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Report Writing

Industrial Visit to

Diesel Locomotive Shed Haldirams Maruti Suzuki India Limited Tool Research and Training Center

Submitted by: Abhishek Chhonkar (603/MP/09) Deepanshu Bansal (621/MP/09)

Diesel Locomotive Shed

Acknowledgement
Our sincere thanks to the Diesel shed, Shakurbasti for providing the invigorating experience. The way this colossal shed is run and managed clearly shows the tremendous growth of the Indian manufacturing Sector through the years. We are also thankful to Mr. Pradeep Khanna, our faculty member for organizing this crucial industrial visit. The entire experience of making this report was fostering not only in intellectual, rational, academic facets but also in practical and realistic facets.

Table of Contents 1. 2. 3. Maintenance of Diesel Locos Stripping and Overhauling Classification of Locomotives 1) WDS4 2) WDM2 Throttle Operation Cooling Lubrication Transmission Governor Turbocharger Braking System 1) Vacuum Brake 2) Air Brake

4. 5. 6. 7. 8. 9. 10.

LOCOMOTIVES
A locomotive is a railway Vehicle that provides the motive power for a train. The word originates from the Latin loco - "from a place", ablative of locus, "place" + Medieval Latin motivus, "causing motion".

A locomotive has no payload capacity of its own, and its sole purpose is to move the train along the tracks. In contrast, some trains have self-propelled payload-carrying vehicles. These are not normally considered locomotives, and may be referred to as multiple units, motor coaches or railcars. The use of these self-propelled vehicles is increasingly common for passenger trains but very rare for freight . Vehicles which provide motive power to haul an unpowered train, but are not generally considered locomotives because they have payload space or are rarely detached from their trains, are known as power cars. Traditionally, locomotives pull trains from the front. Increasingly common is push-pull operation, where a locomotive pulls the train in one direction and pushes it in the other, and is optionally controlled from a control cab at the opposite end of the train.

DIESEL SHED SHAKURBASTI


Diesel shed, Shakurbasti was established on 5th of April 1955 for preventive maintenance of diesel locomotives. The shed at Shakurbasti has total area of 41141 sq. m but a covered area of 15417 sq. m .It is a pioneer WDS4 shed of Indian Railways. It is the the oldest maintenance shed in India. The first WDS-4A ('Indraprastha', #19057) is homed here but is due to be decommissioned soon and sent to the NRM for preservation. This shed had some (16) WDM-2 locos for a brief period, before they were sent on to Tughlakabad, Ludhiana, and Bhagat-ki-Kothi sheds. Bahamukhi Diesel Shed, Shakurbasti of Northern Railway celebrated its Golden Jubilee recently; it is making all efforts to keep up with the times with innovations and technological development. From its humble beginnings in 1955, the Diesel Shed has evolved to become the premier shed for diesel-hydraulic locomotives over Indian Railways. Showing its commitment towards quality and environmental management, the Diesel Shed has acquired ISO 9001: 2000 and ISO 4001:1996certifications. This shed has also been entrusted with the maintenance of 140T Gottwald Cranes (Break-down Cranes). It is a matter of pride to state that it is the first shed to successfully carry out trials on dual-fuel (CNG&HSD) on the DEMU. M/s IGL has commissioned a CNG filling station inside the Railway premises, it is for the first time that a CNG filling station has been erected on Railway premises. The various Workshops/Production Units of the zone worked steadily towards better maintenance practices during the year.

MAINTENANCE OF DIESEL LOCOS

Maintenance schedules:
The locos come here for maintenance according to the following schedule: W5- schedule : After 2 months Yearly schedule: After 3 years

A loco coming here passes through a number of inspections and safety tests 1. 2. The fuel is drained out and the fuel system is checked. Then some safety items like wooden blocks are placed below the locos wheels.

3.

After that various parts of the loco electrical and mechanical systems are checked and inspected manually and automatically (semi-automatic). The lab parameters are verified for each loco and after that they are marked right or wrong. A new repair bay has been recently installed which can hold 6 locos at a time for repair, maintenance & cleaning. The general life span of a loco is 32-36 yrs and it needs around 4lts of fuel to run 1km.

4.

Diesel locomotives can be viewed as an assembly of sub-systems. Whenever a sub assembly requires maintenance attention which cannot be done on site or is time consuming, then it is replaced with an operational unit. The removed unit is repaired, tested in a separate place and kept ready for next repair needs. This is called Unit Exchange (UE) repair system and is widely practiced in Indian Railways. The UE systems are required during maintenance for the following cases: a) Scheduled overhauling needs of the shed b) Scheduled maintenance needs of the shop c) Non-scheduled maintenance needs arising out of line failures d) Non-scheduled maintenance needs identified during periodic maintenance

Stripping and overhauling:

Engine being overhauled

A sub-assembly sectioning is done and the various parts are checked for any repairs or defects Pump section: Seal kits are changed. Levels of the consumables are checked. Proper lubrication of the various parts is done. Power pack (Engine): The dimensions of the connecting rods are checked for proper clearance. The surface of the cam shaft is checked for any irregularities. Cylinder Heads: Carbon deposits on valves are cleaned by dipping them in tanks. This is a manual cleaning process. The valve seats are inserted in cylindrical head holes. Liquid nitrogen is used to shrink fit these valves.

Engine Cylinders

CLASSIFICATION OF THE LOCOMOTIVES (TYPES OF LOCOS)


Locos, except for older steam ones, have classification codes that identify them. This code is of the form '[gauge][power][load][series][subtype][suffix]' In this the first item, '[gauge]', is a single letter identifying the gauge the loco runs on: 1. 2. 3. W = Broad Gauge Y = Meter Gauge Z = Narrow Gauge (2' 6")

4.

N = Narrow Gauge (2')

The second item, '[power]', is one or two letters identifying the power source: 5. 6. 7. 8. 9. D = Diesel C = DC traction A = AC traction CA = Dual-power AC/DC traction B = Battery electric(rare)

The third item, '[load]', is a single letter identifying the kind of load the loco is normally used for: 10. 11. 12. 13. 14. 15. 16. M = Mixed Traffic P = Passenger G = Goods S = Shunting L = Light Duty (Light Passenger?) (no longer in use) U = Multiple Unit (EMU / DEMU) R = Railcar (see below)

The fourth item, '[series]', is a digit identifying the model of the loco. Until recently, this series number was simply assigned chronologically as new models of locos were introduced. There are basically two types of diesel engines used in locomotives which are preventive maintained here:

1 WDS4 2 WDM2

A comparison between the two engines is given in the table below. WDS4 Light Duty WDM2 Heavy duty

6-cylinder,700 HP,24V DC 16 cylinder, 2400 HP,72 V DC starting starting battery,450 RPM, battery,1000 RPM, electrical governor mechanical governor For Shunting purpose(mainly) For transporting freight & passengers

1. WDS4
The transmission of the engine is diesel-hydraulic. Initially only 10 nos WDS4 locos were imported from Germany. Initially holding capacity was for 50 nos till 1987 and further expansion of shed was done for holding of 100 locos in 1992 and the shed now has a total

holding capacity of 108 locos. Since the shed came into existence it has given different services of WDS4 locos like passenger services in local areas, pilot, departmental, shunting within Delhi and adjacent areas. These locos are having MAK- Germany six cylinders, 700hp engine, with hydraulic transmission like L-217 imported KPC suri transmission with the latest voith transmission type L-4r2u with improved design and higher speed.This shed is also earning by rendering Engg. Services to public sector undertakings having 37 locos since 1979 & carrying out all major schedules upto periodic overhauling with total satisfaction of customers.

