sat AL] AAO] AA Che ar S82 ot Any olan [Patt | BA we are . Sl part2 | ALLA OIL Gal BH Ky Alero CHet So ee 1 tO CF Sa3 7 oe ad sa} a2 Ate __ a4 Part1 | AE 741 BA CH} a} BA = al zh, ee St BSS FE [pon | REM Oa HE ASAP Part1 | 2x ABO| CHS CHS} ET YS AAI 7] 2a AE ees 2 S50 RR ee Tost SSS [pon2 On cist Om BA SS O18 BPI S65 Part | AIS 7s SBA AT A7| at tet MBS lpea2 [ae Ba ED Al a Part1 | Al SAI 2h BE ET AHI9) tee ez Part2 | A We Bel Se Ear O12 SSP Be6 ) ie js] ye ae wR ah304 2 =2 2 BN ATH Be O18 _ =A AB SS oe O18 =e 2 Bet OFF ee ~(2}ent ait | ops ze OFFI __ -E St RAE Be OR iT oi a Be Prd ad Be OF ye ™”~—<“—s™:*s IS ~71 BFR Bal eke O18 “(She AIS AIL 2 OFF A Al | Filet BA O1F| QUALLS BH OF] _ =) AI BO zt OFFI == 4eG Ae 33) Bel OFFI BOIL = (S)L/ER| SEC Ba Be BE OF =(2)81 2 SIC} wats Be OF = 217} OFRICH/RIECH Bias ate OFFI (Oz dic} see0n - = 01/04 SIC+ BAL AS weet O1FLT “HE BANS ate O91 2 OIF HB 715 22 OFF =(2)A1 AE AS Be O91 = 01/04 SO) ABA 2 Be O4F OO AME 7 22] eel OFF an zan Textbook Scheme Un Task Unit Company and ee 1 Products Listening toa Conversation about invoducing Company Products & Speaking Unit Saying Hi & Exchanging Greetings 2 Lelsure Reading an instant Message Conversation about Leisure Activites and Speaking Review 1 Gavel awenins Reoding Busines Vis sehedul and Speaking _ 3 Outside [istening toa Conversation about Outside Duty Schedule and Speaking Unit Interpersonal Listening to a Conversation about Workshop and Speaki 4 Relationship Reading a Post and Tlkingabout My Strengths and Weaknesses Review 2 Unit enous Part 1 | Reading Writing a Notice 5 Communication [part 2 | Reading & Replying tan House Messenger Unit. Personnel | Part | Readingan article onsetto 6 — Management [part 2 | Listening toa Conversation about Transfer to.an Overseas Branch &Speaking Review 3 ence Part | Rexing&espondingtoaPoston tow toMonogethesalny 7 Conditions _| Part | Listening toa Conversation about Company Employee Welfare &Speaking Unica Guronen Part 1 | Listening and Responding to Customer Complaints 8 Counselling | part 2 | Reading and Replying to Customers Email for Consultation ; Review 4 Unit Negotiation | Part 1 | Ustening toa conversationabout Product Price Negotiation & Speaking 9 and Order Part 2 | Readingthe OrderFormand Placingan Order OverthePhone uni problem mane | WaenegToaCoveraonin a Fob unin pg Ge Ren 10 Situation Part 2 | Reading aMessenger Conversation and Talking about the Reason forthe Problem Review 5 Unit Product Part 1 | Reading & Writing Product Feature Manuals. 11 Description [pare | Listening toa writing Product Ads - Unit Part 1 | Listening to Market Reseerch Presentation & Reporting My Work eer Part 2 | Listening toa resentation about NewProduct Development & Giving My Opinion Review 6 @) 1s js] ye Ae HRY tO} 2 eg Were ts ou Company Introdlction-Related Vocabulary Product Features-Related Vocabulary -H2 -Related Vocabulary Lelsure Activities-Related Vocabulary Visiting a Branch Office-Related Vocabulary Outside Duty-Related Vocabulary Worksh Related Vocabulary (QL /feM Personality-Related Vocabulary =7| Ste} Notice-Related Vocabulary -(Q)2 AIL Messenger-Related Vocabulary Personnel Transfer-Related Vocabulary Salary-Related Vocabulary Employee Welfare-Related Vocabulary ~ (QAI ot SICf Customer Complaint Consultation-Related Vocabulary Helpline-Related Vocabulary 717} OSC BIS (Qe orcy Order-Related Vocabulary = 01/04 ict Problem Situation-Related Vocabulary 1 Problem Situation-Related Vocabulary 2 Product Features-Related Vocabulary Product Description-Related Vocabulary 01/04 SOIC} — O/O1RICY Market Research Report-Related Vocabulary New Product Development Related Vocabulary aurea @) ate 7| 4 HA SFO{ WR} ASA} IF Lo SS AAlsHe MSL HALA SAO] Ao] SRO} tga 3 SASH} (eis Whe HAS AE WIAL|A BISTO} VS NSIC HE HHS] BEE AE WIALIA BIO} 2) HIALIA SRO BETAS Sst AME AAISINOO', SISAHSO| AHS UOLA 7IZAIO! BO} LAS Ss AAI TIBOR OIE lol RES OIC, ua we + his HS HES AE HIAUA B04 DE MBs] HALA BHO MRS] Sr/Oy G74] SAS O| 7|ZAG! BAO UNAS SAS HgGOe HALA Yet We! IP AlAs HPL, AP ss Ss SAIS THESIS AAMD BEA HAYA SF AAS UY + UHH BH] MHS SHO A, BS 71) ASS ‘ASHE Ot] AIA, SS Ae Deal W SAHA, 718 PANS Woe St Ot ANS AAS QF ZA Bae Hele Fs USS AMSEC. 5] AG SAL SIRO ASA] QPSt FQ} SF 71S SAAS MAS PASH AP AeHOlA| SLT Cat SSE WSS ASAQS WAYS SAAIOS MAIS, SHSAVE HIAUA SBI FSOPI ABS + WES ALY ROA! BO] SH + Qe ALA! Fall, OF #1, HAS SAAC. Boy, 271, V7, M712] SRS INAS SAS SAAS S7), BOVIS HtsO! BWI, 471 Sa SITS + UES os AAA! aH BSS Lersract, + ABER UNS DASH (SEA 1, 2S Set FS MS ASE + WES Osis SH 2 Nas, 2, aH HS + (BEE HHS] BEE Ae WIALIA BIO] QE S 1272] FA] AA Zt G7 SSAke PASC, + HA DHE 2749 THES PSO} uLAH AMS] CPE = 247401, 2742] BOK SSE QtOi Bal SS YSN 4 67H, BGS TES 7H, 2S 24740101. TES FA He HFS 67, Ad FES Bat 57 7S NASI WA AAO] UOE NS 01919] FE & 2A47HO|C, DST + DREAE MSISS| APA Cet ABAIZAOILY GANAS HHS SAS + VUCh. B THES WR Al20| 2A 2WIOS BASS FS 4AM 124 SO SAIS] STS TAS KOSS SIRT, OAHE NSIS FE) AIH AISI AS GAIL 10 St SASHES PSI. 1 " 40) 12 is] spe Explanatory Notes King Sejong Institute, which promotes Korean language education and the spread of Korean culture around the world, has developed for overseas Korean learners with business purposes. was developed asa textbook for Korean curriculum for business purposes, with the goal of helping leamers to improve basic Korean cornmunication skills and to acquire basic work knowledge in the workplace. Direction of Content Organizing + was developed to help learners learn the business knowledge necessary for business situations and improve their job skills based on the basic Korean communication skills, according to King Sejong Institute's business Korean curriculum, + In order for learners to learn practical and essential business work knowledge, a demand survey of Korean teachers of King Sejong Institutes overseas, prospective employees seeking employment in Korean companies, workers and middle managers of Korean companies, and corporate personnel was cartfed out And based on the resuits, learning contents were selected, + In particular, the demands of Korean language learners for the purpose of work and the opinions of employees of Korean companies abroad were collected, and thus contents that were said to be importantin the job situation were actively reflected and arranged sequentially, + This text is composed of essential topics, vocabulary, and expressions commonly found in the ‘workplace so that learners can use them usefully in business situations + Itincludes a variety of practical task activities to improve the harmonious communication skills of speaking, listening, reading and writing, and to develop reading and writing skils based on listening and speaking. + Considering the connection with , vocabulary and grammar were selected so that leatners could use this textbook after studying . Organization + is composed of 12 subject-elated lessons and 6 review lessons, + One lesson consists of two parts, and the total number of parts (s 24. There are review lessons for every ‘two lessons, and the total number of review lessons i six. + Thete are 24 grammars, one for each part. + With six subject-elated vocabularies and average five new vocabularies per part, total of 244 new vocabularies appear in this textbook Curriculum + The curriculum can be operated by selecting either 48-hour of 60-hour type depending on the circumstances of King Sejong Institute, + Since the education time per part is 2 