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Introduction

There has been a great deal of research in the area of computer-mediated communication over the
last decade. The majority of published research focuses on the ways in which such communication
can enhance learning and provide new and improved forms of communication. A number of potential
benefits of computer-mediated communication have been explored, and these include increased
interaction, the provision of non-hierarchical communication environments, the negation of gender and
racial imbalance, a focus on the content and not context of communication, and the breakdown of
power and allied knowledge structures (Boshier, 1990; Edmonds, 1998; Hiltz, 1986; Kayne, 1987;
McCreary, 1990). Furthermore, it has been suggested that web-based courses can offer co-operative
and collaborative modes of learning and facilitate the social construction of knowledge through on-line
peer group discussion (Yazdani and Bligh, 1997). Similarly, advantages in relation to greater flexibility
and educational efficiency have been identified (Johnston, et al., 1996).

The paper briefly reports on research that was undertaken in order to assess the potential benefits,
and possible problems with the use of computer-mediated communication in undergraduate and
postgraduate courses. This paper serves to present some initial findings, and to highlight a number of

problems which arose in these case studies.

Dialogue and learning

Collier (1985, p.3) has described a change taking place in higher education, and highlights the trend
towards small group work as an alternative to didactic modes. One proponent of such a paradigm shift
is Diana Laurillard (1988; 1993) who has developed a communication or conversational model of
learning as an alternative to the traditional didactic forms of higher education. Laurillard explains how
teaching and learning in higher education must be realigned with our emergent understanding of
naturalistic learning, and must embrace the process of internal and interactive dialogue in the
construction of meaning. She states, building upon the theory of social constructivism:

Essentially, a learning process complex enough to achieve the aims of academic learning must
involve at least two participants, operating iteratively and interactively on two levels - practice and
discussion - and connecting those two levels by the activities of adaptation and reflection (Laurillard,
1999, p.114).

In her model of conversational learning, Laurillard conveys a practical development of social


constructivism, and suggests interactive modes of learning are essential to the development of
understanding. The reformation of higher education pedagogy to include increased interpersonal
communication in formal learning tasks has been embraced by many educators. Indeed, these forms
of pedagogy are by no means novel, and have even formed the implicit foundation of Socratic
learning. However, it is only in the recent history of modern education that these forms of learning
have become the focus of concerted educational research, and have shaped our understanding of the
complex phenomena of learning.

Technology impacting on Communication

New Information and Communication Technologies have been seen to offer a means by which the
paradigm shift towards conversational models of learning can be realised. The typical "threaded
discussion list" is assumed to offer students a flexible and accessible forum for peer interaction, and is
taken to be an effective means by which the traditional tutorial can be transferred into the digital
realm. In order to test these assumptions, detailed analysis of approximately 70 students' use of an
on-line discussion forum was undertaken.

On examining each thread of discussion, rather than merely the individual messages as isolated
elements, it became apparent that there was a lack of coherent structure in the discussion threads.
Whilst there was evidence of some interactive knowledge construction through elaboration and
negotiation, many messages were still isolated and there was no co-operative development of ideas
towards a tangible outcome. As Levin, Kim and Riel (1990) have suggested through their analysis of
inter-message relationships, discussion threads form a conceptually fluid structure, where there is a
non-linear development of ideas. However, unlike their conclusion that this promotes effective
interactive learning, the lack of coherent structure in this on-line discussion forum inhibited the
development of a community of interacting learners. This conceptual incoherence of the discussion
threads can be illustrated by mapping the development of a typical discussion thread.

