SANDEEP C.

S
17A, Andavar Nagar, 5th Street, Kodambakkam, Chennai-600024, India

Mobile: +91 9884294009; E-mail id: sandeepcs@ymail.com

CAREER OBJECTIVE:-

To be a part of a growth oriented organization utilizing my knowledge and work experience to

deliver results while working as a team in a way that exceeds the employer’s expectation and to
be a productive & profitable resource.

PROFESSIONAL EXPERIENCE:-

March 2017 till date, Ebix Travels- Via.com, Chennai, India

Designation: Territory Sales Manager- B2B Sales, Chennai, Vellore & Andaman

Reporting to: Mr. Praveen Kumar- Zonal Head- South India

Company Profile: Ebix Travels, a group of Ebix Inc has a diversified business into travel space
offering seamless service experience in the field B2B, B2E, B2C segments. 4 Billion dollars of
travel transactions done across transportation ticketing, accommodation reservation, packaged
tours, travel ancillaries, retail and financial services making it as a leading service provider in
India. Ebix-Via’s network include 100,000 active travel partners across 2600 towns.

 Handling and servicing B2B agents across Chennai, Vellore, Andaman territories.
 Taking care and responsible for driving set sales targets- Air, Hotels, Holidays
individually and as a team.
 Develop implement and maintain monthly sales tracking systems such as sales reports
 Responsible for team handling, servicing existing clients and market development.
 Responsible for driving 36-40 Crores business volumes and revenue targets across these
three regions.
 Effectively working with other internal departments for smooth process flow and
business operations.
 Involved in strategic decision making with the team HODs to implement effective
business decisions.
 Maintaining and developing a constant relationship with the travel agents (TAs)

February 2016 till November 2016, Make My Trip, Chennai, India

Designation: Relationship Manager- B2B Sales, Tamilnadu

Reported to: Mr. Ganesh TN- Cluster Manager- Retail B2B South

Company Profile: MakeMyTrip.com, India’s leading online travel company was founded in the
year 2000. Created to empower the Indian traveler with instant booking and comprehensive
choices, the company began its journey in the US-India travel market. It aims to offer a range of
best-value products and services along with cutting-edge technology and dedicated round-the-
clock customer support.

 Part of B2B Sales team promoting online Holiday packages (Inbound and Outbound) to
Travel Agents (TAs) across Tamilnadu, Kerala, Andhra Pradesh and Telangana.
 Responsible for driving 4.5 Crores Sales and Revenue targets for the year.
 Maintaining the existing network of 200 Travel Agents (TAs) for generating business
across the region.
 Handled the base of existing and appointing new Priority Partners (PP) and Travel
Agents across the region.
  Effectively maintained a liaison between Travel Agents (TAs) and the company.
 Coordinating with multiple internal departments within the organization and adherence to
SOPs.

September 2014 – February 2016, Sterling Holiday Resorts India Ltd (SHRIL), Chennai,
India

Designation: Senior Executive

Reported to: Mr. Srivatsan- Assistant Manager, Sales

Company Profile: Sterling Holidays was incorporated in 1986 with the vision of delivering
Great Holiday experiences to Indian Families. The company pioneered Vacation Ownership in
India and set about building a network of leisure resorts at some of the best holiday destinations
in India. Currently, Sterling Holidays has a total inventory of 1634 rooms spread across a
network of 24 resorts in 21 scenic holiday destinations in India. The company also has 15
additional sites where it plans to add new resorts in the coming years.

 Part of sales team that promoted network of 24 Sterling resorts PAN India.
 Effectively took part and maintained Inventory Management.
 Taking care of Free Independent Travel (FIT) and Group bookings for both members and
non-members.
 Effectively designed and promoted tour itineraries.
 Part of the team of ‘Nature Trails Resorts Pvt Ltd.,’ that promoted adventure tourism to
offer varied holiday experience to the traveler.

January 2010 – July 2014, Mahindra Holidays & Resorts India Ltd (MHRIL), Chennai,
India

Designation: Senior Consultant

Reported to: Ms. Vatsala Subramanian- Senior Manager

Company Profile: Mahindra Holidays & Resorts India Ltd., (MHRIL) a part of USD 18.7
billion Mahindra & Mahindra group set up in 1996 as part of a planned strategy establishing a
leadership position in the hospitality sector.