hours, the 48-hour type is te be run for 4 hours per week for 12 weeks with the review sections as a task; whereas the 60-hour type is for 6 hours per week for 10 weeks with the review sections included in class hours. wei Cte! FAN Unit Structure + (HEE UNS UE ANS BIALIA BtS}04 22 12BkS O|ROIA QC. « is composed of 12 lessons. +2 2he QDs B= rysioi oo MDs MB =e, oe, as, Bale] ae aged. Each lesson consists of Part] and Part2. Part! and Part? are organized in the order of introduction, practice, speaking and task Introduction Parto| #2 SHS MAIC It presents learning objectives of the Part Pan2| ta U82t Bete! Av AABECE Ue 7 gee Boh SSSR NARA StS | WiS22 RE + es aC. Aphoto related to the learning content of the partis presented, Through simple listening or questions, the leamers can be naturally quided tothe content. AD) 2 wis] ye Ae IRA R04 2 Practice Part2| SHS} 2241 O48] O19| 3 Bele Batali) S| BMS MARIE OMMEA SAS SA OF] B HAS BAL SAL, S157] SIC. Leo ‘Asking questions helps confirm Eee ema that learners understood words The vocab lary and expressions and expressions correctly. related tothe subject ofthe part are presented, Vocabulary and ‘expressions are sorted by noun, verb, adjective, and collocation alphabetically APHOIL TBS Sal SH 280] Cal HBA) ABEIEAl Bl SAC The photos or pictures show ‘when and how the target ‘grammar would be used, SH Bywoll Chet ZHtst SSS Hah BM ALANS. A brief explanation of the target ‘grammar is presented with the translation. AE US OS MAIBICL SE 282 Ase VS] BSLE AACE New vocabularies are presented. Speaking activities are presented ta practice goal ‘grammar. ‘SH PUm BSét HAUA deo) | Bo?| SSO] TSHR. FOIL i BS HAHA CHES Talat S707) [80] B+ UES eh Itconsists of speaking practice in business situations using the target grammar. Pictures cortables ae presented to help learners ‘organize conversations. sare ED ex as AAS BAS VSi7|L} W7|B sips Part2| St WSS Cal Slot all 2tBt0Ht ABS + UES Bt. ‘Speaking or writing about the topic ofthe activity, learners can re-checkthe parts learning and apply tin real stuations. ‘YSU BARE AION are Sd = e590 Use HERES UES Ct, Pictures and questions related tothe activity helps predict the content of the activity. ‘Sa Bol, “eal 47), “Sa ‘Bs | So SF 7is® Ase + UES SC. Itallows learners to practice mutt skill uch as'stening and speaking, ‘teading and writing! and reading and speaking! Part2| SxS MES! S7 | — HS @ OnM=Al SMS Sat SSS ACh Asking questions allows learners to check to see ifthey had agood understanding of lstening or reading related to the topicofthe part. TA) os aig] ye Ae wR 1304 2 FLAO| Bae Ae OL} Smee AA S58 4g Characters S2telS Han eae as Soe ut ol 2188 Bey SIE 2} gizhOF POH 49) sacle (5) S|AI2} 3S Company and Products | 8H Aw ortho Leeon PSHE Slapoll Holl 27st > EI. To introduce my company. Sj UstS Wttora QSuct We are producing mobile phones. + 24H] CHE S|AH= O1F S/A}O2? What kind of company is your company? + US SHEL sIAjol2? What is your company producingng? @ v2 142 ae wsys aH cae ones BIA service UA bane ae employee ‘BHOH(SECH) ABS ASC make a plan -Z uct SA Atl BOA Bat OH US She SUS VEHMCy, Attached to a verb to indicate ‘that the speaker is currently doing something. - aS Aa WeUct. - ah ta 2O1R? x01, GGG 1. CSS Slat Gel OfFIQILICL, ENDL} ZO] WSO SO s/s FOr MAA. The followings are company-related vocabularies. Complete the sentences with the words in the box. See the example ne AIA ae AMu|A Pel SARE O|/7} Sis 1,50032HC. o| sae o/7t BSUct. el SAP aS == 2,000 HOlsesUcy. 2. CSS 271 CUBS ZO] ists etSol HAO. Make dialogs. See the example below. > 5 ? g APIS QS 2 US dT ELM? Bo 8h 7s AS MOT WSU. a) (2) 8) ig a , 2 ene aa ateEy ANS BBS AWS BAlst LyLtOl| LS 7H Bulerct Apes post Cxels Hershey Of cmehndraon IE deg am owas @ SH EMPSt ZO] ay HAA12. Let's talklike the example, ca a HES AAMAS 2S HE BS BUTI Ft MSS Bets WSU. 1 be 2S AHAMEOIME 1 VS SLT? _ BE SH IePIe O18 Se? J DHE ARE @ 2 atch ¢ 20 e044 aU ALS ASLO A/ZHO| SOL BBA? 2. J QS SHHUME HH VS eum? | | = woyeic eu 4 wee waeUN? (Peas) os Scr 3. TTT 2 EA SME 25 O18 BE BLITZ SES sanz ans . % CISC} (Bags) saws ans og gus atSUn? etSct @ se sayeseusys ese 1. SALAS SO OM USS Wot SSL? WH sf! O|0}7|sf AALS, What should you say when introducing your company? Mark Wand talkabout it, | 4s ae Hol Sa JIEt 2.432 MSHAS| SA A7HQILIC, G11 DEO FSHUAIS. The following is the introduction to Sejong Electronics. Read and answer the questions. 199540] SHS MISSA SIS MSO] SAVE MSU EAL Ss, WES, WB S 07H AlALOLAY 38,0002) A140] PSD VtSUCH, ASMA SANS, BRE, FO AS SS HUST ASUCL A Al7l0l MISA MSS BHOHSIT QUE] AV HSS 87004 HOBSUC ASAA MBS DAO] Bet UD AMUIA7} SOY D24S0i74 21717; WSU. (1) MBAAO OSt BBO! Od WS Pare? Which is the wrong description about Sejong Electronics? OA BS 87009 ABU. @ O| SANE 199544] BERSUC. @ ZA BAS AHO| 3,000SSU ct. (2) 32 WSzt Ze O, Hee x SAIS. Put0 ifthe following statement is correct and X ifit's wrong. OASMIME HH AHS WEST WSC, ( ) @ DASS MEA UE MiSs ZOPUCL, ( ) 3B. Ofte S|AtOH) CHSHAY OSE EPS] A7HSH AALS, Take notes about your company and introduce them to your frends. = SOR = BAL QE ( EP] EICfvastounded Seandsoon oma @ 0 1 co Ea (ae ess SEE Aims ofthe Lesson ryoystct Abo] BPH AAS BBS L7H be various ate, To ntioduce your company's products Sact be heavy we led NetepA BOHEILICE = We are selling them at alow price. be sophisticated eOtCt be cheap ‘otct be comfortable ' = 1 SSA Hol BOL HO] SES ANE PO} Ch Attached to an acjective to modify thefallowing vera ~ a PU ZS mses aoa -e} 10% MELB} Ze s}at + HH SAME 1H IES BHS012? AIABS 27/7} Born? i ‘What products do your company make? ls that product popular? SV} Ba] BAS Blab eure, @ ve sa92 se veys wai a LOSE SS SILUC CMS ZO] WHO] Sr 11S Stop MAIO. The followings are product features. Complete the sentences with the words in the box. See the example. v tect Batch cretetct Agstct Ea a) AGI} weSUick (2) |e 24249) CIAIeIO] 2. CSS Ast EADS} ZO] cists sso} HAI. Connect the sentences nd make dialogs lke the example. wv 7120) slic BOI, BOKSED etch () S2ic : + AIC, aout @) Casio] SS ct : + C{afolo| ciogatct, Legit @) CES} AeecHact |. + ANA ABEL HC, BASIC ep f 0} RIES 71240] ulate? = Ola, Masta BtaHskD teu ( SUCH beempenave ICH bese osm GD CMDS ZO] Bay HAA/2. Let's talklike the example, O| Hea YIMEZ? OL, MBSA) WoHstat QkeSUCt. = AeIStCH, BHOHSHCt a2 7127 = ch, rSeict uaa 2h |, Aad 7H AA a g 7is2 4Ba2? ul a 2. 4 0 SHES SE7t Bate? Uy, OFF ap . | | + meisic, agers > i a DSUG HUA BS + W012? : = MRECH, BON 4 guct ul Ot 3. ¢ | HCH ASHE 7/50! BOL? Ul BR Lt a = Qh, AKBSHA + gICt] = 20) HICH, SHBICt Azle HOL2? ul. 1, CHO] ASEH SH AS S AA O-Sol| E AS PUAN? WH Sh 2 OFS O10}7 [8H BUAQ, What do you like best among the products you have used? Mark and talk about why. BL at aan Sas 7Iet 2.033 22 220 SowAle. Listen and answer the questions (1) AU AS} MO} CHB alow ger] BIE AS SaieILINI? What is false about the mobile phone M. O-AMBQUC, @ 7150) BAI SUCH. @ D450 USStS MEQ. (2) Moll lst AYE WOR O, Sele X SHAl2. Put0 ifthe following statement is correct and X ifit's wrong. OD 7A BYE BIQILICY, ( ) © HOH M549) Yo) Cerstcy. ( ) 3. OS SIALO| MSS 1 BHO] VUSLIM!? AA O|O}7 [ah BALAI. What are the strong points of your company's products? Talk with your friends. + AS OB ( PR (GICH) sas owas @ clot O17} Saying Hi & Leisure SESE Aims of the Lesson mage Ws} BR} HPS Bat Pe FEL ao Tosay hitoyour coworker sand respond ei CHERSIC be great Soi Ue Bhat uLLS = be diligent oracy feel the lack of Huong is always busy 280] SIC get nervous -H2. SAL SSA cil BOI SHO! U Bes Ved, Attached to a verb or adjective to indicate surprise or admiration, - 2S Wi} AF Ble » oh} al ae daha. + CIS SIA} SLO} XE o1OWIE sh27 = ELAS Off! olo}715 312? outa, Do youtalkto your coworkers often? What do you usually talke abou BD vie 9 ae visu teas | 1LOS2 U8 He OFAC. Cap et 20] BHO] SoZ BAS stop Mao. Here are emotion-related words. Complete the sentences with the words in the box. See the example. sect oredet sexletatch 210) Ect y CHS EO CIEeF AE Of@4 ZILICH, ATI} RO] BRS ALICH, eleat at FS SUch A Btls = BLOLAL Q) Wd Bese wHS SUC, OILY Ak CHS Qt) QIOELICH, BE} ABO WE 2 cigs ex ems zor gais ago] vane Make dialogs, See the example below. 