Figure One Structure of a Discussion Thread within the On-line Discussion Forum

The figure above shows the typical tree-like structure of a thread in the on-line discussion forum. In
this thread, which was one of nine in the third theme, there were 31 messages. Only one message,
the first for the theme, was coded as independent, and only two were coded as quasi-interactive. Ten
messages were not coded, as they contained only a single comment or short note. This means that
over 85% of the coded messages showed evidence of interaction in the form of elaboration or
negotiation. However, the level of interaction within the forum is misleading as an indicator of the
efficacy of the on-line discussion forum in developing a community of learners. The message structure
shows that from the first message, six responses lead to a further five branches, most of which in turn
branched again. There was no conceptual cohesion across the messages, and there were thirteen
messages which terminated branches. In effect there were thirteen isolated conclusions to the thread.
If we compare this mode of interaction with a face-to-face discussion, it becomes obvious that the on-
line discussion forum failed to support an effective community of learners.

In face-to-face group discussions there is a constant common focus, and students work together
towards a common goal. Thus, the discourse of the community of learners forms a Gestalt, which is
the socially negotiated knowledge of the group. Even though individuals contribute to this knowledge,
and construct it in their own minds, social constructivism holds that individual knowledge is a product
of the group interaction rather than purely an individuals thought. This systems' view takes knowledge
to be ecological, and a product of interaction rather than autonomous rational thought (e.g. Bateson,
1972). Describing the ecological formation of such knowledge is difficult using the lexicon of modern
thought. However, Bakhtin (1986, p.126-127) comes some way to describing this socially constructed
knowledge by referring to a "responsive understanding of an invisibly present third party who stands
above all participants in the dialogue". According to Bakhtin, this other being is a constitutive element
of the dialogue, and is used to capture the essence of the socially negotiated knowledge of the
community of learners.

However, as the representation of the on-line discussion illustrates above, there was no possibility of
knowledge formation which included a Bakhtinian third party. Participants in the discussion
contributed their autonomous ideas, and were not interactive in a dynamic manner but rather only
interactive in response to another persons autonomous ideas. The on-line discussion forum could not
support students' building a coherent conceptual structure, and developing the discussion towards
some form of tangible conclusion. Accordingly, the possibility of praxis was categorically excluded
from the virtual learning environment.

The asynchronicity of students' participation also inhibited the development of a community of


learners. There were often days or even weeks between one student's contribution, and an other's
response. Even though the asynchronous nature of such discussion forums has been suggested to be
a benefit, in this case it was an obvious disadvantage in relation to interactive discussion. Students
commented on how they would wait for someone to respond to their message, yet often their
message would disappointingly be left unanswered. In this way they felt isolated from the rest of the
group, even though their own messages may have been highly interactive.

Again, students were aware of the problems associated with the technology-mediated communication,
and in their evaluation of the on-line discussion forum more than half the students commented on the
lack of interaction throughout the themes. Many students pointed to the lack of immediate feedback or
response, whilst others commented on the lack of developing debate or discussion. Similarly, a
number of the more frequent contributors commented on how frustrating it was for the themes to
never become resolved. Unlike other active learning tasks, there was no required outcome, specific
answers, or problems to solve. This lack of resolution is largely a product of the abstracted discussion
themes, although with the lack of cohesive conceptual structure in the discussion themes, it seems
unlikely that such an interface would adequately support effective problem-based interaction.

These findings reinforce the theoretical perspective that these forms of technology use contribute to
the promotion of an individualism, rather than facilitate the development of communities of learning.
The virtual space of the on-line discussion forum promoted the isolation of students and their
contributions, rather than facilitating their integration into a cohesive and interactive structure. Each
message was quite separate form any other, and could only be viewed by itself. Further, the
messages were not taken as elements of a collaborative interchange, but only as a series of
reactions. As the figure above illustrates, the thread developed as a series of responses to messages.
Most students, especially in the first forum, failed to return to a thread, and engage in dialogue.
Rather, an apparently interactive thread could simply consist of a series of students commenting
offering their opinions on individual messages. Indeed, analysis of the access logs showed that
students often navigated by Author, found a friend's contribution, and contributed an "interactive"
message referring only to that one other contribution. In this way the on-line discussion forum
promoted an individualism rather than a community of learners.