2. WDM2
The transmission is diesel-electric. The WDM-2A is a variant of the original WDM-2. These units have been retro-fitted with air brakes, in addition to the original vacuum brakes. The WDM-2B is a more recent locomotive, built with air brakes as original equipment. The WDM-2 locos have a maximum speed of 120 km/h(75 mph), restricted to 100 km/h (62 mph) when run long hood forward. The gear ratio is 65:18.

DIESEL-ELECTRIC LOCOMOTIVE

Arrangement and Classification

A Diesel-electric locomotive is a locomotive propelled by electric traction motors geared to the driving axles, the power for which is supplied by one or more electric generators driven by one or more Diesel engines located on the locomotive. When the Diesel-electric locomotive throttle is opened the main generators are connected automatically to the traction motors and electric power flows to the motors to move the locomotive. As the throttle is opened wider the Diesel engines speed up, delivering more mechanical power to the main generators and thus more electric power is generated for the traction motors. When the throttle is wide open the Diesel engines run at their maximum speed, and the power output of the main generators regulates itself so that the traction motors are supplied with the required horsepower up to maximum rating for any combination of speed and train load. A locomotive consists of one unit, or two or more units operating in multiple. When operating in multiple, the several units are under control from one operating cab. There may be two operating cabs on a complete locomotive, one at each end, so that the locomotive may be operated in either direction without turning. Undergoing a major restoration which is going well, the loco is now completely dismantled and the frames have been cleaned. The wheels will go away for repair soon. Motion being rebuilt and the cab and bunker are being restored.

As the diesel engine rotates the centrifugal pump, oil is forced outwards at high pressure. The oil is forced through the blades of the fixed guide wheel and then through the blades of the turbine wheel, which causes it to rotate and thus turn the axle and the wheels. The oil is then pumped around the circuit repeatedly. The disposition of the guide vanes allows the torque converter to act as a gearbox with continuously variable ratio. If the output shaft is loaded to reduce its rotational speed, the torque applied to the shaft increases, so the power transmitted by the torque converter remains more or less constant.

Throttle operation
The prime mover's power output is primarily determined by its rotational speed (RPM) and fuel rate, which are regulated by a governor or similar mechanism. The governor is designed to react to both the throttle setting, as determined by the engineer (driver), and the speed at which the prime mover is running. Locomotive power output, and thus speed, is typically controlled by the engineer (driver) using a stepped or "notched" throttle that produces binary-like electrical signals corresponding to throttle position.

Traction Motor

A traction motor is a type of electric motor used to power the driving wheels of a vehicle such as a railroad locomotive, electrical multi-unit train (such as a subway or light rail vehicle train), a tram, or an automobile. Traditionally, these are DC series-wound motors, usually running on approximately 600 volts. In diesel-electric and gas turbine-electric locomotives the horsepower rating of the traction motors is usually 81% that of the prime mover. This assumes that the electrical generator converts 90% of the engine's output into electrical energy and the traction motors convert 90% of this electrical energy back into mechanical energy. Calculation: 90% x 90% = 81%. Because of the high power levels involved, traction motors are almost always cooled using forced air.

Cooling
Like an automobile engine, the diesel engine needs to work at an optimum temperature for best efficiency. When it starts, it is too cold and, when working, it must not be allowed to get too hot. To keep the temperature stable, a cooling system is provided. This consists of a water-based coolant circulating around the engine block, the coolant being kept cool by passing it through a radiator. The coolant is pumped round the cylinder block and the radiator by an electrically or belt driven pump. The temperature is monitored by a thermostat and this regulates the speed of the (electric or hydraulic) radiator fan motor to adjust the cooling rate. When starting, the coolant isn't circulated at all. After all, you want the temperature to rise as fast as possible when starting on a cold morning and this will not happen if you a blowing cold air into your radiator. Some radiators are provided with shutters to help regulate the temperature in cold conditions.

Lubrication
Like an automobile engine, a diesel engine needs lubrication. In an arrangement similar to the engine cooling system, lubricating oil is distributed around the engine to the cylinders, crankshaft and other moving parts. There is a reservoir of oil, usually carried in the sump, which has to be kept topped up, and a pump to keep the oil circulating evenly around the engine. The oil gets heated by its passage around the engine and has to be kept cool, so it is passed through a radiator during its journey. The radiator is sometimes designed as a heat exchanger, where the oil passes through pipes encased in a water tank which is connected to the engine cooling system. The oil has to be filtered to remove impurities and it has to be monitored for low pressure. If oil pressure falls to a level which could cause the engine to seize up, a "low oil pressure switch" will shut down the engine. There is also a high pressure relief valve, to drain off excess oil back to the sump.

Lubricant Pump

Lubricant Testing

Transmissions
Like an automobile, a diesel locomotive cannot start itself directly from a stand. It will not develop maximum power at idling speed, so it needs some form of transmission system to multiply torque when starting. It will also be necessary to vary the power applied according to the train weight or the line gradient. There are three methods of doing this: mechanical, hydraulic or electric. Most diesel locomotives use electric transmission and are called "dieselelectric" locomotives. Mechanical and hydraulic transmissions are still used but are more common on multiple unit trains or lighter locomotives.

Reverse Transmission

Diesel-hydraulic control (Wds4)


Diesel-hydraulic locomotives use hydraulic transmission to convey the power from the diesel engine to the wheels. On this type of locomotive, the power is transmitted to the wheels by

means of a device called a torque converter. A torque converter consists of three main parts, two of which rotate, and one that is fixed. All three main parts are sealed in an oil-filled housing. The inner rotating part of a torque converter is called a "centrifugal pump" (or impeller), the outer part is called a "turbine wheel" (or driven wheel), and between them is a fixed guide wheel. All of these parts have specially shaped blades to control the flow of oil. The centrifugal pump is connected directly to the diesel engine, and the turbine wheel is connected to an axle, which drives the wheels.