12 HIS Bets @ osgesn Vv OARS S271} MY Fest Be stect (1) Lil SIF BFS! QIct 20] SIZICt (2) 2H SIAL HAO! 1021 Holgtct CHEFSECE @) Al S80] SS S/A}ol Q1AtsAct Sect NE lorthefistime 15 thetrst ade or. ct2 71 CMDS BO] ay HAA/Q. Let's talk like the example, 25 184 AMR? . QS oh Ae Bees AZ DEMES A012. seas Ariat AIM Be ey 20| gue $51 MB Be 1 e 2B O74 KIS? a 21201 338 seu APC 9 . OLE WN aet ¢ al SexIBISICh OLIN, SUPA MH RIBOHALS, 9 apoy oe NBS BSE 71 Yl gid et HE ate 71 ict fpvasmenasae EA{O BTS UO| WOAQ, 3. 2 SY B42? a chs ALE WEESI7E SUCH if | se 2/40] SI24Ct U SMRE} Bete. @ va gaye se yaya vac ILC eda e A ately BHE|CH totes od 1. UES QS BA) ALI? Swst V0] Asli? How are you doing these days? Isthere some occasion? 2.432 let MISE OL} MIS] CHSIAILICL Sal Bed] GoKHA|2. Itis a conversation between Indra and Ana. (1) OB CEA ME SUS BL? What is Indra doing these days? O BEAES 3 USUC. @ OD ANY OVS LSU, Os S01 SS 2 SUS BUC. (2) S2 US2t BOA O, GEA x stHuAle. Put ifthe following statement is correct and X ifit's wrong. OO ME QS Al SSS. ( ) @ Ot ME HS SHE SHS Best AUC. ( ) 3. UPS} ZO] Obs Sal Cesta AAO. Exchange greetings with your friend, ‘ 38 Title SAME 2S OMA) SUBS FE OAS ASH 'L Fae, Ont Re! Sat wo] FEU Ch Aj SAHIO| OMAHES 4 Gl AlGfO| WOM “OjLt BY, “SY Chal’ HET, *1G}O) BOM “OjLt A, "BS A! EE OL y' S8 Wes FSUC At Be SRSA YAS BO} FEAL 'OO MY, ‘00 wo2 REUC, Ina company, when juniors call superiors, they usually call ther using their titles such as *kirn Bujangnim. (Department head), “Ana Juimnim{Person in charge)" When superiors call juniors, those with titles are called, for instance, ‘Ana Juin(Person in charge)’ ‘Huong Daeri(Deputy manager): Even colleagues who share the same position are called with the ttle or without the title such 45°00 $s! or 00 Nir. ccteaan 02 Ee BEBE sins oft Lesson AIA $8.9} of} Aol] Hall lof / RE ae. Totalkwith your cov we aIFSS OT 2 \'m intending to meet my friends in the evening * HHZS FRO AlZ!0| US tf BS SAS SLI? tS se? UPS BIL? Wht do you usually do on weekends or when you have time? Do youtravel? Meet afriend? 12 Mal I ANE WILLA BRO > ore straightholidays C2ct goandget back SIASEC) eat out OfeHS CYLCH setoutonatrip (Ho) Beict have a lot of work to do —(2)27h Stct SAL SO] BOW Stoll asst AS OLIN Tea St A82H0] BBS LEH Attached toa verb to indicate that youintend to doso even ifitisnota definite decision, - Fadel Aap} Arh 2 --Fetol Wel We ia} Be - VE IBD] | 1. O82 7} SSQUCt EMS 2Ol WSO SO BS Of MYAIO. ‘The followings are leisure activities. Complete the sentences with the words in the box. See the example cHASct alate Vows quct ‘Bel US atch ca Ole 710i] EHR OE HAYS ct Holle Qs FAS FO] 7-52} —_] 2. CSS Su CUPS ZO] CSS SSO] HAO. Make dialogs. See the example below. ¢ Olt eksoH $1 Bt 01.29 te} OMS Het sha. a v 0) Q) @) a Ole te 2s 2h Ol SE OS 47h 71a OS apes BAAS AC AEEOH 74 UC sya 744 w.2a90 @ CMDS BO] ay HAA/Q. Let's talk like the example, en oe a 8 8 LB? a AIASS Stoo ae. G14 wLQ? Oe x4 OF IFO SAH SM BH. WEES duct TORING. ont 3am Bhs ect Mi 1, Deterrent] Sow SHO | St 74027 one 2a | Fi MEL? & TESA Yours Hct Boum oarcr g U], Bt BSUS. & 2. & ow ana we 70127 (ei emcees] F - ort #74 SAoz oF aartcr Zon a Bet U), #7} UA. 2 Be raneetcnncsecceats) Bow ROH 2) Bt 710122 ore ta ELLE | HLAO| MEQ? & DAfow caQcr ae ) Eas oY chute 2 ee wag a sui, & @ vasa] we ya agoi2 (ARES) SLICE spendtime — 224 europe — SEXPAY atone | 1. OPES FS AZ] USUM? PAS St AIL? WH St O/0}7 [aH SHYALS, Do you havea weekend plan? What are you going to do? Mark and talk about it. Co Oy 2 Qa a7] | Bt BLY] IEF 2. CHES elOf Mit OfPl-> AO} OAIAY CHEIALICL, Bf Qa? BLO SHAN. The following isa messenger conversation between Riya and Lee Minsu. Read carefully and answerthe questions. 7 (©) 214 A, ole F041 8427 - BALA ONE UD 10, Qa ib a I soe uteia. (9) ity e (@) 9), Salo, wB wage. Ee 5 oF Off EB Sept 18] Bok? (9) iE 28 49 Meee. | OF BUT Che ON BILE, AE SOY at ah, (1) F ARSE POUOH| Cet O|OF7 EFL? What are they talking about? O FAO 51 HEB @ ero ae @ Alt BIO BS (2) YE WSet ZOHO, Hee X Sale. PutO ifthe following statement is correct and X fit's wrong. O Gi ME EST WS 2 SUC ( ) @ FF Mi HO] SSt 118/0| WSC ( ) 3. CSS Sal S7St 7iOH| CHa OOH st MAALS, ‘See the following and talk about vacations with your friends. / \ % rt = DAZE ° FDS B4 61cm o.aeaan @ Ess Vocabulary and Expressions * [1-5] BS A Azo] US AS VENA, {1~5] Choose the appropriate answers and fin the blanks. 1, BS WSHARICY AIO ALE 2101 osu @S4euc © Maeucy 2. CHS 50 OS LHS ATE ES @msuct @ snc @ #BSuCt 3. A: Of S7he OCS 7122 B: Ala @ 84a 712 @ Bt HAO] WHQ @ Oa ABS APD WHS 4. AER AMIE 2S MES QOl WOOD SLIM? 8: © OO) SeSLICH @ NUlAT} Bet SSUICL @ 30089 AH0| Saucy 5. A: 2OF MS He S26H7| Aol SHS Sate. B: DHL? AJOF MIS @ Oe SSSHQ @ BS SAB @ BRAS WET He @ es 92 a wisys a SoH SAIC 1-20 ms 1-2 Let's Review It « cr * [6~9] BE A Sz] Aste AS TEMAI\o. [6~9] Choose the appropriate answers and fillin the blanks. 6. A: 25 OE US HL? B: SAI ASS D HEBOHL QANTAS AL OHHSD WH2 7. A: Me St SO 4S 10H B12. B: QIE2t ME AS Bet Ol @ Hue @asAc @usAg 8. A: QIEAt Ml, Ol SiO SY St 74027 RAST ERO @ O72 @ a He @U4A Ag 9. A: OHO] AHS LHS ASS FAR! BOLL? B: YI, BSMSUCt © 718A @ 7HE7IL @ THU 21@ (a) 10. SS Ei este WHS TEXAS, Listen and choose the right answer. O48 SHE B71012. @ NFBHD 1S HM a2. @ BAW Of ABS MS + 01g. ZAlep Listening * [1112] CSS 22 Azo] PsHAle, [11~12] Listen and answer the questions. W. OR} SHE SHS VEYAO. What isthe woman doing? @ BSHES ot2 Qh, @ SU MSHS BoHsta! Sct. @ ME BAS ABS 713/510 VC 12, 52 Ut Ze AS DENA, What tre? © Oe CH ASHE Mz AND BILICH, @ EAI OS REMES 7 ELC @ 71D Qe SCH A1MHE 71501 ALICE BH 2 ey 42 ae ways e342 Let's Review It + Terms 1-2 13. SS FAT WS CE AS DEAA\e, Read carefully. What is false? Ses {ie 28 © SRUXIOIA waIUISIS BUC Ae | Reh Ae, PAU, Baer Sua) © MAA OBE 5.00024 2101 er SLICK. ‘mS 5.820% # @ TRANOA 2HOHS Alef 2,7258RHC1, All + | 27253, x [14-15] CHS OIA HSS A SS Forwale. [14~15] Read the messenger conversation and answer the questions. (B) [224.28 muaneia Ei 0 Al al ata Zt ola, (9) pal =e ag raga? O18 3.87 POL ae Bote A apreetspieizpia cis. |) (2 St, SMR. MO p23.) al, We] AD yore. Tee Fetal 25 Ho (2 Bold Ig eae. O AYaR. 2s B47 Ua BILE. Q 14, QO] Sojz aisle ats DEYAI2, Choose the appropriate expression to go in the blank Gi @ BHIE AD Hog? @ ASO A A0g. @ SWet 71210] WL? 15, 0] 29] gat BE le TEAAo, Whatiste? © 89 APH ORNS static @ F2t ME Qs A 440) BSUC. @ SY ME 25 AOA BUS YS AUC. “1 @ HED} oj Visit & Working Outside |) HE hw orto Lacon B|ZYA Solo] We Selo} VE aaa] Hel het = Ch. To talkabout visit preparation and schedules in business stuations, Slo] AASANE Sot cs QS SUISAICt Lets prepare for the following schedule while he is attending the meeting, SARS PAS BHU? Bl Me 20 2S VE oHAle. Whatare they preparing for? Listen