 Taking care of Free Independent Travel (FIT) and Group bookings for both members and
non-members.
 Designed Travel Itineraries and promoted inbound and outbound tour packages to both
members and non- members to a larger extent.
 Maintained the inventory, documentation, reports and other important processes in
building up Mahindra Holidays.
 Taking care of the complete reservation process, SOP, New developments in system for
better results.
 Coordinated with multiple internal departments for smooth process flow.
 Directly dealt with feedbacks and proper coordination related to guest complaints.

June 2009- January 2010, Space n Design Ltd, Chennai, India

Designation: Territory Sales Supervisor (TSS)

Reported to: Mr. Suresh Punnoose- Regional Sales Manager, South

Company Profile: One of the leading interior company dealing with providing turnkey projects
covering various sectors like software, BPOs, hospitals, Corporates, Banking and financial
institutions.

 Being a part of sales team promoted turnkey projects- Interiors for Financial Companies,
Hospitals, IT Companies and Pharmaceutical Companies across the region.
  Job involved achieving the set sales targets
 Dealt with multiple internal departments while being a Single Point Of
Contact (SPOC) to the customers.

May 2005 – July 2007, Info Vision Solutions, Chennai, India

Designation: Customer Service Executive (CSE)

Reported to: Ms. Mala Menon- Team Leader, Customer Support

Company profile: A leading BPO company dealing with selling travel insurance packages to
the corporates in major cities like Chennai, Bangalore, Mumbai, Delhi, Kolkata and Hyderabad.

 Handled inbound and outbound calls and selling travel and Insurance
packages to State Bank of India (SBI) credit card customers.
 Back end record keeping & file maintenance on packages.
 Involved in analyzing the quality of calls and adhering to SOPs.
 Handled customer queries and feedback

Accreditations:

 Awarded best employee for the year 2015 for achieving the set sales targets.
 Awarded best performance for the year 2013-2014 for achieving sales target with 175%.
 Achieved the highest target set for all quarters for the year 2012.
 Go Getter Award – For outstanding performance as a Reservations Executive for the month
of July, August and September 2010 at Member Relations Centre (MRC).
 Spot Award for performance by achieving room nights at Club Mahindra.
 Achieved targets on sales while maintaining 100% compliance on Customer service.

TRAINING EXPERIENCE: -

SL.NO TRAINING NAME OF THE DURATION DEPARTMENT

ORGANISATION

1 Moments of Truth Hotel Vestin Park, 02 days Travel and

Chennai Hospitality

2 Winning a Radisson Hotel, 03days Travel and

Customer Chennai Hospitality

3 Magical Moments MHRIL, Corporate 04 days MHRIL

office, Chennai

4 Inbound and Royal Orchid, 04 days MHRIL

Outbound Mumbai
Destinations

RESEARCH PROJECT: -

 Undergone project in Premier Marketing on “Customer perception and Brand equity

towards home appliances”.
 Presentation about Homestay properties at Delhi, Punjab and Himachal Pradesh.

ACHIEVEMENTS:-

 Took part in national level Entrepreneurial Development Workshop.

 Took Part in Nirdeshna-07competition, as an Event Manager.
 Won first prize in Paper Presentation held at SRR College in Chennai.
  Won First prize at Nirdeshna-07 event for AD-ZAP

ACADEMIC QUALIFICATION:-

SL.NO DEGREE COLLEGE/SCHOOL YEAR OF % OF

PASSING MARKS

1 MBA (Master of Business Sathyabama University March 78% (8.02

Administration) 2009 GPA)

2 B.Sc Electronics Annamalai University December 60.3%

2005

3 HSC J.R.K Matric Hr. Sec June 2001 78%

School

4 SSLC Govt. Madrasa-e- Azam October 72%

Hr. Sec School 1998

HOBBIES AND EXTRA CURRICULAR ACTIVITIES: -

 Reading Magazines
 Travelling
 Playing Jazz Drums and percussions

LANGUAGES KNOWN: -

English, Hindi, Tamil, Telugu : Read, Write and Speak

PERSONAL PROFILE: -

Date of Birth : 21/06/1983

Gender : Male

Address : 17A, Andavar Nagar, 5th Street, Kodambakkam, Chennai- 600024

Mobile Number : +91 9884294009

E-mail id : sandeepcs@ymail.com

DECLARATION:

Hereby I declare that the details furnished by me in this Curriculum Vitae (CV) are true to the
best of my knowledge.

Place: Chennai, India Signature

Date: 10th December 2021 (SANDEEP C.S)