AMA COMPUTER LEARNING CENTER OF CALAPAN

INSTITUTIONAL EVALUATION TOOLS

FOR

COMPUTER SYSTEM SERVICING NC II

CC2- Perform computer operations

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 EVIDENCE PLAN

QUALIFICATION: Computer System Serving NC-II

Title of Performing computer operations
Assessment
Units of Perform computer operations
competency
covered
Ways in which evidence will be collected:
[tick the column]

Written Examination
Demonstration with
Observation with
Questioning

Questioning

Portfolio
The evidence must show that the candidate …
 . Plan and prepare for task to be taken undertaken
 Input data into computer
 Access information using computer
 Produce output/ data using computer system
 Use basic functions of a www-browser to locate information
 Maintain computer equipment and systems

NOTE: *Critical aspects of competency

CC2- Perform computer operations

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Demonstration and Questioning Checklist
Candidate’s name:
Trainer’s name:
QUALIFICATION: Computer System Serving NC-II
Title of Assessment Performing computer operations

Units of competency Perform computer operations

covered:
Date of assessment:
Time of assessment:
Instructions for demonstration
Please see attached Instruction for Demonstration (Candidate)
Supplies and Materials Tools and equipment
 Diskettes  Personal computers
 CDs  Networked systems
 Zip disks  Communication equipment
 hard disk drives, local and remote  Printers
 Optical drives  Scanners
 Keyboard
 Mouse

 to show if evidence
is demonstrated
During the demonstration of skills, the candidate: Yes No N/A
 Data are entered into the computer using appropriate program/application in
  
accordance with company procedures.
 Inputted data is stored in storage media according to requirements.   

 Correct program/application is selected based on job requirements.   

 Program/application containing the information required is accessed according to   
company procedures.
 Keyboard techniques are carried out in line with OH & S requirements for safe
  
use of keyboards.
 Data are printed out as required using computer hardware /peripheral devices in
  
accordance with standard operating procedures.
 Information requirements for internet search are established.   
 Useful pages are bookmarked or printed as required.   
 Basic file maintenance procedures are implemented in line with the standards
  
operating procedures
 Procedures for ensuring security of data, including regular back-ups and virus
  
checks are implemented in accordance with standard operating procedures.

CC2- Perform computer operations

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Observation and Questioning Checklist

Candidate’s name:
Trainer’s name:
QUALIFICATION Computer System Serving NC-II
Unit of competency: Perform computer operations
Instructions for the Trainer:
1. Observe the candidate
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the candidate completed each aspect of the
activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form.
Date of observation
Location of assessment Assessment Area
activity
The candidate…. If yes, tick the
box
 Hardware and peripheral devices 
 Software 
 OH & S guidelines 
 Storage media 
 Ergonomic guidelines 
 Desktop icons 
 Maintenance 

CC2- Perform computer operations

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Observation and Questioning Checklist [continued]
Satisfactory
Questions response
The candidate should answer the following questions: Yes No
1. Selected and used hardware components correctly and according to the  
task requirement
2. used basic software applications to create new files and documents  

3. Used appropriate devices and procedures to transfer files/data  

accurately
4. Basic ergonomics of keyboard and computer user
 

5. Main types of computers and basic features of different operating  

systems
6. Main parts of a computer  

7. OH & S principles and responsibilities

 

8. Reading and comprehension skills required to interpret work instruction  

and to interpret basic user manuals.
9. Technology skills to use equipment safely including keyboard skills.  

10. Calculating computer capacity  

Feedback to candidate

The candidate’s underpinning knowledge was:

 Satisfactory  Not Satisfactory

Candidate’s
Date:
signature:
Assessor’s
Date:
signature:

CC2- Perform computer operations

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 INTITUTIONAL ASSESSMENT RESULT SUMMARY

Candidate’s Name:
Trainer’s Name:
Qualification: Computer System Serving NC-II
Title of competency Performing computer operations
assessment
Units of Competency
covered: Perform computer operations

Date of Assessment
Assessment Center
The performance of the candidate in the following Satisfactory Not
assessment methods: [Pls. Tick (/) appropriate box] Satisfactory
A. Observation with questioning  
B. Demonstration with questioning  
C. Portfolio  
D. Written Examination
 
Did the candidate overall performance meet the
 
required evidences / standards?
Recommendation
 For re-assessment. _____________________________________
 For submission of document. Pls. specify (Portfolio Document)
_______________________
 For issuance of certificate. Pls. Specify (Qualification, NC Level )
_____________________

General Comments [Strengths / Improvements needed]

Candidate’s signature: Date:

Trainer’s signature: Date:

CC2- Perform computer operations

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