and mark ¥ all the correct answers | Qs S21 Hal Ae Bul HS] BA Sl @ veya se aaa meeting Be factory At ALS in-house facilities ae present situation ASIC) encourage AIAKSICH) direct | iil -= set SAL HO] BOW 2 QO] AAS] TE ARIS EHC Attached to a verb to indicate the length of ime that the action is continuing. - Ae AAS eae ae, Aq} ade ee Set ae we aisles. --$2)7} 2]9] Sa)S HE Sel yy aes ahha, of —] 1. CSS AALS SESH She VILICL EDP} ZO] BBO! SOI FS HO MAIO. Here are what the boss did after visiting the branch. Complete the sentences with the words in the box. See the example. ae SATU ALL Aafatct RIALS AtSSO] S2| AALS SRSHASUCH. BAY AHA S SABSLUCh, 2c a NaS or Bese > S01 MAS SS a 13 SSO AHA Ses] ASS - | 2.033 22) C5P9} Z| css oso] SAlale. Make dialogs. See the example below. El e APS'A0| hE HS BT POE Set Pale OS Was RBA. Hl, IatSUCh 9 38s Saealct 31210] SA{SEAICt AAST WSIS Sct rt) EMD ZO] Bay HAA/2. Let's talklike the example, sacle] aa VAG ONE Net YH eS CSch OS 819] BUS SHC AIO] AL AIS SAAICH ayaa VU alse 8 OE EISeICh 248 Ze! LS Helsic BH MAL O11 BIC 89] TIES Bulsict Sd, OF BSR? tl, AE 2) Chelsie] Bas ob SEC eIISUC. 2. ¢€ all, On| a2? | €@ UL AS “ SASUC, EH) Sot FAQ, 2 3. ¢€ 22H, On| B St? € IE @ 2 ga ae uss eta2 AG HUAE AS Sot LES CS 28S Elst Sle. PASLUC, Sul BH AAS. ( 9 OS B8S Eula FAQ. aaeuc. aula ene, te Oe Q Us Wse Bula Fale. | | ce wae aut aug. T a BASUCL. SH) Set FAL. A FAEI(SICH request ALAA(SIC!) haveameat ai | 1. APSO] OfetEO] ASHE KO] CYLCH SAS SHO SAS Yourboss s coming tothe place where you work. What should you prepare? 2.483 Ai Yeo] Soule. Read carefully and answer the questions. S FO APSO! 2] AALS SISRILICL AU} ASS ABS AIS Sols HE US TSR WSU. SiS HIIS WS A MIMS FHT WSU. JIMBOIAl 22] EUS She St CUMSOIAES AA ZISIS TS AUC SHRM ES AST SH OS WRSUCL Ht SSN FASC (1) 23 AM AASS PRS OD WSU? What are the branch staffs doing these days? (2) S7E FE US SLM? CASH BAAS Match the teams with the tasks. + Alea} SH O12} + Ae 28) Bel 82) Eu) 3. APSHS| AL SE GSALICh CHS ISS Sv EPs} Zo] ay MeAlo. The following isthe schedule of boss for avisit to the branch. Lookat the schedule and talk like the example. = Aid BE A1BB0| SHOR aS aoe APS OL SY 209 274 Y Noll HAO SASHYLICH O74 FAN AEA Foil NY U2 MIO YMSHNE FOr BPS Wy MA OES HEIPLICH, ven ( FISKE plnningteam — EAH(BICB ante ogee @ SBSH Aims of the Lesson aS 1 AAO] AS Fol Holl ofeHsfs2 1st shop atch ree ee oe i sa jas = org) UAC HAS VO LEY o]oFope4a Tovar he pia guct seK6IC Tov raf recantation aftarloolangTorthepiace explain arae asc biearecf gopsct lookfr -2 UM SA Al BOA 2 YS St SO} COE OS aS UEC, Attached to a verb to indicate that you will do something else after doing that. YS of UA aS pa, ~ 2S RUM AUS Aol, 213 BEA oa auc + FAIS LS O(Clol] ALI? 20 Se Aol Vz sHAle. Where arethey going to go today? Listen and mark the correct answer ae ae AMPA @ 12 4442 2 Hs 2942 LOSE Wa Sreicy, EAP ZO] ASO] Si 1s} HOt MAIO, Here are outside duty-related expressions. Complete the sentences with the words in the box. See the example. algiatct ¥ worse ABS Mc} 74g uielct 7 ci > nana qnana O1M| 2AloH| OZOH 7M AMIS] On BIRKS orRtScich. (1) CHAOIAT Hots ABSS DASOH|Al AASY SASS OF/O40F Bud. 5 2) AIO] WNL ABEICt Bho! Bale! ovoror BLUct, (3) FASS Als BAO! Ae7i| Se 2.32 2 EBB} ZO| cists ESO HALO. Make dialogs. See the example below. ony HES ene? Bol Oy SE > s/ol7} Bum LM auc. Q v on /9)} BUCH 5 | same BAB Yorct > Jo wea AbIaE HSS atop} > |e sag a2 HS AS BSI [ase ‘gowell agase @ CMDS BO] Say HAA12. Let's talklike the example, GD Anse a7 Se waa UL, TV BOS SL IE ANBIO| BMELUC ih @ ARB 217/74 2 | 4. e see 4280) Avai0] SEU. Be BEL | By G vsewrs B19) ul Aa DRo1 G AAs aASuch oo TV Bag sic a AMIE? SB 22} AM ise )=—_— Ai 7s SBS SRS act = 7H Ue ge Tee 1210) Aa DR Gf ABS wy 3% e AMES O17 /7t B 4 2 HELIN | 31S AO] BSSUCL. AB 744 ilo me ae oy axes eppcy @ 321 s220 = AABSUC. | 2 meal cy wae 48 RUA a1R042 @ ve 9sae CIRO! B04 ASAOIN| Bch scr aa 1. SASS SS OCA IES HUM? BBS 71a oO IS SL? Where do office workers usually work outside? What do they do while being on outside duty? 2.083 22 Bro Fotuale, Listen and answer the questions. (1) SAPS FUOH| Chal Bota SLM? What are they talking about? O28 am QI ey @ Y= amt (2) Azt9| BE UBS OBA SIL? FAS Sw ALUM? He Al WH SAle. What isthe schedule for their visit? What are they going to prepare? Mark ¥ correct answers. CSAS > SESS — CBO ABST AL ge as SASH > SW ABST AA > SAYS Bula a 888 AE S/O} Off 3, AS UBS WT AAO) Way HAO, Write down a schedule for outside duty and talkto your fiend about it. = 10:30 SIA SY Bee = ( $218 women sesion ages @ cHe! 2t74I Interpersonal Relationship SESE Aime of the Lesson Aad Sol Gal AF I. To talkabout preparing forthe workshop, BAICt Let'shave a workshop on Saturday, not Friday. o Bal ELeol| Hass + HARISS FAS st VSU7I? What arethey doing? + ASSO 7} = Aol USUI"? Have you ever gone to a workshop? 12 e142 2 wis a2 @ 2 ae lecture Aas ‘workshop saa teamwork Uct divide =SUGICH) discuss FHA(SECH) improve a IAL AO] AOLAt G9] SAKE 71 $2012 HO AHS NaS UE} ice Attached toa nounto indicate that the latter noun isselected instead of the preceding noun. ~ Spay} Stan a7] Sh Ath, -shacl aa patel aria? eb an aes Boe FAB, 1. OSS ASSO UME SLC TPS BO| WSO SHA FS Of MAAS. The following is what happened at the workshop. Complete the sentences with the wordsin the box. See the example. vaa6 aaa Leck =2latct 2 AES BSH Se OPS ASSASUO, 2 so] SAE AS (1) A2|2 #2 SANBSA SS ASS VS + UWE YAS (2) . ANS AD UA ASST STS MSA SS AHOUASUCL AASOl CLAS SiAl AtS2t (3) Ol/7t HY FO 2 BSUC. 2.03 2D CMP ZO] HSS SO} BAAS. Make dialogs. See the example below. @ qae2 320i a2 2 B2u Bz ELyo| FAG e qh2ye 12a (x) 0) 15E(x) ase 259(0) @) Zrcam AF busn osaeian CMDS BO] Bay HAA12. Let's talklike the example, vas 1 Rat 2.34 32ae -%- Be magia Ew Eas Ol} ASCO] B Et 77s NoL? SMa. a H 1) a0 {ate a 2. eg Ott SaSOIA BI 1712 BtOL@? , [ane @& | amie a | ate a A @ 2 Haye se yaya aac 2E menbestipresat USI barbewe 1, ABSA FAS BL? What are they doing at the workshop? 2.5 Ago! CHSIRILICL CSS Sa BEd] FoHuAle. Here isa conversation between two people. Listen and answerthe questions (1) OF A3& BAS A] Se RE O/c|aL|n4? Whereis not a suitable place for this workshop? OBR QFestzr Omir ae “a (2) S2 USzt BOs O, HEA X SHAle. PutO ithe following statementis comectandX ifs wrong © AAGOl 71 AGAAS B+ SUC ( © AASOAME BPO] SRO) Sl= OPIS SB + USC. ( 3. HAS CE HASS 711 HSL? ASSO SAS ok HELM? Oot OO} [at BNAIS. Where do you want to go to the workshop? What would you lke to do in the workshop? Take a note and talk aboutit, = HIgt - aA A / SIE] es an IRE 124 291 / Bet 3Qh = see 4a / Sat «= ALLE 221 In-house meeting SAY LY BL QSHE AMSPSO! SHAG OfL/OH| CHASE AHA IS OPSO| AE CL EHAY 7H) AIBLIC, B74 71 7UNSAI! BRS! SOM UE FE + WSUS. HOt Be ASEM SM 2B, ABS 2, S SY, So 2Y S ef I SYS SUCL eee OS Ai SYS shat HELIN? People who work together in the company organize a variety of in-house meetings in addition to the company’s work and meet often being on friendly terms with one another. As their relationships get closer, teamwork improves and they can work better. They form a variety of meetings with those who share hobbies, such as a book club, sports club, movie club, music club, etc, What kind of in-house meetings do you want to have? i place 04, 121 at QI) O4n = SHG EEE Aims of the Lesson ARSE CHE Abbe] All al eh 4 bout your own characterand others AS AAO] SO IS HAHOOIL tm passive, but Huong is active. + HES Z| BS? What isyour personality? + SIAL APEISS S20] SSL? Howare the personalities of your coworkers? 