The analysis of students' participation within the on-line discussion forum has suggested that the term
interaction is a least a partial misnomer. Whilst there was little evidence of interaction during the first
theme, the number of messages coded as interactive did increase significantly in the third theme. This
provides evidence that students did engage in some elaboration and negotiation within the on-line
discussion forum, and that these communication skills were learnt over the course of the semester.
However, further analysis of the discussion threads showed that there was little conceptual cohesion
within the on-line discussion forum, and the individual messages did not form an element of a broader
knowledge structure. This is quite divergent from what would be expected from typical group
interaction and the social negotiation of knowledge, and suggests that the on-line discussion forum
could not support an effective community of learners.

Student evaluations of the on-line discussion forum provided a number of interesting perspectives on
the efficacy of such a learning tool. The majority of students found the on-line discussion forum a
worthwhile element of their studies, but only 51% of students stated that they enjoyed using the
facility. Similarly, only 52% of students stated that they would like to participate in an on-line
discussion forum again. Most importantly, when asked whether they found the on-line discussion
forum better than a face-to-face tutorial discussion, only 14% agreed. The comments of students
provided a very real insight into how they perceived the on-line discussion forum, and highlighted a
number of major issues.

Students identified a number of positive elements of the on-line discussion forum. In particular, most
students found being exposed to the ideas of other students a major benefit. However, students
demonstrated a particularly instrumental approach to the on-line discussion forum. Students
predominantly saw the activity in terms of what other students could provide them. Information was
seen as a commodity within the on-line discussion forum, and for many students', being able to gather
a wide variety of ideas was its sole benefit. Few students suggested any benefits relating to
increasing interaction or learning from each other. Similarly, no students were altruistic, and
suggested that the forum allowed for them to help other students in their understanding of the subject
matter. Other benefits of the on-line discussion forum identified by students included improving written
communication skills, the benefits of being able to reflect before contributing, and the flexibility
provided by asynchronicity.
When asked to evaluate the relative merits of the on-line discussion forum compared to face-to-face
discussions, most students suggested that face-to-face discussions allowed for more interaction,
more feedback, and more personal modes of learning than could be offered by an on-line discussion
forum. Furthermore, face-to-face discussions were seen to be more fun, have a better atmosphere,
and result in better learning outcomes. Indeed, many students questioned whether the on-line
discussion forum actually allowed for discussion. Students found the on-line discussion forum to be
far less immediate and interactive, more time consuming, and more difficult and for many it was just
"dull".

Students found the on-line discussion forum to be isolating and dehumanising. The immediacy and
personal nature of face-to-face discussions was seen to be an essential element of effective
communicative learning, yet noticeably absent from the on-line modes of interaction. The on-line
discussion forum was criticised for being disjointed, stilted and less spontaneous. Interestingly, while
there was some mention of technical problems, these were not usually perceived as the major
negative elements of the on-line discussion forum. Students were more concerned with the quality of
learning, and the inability for the forum to provide the personal and truly interactive modes of learning
they desired. As one student said, capturing the essence of the case-study:

In tutorials the discussion is much more alive and direct. My ideas can be changed,
influenced and appreciated in a more integrated environment. The on-line discussion forum
felt too much like monologue v's monologue. It needs to be a discussion.

Conclusions

This research has lead to a number of conclusions regarding the appropriate use of on-line discussion
forums:

 On-line discussion forums can be effective in developing students' knowledge, and cognitive
capabilities, yet they do not allow for the social construction of knowledge between students.
 On-line discussion forums do not automatically promote student interaction, and do not form
an adequate alternative to face-to-face interaction of students.
 Students need to learn how to learn in these new learning environments. Communicative and
interactive models of learning may look good in theory, but in practice many students have
come to except a more didactic approach.
 We must avoid a deterministic approach to the use of technology in education, and place the
emphasis on quality teaching and learning, rather than technological innovation.

'2
Technology has brought forth a revolutionary transformation in the way we communicate
with each other.

As we progress through the information age, various technological devices such as the
television, hand phones, and personal computers have come and established themselves in
our everyday lives.