Governor
A governor is a device used to measure and regulate the speed of a machine, such as an engine. A classic example is the centrifugal governor, also known as the Watt or fly-ball governor, which uses weights mounted on spring-loaded arms to determine how fast a shaft is spinning, and then uses proportional control to regulate the shaft sped

Turbocharger
In internal combustion engines a turbocharger is a turbine-driven, forced-induction compressor powered by the engine's exhaust gas.A turbocharger consists of a turbine and a compressor linked by a shared axle. The turbine inlet receives exhaust gases from the engine causing the turbine wheel to rotate. This rotation drives the compressor, compressing ambient air and delivering it to the air intake manifold of the engine at higher pressure, resulting in a greater amount of the air entering the cylinder. In some instances, compressed air is routed through an intercooler which cools the air before introduction to the intake manifold, as the reduced density of hot air will cause a loss in power gained through turbocharging. The objective of a turbocharger is; to improve upon the size-to-output efficiency of an engine by solving one of its cardinal limitations

Turbocharger

Intercooler
An intercooler is used to cool the air entering the engine, hence increasing volumetric efficiency.

Intercooler

Dual braking system


These days dual braking systems involved in the locos like in wdm2

1 Vacuum brake 2 Air brake

Many locos these days have Dual Braking systems (both vacuum as well as air brakes). Vacuum brakes were the older system, where vacuum is used for braking. However, this suffers from the disadvantage that is not easy to detect leaks in the brake pipes. Air braking systems, on the other hand, need to maintain a constant pressure in the pipes. Thus, any leak will be easily detectable due to the sound (hiss) of the leaking air. There are multiple options for braking. The most common ones, of course, are the A9 and the SA9. These are levers in the WDM2 control stand as shown in the below image. As is obvious, the train brake is for stopping the entire train, whereas the loco brake only gets applied to the loco. Applying the loco brakes with an entire train behind it, when in motion, is quite dangerous since it can cause banging and even derailment; the inertia of the coaches behind would result in their banging into the slowed-down loco causing great harm. Expressor (Combined compressor and exhauster) unit which produces the vacuum for the train brakes as well as compressed air.

When the loco is started up, the brake pressure gauge should show 5 kg / sq.cm. Only then is enough pressure built up throughout the brake pipe (connected across all the coaches) to enable effective braking. The pressure is built up using a compressor. This also means that once the loco is cranked up, the pilot needs to wait until the appropriate brake pressure is built up. Further, if there is a (substantial) leak, the required pressure would fail to build up. To brake, the pilot simply pulls the appropriate lever (train or loco) one notch at a time. As soon as that is done, the brake pressure falls down.

Haldirams

Table of Contents
1. About Haldirams 2. Equipment and Machines Used i. Rotary Head Extruder for Tedhe Medhe type snacks ii. Potato Peeler Machine iii. Potato Slicer iv. Spice Coating Machine v. Automatic Frying Machine vi. Automatic Packaging Machine

ABOUT HALDIRAMS
The Past
Haldirams began as a tiny shop in Bikaner, the land as famed for its saviouries as for its leatherfaced pipe players and fierce warriors. By 1982, Haldirams had set up shop in Delhi and the capital had begun to stop by and take note of the saviours and sweets. It was word of mouth that grew the business manifold over the next decade till Haldirams came to stand for a food company that was synonymous with taste, hygiene and innovation. USA was the first market we started exporting to, thanks to large indian population there. we begun with about 15 products, all savouries, because they are favourite with Indians. What began as a small town enterprise in india is today a global phenomenon. Haldiram is a way of life for Indians no matter which country they live in. and the countries they live in are also fast developing a penchant for these products.

The Present
Today,Haldirams is a 4 million dollar brand that,is a familiar sight on shelves across the USA,UK and the Mddle East.Non Resident Indians carry back packets of Haldirams along with the farewellls and nostalgia.And it is tha namethat they look for as they scan shops for familiar scents and sights. For over sixty years now,we have been unifying the palate of India.It has not been the simplest of tasks; India speaks different tongues and has different taste buds to match. However,today,we are a name that has become synonymous with taste and quality not only within India but the world over. Today Haldirams occupies considerable shelf space at prominent supermarkets the world over.Tesco,Sommerfield and Carrefore.From traditionalIndian sweets and savouries to the more international chips,cookies,nuts and sherbets,our products are fast capturing the imagination of people making it possible for us to aim for deep penetrations in the Middle East,East Europe and parts of North America.

EQUIPMENT AND MACHINES USED


1. Rotary Head Extruder for Tedhe Medhe type snacks

Description:
This Process is unique because every piece is varied in length and diameter giving a homemade effect the texture of the product is very distinct. After it is fried the product is crunchy in bite Material is fed from the hopper. Rotary head die with single/double cutter for cutting long/short size pieces Power requirement is 18 HP. Capacity 50-60 Kg per hour. Floor space 6ft x 2 ft

2. Potato Peeler Machine

Description:
This machine removes the skin from potatoes/peanuts(boiled), washed potatoes are poured into the drum of the potato peeler from the top, the inner of the drum is coated with abrasive carborundum, as the base of the drum rotates the potatoes strike against the abrasive inner wall which removes the skin, this processing requires minor flow of water through a pipe to remove the skin from the walls, the peeled potatoes are removed from the side of the drum through a gate MODEL 1 : PP14 Capacity : 7 Kg Motor : HP Material : SS 304

3. Potato Slicer

Description:
This is a self pressing type model; the potatoes are fed from the top of the machine. This machine comes with three basic cutters, Plain chips, ripple chips, potato shreddings / laccha / sully and French fries. Available in two models 250 kg per hr/400 kg per hr model. Model : PS250 Capacity : 250 Kg Motor : HP Material : SS 304

4. Spice coating mixer

Description:
Masala Mixing drum for Kurkure type snacks, Potato chips etc

Description:
This is specially designed to apply seasoning to fried product in uniform manner. Capacity 10-15 Kg per batch of 8 min. Motor Requirement 1 HP,3 Phase. All Contact Part SS 304 Floor Space 3*3

5. Automatic Frying Systems

Description:
Automatic Frying Systems Automatic Continuous frying systems available in different models ranging from 80 kg per hr to 400 kg per hr, It is a direct fired system, it can use diesel/LPG/Natural gas as fuel, the product is fed from one end and it comes out fried from the other end by a conveyor system. It is deep fryer with submerged conveyor, It can fry the following products o Namkeen (Indian savories) Various pulses Green pea snacks Pellets Extruded snacks

Coated peanuts, peanuts

6. Automatic Packaging Machine

Conveyer Speed: 5-8 m.min Pouch Length: 5 30 Power Required: 220 VAC 50 Hz Motor: 0.25/0.5HP single phase 220 VAC

Maruti Suzuki India Limited

ABSTRACT

In the following report we will be studying the growth of Maruti Suzuki India Limited and its contribution to the automobile industry in India. The report elucidates the methods adopted for product excellence, operational efficiency and customer intimacy and various production practices involved in the manufacturing of the vehicles.

ACKNOWLEDGEMENT

We want to take this opportunity to thank Mr. Pradeep Khanna for making this trip to Maruti Suzuki India Limited possible and for accompanying us on this trip and also solving our various queries. We are also grateful to the professionals at Maruti Suzuki India Limited for helping us get acquainted with the various manufacturing processes in the industry.