9 12 ge) 42 ae sys e342 Ee esa) oa aa personality Beart bbe meticulous USAOICH be introverted acct be careless AS alc be passive 1840 Cc} be outgoing | -(2)- Eu ‘SA, SAL, “BAHOIC! FO] a 1A} S19] LAB FHS] LAO] CH Bes UEC Attached toa verb, adjective, or‘noun + OIC}to indicate that the preceding and the latter are contrasted, SBS IV} AEA aR AS. - 2A) Ae Mey} Ziel B93 a oie Bel, ~ ale oh Fase seal 2 aehde abel y3h2, LOSS 34 BH OFAC. Capt 20] BHO] SOjZ O1F}S Stor MAHA. ‘The followings are character-related words. Complete the sentences with the wordsin the box. See the example. ‘Sci Seat Usolct 2|8P80|c} Hangg 99999 dadad dada winiel Sje BeSLUch . ald inst a Alzto| etol Weick (1) 3701 RE aH QS BY ALY BO] RELIC 2) oft Fee . Ta BA US 24S BOvILICH. () eet eee _ RHA! SIAfoH OFS A@tO] BESLICH. 2. CSS Sa CUPS BO] CSS SSO] HAO. Make dialogs, See the example below. € 2H, SAL AISS 440) 010127 lO} CHES Ustetel Olzl+ thal eI8}o|0)92 v Al0h ciel LAtIOIC Olpl4 chal oletsfoIct () A4x 22 Aazh0Ict #01 2g2 ASIC (2) OfLF Eee mHOIgICE eee} FOS oleic @) Azo IS Batt AG) Abe! Za) WIS eluscict AGILE) mistake 04, a2! at 9) CMDS BO] ay HAA/Q. Let's talk like the example, cu nae USA FAT BShe Al HL? 34 UE MOLAls AAO] BabA HSS, 7 fa [ee | El Ba Holch AHL? S40) O/g74] S2t2? Ais ASaelel USA FA's2 FSA0\G12. = O/B) CHe| isa} VSKE Al O12? oc gol we oui O/T e a2? O|Bl+= CHO) | ™ Ue wal 312? | UL aE 2 1. oFzol ct [2b OLAS o\/7t Seba Woot AIZIS YO] WHY 019. apy sitetct GI. ME % @ Ol OFS CHS 712? [ Ol/} AIM OR AGRO. ° ubchS Ct Boretct ficncliaidiiie e UIC} 71E1 OFM? [ on} Ee 9 @ 21 WE SA IBS? | vse mua e394 ARB] son 1, OAS St MSS MEO SE AO] AASUUM? oH YSRSU 7? Have you ever been tough because of company people? Why? 2.03 8a AA SS A Bol orale, Read the consultation notice board and answer the questions. AI) BADR 20! POISELIC Tat} MS SAO] UF cg] og te SS7i2? Aa par ANY 2006-09-OF IG aa AS FARIA CHS SIAPBIRILICL Pe) EAS] DAI MS B20) HF CHELICL Date Seal MSS SSHS BRUCE S19 Al2t0l| AE SD AEE BO] UCL Tas Ale! Blo Tts0| HB USC JAG DAYS BSo USA BX AM] OWS AS SOSH ME ASAO|OAY HAY ABST ZO| S OWS AS SOIL, SAP VS SBA AOINSUCL Telly WA wp OAL IA7} WSLIC, O11] SI S72? BER kine onwnes ABSA! OWA. AE SAWS BIC HSS SS YAO] gela. EBB itn) owen Als GAS YMA) BOQ. TC HE SA ISS| WA VS Ys + oie. (1) O| Afefe| ABS SAV? What isthis person worried about? OAS 840) GEUC, @ SA N2IS0| SS WO] OIC @ BO| HBA ABAAIE BBUC, (2) HE UST} ZOHO, CEE X SAI. Put ifthe following statement is correct and X ifit's wrong. 00 ABZ FSH DIAS A+S BO BUC. ( @0| AAS TAT BAO] Sch AEAAT} Be QSLIC, ( 3. Hehe SAS GT HS Be HYale. What are your strengths and weaknesses? aa as 5H UE etm ALA bom 04,81 21 GD) Ess Vocabulary and Expressions * [1-5] BS A Seo] Aste AS TEMAS. {1~5] Choose the appropriate answers and fin the blanks. 1, Dk MBS) $/3 SSNSUC. @ KUAb @ in of oAa 2. AAS0| S80 4 euct @ SssHor @ MAS Ot @ HIZO] SOE SA MST YSt= 210] HL? B: AS SSICHEG! SS Me Z02. @ AIeAEHAL @ BEAN @ SS WA 4. A: AAI 7120) SAE ARSE OFS] SIL? B: LY! S104] BAIS 5 @ =e @ SAA @ SABA 5. A: MAES YO] BL Hel 1B Hl S72? B: : @ 7148 WEA @BUAE SAI @ ASO S80] SUC @ e492 ae wisys a2 Sao SAIC + 3-42} Let’s Review It « Terms 3~4 * [6~9] BE A Sz] Aste AS TEMAI\o. [6~9] Choose the appropriate answers and fillin the blanks. 6. A: Al 2S ane? B: QF 1A]0j] $1217} YOLIMt S/O|7} AIC @ BUA @ Buel @BuUDUA ~ 7. As Of O/DIQS e10F Chel SIL? B: OF. 210+ Chel OBIS CHEN TA EALHA|S, ou ase O20 8. A: MS} 2 RO| ASU B: U), SER AAP OSE! MIA SSP b 2hSUCh ® S2lst= S2t @ S2f5t SEH] @ S215) GEO 9. A CS SO] SA Mp OIE M| BS SARI SAE OO} ME S701 2S ot SUC. D SIUM essa @ Sot 102 @ ¥/IE Listening 10. CSS ei astS WES TEMA. Listen and choose the right answer @ Sao BSaD BUC. QYS SAS MS + WUC @ BOSD LA BIAS SelASUC * [12] CSS ED ASO] GoyAle. {11~12] Listen and answer the questions. M1. O92] ABS DENA, Whats that woman's concern? @ US YASS BUC, @ BIA UO] LI BSUC. @ SAO) CUD A] BSUCH. 12, 52 Ug} EAS DENIS, Watistrer 0 OFS BBS waWLICL @ OHS Cala} AO] CHELIC. @ OAbE OHS OBS oD WSC. GH 2 ey 42 ae ways tea 2 | saat gaict-su [&) Let’s Review It » Terms 3~4 recy 13, CIES 2 ol UST Oe AS TEA, Read carefully What ital? APS HES AA Be US 104 1(@) ~ 108 224) ‘rm AlzE ge or 16.00 EE Kat Eat ae Tee 16:40 ae a8] AE OAS ge 108 22K6}) 12:00 Be At 1:00 AR ie 8 OARS WES 1} 22! Sk ASIC, @ANBES 108 1 LH AASzt OVS & AUC. ONSS MAS We BS TS et UA AAO 2 AUC. * [14-1] SS Bt SSO Gol. [14~15] Read the following and answer the questions. Pa) BAIA) WEE) AE 748 BEMES APBIICL etl SAY Aleta AIA F220 14) 2 ABS ASC, FQVOS UMS AGT ASS AST SSHS EAUBUG ( O ) SQV SA AST BO] SAE MSU Ap Ba OHA} SA AED > O17 1S SHYT} SAARC] CYSt IS Lee + UMUC. 1 > Od Boz U2 WS MZAAIO. choos the appropiate wordto go inthe lank. oan @ ae @ aang 15, 0| 29] USs 22 AS TEMAS. Whatistrue? O34 52 Has! euch 2 Faso HD SMES Bulge. @ MAL HOI G5 O10171E He AS SSO] ot SLC. 122 @ AHH SIATAS In-House Communication (ce es uase laine BX Ast BA ARS ala SF ath notice #9) Ast matters that require attention Part1 eye BAO SE Sto}7| HREfLICt wes) aac We hope everyone will attend this event. post o1stercy) ATGICH) referto ~7| fat SAO] BOM Bote Atee) Ur 8, 3YS UEC, Attached to a verb to indicate a hope ordesire of the person speaking, - Se Bol aalei7| hehe ” mp By Aelol Cho} FAP] WHICH, + OHS S|Afo] SQSt US ofsay Sorat}? ee wo you important eve ur company? How do you check out important events of your company’ lett + AIABHOI= O1F LHSO| USL? What's on the bulletin board? 6B) 12 sysi2 ae xy R0}2 an9 CSS SA HE OFIAUCL EPS} 20] VSO] SOj2 OFS SOr MAIO. Here are notice-telated vocabularies. Complete the sentences with the words in the box See the example. gelct veel 5a Bees P| eb SIAL AIALHO S/Ato] BQSt VS euict (3) AAS 7/58 CH 124 OS 2.038 Azot CAPS ZO] oss BtS0} SAO. Connect the sentences and make dialogs. See the example. S SA ABE OIC OA StOltch , (1) SDA CUE] AIBSICH . (2) 27} AGS etm ator stct | « (3) 212] Suis st wf 9) apstol geet | - aU? AALS 217647] BRLICE, HALE bulletin boars olsetct arate ‘MEO IO) Ltd AES et. AALS SESE UY QUEX| LCE 10) AIA] ArsStCt BiO|Oll ASH AES Slolstct omens @ SH EMPSt ZO] ay HAA12. Let's talklike the example, OFF SO = APS HOF BLM? Ul, S¥ist U0] gow Se ovale # +824 Jol gio 4o}7] URILICE 25 Bester BAA] BEILD? “ONITHA| Bolct 1OA\7IX| 20|7] BRELICH, © sons ager 491 x30 LeU | acnog * +8191 3% Moll olf SHC a a «Bolo SAY Bal } Se Ea 2 CE FO] Aso CY SLIME? ey: | a @ semowe + BSUn? geelwiojes at 4 swig olBStalct sui ¥el Ol SEAICH © S13e VS OFCIOLA BOI + SIBLIT | a 8 HAE UNE [ a TINHOM! $host ig 28 NE © saas eas namo zeum | Slows YBsect J (ss @ v2 gy y2 ae uss eta 1. OS BAL AIALHONE O18 HBO] ARSLM!? AAI LSS O10} 7 [8H HAL. What was on the company bulletin board today? Talk about it. 2.82 MEANS! SH7 SAO] Het ALICE Std SSO] FSUAI2, ‘The following is about the founding ceremony of Seoul Food. Read and answer the questions. Brees * ru Re ara eam | AB ONE, QHSSHALIII? FHS Fol Fe] SIA] SEI7IAO! etic, Be 7iaAfol SMSI71 ERILICE, Ot AIBI7ITALOES Cielet QAI Bets Go| BUisScicl. 