P1 explain different types of business information, their sources and purposes

Types of Example Description Purpose Sources

information
Verbal verbal This The purpose of This source of
communication communication this information information is an
could be the is a face to face could possibly internal source in
finance communication. be to ensure the finance
department For this that London department this is
having a meeting communication Transport as they create the
to discuss future the employees Museum can sales promotions
plans use telephone. communicate and impose them.
sales
promotions
successfully.
Written Facebook Written The purpose of This source of
information company Can communication this information information is
use written is the use of would generally internal. Human
information communication be to inform and Resources
when they are through words educate people department   looks
talking to their written down about future after screening,
partners in physically. developments recruiting and
different training job
countries around applicants and
the world. they know a lot
Another regarding the
example could London Transport
be them Museum. Meaning
emailing other that it is simply for
companies or them to offer the
 schools to written
inform them information.
about future
plans and
activities at the
museum.
On screen On screen Onscreen The purpose of The source for this
information communication information is this is to offer information is
may be used communication support for internal
when facebook which is activities and
company have displayed on a shows that are
presentations or screen. happening at
special London
exhibitions for Transport
example they Museum.
may have video
clips playing for
visitors to look
at as part of
certain
exhibitions
Multi media The facebook This means Facebook has This is one kind of
company use multiple forms of commercials external sources
different types media integrated running in the to achieve any
of multi media together. Media UK to inform gola
technology for can be text, people about
their business. graphics, audio, the newest deals
animation, that you can get
video, data etc in the shops
Web base This All the The main This source is the
communication commercials purpose is , give promotional
information base that Facebook proper activeness.
on television and run on TV are information to
may social sides. also put up onto their customer
And the Youtube on their and make a
facebook own Youtube- promotional
company use channel. activity.
this activity.

P5 explain the legal and ethical issues in relation to the use of business information
Data Protection ACT 1998

Most of business has different information about people working for then, that’s when the Data
Protection ACT 1998 protects information held about people being misused. The information
usually on the company’s database must be: obtain fairly and lawful, only to be used for the
purpose started during collection, adequate relevant and not excessive in relation on the intend
used , accurate and up to date , not kept for longer than necessary proceed in line with your right
an also protected from transfer to an area outside the European Economic area unless adequate
projection exists for that data in the area.

Facebook tries to follow this Act: However recently a lot of people’s personal accounts have
been hacked and people have been go on other people’s accounts and post distributing
information on picture , this then obtaining personal information fairly and lawfully facebook
should have been able to stop those people invading privacy

There I also freedom of information Act 2000(that came to effect in 2005) this includes

Right of access to information held by public authorities. This is when a person request
information to public authority , the authority has to be informed in writing by the public
authority whether it’s held information of the description specified in the request and if that is
the case , to have that information communicated back to them. Therefore as there is a lot of post
or picture posted on facebook there is always information that the users need to get on the
networking site. This suggesting that people are not being deprived form information that they
need also shows how facebook is not breaking this law.

The computer Misuse Act 1990

The computer Misuse Act 1990 it is a law that does not allow certain activity when using
computer, this ‘includes : hacking into other people’s system, misusing software or helping a
person to gain access to protected files on someone’s else’s computer. Recently use have seen on
the BBC News on how they were hackers on protection on users facebook as the flaw meant that
many accounts were viewable with only click.
There are also ethical issues that are dealt with using organization police and codes of practice
such as: use email, internet and whistle blowing. These go under business ethics meaning moral
principals concerning acceptable and unacceptable behavior by business.

Facebook has code of practices when people use their website or internet relating to them and
what the users can and not use facebook for. For instance users are not allowed to post anything
offensives that can hurt or affect another user. Also if an image of a user input on report it and
facebook takes it off. There are also codes of practices which govern selling on the internet
which many business or sites adhere to believe in.

Whistle blowing is also one of the ethical issues users can use and relate to. This is when an
employee raises a concern about a business practices either to management within the company
or to an outside organization like the press. In this case fackbook users will reporting or whistle-
blowing to owners of facebook if there is any kinds of danger like crime, cyber bullying have
trouble trying to take down either false post that IS posted to their walls or people posting images
to them. Usually underneath the image to do on the picture. For instance either remove tag, span
or report the image so that people will receive a message from facebook notifying them to
remove that post or image.

P6 explain the operational issues in relation to the use of business information

Operational issues is relation to the use of business information including security of information
.backups , health and safely, business continuance plans and cost.

Organization have to store and mange countless pieces of information with some being far more
important than others. To make sure that information is managed appropriately, a number of
policies and procedures have to be put in place , concerning; security of information backups,
health and safety, organization polices and business continuance plans and cost.

For security of information it is important for business to have the right information available as
when they need it , in order to make goods business decisions. Information security management
deals with maintaining the integrity and availability of organizational information and
knowledge. One of facebook security rules is on how it illegal to create many accounts or an
account using some else’s personal information. Giving truthful information on facebook is also
important for users of facebook so that their information can be protected. Also security of
information should be useful for sites like facebook as there can be a problem with the system,
this can be caused by hackers hacking into the system and being to access people account.

As for facebook other users access or view your account is you’re not friends with them.
Facebook usually ask if you want to protect your information from friends of if you only want to
people who are friends with you to be able to view your account. Facebook tries to be in line
with operational issues as it tries to keep and manage countless pieces information. For instance
if someone who is not one of your friends on facebook sends you a message before you reply
facebook ask you if you really want to let person in your information as it might not be safe.

Backups is also operational issues as most business have developed programs constantly to try to
minimize the risk of losing vital information stored on IT servers. This involves producing
backups of information stored on the servers. Some companies back up constantly and some less
frequently. As for facebook if a user deactivates their profile with information, facebook keeps
all the pictures and post for the user h=just in case they decide to come back again. When a user
comes back they do not have to go same procedure of singing in but they can just activate their
account as their information will be backed up so they can just continue. This also means that all
the picture and post from before will not be destroying when deactivating your account.
Health and safety is also one of operational system and so are business continuance plans and
cost. Business continuance plans are the steps that a company puts into place to make sure it is
capable of surviving a worst case scenario. As facebook is free to join it does not really need
business continuance plans and cost.

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