TABLE OF CONTENTS

1. Introduction 2. MSILs Principal Objectives 3. MSILs Competitive Strengths 4. MSILs Supply Chain 5. Sales networkq 6. Marketing 7. Suzuki Quality Management System 7.1 Quality Improvement Initiatives 7.2 Kaizen 8. Maruti Production System (MPS) 9. Lean Manufacturing 10. Just in Time (JIT) 11. Manufacturing Process 11.1 Blanking and Pressing Shop 11.2 Weld Shop 11.3 Paint Shop 11.4 Assembly Shop 11.5 Machine and engine shops 11.6 Inspection 12. Preventive Maintenance 13. Conservation of energy 14. Research and Development 15. Conclusion

1. Introduction
Maruti Udyog Limited (MUL) was the result of the joint venture created in February 1981 between Japan's Suzuki Motor Company and the Indian Government when the latter decided to produce small, economical cars for the masses. The intention of the venture was to produce a 'people's car'. It was on December 14, 1983 that MUL launched the first Maruti vehicle - the Marti 800 priced at Rs. 47,500. In late1980s, Suzuki increased its equity stake in MUL from 26% to 40% and further to 50% in 1992, converting Maruti into a non-government company. On 17 September 2007, Maruti Udyog was renamed to Maruti Suzuki India Limited (MSIL). The company's headquarters remain in Gurgaon, near Delhi. It is now a leading four-wheeler automobile manufacturer in South Asia.

Maruti Suzuki has two manufacturing facilities in India, one in Gurgaon and the other in Manesar, North India.

Gurgaon Facility
The plant at Udyog Vihar, Gurgaon is spread over 1203364 square meters covering 396957 square meter area. This plant has 3 fully integrated production facilities with flexible assembly lines. While these three plants have a total installed capacity of 350,000 cars per year, several productivity improvements have enabled the company to manufacture nearly 650,000 cars per year at the Gurgaon facilities. In fact on an average, one vehicle rolls out of the factory every 21 seconds and the plant has already rolled out over 6.5 million vehicles till date. The entire facility is equipped with more than 150 robots, out of which 71 have been developed in-house. More than 50 per cent of our shop floor employees have been trained in Japan.

Manesar Facility
It is rated high among Suzuki's best plants worldwide and the plant was inaugurated in February 2007. The plant has several in-built systems and mechanisms to ensure that cars being manufactured here are of good quality. There is a high degree of automation and robotic control in the press shop, weld shop and paint shop to carry on manufacturing work with acute precision and high quality. In particular, areas where manual operations are hazardous or unsafe have been equipped with robots. The plant is designed to be flexible: diverse car models can be made here conveniently owing to automatic tool changers, centralized weld control system and numerical control machines that ensure high quality. The open layout and ergonomic design make work convenient and improve productivity. The plant at Manesar is the company's fourth car assembly plant and has started with an initial capacity of 100,000 cars per year. This will be scaled up to 300,000 cars per year. A total investment of Rs 2,500 crore will be made in this car plant by 2010.

In March 2007, Maruti Suzuki India Limited crossed cumulative export figure of 4,50000 vehicles since its first export in 1986. It has exported vehicles to over 100 countries in 5 continents with 65% of total exports to the highly sophisticated and demanding European Markets.

2. MSILs Principal Objectives


As the leading player in the small car segment of the Indian market, they have the following principal objectives: To expand the size of the Indian market for small cars by strengthening and expanding the dealer network and making automobile financing available at competitive rates To strengthen their leadership position in the small car segment of the Indian market To continue to benchmark themselves against improving global manufacturing, marketing and other practices and standards, strive to increase customer satisfaction through quality products and new initiatives, and promote the financial strength of their sale network.

3. MSILs Competitive Strengths


Expertise in small car technology: As a subsidiary of Suzuki, they have access to globally
respected technology in the small car segment. They have the advantage of Suzukis expertise in all aspects of small car technology and design, with respect to their products, manufacturing processes and business practices, the development of their supply chain and the training of personnel.

Extensive product portfolio: They are the major manufacturer of cars in segment A
(priced below Rs.300,000). The Maruti 800 has been the largest selling car in India for several years, and still continues to have the very high sales volumes. They also manufacturer three distinct models, the Zen, the Alto and the WagonR, in segment B (priced between Rs. 300,000 and Rs.500,000). Their dominance in segment A and extensive product range in segment B enables them to offer the customer a wider choice in the small car segment than any of their competitors.

Quality products: In November 2001, MSIL was one of the first automobile manufacturers
in the world to receive the ISO 9001:2000 certification. They benchmark their products against international quality standards. They export their products to approximately 70 countries, which are manufactured using the same assembly line as that for the domestic market.

Extensive sales and service network: MSIL has the largest network of dealers and
service centers amongst car manufacturers in India In addition to the distribution of cars, their dealership network is a critical resource in their efforts to provide customers with a one-stop shop for automobiles and automobile related products and services such as automobile finance, automobile insurance, Maruti certified pre-owned cars available for purchase, and leasing and fleet management, in order to promote customer loyalty.

Brand strength: MSIL is present in the Indian market for almost 24 years and have built the
brand on the basis of the values of trust and reliability In 2000, 2001 and 2002, J.D.Power Asia Pacific, Inc. ranked MSIL the No. 1 in the India Customer Satisfaction Index, which assesses customer satisfaction with product quality and dealer service. NFO Automotives 2002 Total Customer Satisfaction Survey ranked Maruti products as No. 1 in the Economy, Premium Compact and Entry Midsize segments respectively, for 2002.

Integrated manufacturing facility: Their manufacturing facility consists of fully


integrated plants with flexible assembly lines located at Gurgaon. The facilities have advanced engineering capability and each plant is upgraded on an ongoing basis to improve productivity and quality. They are one of the most efficient among the vehicle manufacturing facilities of Suzukis subsidiaries outside Japan in terms of productivity measured as the ratio of number of vehicles produced to number of employees.

Strong vendor base and higher rates of localization: In order to improve quality and
generate economies of scale, MSIL has reduced the number of vendors of components in India from 370 as of March 31, 2000 to about 100 as in 2005. As of the same date, they had strategic equity interests through joint venture agreements in their vendors, who together supply a substantial portion of the purchases of components. A number of their vendors are their dedicated suppliers in that they account for a majority of their turnover. Vendors located within a radius of 100 kilometers from the facilities supply the majority of the components. The production systems of their vendors are generally aligned to their needs for a reliable and timely supply of components that meet the required quality standards. This has enabled MSIL to increase the proportion of locally sourced, lower cost components in their models, a concept refer to as localization.

4. MSILs Supply Chain


MSILs inputs primarily comprise raw materials and purchased components. Only a small amount of raw material and components consumed are imported and a much larger portion is purchased from the sources within India.