7A SHAM Ch Zo] Rebs FMOM BABSLCL AB UBS 1S AIAIOLA Stelst71 BIRILICE, Ae SE7 NANO BESLICH, mp + em 4B 202K) 4 | + x08 BS N cle a ag ato. () 0] Be F4 Use? What isthis article about? Oana ae @ BA AES @ AAS SUB AE 2a (2) HE USZt ZO O, CHA X SAIS. Put0 ifthe following statement is correct and X ifit's wrong. OBBISNE 1S SAO BUC. ( ) © BB7 SAO SAE BUC. 4 ) 3. ete SIAl9| OFRS!, AAS S SAS Batol Chet SAl APIS My AAAIo. Post. notice about your company’s special occasion such as a picnic, workshop, etc Of AES ACHEPLICH + Sa Ba | swiss founding cremony — SI(GICH) cetebrate SEA} date ZAP auctoviom, ous 0 5 ee PPES SHEET Ame ofthe Lesson AYLH HPAL AM OIE ABO] LASS wp inhouse messenger ate. To communicateusing an in-house messenger. HSS havea talk SS) WS sil= 24 Be AGL atic) Tomorrow's meeting will end early. AestCh organize STI} saan =a -(Q)2 Age SAL SISAt Ol ROI St ANS] S45 Yet Attached to a verb or adjective to indicate the speaker's guess. + OBS SLAJO OlOIIS AEE SALIDIZ Do you frequently send e-mail at work? 4M ARIED} Of BRHOS eS OOP IE siLinte How do you talk with people in your department about work? © vies RUA atR04 2 | 1. CSS HAMA BEI OFIILICL EMDSt ZO] VSO SO FIs St0¢ MAAC. Here are messenger-related expressions. Complete the sentences, See the example. ad = = cD ei> = €\> = = = = = = Sere) = = = Cc a CBD AE Fol SSSA AY OI Mets PIYS uct <5 0) SAHA AtLH OIAIAIS Agere OIAAIO4 (2) AVE OL} 01 RHE OLAS (2) OF 2 2H BAL THIS ALY OIA | 2.432 AS CUPS ZO] sks StSO] AIO. Connect the sentences and make dialogs. See the example. ‘ei C2 v SeMREcaalict | +. + UGE 1917 2 ect ei. : (1) ug) s9}74 etc : 4 Qiee ulMML 7 LYQIMEA| BH SICE | (2) 25 1 SAO Et¥io] oct | « + SBT SASHA] eC (3) SEMA Slol0l AAYSKAICE | + + gio] uiges oct | cio a5 €@ THeld, Qi Mee Ch els? 5 OLS, SES HMMLI TE LISI aS = OL. e osu se ED CMDS ZO] Bay HAA/2. Let's talklike the example, J US! S12\7b S741 “ a fone | ib ort ge THY, QAM 2? AIS pA? wae. Fé woloIe? g 2 og. . 2s En @ FAA, WAL? AB BMA? 3 a ee 2 @) Aaa, deatag? ne ee? @ v2 ey 2 seuss eta FO, Wes US S19)7; Sal Bae? HAL, FA Boia? e 2 a. : ABQ, FA WoL? 2 9 —___ org. s SHMIQ? ALB Hp ASL? AAS. PS Qo? O12, Ua Sole al Bet ole. ce J 2 ee HR SAO BAI 3 104) eos ABISO| BO] Och na # QMO BO] OI om £ ct £ rey mo 2 US 87S ABH @ os ers ABC fe HEX] GEOL} "= i wach £ = TAPS AA 812104) BE SS aqsiich CHE YAO] LSAICh ; 9 1 OES AHH OIE APSOH ACS L7H? Cr AIS ALS ETL TH? Have you used in-house messenger? When do you use the Messenger? 2. HS Att GAIA CHSHE Stat BEOl| CHESHAALS. Read the conversation on in-house messenger and answer the questions. BM, Xa ue? ofa, MALO. Hated HERE ASME OAR XBAI 3127 Ol = SOMA] MBSE eI HOLS. 0, 2I2? ME aOR. GB 92] SME Ta BAA] SHE g1012, zwire.©@ uy, aro12. oo, () SABE SUS Oo isa WSU? What are they talking about? O SEAS ABAE AE A OBSYE ABMS WCE gel @ BEE ASAE ASE B) (2) HE Ua BOA O, HEA X SHAle. PutO ifthe following statement is correct and X fit's wrong. OBSAE ANE OS SIA] MSH BUC, ( ) O59 Me HME Ae DEWE ASAE Sa QSUC, ( ) 3. SAP SESt AES! Aol] Chad OIA] CHES A SIMD, Use instant message about your work with your colleague. APULBIAIAL O18! Inshouse messenger etiquett AMY OLAS ABS OY SAIS FOI Cf BSH OAM BSS + US ICL 2, $9), S31 SOS OWNS MOY + Se BP Aa US, 2 BP Sw US BAS CS ASOI| AWS) Yes geiaeet FSLICH, EE HH Bie Of CSAS OKPAIS St AO] SLICE 27] et Stat HAIR) AS Ea Lt ‘HOt LICL “BAPRLICL SAI AL BISI711 SAIS.” & OLA OMA! HSI7| BRC KAS FE AO] BSLict, There ate a few things to keep in mind when using in-house instant messenger. If you can't see your messenger by going outside, meetings, or talking on the phone, it’s a good idea to let others know your status with a marker such as Away, Busy’ Its also a good idea to simply finish when youre done like a phone. Do not close message window after saying only what you want to say. You should make them feel youte done with some words such as "Thank you. Enjoy yourlunch meal” [Bem MMEECt ny TB}7IER. Youre wekome ome @ Olaf Bia Personnel Management SSSH os AgozM ARIS] SEol Hol Tae +d. To explain your goal as an office worke : XABS OP| SSH LAYSLICH Itried to get the certificate + 52 USz} ZS Aol vz sie, Listen and Mark whatis true? 252 O79] SVAUC OARS BESO) SIMU @ v2 se) 42 ae wins a2 a = we HH goal Ace4(tCH) make an effort SHletch get promotion aaa act rake career S48 71SCt develop ability MASS OC getcertified —7| HaHa SA lol MOWAT QO} LHBO] Sf 9] LISS] SHO] BIS LEH, Attached toa verb to indicate that the preceding contentis intended forlater content --AS API FA ESD gol - Bo}S ST] SIA BF Hea, ~ ARPES BILD S18 Avo} 7eweUe | 1. O82 AVA 2H OFC. Ho) St BO] ASO] SHA S/S Bor MAIO. Here are self-improvement related expressions. Complete the sentences with the words in the box. See the example. ave} = Vaeet SAB FISH | ASS aH > Fea 20071 CBD Soles we aim Slafoll elAtska ASUIch Tad cist whSAeY BTS} PINE OHOIES Bo] aay BSS WSC | (1) OID MIE SoH CHEOAL BOS yore Sa6| Wet ALCL c (2) MHA MIS HISSBO! ASAD BtO} - oe Te) BES SAtO}e kta Sts} AME AHQISUICh, (3) FS ME HES SAS SO] ARE SALA VSD AMSUCL TeyAl Bel Aol ABE | 2.C¢3S AMSt CPS GO| CSS BHSO] SAAIO. Connect the sentences and make dialogs. See the example. el> v BHSEB ORC fe. + BBO OES Btct () HzO Seg zie |. “ey Bg MIRA USI (2) US Sm Assia] each | + AURAL ahs Gael 2tCh | @) watesgest |. + gl Seo} weyis asst | oi 258 01971 SIMA OFFI? ~\ 2 Hoy SHS OlF7| Soll OBA SHUT? | ABS MAA UHSLict. PAAGIC beretaedio EH colleague EMS Bo] ay HAA12. Let's talklike the example, ate SIU BaAreucs kn WAS SAI ABM OF BS SHR012? wet ESS WD SSS OA S 2 538 7/HSUC y D 92] Si Sea ae ) oigi aig sHt012? = cet EH 8 2. © ang ee seme a ‘ ZBL e 3 Olt AES | PO Lae 8490129 2a] HA x 3. £ HAS EB SOrIUCH | | OG Kes sytoig? Me £12 OH 9 ‘Busi scr © v2 ey y2 seuss e342 1. HSS AAS SO] PRS OA ASU? SS OF] HSH HH ES otal QSL? ‘What do you want to do after you get a job? What kind of efforts are you making to achieve your dream? 2.083 Hil 220 Fowl. Read and answer the questions. AS Ala ABABA MSD VSUC, DSS CHAE Sts} SSO ZO] BOI SMS SASHA Sty SAO] GUD AASUC, Sts SlAfOl SArSH| SsHAL SHAS WRSUCL ela SHO} SAYS 7IP7| Hoy SH SAO AT Ss} Ae HASUC, VAs SOE Ss SAS AP7| Hel ARE AASH OD, SereOi/A] JUS SO #SUC,. ASE STH SF BAS BD WSU. Seo} CVE MAIC PHYO! S17] SHA G So] Lest AUC. ra = Hook (0) 0| AlB{O] AEB ISH! Sle Sais IBS SoreIL IM? What are this persons department and postion? OSPe Ha) @ She a2] OstH aE (2) 42 USzt BOA O, CBR x SHAQ. PutO ifthe following statementiscorect and X its wrong. © 0] ABS SHO} SAIS 7197) Sek MBO QIAMMSLICI, ( ) @ 0] ArBS B20 SIIB wat UeSLICh. ( ) 3. ABLE SBL BO] RSGUM? IAS OFA OF il SOF SLIM? Het] AS ‘Bay BHAI. Do you have any goal or dream as an office worker? What do you have to do to achieve it? Talk about your plan, He ES Hol THE AYO! APEOI orfce worker 06, 14.22) (0) ofeakeae SHEEBIE Aims of the Lesson wa etjols 88h2 olafst 2 ahs appointment Sule Hol Be eh. aa HEH ALAA, 2Ss11 coneomienn EIMSLICt S491 Rat ‘overseas branch AS(stCh) 7 adapt TOK SICH figure out lam being transferred to the Vietnam branch. ‘StS UEC, Attached to a verb to indicate a change in situation or action. ~ EA 47 19 7A sizioig. BB 7} ae SON a8 So, ~ Wel Ee] god 1S 71 MBUct, _ =a) SIC ees SA AO BOA BHOLt BSA + SS US} ZS Aol VE SHAS. Listen and mark W what is true? OATHS Ale HE OIAT QeHLIC “) BAIS OS BS BA MISSI. @ 2 ey y2 seuss e342 LOSS SUS HE OFRILICL EPS BO] PSO] SH HFS Stor MAIO, Here are personneltransfer-related words. Complete the sentences with the words in the box. See the example, we vous ayoyatch xsi n449o Hanns aaddd qaaad CED olsioy IAOIS 0] QISLICL TAHA HB B7/= AIO! westeuict, () SPH O10] BJO] MELO QE AALS 8/8 wRSUICh 2) 4M S7iS YASS a azo 71 SH WE EUIG SD SHSLICI, oy 0 in ng oe oh bi 3) SPSUA SHHC= ANAS Hd IIS MATS SUC. 2. CSS Su CUPS ZO] CSS SSO] HAO. Make dialogs. See the example below. g O|SHON SHS) XLALOAL 2PStl BS LICE SOHC, TALI. v BAS] IANO goq02 erat nels g7Ict S241 AIATOILAL Ste aoe wet TIE ocenae @ CMDS BO] Hay HAA/2, Let's talklike the example, SAL] BRED Vv SeH OIA] BSC Vv Zul ISH 2] ASIC AZ BAB ICt AA ASIP 2 AILHCE WEE! IAIOIAY QS4C ato: Let GUIS SICH Bee NaS S7ict TR ASS B Tppstct HOH. DH, ASA A0| BO) S04 Sel SAS US Hl Sect, PAE THQ, EY BHA} w2| ASSi71E weuUCh. 