This has definitely influenced interpersonal communication in many ways, both positive as
well as negative.

This article examines the impacts and implications of technology on


the way we communicate with each other.

With the invent of internet, the world has effectively become


an interconnected global village. People from all corners of the world are able to easily
converse with each other quickly and easily through cyberspace.

Email has established itself as a fast, free and convenient method to send messages, replacing
traditional mail in the process. The internet has indeed made it easy and convenient for
people to keep in touch with one another.

This ease of communication has many profound effects. In the business world, deals can be
made through emails and video conferencing, and mobile phone technology has made it
possible for people to check and send messages on the go, allowing us to be connected 24-7.

The internet has also affected the way


how couples are formed. Couples are now commonly paired through dating websites using
computer match ups. Chat rooms have become a common form of interaction between people
as well, replacing a face-to-face meet up.

The internet has indeed changed the way people socialize. Although this has broadened the
social circle of many people somewhat, couples are unable to meet face to face and this has
many implications. Each individual has only the information which the other person decides
to release. This may cause both parties to have unrealistic expectations about each other.

In the office, despite all the advantages offered by technology as mentioned earlier, there are

many negative implications to be considered as well. Simple


messages which used to be delivered face-to-face are now being sent through impersonal
means such as email.

This has effectively reduced socialization within the office, thus contributing to the
weakening of bonds within the workplace.

In addition, the convenience of emails and video conferences, just cannot entirely replace the
feeling and warmth of a person's handshake or presence. Deals may be negotiated through
emails, but many businessmen today will still want to view their business partners face-to-
face in order to size their potential partners up before committing to any deals.

According to government figures from the Office of National Statistics in the United
Kingdom, on average, adults in Britain spend - 41.5 days a year online at their computers.
Bloggers whom are increasingly common today probably spend lots more time online.

This has reduced the communication between parents and their


children due to the lack of quality time spend together. The bond is weakened as compared
with previous generations and this has a profound impact on society as a whole.

In conclusion, we are now more connected in today's globalized world, but are ironically
more isolated from our friends and family as a result of the new technologies from the
information age.

The ease of communication may have been improved but our lives have become more
impersonal as a result. Technology has indeed made tremendous impact on society as well
as on interpersonal communication.

Voice recog.software
Applications
[edit]Health care
In the health care domain, even in the wake of improving speech recognition technologies, medical
transcriptionists (MTs) have not yet become obsolete. Many experts in the field [who?] anticipate that with
increased use of speech recognition technology, the services provided may be redistributed rather
than replaced.

Speech recognition can be implemented in front-end or back-end of the medical documentation


process.

Front-End SR is where the provider dictates into a speech-recognition engine, the recognized words
are displayed right after they are spoken, and the dictator is responsible for editing and signing off on
the document. It never goes through an MT/editor.

Back-End SR or Deferred SR is where the provider dictates into a digital dictation system, and the
voice is routed through a speech-recognition machine and the recognized draft document is routed
along with the original voice file to the MT/editor, who edits the draft and finalizes the report. Deferred
SR is being widely used in the industry currently.

Many Electronic Medical Records (EMR) applications can be more effective and may be performed
more easily when deployed in conjunction with a speech-recognition engine. Searches, queries, and
form filling may all be faster to perform by voice than by using a keyboard.

[edit]Military
[edit]High-performance fighter aircraft

Substantial efforts have been devoted in the last decade to the test and evaluation of speech
recognition in fighter aircraft. Of particular note are the U.S. program in speech recognition for the
Advanced Fighter Technology Integration (AFTI)/F-16 aircraft (F-16 VISTA), the program in France on
installing speech recognition systems on Mirage aircraft, and programs in the UK dealing with a
variety of aircraft platforms. In these programs, speech recognizers have been operated successfully
in fighter aircraft with applications including: setting radio frequencies, commanding an autopilot
system, setting steer-point coordinates and weapons release parameters, and controlling flight
displays. Generally, only very limited, constrained vocabularies have been used successfully, and a
major effort has been devoted to integration of the speech recognizer with the avionics system.