Raw Material Suppliers


The raw materials used in the manufacturing process primarily comprise steel coils and paints. In recent years, MSIL is increasingly trying to localize the purchases of steel coils with a view to reduce cost. Earlier MSIL used to follow the tender system for the purchase of steel. Under this system, specifications were advertised and accept the lowest price offered by a supplier who could meet the specifications. In 2001 MSIL moved to the quotation system which gives them the flexibility to renegotiate the prices once an offer is submitted. Standard purchase orders are issued covering a period of six months for purchase of steel from foreign suppliers for Indian supplier the period extends up to one year. At MSIL the role of the vendors has gradually evolved from tactical to strategically where the vendors work in close coordination with MSIL to meet our long-term goals in terms of:

component development; quality; delivery cost control. In order to improve quality and generate economies of scale, MSIL has reduced the number of vendors of components in India from 370 as of March 31, 2000 to about 100 as in 2005. In case of repair and replacements, costs of defective components supplied are borne by the vendor.

Delivery by Vendors
MSIL has a delivery instruction system that provides details of the component requirements for every 15 days, across the different variants of the various models, to the vendors. Vendors are linked to the MSIL through the Internet-based information network, which maintains online information regarding order status and delivery instructions. These has helped in reducing both inventory levels and lead times required for the supply of various components and subassemblies, and enable the vendors to more efficiently plan and dispatch their products. Vendors located within a radius of 100 kilometers from the manufacturing facility supply the majority of the components. This has enabled the vendors to eliminate packaging and supply components directly to the assembly line.

Reduction of Vendor Costs


In some of the major vendors MSIL has implemented the MPS, which focuses on the elimination of wasteful activities in its manufacturing processes. Vendors are helped in areas such as improving their productivity, reducing the number of their components that are rejected, reducing materials handling, improving their yield from materials, and reducing their inventories. This helps reduce their costs of production, and also reduces the costs of the components required.

Vendor Quality Control


Quality management system such as ISO 9000/ QS 9000 forms the basis for producing a quality product. To assist small and medium vendors in achieving ISO 9000 certification, in 1995 MSIL adopted a cluster approach wherein vendors are grouped together, are trained in quality management and are assisted in obtaining ISO 9000 certification. This cluster approach was extended to helping vendors attain QS 9000 certification. Periodic vendor quality system audits are conduct in order to ensure that quality standards are sustained.

Imported components
Imported components are mainly purchase from Suzuki.

5. Sales network
Dealers
MSIL has the largest network of dealers amongst car manufacturers in India. As of March 31, 2003, dealers had employed more than 3,500 sales executives. Sales network is linked with the MSIL through the secure extranet-based information network. The sales of spares, accessories and Automobile-related services such as insurance and finance serve as additional sources of revenue for the dealers. The availability of these related products and services at sales outlets also helps to attract customers to the outlets and promotes sales of the cars.

Agreements with our dealers


MSIL dealers provide services to customers such as pre-delivery inspection of vehicles, sales of cars, after sales service, supply of spare parts and other services that promote sales of cars within the territory for which they are appointed. Dealers are required to maintain their outlets in accordance with the specifications and employ well-trained sales staff. Agreements with the dealers are usually of five years. These agreements are generally renewable for successive terms of three years, by mutual agreement.

Enhancing dealer performance


The performance of the dealers is followed and improvements are suggested frequently. In order to assist the dealers in enhancing their performance and capabilities, MSIL has introduced a concept of Balanced Scorecard. Using this tool, the performance of a dealership in several areas of operations, including sales, service, spares and accessories, financial management and management systems is measured. Dealers who perform well on the Balanced Scorecard are reward with a cash payment at the end of the fiscal year. The Balanced Scorecard serves as an effective incentive for dealers to enhance their performance.

After-sales Service Network


There are more than 400 Maruti dealer workshops and more than 1,500 Maruti Authorized Service Stations, or MASSs, covering more than 900 cities in India. In addition, 24-hour mobile service is also offered under the brand Maruti On-road Service. As a benchmark for dealers with respect to service quality and infrastructure facilities, MSIL has launched service stations under the brand Maruti Service Masters, or MSMs. MSIL also has service stations on highways

in India under the brand Express Service Stations. To promote sales of spare parts and the availability of high quality, reliable spare parts for its products, spares are sold under the brand name Maruti Genuine Parts, or MGP. These are distributed through the dealer network and through the authorized sellers of the spare parts. Many of the MASSs are at remote locations where MSIL do not have dealers. In order to increase the penetration, in terms of sales volumes, of its products in these remote areas, some of the MASSs are integrate into the sales process in order to increase sales of the cars and related products and services such as spares and accessories, insurance and financing.

6. Marketing
Marutis marketing objective is to continually offer the customer new products and services that: Reduce the customers cost of ownership of our cars Anticipate and address the customers needs and preferences in all aspects and stages of car ownership MSIL has been aggressively cutting prices of its models since the beginning of the year. The rationale behind the price cuts is the focus on offering new upgraded vehicles at a low price.

7. Suzuki Quality Management System


Based on a method adopted by Suzuki at its manufacturing facilities, the quality of a vehicle dispatched from their facility is measured through a quality index audit on a daily basis. The quality index is a relative measure of quality based on evaluation of vehicles selected at random on a daily basis.

7.1 Quality Improvement Initiatives


For quality control Maruti had recently introduced: Tracking surveys and direct customer contact in order to better understand customer satisfaction levels and customers problems. Full-time task forces for improvement in initial quality study problems and departmental cross-functional teams to work on defined problems with challenging targets. Quality gates at various stages in order to raise alarms for correction and immediate action on defects; Fool-proofing, or Pokayoke in Japanese, which comprises checks conducted in order to prevent defects arising from human error during the manufacturing process; A real-time feedback system, cross-linked with overall targets.

The Pica Pica system, which aligns the sequence of components and vehicles in order to prevent incorrect fitting of components.

7.2 Kaizen
Maruti had adopted the Japanese management concept of Kaizen, or continuous improvement. The Kaizen activities had resulted in the improvement of the in-house capabilities. For example, they had manufactured 25 multi-axis robots and 16 multi-spot welders. Group discussions among employees in different departments are conducted on a monthly basis in order to discuss and resolve problems relating to their areas of operation, an activity referred as quality circle activity. Based on the belief that individuals contribute to improvement in growth, there has been a suggestion scheme in which they promote participation of all employees at all levels. The average number of suggestions made per employee has improved by approximately 35% in fiscal 2004, when suggestion received were more than 80,000, as compared to fiscal 2002. Some of the other improvements as a result of the Kaizen process have been increased automation through automated material transport system.

8. Maruti Production System (MPS)


MPS is a systematic approach to eliminate Muri's (inconveniences if any for shop floor employees) Mudas (all forms of wastages) and Muras (inconsistencies in quality) from the system so that cost, quality, productivity and safety are under control. Under the Maruti Production System (MPS), derived from the Suzuki Production System, Maruti engineers captured all aspects of operation on video and scrutinized each process to identify wastage. Together with workers on the shop floor, layouts were altered, innovative equipment and processes were introduced and operations relentlessly made lean and efficient.