1 € os ese } | Rote, Atul, 8 AS Hol Yo SOA; 2) HAT MLE ALS BHUICt, Peete aye 2.2 ce aye Se Aol Yo! Sorat 92) mt) eho, sue 9 Duke Asset eae 3. 6 ae AE MO] YO GOA) $2] HAE 5 aa. ET e THLE A SEILUCL, r “ eo Pas Taye. @ v2 aye se yaya aac AO] EC becometondot 1. C2120] CHE AIL} SA BSS HOP OM SH} BEL? \What preparation do you need ifyou have been transferred to another branch or department? 2.5 Ate] CSIC CSS Sa! Bezol gskAle. It's conversation between two people. Listen and answer the questions. (1) S7E SOA] ASS BASU? Who called whom? ASS UA EAL B OBO] Be Hee wea aA 8 293 (2) SE WS2} BOR O, Gee X SHALE. Put ifthe following statement is correct and X ifit's wrong. O28 BIZ OS SHE SAGA SSpl| SRSUC. ( OWES AAMAS YREO| S019} SHS AVEC, ( 3B. O10] SQ] ALAte LZICHH O/C] 7 RGU? she] ALAtS LYZ Of SHlsHOk SP AZ SQ SMS WSS A Boy MYAlS. Where do you want to go if you work or an overseas branch? Write down things you need to prepare when you go toan overseas branch in order of importance and talk about them. (1) BHI AIF: AlAt (2) BH ARS = STS TepeIc. «SA ARS ABS AUC. = XA a ASS YORSUCT. = HOt MESES SUIBILICH = 229 SAE SOKSUC. HE WES AA USK SIQSLICH AH SHOU 2SHOF StI CHRON Um ABOU MF A ag mHOP SHE Hol FQYelch, DalD MESS HISD FT Fated j SME Gorse We Beguict, q \ 1M eciobes Om) ABBE aa ane os eee Raeeese oer * [1-5] BS A Seo] Aste AS TEMAS. {1~5] Choose the appropriate answers and fin the blanks. 1. OM OU/7t WAM A= SHSM SNCS lS BASU, @ eujols Oa @ Hl AIL v . ARE SAO AAISH| SH SBE ASS o suct @ QSUICt © BelsvsUicy + SBM, OMFS) AHH SAH BeHQ? (Qh Sly Says @ SHOAL @ ALY OAIAL 4. A: Sip Ml, OHO DRYOS 2 BY, SSA SSLIC © S522 @ ASAD @sawrl2 5. A: PEISIAfOH SLASH] Aol] HE S/AtOH| CHAESLITII? B: CHBEAIAIS Ste AAA St AO] QSLICH | S/ALO SHALE AIAE SIALOLAL OASS HSU @ TSS StSUCt @ 248 #sucy B e492 a wsys a2 SaoH SAIC - 5-62 Let's Review It « Terms 5~6 * [6-9] BE A So] Ute AS DEMAe. [6-5] Choose the appropriate answersand filinthe blanks, 6. STHOM SACRUCL SH 7S AASS SS WAAL @ Q4aAD BUC @ QA SUC @ Qs 40] WELCH 7. A OSS ASME CMI] ABSA HL? 8: OS S7RI OAS HL @ MSD YL @ASA S AL 8. A: SYM, BROS OF! RES BOHR, OS AIRE AHUM oF S2Die GO] O12, 2 @ aa @ Bort @ Boy] Ha 9. ACS SHE SH AANA B: 2eHQ? S AMOI OA MAE SS Vola. O 27517] HHEUCt @ APSA ABSUCt @ asoa Saeud 103 @ (a) 10. SS Ei este WHS TEXAS, Listen and choose the right answer. OHSS Susy) YSU. @ 2a FSO CHEAIC, @ Bl] ID Moll H12poHOF BALCH, ZAlep Listening * [1112] CSS 22 Azo] PsHAle, [11~12] Listen and answer the questions. 11. EAS POOH aH BID QEET| DEAAIO, Choose what they ae taking about @ Balsa BA @ ky BS HBA @ AMES welS BD AP 12, S2 WSt 22 AS TEMA, What is true? OFA#2 25 895 2 AUC. @ BAe AQUA SAMBS ASU. @ OLE #19 AlZid] BH7I8A BBS SSC. @ v2 ey 42 ae wsys tea | Sol SAIC - 5-62 Let’s Review It + Terms 5~6 13, ISS 2 AD Ug CE AS DEALS, Lsten carefully. Whatisflse? ag 108 1H) CHa! 20] SIAFOIEO! QISLICE ow Er Atos 1 | sors | eezrares chal | Chel — apap —_ | 2 | fase | geuse | Seu —seu 3 o1g0) S78 a AS BA SPS — wES TA SPE @ 408 ME SUS WSU. @ O/SO| AME aHe| AALS 7H] SIVSUICH @ AS S2t WE AS 2S SMO SEC, * [14-15] HSS HT SSo] Goale. [14~15] Read and answer the questions. ote 7S ISU CSSA? Mis HISUCHSTOIA SRO ABM es Sel Yt SULICh ( A ADLS ARE Alle SS] HR] AHI AIS Set SOIC, Tew osrs ZL Fol AO] 7S} SIAiOH AAISED AVSLICH AlZ10| Ske mH Ale) RIAD Bet HZ YD ATG! SHOVELS MBLC. ( © ) BA Qe HL o1NIBE oie} 4A/7) UIBILICL. (| ©) Al O(GHIBE ban@googoo.com SLC. ®) 14, lg BHO] SoZ RE TEAAlo, choose where to put the following sentence AFA AE 20] 2 HHS IEA S APS V7 Ast SS SUC. HA Hi oo 20 oe 15. 0| 39] UiS2} HE AS DEA. What istrue? @ 0 Ae AMS Sot 2 0] NaS Ss FS 2h @ 0] Aiztol BE we] Ae] BAIoN AIalet FE AS tS AUC. He ASU. af x71 aT SL Working Conditions 8G HE Aime of the Lesson ‘aaah ad Be] Beloll ood wat mets To talkabout salary and how to manage the salary B0| Oe A] Ott SHOj2? How long hast been since your salary was increased? Bosal | fs + PXol| cHSt LYSSILI VE? What isitabout? + Ato] BSS Sates? What isthe salary of the person above? @ 22 se usys tia Et EY BLA bonus aa extra pay as annual salary 28 starting salary 2les(Ol) SIC ABO) SC | : | -(2) AL SAL S01 OWA O18! BES st Of] ES UpeHach, ~ (Qe AI soli (ANZIOD Set, XIUCH, B20, Sc} $9] Sav} 2th Atachedto a verbo indicate the meaningof after doing something. After'-(2) L Rl’are verbs such as'(Al 2HO)SI Ch, XILICH, S=Cy, ACH. 134] 2A Fee] ~-$2) SIAheH eIAtBE A 4 208] askeue. - 248914 a ze] SBE na a L.OSES Fol HE OfFeLIch, EDP} ZO] VSO! Siz Os1S Aor MALAI. Here are salary-related words. Complete the sentences with the words in the box. See the example. aS HLA Vv ugelct *eetct ant nage A: CHS SHE BBO] QISHS 8: 242? He SAv2. (1) A: 0F2 S82 OA 2 B: 15Q0H] L}2h2. Q) A: 8B ea OU/7t 21 LHS? B: HS F7t HSO| U2. (3) A: Melz|et 0] SA}9} 01/7 SAO} SH? o + BOINA) AAI EA] BOLL. 2. CSS Bil CUPS} ZO] ists etsol AO, ‘Make dialogs. See the example below. @ QAISE 2] QO}L} $0429 34 HO, a (2) @) 4 sgo2 ——+» na | Sg e%c}——» ala | SA 7I@Alol eae SHlotct | act onagae @ CMDS BO] Bay HAA/2. Let's talklike the example, @ UK| AeqO| Css} 2? VASE A] SOPLY SHOR? PN i Stole. a Js ag ees 7012, sro sti? GY g oie ] Az USS SO US 71012. g 12 XI CHA) MBIA. g @ v2 tae se yaya aac BY son | 1. OES BES BOA Coll 7H Bol SLI? Where do you spend the most when you get paid? 2.43 AAS Hal Bell Sole, Read the message board and answerthe questions. 2 BoP) COR ES Hol on HSq] SS seo] BSvi2? Aa ave WU_2oec08-192057 Ea ae AS Bet A 24 S SAQUICL SS SAO CHS HA APL HOHE Bt XI 67H StH BSRSUC. TBM OPIS S Ct A APMOlOAY YO) ASLICL TAA OAS AE SHS POA OS +32} HSM SS ES MSBU SUAS WOM IAS MSHUC ES wel SOM AS AG O}0|S 7X0 Eo SS Yao) BAL? 27 eoeicnor HST BUAS HS O10] YO| MQ? SES OS Oasy HAIL, BEE bananadet ovo: 2 MS SI UA ES API Oe? (1) 0] AS FSS Vat HO} SILI? What does this person want to know? OFe BFE ve @=2 S2r we O48 HE we (2) HE UST VE AS DEAAle. What is true? © 0| ABS ASS AI 6742 WSUC. 2 0| ABZ 02S HO| SA] SUCH. @0/ ABS SAO AHS IhtSUct. YASS O| ASO] SA BS Of FU ASAP? ASS MW SHA|O, What would you like to say to this person? Write a comment. Ce (a4 AOE SIC dsteatwork — CHO in YC pbetert — ASRLSICH) swe onaeze @ SHESEE Aime of the Lesson AALS] Aba = xloll Hall eek > Ske To talkabout the company’s employee welfare, US At HSO] HA 2 Zora Ithink health check costs would be expensive. + Oats SlAfol= Alto] USL? Does your company have acafeteria? + OAS SAA ABSS Slat sh = Aol FAO] USL? What does your company do foremployees? @ ese seyeus vase a pees) oa 22 aa health check PUA cafeteria AP AS selfimprovement FH AS housing fund APSE) support ASEH provide | : -(Q)e 2 att SALE SISAL “BAMOIC! al BOW Bots SO] wets! Hees UEC, ‘ttachedto averb adjectiveor noun + OC} to indicate what the speaker is sayingis an uncertain judgement 240) v7} Me] @ 21 oka, - spol aie WAS Sel at Hog, 2 dehde als aelol wt 24 zoe, | 1. CSS Apel SX] BE OFFICE, EADS} ZO] PSO SOI OFS HOH MAAC, Veet e1> eo aan ‘ei a) 2) ‘<1 ei ei> (3) Here are employee welfare-related vocabularies. Complete the sentences with the words in the box. See the example. ug Aal P| St PUA 2a000 Fa AG : SAP AME OSH Hq SA ZO] cf BMBLICh, Mat WY StROY7t SSO| F|7| HF S12 SO] SOS Seeuc, 2 SAO] ASO! QOH HS AOA HOS WR) BOE auc, [BHO] 7H A2t EHS SOlRHICh, | 2.4432 A6ta CABS} ZO] ists SSO] BYA|O. ‘ej Cj) vo 7ISAB Asal Sct ‘ei a) A? ANS USS Ah (2) 494 ASS ABeH FCt (3) THAI Bas AS: ¢ {ove move AfEH sate > ¢l> € 72] SANE ISAS MBA 12. €!5 e272 ai 7m eat wore. BY Connect the sentences and make dialogs. See the example. + SIA ES AE ICH | API aig Be AeHCH f+ + IB ANE 2001 ofetaT act | b “ss sIA}OAL 2enisiat Bistct | SH Ct | + + S2l0l| CLS ALEHSO! BCH | CMDS ZO] Bay HAA/2. Let's talklike the example, SSM SAE A7t FOR? SA AES ABSA A + UoH2, [seu eae een Of, 4242? 