Some important conclusions from the work were as follows:


1. Speech recognition has definite potential for reducing pilot workload, but this potential was not
realized consistently.
2. Achievement of very high recognition accuracy (95% or more) was the most critical factor for
making the speech recognition system useful — with lower recognition rates, pilots would not
use the system.
3. More natural vocabulary and grammar, and shorter training times would be useful, but only if
very high recognition rates could be maintained.

Laboratory research in robust speech recognition for military environments has produced promising
results which, if extendable to the cockpit, should improve the utility of speech recognition in high-
performance aircraft.

Working with Swedish pilots flying in the JAS-39 Gripen cockpit, Englund (2004) found recognition
deteriorated with increasing G-loads. It was also concluded that adaptation greatly improved the
results in all cases and introducing models for breathing was shown to improve recognition scores
significantly. Contrary to what might be expected, no effects of the broken English of the speakers
were found. It was evident that spontaneous speech caused problems for the recognizer, as could be
expected. A restricted vocabulary, and above all, a proper syntax, could thus be expected to improve
recognition accuracy substantially.[2]

The Eurofighter Typhoon currently in service with the UK RAF employs a speaker-dependent system,


i.e. it requires each pilot to create a template. The system is not used for any safety critical or weapon
critical tasks, such as weapon release or lowering of the undercarriage, but is used for a wide range of
other cockpit functions. Voice commands are confirmed by visual and/or aural feedback. The system
is seen as a major design feature in the reduction of pilot workload, and even allows the pilot to assign
targets to himself with two simple voice commands or to any of his wingmen with only five commands.
[3]

[edit]Helicopters

The problems of achieving high recognition accuracy under stress and noise pertain strongly to the
helicopter environment as well as to the fighter environment. The acoustic noise problem is actually
more severe in the helicopter environment, not only because of the high noise levels but also because
the helicopter pilot generally does not wear a facemask, which would reduce acoustic noise in the
microphone. Substantial test and evaluation programs have been carried out in the past decade in
speech recognition systems applications in helicopters, notably by the U.S. Army Avionics Research
and Development Activity (AVRADA) and by the Royal Aerospace Establishment (RAE) in the UK.
Work in France has included speech recognition in the Puma helicopter. There has also been much
useful work in Canada. Results have been encouraging, and voice applications have included: control
of communication radios; setting of navigation systems; and control of an automated target handover
system.
As in fighter applications, the overriding issue for voice in helicopters is the impact on pilot
effectiveness. Encouraging results are reported for the AVRADA tests, although these represent only
a feasibility demonstration in a test environment. Much remains to be done both in speech recognition
and in overall speech recognition technology, in order to consistently achieve performance
improvements in operational settings.
[edit]Battle management
This section does not cite any references or sources. Please help improve this
article by adding citations to reliable sources. Unsourced material may
be challenged and removed. (July 2009)

Battle Management command centres generally require rapid access to and control of large, rapidly
changing information databases. Commanders and system operators need to query these databases
as conveniently as possible, in an eyes-busy environment where much of the information is presented
in a display format. Human-machine interaction by voice has the potential to be very useful in these
environments. A number of efforts have been undertaken to interface commercially available isolated-
word recognizers into battle management environments. In one feasibility study speech recognition
equipment was tested in conjunction with an integrated information display for naval battle
management applications. Users were very optimistic about the potential of the system, although
capabilities were limited.