According to MPS, there are eight types of wastages in any process namely, Idle Time Inventory Over Production Production Defects Unnecessary man movement Unnecessary material movement Unnecessary inspection Unnecessary processing However, if every employee tries to do the job right the first time, wastages due to unnecessary inspection and processing are eliminated from the system and it is a cost effective approach.

9. Lean Manufacturing
Lean Manufacturing is the optimal way of producing goods through the removal of waste and implementing flow or smoothness of work. The concept of Lean Manufacturing was adopted by their parent company Suzuki Motor Corporation (SMC). Lean Manufacturing ushered a new era in the world of manufacturing. As opposed to the mass manufacturing approach lean manufacturing is all about high quality and high flexibility. As a philosophy Lean Manufacturing is widely acclaimed for its focus on eliminating wastes of all kinds.

10. Just in Time (JIT)


JIT is an inventory strategy implemented to improve the return on investment of a business by reducing in-process inventory and its associated carrying costs where everything from procurement of raw material to dispatching of final product is done just at the time of requirement. This means that stock levels of raw materials, components, work in progress and finished goods can be kept to a minimum. This requires a carefully planned scheduling and flow of resources through the production process. Modern manufacturing firms use sophisticated production scheduling software to plan production for each period of time, which includes ordering the correct stock. Information is exchanged with suppliers and customers through EDI (Electronic Data Interchange) to help ensure that every detail is correct.

11. Manufacturing Process


The manufacturing process at Maruti facility is depicted below:

Fig 1: Arrangement of various facilities in Maruti Suzuki Plant

Each of the shops had a product type of layout. In this type of layout machines are arranged in order of sequence of operation. Product Layout is suited for mass or continuous production and its advantage are that the cost per product is less and work in progress inventory is less.

Utilities
Maruti do not have to rely on outside sources of power as they have a 60-megawatt gas turbine captive power plant, which has multi-fuel capability. They also have our own reverse osmosis water treatment plant and effluent and sewage treatment plant.

11.1 Blanking and Pressing Shop


Blanking is the operation of punching, cutting, or shearing a piece out of stock to a predetermined shape and size by die cutting the outside shape of a part for the next operation such as pressing, drawing and forming. Pressing is the process of giving blanks required shapes with dies and presses.

Fig 2: Steel coils converted into steel sheets. The press shop has five transfer presses and two blanking lines. In the press shop, steel coils are cut to the required size and panels are prepared by pressing them between various die sets such as doors, roofs and bonnet. An anti-rust coat is applied at this stage. This plant uses 400 tonne presses to press the blanked sheets. There are six passages with a capacity ranging from 1000-4000 tonnes. The plant is capable of producing pressed sheets for all the ten models manufactured by Maruti Udyog Ltd. They have in-house capability and the necessary technical knowledge for the design and manufacture of medium-size press dies.

11.2 Weld Shop


Spot welding is a type of resistance welding, which is a method of welding two or more metal sheets together without using any filler material by applying pressure and heat to the area to be welded. It is used to weld various sheet metal products. Typically the sheets are in the 0.53.0 mm thickness range. The process uses two shaped copper alloy electrodes to concentrate welding current into a small "spot" and to simultaneously clamp the sheets together. Forcing a large current through the spot will melt the metal and form the weld. The attractive feature of spot welding is a lot of energy can be delivered to the spot in a very short time (ten to one

hundred milliseconds). That permits the welding to occur without excessive heating to the rest of the sheet.

Fig 3: Spot Welding There are three welding shops with 122 six-axis robots and 25 in-house manufactured two-tofour axis robots. In this shop, various press metal components manufactured in the previous stage are spot-welded together to form the body shell. Various parts such as the floor panel, side panel, doors and bonnet are sub assembled in this shop. Subsequently, the assembled parts undergo final welding. The welded body is sent to the paint shop through a conveyor.

Fig 4: Different car parts are welded

Fig 5: Weld Shop

11.3 Paint Shop


There are three paint shops, within one of which the final outer body is fully painted by robots. In the paint shop, the body undergoes various pre-treatment and electro deposition painting processes to provide a high corrosion resistance to the body. The car body is given an intermediate or primer coat before applying the storing topcoat paint. The intermediate and the final coat are applied by using automatic electrostatic spray-painting machines and robots, followed by a baking process.

Due to the risk of inhaling poisonous fumes in the Paint Shop no one is permitted inside the shop without proper safety equipment. The paint shop consumes about 7 hours because the conveyor is a few kilometres long. At the end of the paint shop the painted shell is taken to the assembly shop.

Fig 6: 1st coat of paint to make it stain and rust proof 2nd and 3rd coat of paint on the vehicle body. Final inspection of the painted vehicle.

11.4 Assembly Shop


Maruti has highly flexible assembly lines, which can simultaneously handle a large number of variants as well as adapt to sequence changes. The painted bodies proceed for final assembly in three stages. Doors are covered with coverings to prevent scratches on painted car body. The first stage is the trim line wherein various components such as roof head lining, windshield glass and interior trim components are fitted. Thereafter, the car is transferred to an overhead conveyor, the chassis line, wherein components such as the engine, gearbox and front and rear axles are assembled on the underbody. The vehicle is then lowered to the final line on its own wheels and here components and parts such as seats, the steering wheel and the battery are fitted. These are done manually and the painted car moves on a conveyor belt at ground level. At each work station parts being assembled come on a line perpendicular to the conveyer. The conveyor is raised to appropriate heights for the workers comfort to increase their efficiency. The completely assembled vehicle finally rolls out of the assembly lines to the final inspection stages.

11.5 Machine and engine shops


The various raw materials for engine components are machined using automatic machining centres and these machined parts are assembled together to make engines. Assembling and testing of engines takes place at engine shops and precision machining of engine components is carried out in the machine shops.

Fig 7: Engine assembled from different components

11.6 Inspection
Sample inspection is done i.e. in a lot only a few samples are inspected. Following tests are done to inspect the manufactured car: i) shower test ii) headlight test iii) brakes test iv) speed test v) test drive on test track Shower testing is done by spraying water from all sides to check for leakages. For checking wheels speed the car is raised above the ground and then is operated at different speeds and on different gears. The car is driven on a test track which consists of different terrains to check performance of car under different conditions.

Fig 8: Inspecting brakes

Fig 9: Emission Checks

If any defect is found, then all cars up to the last cleared car are checked again for defects and remedial actions are taken. The cars are then parked in the final vehicle parking area before dispatching.