18 Beste ah sua ee ua" | Uy], ZeHA! AtefSO| ZOPSHL. 1 Osun wrs037 qe RU NatHIsS [ 9 i A BSH SCH —____44H4_. a ot, OP Hee a a aea7 280) Sich UL, THAl ASSO! SOLsHA. 2. F) sow ae 974 S012? no yg pls e202 71Sol Ojo1A4 24 SI28¢Ct pe Of, 242? 2e JERSE AIS BO] Ba + 2h Ul], Det AHS 0| Folsha, 3. Ff) 32M aie 9174 Boa? oy ft SAH PUAIEO] seat ocr aseurices | SP o, aa22 32 Ul), THA MaS0| FOlsk2, il ‘doy FEO] QC ates 1. ets SA2] SS BS Sate? What are the good points of your company? 2.5 MBS) HHSIAUCL CSS SU Seo] SotAle. Isa conversation between two people. Listen and answer the questions. (1) CAE SSO! SH VSL? Why did the woman come to the General Affairs Team? O7/SAS Haste] ASU, @ Ft SAS HA StSUICh @ a4 Aus HOF Bsuec, (2) SE UWS2} BOS O, Gee x HUAI. Put ifthe following statement is correct and X ifit's wrong. @ OFF SIA} 7/SAt0Ad AIC, ( ) @ OAS BO] Ot SOA} AIS AO) USC. ( ) 3. SALA OFAHOMAl 1 AS St FE SASU? FOE SABUM? CHO Of SEL O/OF7 [8H HAAS, What do you want your company to do for you? What is the reason? Take notes and talk about them. ( BEAEICH) beabsent trom work onagse @ TY ASEH Customer Counselling SESSEE Aims of the Lesson as 712 ae] BH AA Bae NA, warranty period Tolisten to customer complaintsand consult about it AIA MIE customerservice center Beet) SOIL} TARE] Bao ai Youdo not know how hard I have been entrust BUS TIC give inconvenience eIGtCh) repair Mu|A. 14 SOIL -(2)--/EX| BECt SAL SSA, "BAHOICY SHO OM 2 UBS JES OIC Attached to a verb, adjective or‘noun + OIC}*to be used for emphasizing it. ~ Abe 0} 7} SOL wee B22. + 0] AfBES 94 OZOH StL? 2g ne 27 aoe Why ths person came ere ee - OOH: FH GB SILInIP =| 99) ak ‘What do they do at this place? Bea] S212. BH i242 ae wins a2 | 1.U82 274 Sa Se SSAct Cost BO] ABO SO O1slS BO¢ MYA. The following isa situation of consultation for customer inconvenience. Complete the sentences with the words inthe box. See the example. MB 712 SAMI AE alBtetct eel a7 ich A: O1M| Hl SCH A1S17+ DAO] LtA| DAl2| (EDP divi ‘let oy 2012. B: TEL? dt Al ey Of SIMOLIME AH MBE (1) i A: O42. (2) 0] 1d SO ES OD DS + URMoHR. TeHAl @). B Beg, = 2.635 Sa) OS} ZO] Css WSO MAlAlo. Make dialogs. See the example below. Baksh | eT @ ME AL 40| TTA) LEA OH} DSHER| Bete, BUS DIN La BARC Hel DN Saigeucy. v &ss magic () aBe atScict 2) Bee} TSO} ICE i @) salela seiaict ES laptop — ZLRIEY printer 08, 2438 EMS Bo] ay HAA12. Let's talk like the example, 0 OA QQ. BES SSL? MZ £1 ROH M87} DA LAY Boia. BU BSH} DS LICE ul, e122 a a MSY Ot SHA —o | SOL SUS] Sete. 1 g OLA) MID. ago] UP aBICt | f OL/O1M B01. a ) ‘et0| ozcH Ul, BEA 2? Also) US BEIEHAY 2. € OA QAI2, [ane a ovo sri, GY | #01 4 xt eee | 20) LIE AIO}A4 9 [Bee 3. £ OM NI. BE} Een? | BRIE} a8 LICh ere oF/o1a} 2019. g ern lL U), BeROHL? | - 10] weIct 3 DABN2? SHS NA Ce NSSUC, (@ 2 gaya ws uizua 3042 SEOICH besnty | 1. MBIA AIEEE 10 SS BIL? WE St O|0}7 64 SHAS, What does the service center do? Mark Wand talk about them, Als + Ale wet F2| ret Sl 2.5 MBS) HSIAUCL CSS SU Bzol ForyAle. It's conversation between two people. Listen and answer the questions. (1) EEXHE OH O|ROH| SSL? Why did the man come here? ORO MHS Wea OFh VIS wes eAD @ RH SSS Me Aj (2) BE US2t ZA O, HEA x stale. Put ifthe following statement is correct and X ifit's wrong. O SAbe HUH AS} Wat LAY 0} SARMSUC, ( @ Ste OBT} S45 MT AH MSHS SSC, ( 3, OARS TAO] SHE SOE AIO] YSLIMI PS SEAL IMI? O}0H7 [aH BALAI, Have you ever helped a customer solve a problem? What did you help? Talk about it ao {SH AES SUH HE Respond to complaint SALA D740] O4E017| SHS SS Op |S Of O18 BSS + AeSIa? ory aie) SHS eso} BRUTE Ak Ss YR Of, ARAL? SA PSAANL LY 0}, Ie4AlQ? BY SHSM’ a SHSSASY 4 USUCh Cot ao) SeEIO| CHEHALIS BHF Ste AOI HSAILICL Ba] DAY Say | ASUCLL ate, B2C! 71a EAQ, Wel HVSASUIC'S BS He SB ABY + Veuic What can you say when a customer tells you something uncomfortable? if you have to acknowledge a customer's discomfort, you can make a quick response saying ‘Ah, did you? It must have been hard" Or Oh, | you must have been reslly uncomfortable Also, if you need to apologize for the inconvenience, you should say, We are very sory, Well fit soon’ Or ‘Pease wait a minute, Well fo that quickly’ BES(SICY refund AARICH ean os. 22188 CLT: ee 8{G SE Aims of the Lesson Ae BB Bel SAG sol FITS instructions ah. To consult about product relate incites. ateiel counselor O| AIZO[= 20] S07} OF SIICH a, FPQI(GHCH) 24 ALE MIE} iy SA(SICh) ate a 2 ~(2)eH ot SIC SAL HOl BOI 2 1S Bal ae Wet Attached to a verb to indicate that the action is prohibited. Sol7}el et Such. 5] SSS Vol alzteel et + Sr Hk 20l Vz SKIS, Listen and mark correct answer oupla Sew See sion & uct AS D4 Set SIO ASsSUC SAS PAAA SABO AetstSUch. ve se RUA atR04 2 | LOSS Ms SHS SM BS FICE HA} YO| Uo] SOA 181 Aor AYAIS, Here isthe vocabulary required forthe helpline. Complete the sentences with the words in the box. See the example. Vase Ase Bolstct Ae8 ect 24 ASAOMA D249] ASG WT ISS SOE ee ED YTS eucy. MEO] DS LM M8HCHeH PIA CHUA BIO! (1) . 22 HES Ae wes Bap (2) ALB (3) & SeBUC. —_] 2. CSS Su CUPS ZO] CSS SSO] HAO. Make dialogs. See the example below. ep g CHO CHS FO) SOSHE SLIM? OFLg, AeA CHS FO Solste ot SLC SQH AOL As SOND. oS AAHO CHS 704] BOlStCt BQH YO|LIM Xia VOC e'5 () 25 280) BAS Hest ORO ABSi7t SIC c (2) Ol 871A] #7} ABMS Uict 257)7| UC bs @) 0] SEXES S780! asst 22| AA QOH ooze @) EMS Bo] ay HAA12. Let’ talk like the example. ae ee SEES o¥zZ0H #4, #29 Same? ee ot SS 0 LESS 110B£0) LOE SLIM? OZ, 10SEO] BOB OF BLICE 4, 2 eatsuc ol Baz WS Te ouusice £ 44, 3£9 Same? OF/O1 LYM? 9 #8 org, [ BYO| REUC. | Ul, a Sasuey, 9 | ol YES of o}Fol Heck 2. & ) DA SHAR. BES SMe? | OAS BU? (ovo stir £ OL, SUC, 9 (a, a eeu | ol Sato Sg yo eae 3. Bolg Yer 8 T74 NEMULIC. BS Ceme? Fs) org, ovjois. sume & (aL a @teuG, 9 BE vat BCtpum ZO] paper | (90 12 e142 ae Hest eam} 2 1. OS DAD SSS AO] USL? PAH CoH O1OF7[SELIM? O10} [6] AIS, Have you ever consulted a customer? What did you talk about? Say about it. 2.08 OSS Aa Seo] Sale. Read this email and answer the questions. sue Ne OF = eae ABR Atel Mel a ae SES ASE Bo) ersepaa? RIT} OFM MEARE S MALICE TRI Ae FeNOIA BRIE, SAM0M LESS ABS Of FO] ApO] SEU? EA EEBLUICL, - o}0|a SB UAE: AID AIIA ME] BO) AB OYOLSE ‘RNSSIa? AAS SAP RES ASS EAA BARI, SE SOY BO] HOI7IG OF BUC, LESH BO] Sore DAO LiL FSISHAI7| SRIICH, “MEAN MUA MEF 2950] CR (1) OOS MHS OH TH AperaloH ODS SakSL 171? Why did Mike email the customer service center? O ARE Se 42| 71212 WT NO @ LES ASH OM 49] NBS BeAtAl OAME US FH MASS SAD (2) HE UST BoA O, CEA X SAI. Put ifthe following statement is correct and X ifit's wrong. © O/0|3 MP} A RESO) DAO) SLC ( ) @ 010/23 M7} RESO] SO) SO7HE Ot AUCH ( ) 3. SHO] Slo} 1742} Oly Yo SIS MH HANS, Become a counselor and reply to the customer's email. sue AR Bt ore wey CORREIA Met ae Xe ‘2 80 Be Bo) wm Aaaaae = SNGOIAIE? AE AHF WOH 1OAIZ) WE AO SITS SAAC, BOA MSIE O1RAI QBIRO BAIA SUT? wai Fae ere ( FE tweoromge BASIC wonder os, ae OD

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