Speech understanding programs sponsored by the Defense Advanced Research Projects Agency
(DARPA) in the U.S. has focused on this problem of natural speech interface. Speech recognition
efforts have focused on a database of continuous speech recognition (CSR), large-vocabulary speech
which is designed to be representative of the naval resource management task. Significant advances
in the state-of-the-art in CSR have been achieved, and current efforts are focused on integrating
speech recognition and natural language processing to allow spoken language interaction with a
naval resource management system.
[edit]Training air traffic controllers

Training for military (or civilian) air traffic controllers (ATC) represents an excellent application for
speech recognition systems. Many ATC training systems currently require a person to act as a
"pseudo-pilot", engaging in a voice dialog with the trainee controller, which simulates the dialog which
the controller would have to conduct with pilots in a real ATC situation. Speech recognition and
synthesis techniques offer the potential to eliminate the need for a person to act as pseudo-pilot, thus
reducing training and support personnel. Air controller tasks are also characterized by highly
structured speech as the primary output of the controller, hence reducing the difficulty of the speech
recognition task.

The U.S. Naval Training Equipment Center has sponsored a number of developments of prototype
ATC trainers using speech recognition. Generally, the recognition accuracy falls short of providing
graceful interaction between the trainee and the system. However, the prototype training systems
have demonstrated a significant potential for voice interaction in these systems, and in other training
applications. The U.S. Navy has sponsored a large-scale effort in ATC training systems, where a
commercial speech recognition unit was integrated with a complex training system including displays
and scenario creation. Although the recognizer was constrained in vocabulary, one of the goals of the
training programs was to teach the controllers to speak in a constrained language, using specific
vocabulary specifically designed for the ATC task. Research in France has focused on the application
of speech recognition in ATC training systems, directed at issues both in speech recognition and in
application of task-domain grammar constraints.[4]

The USAF, USMC, US Army, and FAA are currently using ATC simulators with speech recognition
from a number of different vendors, including UFA, Inc, and Adacel Systems Inc (ASI). This software
uses speech recognition and synthetic speech to enable the trainee to control aircraft and ground
vehicles in the simulation without the need for pseudo pilots.

Another approach to ATC simulation with speech recognition has been created by Supremis[1]. The
Supremis system is not constrained by rigid grammars imposed by the underlying limitations of other
recognition strategies.

[edit]Telephony and other domains


ASR in the field of telephony is now commonplace and in the field of computer gaming and simulation
is becoming more widespread. Despite the high level of integration with word processing in general
personal computing, however, ASR in the field of document production has not seen the expected
increases in use.

The improvement of mobile processor speeds made feasible the speech-enabled Symbian and
Windows Mobile Smartphones. Current speech-to-text programs are too large and require too much
CPU power to be practical for the Pocket PC. Speech is used mostly as a part of User Interface, for
creating pre-defined or custom speech commands. Leading software vendors in this field are:
Microsoft Corporation (Microsoft Voice Command), Nuance Communications (Nuance Voice Control),
Vito Technology (VITO Voice2Go) and Speereo Software (Speereo Voice Translator).

[edit]People with disabilities


People with disabilities can benefit from speech recognition programs. Speech recognition is
especially useful for people who have difficulty using their hands, ranging from mild repetitive stress
injuries to involved disabilities that preclude using conventional computer input devices. In fact, people
who used the keyboard a lot and developed RSI became an urgent early market for speech
recognition.[5][6]Speech recognition is used in deaf telephony, such as voicemail to text, relay services,
and captioned telephone. Individuals with learning disabilities who have problems with thought-to-
paper communication (essentially they think of an idea but it is processed incorrectly causing it to end
up differently on paper) can benefit from the software [citation needed].

This section requires expansion.


[edit]Further applications

 Automatic translation
 Automotive speech recognition (e.g., Ford Sync)
 Telematics (e.g. vehicle Navigation Systems)
 Court reporting (Realtime Voice Writing)
 Hands-free computing: voice command recognition computer user interface
 Home automation
 Interactive voice response
 Mobile telephony, including mobile email
 Multimodal interaction
 Pronunciation evaluation in computer-aided language learning applications
 Robotics
 Video Games, possible expansion into the RTS genre following Tom Clancy's EndWar
 Transcription (digital speech-to-text).
 Speech-to-text (transcription of speech into mobile text messages)
 Air Traffic Control Speech Recognition
[edit]Performance of speech recognition systems
The performance of speech recognition systems is usually specified in terms of accuracy and speed.
Accuracy may be measured in terms of performance accuracy which is usually rated with word error
rate (WER), whereas speed is measured with the real time factor. Other measures of accuracy
include Single Word Error Rate (SWER) and Command Success Rate (CSR).