Fig 10: Handover the vehicles for sales and dispatch

12. Preventive Maintenance


Preventive maintenance is a schedule of planned maintenance actions aimed at the prevention of breakdowns and failures. The primary goal of preventive maintenance is to prevent the failure of equipment before it actually occurs. It is designed to preserve and enhance equipment reliability by replacing worn components before they actually fail. Preventive maintenance activities include equipment checks, partial or complete overhauls at specified periods, oil changes, lubrication and so on. In addition, workers can record equipment deterioration so they know to replace or repair worn parts before they cause system failure. Recent technological advances in tools for inspection and diagnosis have enabled even more accurate and effective equipment maintenance. The ideal preventive maintenance program would prevent all equipment failure before it occurs.

Long-term benefits of preventive maintenance include:


Improved system reliability. Decreased cost of replacement. Decreased system downtime. Better spares inventory management.

13. Conservation of energy


Maruti had followed the three principles of Reduce, Reuse and Recycle for conserving energy. Between fiscal 1997 and fiscal 2004, they had reduced the consumption of electricity measured as the ratio of kilowatt hours of power consumed to the number of vehicles produced, by approximately 35%. This was achieved by using energy saving lights and natural light, and also the efficient usage of other electrical appliances, thus reducing wastage. In the same period, reducing the consumption of water, measured as the ratio of the volume of water consumed to the number of vehicles manufactured, by approximately 70%. This is achieved through the recycling of wastewater in their water treatment plant and effluent and sewage treatment plant.

14. Research and Development


R&D activities of Maruti have the twin objectives of reducing product costs by developing capabilities of local vendors and becoming a regional R&D hub for all Suzuki operations. The company has adopted a focused model cost reduction technique. Maruti has been continuously engaging in Value Analysis/Value Engineering (VA/VE) activities across its operations. Some areas in which MSIL carry out research and development is localization and development of components, cost reduction measures such as VA/VE, development of alternate fuel (CNG and LPG) vehicles, performance- benchmarking to certain parameters such as noise, ride handling and braking and development of power-steering for certain models. MSIL regularly upgrade its models and also launch variants by adding features developed through research and development. All this has resulted in significant reduction in the investment required for the modifications.

15. Conclusion
The industrial visit to Maruti Suzuki India Limited was very informative and gave us a fair idea of the steps involved in the manufacturing of a car. It was very impressive to see the amount of automation being used in the industry. It showed us how production, maintenance, inspection, inventory control, demand forecasting all operated simultaneously and with high efficiency. It was heartening to see practical application of a lot of our course content. To sum up we can say that the trip improved our knowledge and helped us to understand the working of a large-scale production unit.

Tool Room and Training Centre

ACKNOWLEDGEMENT

We want to take this opportunity to thank Mr. Pradeep Khanna for making this trip to Tool Room and Training Center possible and for accompanying us on this trip and also solving our various queries. We are also grateful to the professionals at TRTC for helping us get acquainted with the various manufacturing processes in the industry.

INTRODUCTION
Tool Room & Training Centre, Delhi was established in 1976 with Technical and Financial Assistance of Govt. of Denmark with Govt. of Delhi. In short span of two decades the Centre has emerged a pioneer in its efforts to create an indigenous technical base suitable to the industry. The Centre concentrate on two vital fields i.e. Training of Technical hands & Manufactures of sophisticated Tools and in each tangible results have been achieved by the Centre. The Tool Room Training Centre (TRTC) is situated in the Wazirpur Industrial Area Covering an area of approximately 3.5 Acres. They started with short term courses but now have expanded to a larger extent. They guarantee 100% placements through college. In todays date the courses include: short term courses, CADCAM, Advanced-Working in tool room (highly skilled). Courses may be fortnightly, monthly or yearly. i.e. 1. Design & Manufacture of Tools & Dies, Gauges, Jigs & Fixtures 2. Undertaking Project Assignment 3. Free Consultancy in the field of Product Development, Product Manufacturing, Tooling & Setting of projects 4. Processing of Plastic & Sheet metal Components 5. Training of Tool Designers, Tool Makers, Tool Room Machine Operator & Tool Fitters 6. Providing training on CAD/CAM & Computer Application They are in the process of changing their name to DITE (Delhi Institute of Technical Engineering) in the year 2008. TRTC is divided into two Departments viz. Training and Production departments. They have CNC and other specialized machines for training. We were assisted by Mr Singhal( Production officer ), Mr Sharda( Training officer ), Mr Seghal(Dy.Manager (TMT)) and Mr R.D Sharma(Asstt. Manager (TMT)).

At the starting we were given an introduction of the different courses offered for M-Tech ( 2 years AUTOCAD) and for Training (4 years for Post Graduate for tool design and 1 year Advanced course for ITI students). Short term courses included Tool Making and Mould Making. We were divided into two groups of 13 each. Our group was escorted by Mr Singhal towards the Production department.

Cylindrical Grinding Machine


We were shown a Cylindrical Grinding Machine. It is a machine tool used for producing very fine finishes or making very light cuts, using an abrasive wheel as the cutting device. This wheel can be made up of various sizes and types of stones, diamonds or of inorganic materials. Cylindrical grinders are a class of grinding machines used on the work pieces that are symmetrical about an axis of rotation (e.g. cylindrical). It is basically a Lathe machine, the only difference being that, in Cylindrical grinding only the surface is grinded. It can be used for both internal and external grinding i.e internal grinding is done for holes and external grinding may be used for surface grinding purposes. Very fine surface finish is obtained which is an advantage over Lathe machine. Usually, the work piece is held between centers or chucked and rotated against a faster spinning grinding wheel. Here, both the job as well as the work piece rotate about there respective axis. Accuracy as well as surface finish are characteristics of the work pieces grinded using Cylindrical grinding machine. Accuracy of about 5 microns is obtained in cylindrical machine.

Surface grinder
We were shown a Surface grinding machine which makes use of a magnetic bed for placing the work piece steadily. A Surface grinder is a machine tool used to provide precision ground surfaces, either to a critical size or for the surface finish. The magnetic field of the bed changes its polarity by just pulling and pushing a lever. Magnetic bed used is to facilitate the holding of the job, as clamps or vices cannot be used. Grinding wheel rotates and the job moves left and right on the press of a button. Wheel is made up of aluminium oxide for softer metals and of silicon carbide for harder metals. Diamond dresser is used to re sharpen the rotating wheel surface. This is done to get a new surface of aluminium or silicon carbide for grinding.

Milling machine
We visited the Milling section used for precision work. A Milling machine is a machine tool used for the complex shaping of metal and other solid materials by removing material using a multipoint cutting tool.

Types of milling machines: 1. Plain milling machine 2. Universal milling machine 3. Omniversal milling machine 4. Plano miller 5. Vertical milling machine Its basic form is that of a rotating cutter or endmill which rotates about the spindle axis (similar to a drill), and a movable table to which the workpiece is affixed. Machines accuracy is high within 20 micron accuracy. Here Vice is used for holding the job to be milled. The job is fixed and the cutter rotates in clockwise direction. The table can be moved in 3 directions. Instead of a driller, a cutter is used to make the surface of the job flat. The job moves horizontally. It is different from filing in accuracy and speed.

Jig grinding
A Jig grinding machine was shown to us which is used for grinding complex shapes and holes where the highest degrees of accuracy and finish are required. Here the job is stationary ( clamped on the bed ) and the parazon wheel ( made from sintering process ) experiences two types of rotating motions, one about its own axis, and other cylindrical motion about the central axis of the work piece hole. The head of the wheel oscillates vertically too, so as to cover whole length of the job for grinding. It is used for both internal as well as outer surfaces, accuracy is high and thus cost is higher.

Electrical Discharge Machining


EDM refers to Electrical Discharge Machinery. The complex shapes which cannot be made using conventional machines are made by electrodes. Basically EDM is a machining method primarily used for hard metals or those that would be impossible to machine with traditional techniques. Sometimes referred to as spark machining or spark eroding, EDM is a nontraditional method of removing material by a series of rapidly recurring electric arcing discharges between an electrode (the cutting tool) and the workpiece, in the presence of an energetic electric field. We were shown some complex shapes made by EDM that could have been really difficult to make otherwise. Female or even Male parts of certain couplings may be sometimes difficult to make due to reduced accessibility. Graphite or Copper may be used for making the electrodes. Conventionally Hardened steels are difficult to machine, but EDM can even machine H.S very easily.

The EDM cutting tool is guided along the desired path very close to the work but it does not touch the piece. An arc is created due to the high voltage, due to which the material of the work piece gets eroded away and thus a profile of the electrode is created on it gradually. Consecutive sparks produce a series of micro-craters on the work piece and remove material along the cutting path by melting and vaporization. The particles are washed away by the continuously flushing dielectric fluid. The dielectric fluid also helps in the conduction of the discharge from the electrode to the work piece. Water is best for this purpose but not used due to its corroding property. The electrode is made negative and the work piece as positive during the whole process. It is a gradual process and is automatically switched off when whole impression is transferred. A micrometer is used for this purpose. As the process continues, the micrometer moves downward ( very slowly ), and when it reaches the bottom the machine automatically switches off. In this process, the current values should be adjusted accurately. Too high current does finishes the work in short duration but reduces the surface finish. So current is generally reduced so as to obtain a finely finished job. Some of the disadvantages of EDM include the inability to machine non conductive materials, the slow rate of material removal, and the additional time and cost used for creating electrodes.

Inspection Department
This section at TRTC was utilized for checking the finished jobs and then machining them as per requirement. For this purpose a Profile Projector is used. Magnification can be adjusted manually in a profile projector. The work piece is placed below the lens and a highly magnified image is formed on the horizontal screen. A master is made by enlarging on a butter paper or trace paper so as to check any irregularities present in the piece. Then the work piece is subjected to further machining ( if possible ), and again checked under

the projector. This cycle is repeated until and unless the required dimensions of the job are achieved.

We were shown a Height Master for measuring the diameter of holes. For that we had to first touch the bottom of the hole with the tip of the instrument and set it to zero. Then the tip is moved vertically upward by rotating the scale, and the movement is stopped as it touches the top. The instrument displays the distance moved vertically on the LCD. It is basically used for fast inspection purposes. Another form of Height Master, connected to an external digital counter was also shown. The purpose was same as that of the previous one but the arrangement was different. Its demonstration was given in order to find the height of a work piece.

Rockwell Hardness Machine


Hardness is the property of a metal, which gives it the ability to resist being permanently, deformed (bent, broken, or have its shape changed), when a load is applied. The greater the hardness of the metal, the greater resistance it has to deformation. The Rockwell Hardness test is a hardness measurement based on the net increase in depth of impression as a load is applied. Hardness numbers have no units and are commonly given in the R, L, M, E and K scales. The higher the number in each of the scales means the harder the material. The indenter may either be a steel ball of some specified diameter for softer materials or a spherical diamond-tipped cone of 120 angle and 0.2 mm tip radius, called Brale. The type of indenter and the test load determine the hardness scale(A, B, C, etc). A minor load of 10 kg is first applied, which causes an initial penetration and holds the indenter in place. Then, the dial is set to zero and the major load is applied. Upon removal of the major load, the depth reading is taken while the minor load is still on. The hardness number may then be read directly from the scale. Rockwell hardness number is the difference in depths of the indentations made by applying the major and 10 Kg minor load, measured after removing the major load.

Note: In the above figure, Rockwell hardness number = e

CNC (Computer Numerical Control)


It was used in order to control a milling machine. There was no manual control involved. The only section that required skill was programming the CNC (which is done beforehand and the work piece then moves in x, y and z directions with respect to a reference point). A cast iron table was used for placing the job which is then clamped to it. The x, y and z values were displayed on the monitor. Accuracy of the machine was about 20 microns.

Lathe Machine
A lathe is a machine tool which spins a block of material to perform various operations such as facing, turning, centre drilling, tapered turning, step turning, eccentric turning, grooving, form turning, external threading, knurling, parting off, chamfering, drilling, reaming, boring, internal thread cutting, trepanning, filing, spring winding, counter boring, counter sunking and undercutting using a single point cutting tool. There are basically different work holding arrangements in a lathe. The lathe shown to us had a simple three jaw chuck fitted onto its spindle. The chucks may be three jaw chuck, four jaw chuck, collet chuck, pneumatic chucks, magnetic chucks etc. Longer work pieces in a lathe, are held between centres. Centres may be a normal centre, revolving centre, tipped centre, half centre, ball centre, self driving centre or a female centre. These centres may hold the workpiece but are not able to transmit power from the spindle to the workpiece. For this purpose, Dogs are used. Mandrels play a very important role. They are basically used to keep the workpiece centred during all the operations carried on it. Suppose blanking operation has been done on a job, and it has to be taken to a milling machine for further gear cutting operation. Now as we are aware that the work is centred along the axis of the mandrel, further cutting is easily performed.

Injection Moulding
It is a manufacturing technique for making parts from thermoplastic and thermosetting plastic in production. Injection moulding is accomplished by large machines called injection molding machines. Molten plastic is injected at high pressure into a mould which is the inverse of the products shape.

Resin enters the barrel through the hopper as shown in the figure. Colorants are added through the hopper itself just after the addition of resin. Resin is then heated to an appropriate melting temperature. Resin enters the mold by a reciprocating screw or a ram injector. Its reciprocating screw mechanism is shown below.

The reciprocating screw offers the advantage of being able to inject a smaller percentage of the total shot (amount of melted resin in the barrel). The ram injector must typically inject at least 20% of the total shot while a screw injector can inject as little as 5% of the total shot. Essentially, the screw injector is better suited for producing smaller parts.

The mold is the part of the machine that receives the plastic and shapes it appropriately. The mold is cooled constantly to a temperature that allows the resin to solidify and be cool to the touch. The mold plates are held together by hydraulic or mechanical force.

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