Most speech recognition users would tend to agree that dictation machines can achieve very high
performance in controlled conditions. There is some confusion, however, over the interchangeability
of the terms "speech recognition" and "dictation".

Commercially available speaker-dependent dictation systems usually require only a short period of
training (sometimes also called `enrollment') and may successfully capture continuous speech with a
large vocabulary at normal pace with a very high accuracy. Most commercial companies claim that
recognition software can achieve between 98% to 99% accuracy if operated under optimal conditions.
`Optimal conditions' usually assume that users:

 have speech characteristics which match the training data,


 can achieve proper speaker adaptation, and
 work in a clean noise environment (e.g. quiet office or laboratory space).
This explains why some users, especially those whose speech is heavily accented, might achieve
recognition rates much lower than expected. Speech recognition in video has become a popular
search technology used by several video search companies.

Limited vocabulary systems, requiring no training, can recognize a small number of words (for
instance, the ten digits) as spoken by most speakers. Such systems are popular for routing incoming
phone calls to their destinations in large organizations.

Both acoustic modeling and language modeling are important parts of modern statistically-based


speech recognition algorithms. Hidden Markov models (HMMs) are widely used in many systems.
Language modeling has many other applications such as smart keyboard and document
classification.

[edit]Hidden Markov model (HMM)-based speech recognition


Main article: Hidden Markov model

Modern general-purpose speech recognition systems are generally based on Hidden Markov Models.
These are statistical models which output a sequence of symbols or quantities. One possible reason
why HMMs are used in speech recognition is that a speech signal could be viewed as a piecewise
stationary signal or a short-time stationary signal. That is, one could assume in a short-time in the
range of 10 milliseconds, speech could be approximated as a stationary process. Speech could thus
be thought of as a Markov model for many stochastic processes.

Another reason why HMMs are popular is because they can be trained automatically and are simple
and computationally feasible to use. In speech recognition, the hidden Markov model would output a
sequence of n-dimensional real-valued vectors (with n being a small integer, such as 10), outputting
one of these every 10 milliseconds. The vectors would consist of cepstral coefficients, which are
obtained by taking a Fourier transform of a short time window of speech and decorrelating the
spectrum using a cosine transform, then taking the first (most significant) coefficients. The hidden
Markov model will tend to have in each state a statistical distribution that is a mixture of diagonal
covariance Gaussians which will give a likelihood for each observed vector. Each word, or (for more
general speech recognition systems), each phoneme, will have a different output distribution; a hidden
Markov model for a sequence of words or phonemes is made by concatenating the individual trained
hidden Markov models for the separate words and phonemes.

Described above are the core elements of the most common, HMM-based approach to speech
recognition. Modern speech recognition systems use various combinations of a number of standard
techniques in order to improve results over the basic approach described above. A typical large-
vocabulary system would need context dependency for the phonemes (so phonemes with different left
and right context have different realizations as HMM states); it would use cepstral normalization to
normalize for different speaker and recording conditions; for further speaker normalization it might use
vocal tract length normalization (VTLN) for male-female normalization and maximum likelihood linear
regression (MLLR) for more general speaker adaptation. The features would have so-called delta and
delta-delta coefficients to capture speech dynamics and in addition might use heteroscedastic linear
discriminant analysis (HLDA); or might skip the delta and delta-delta coefficients and use splicing and
an LDA-based projection followed perhaps by heteroscedastic linear discriminant analysis or a global
semitied covariance transform (also known as maximum likelihood linear transform, or MLLT). Many
systems use so-called discriminative training techniques which dispense with a purely statistical
approach to HMM parameter estimation and instead optimize some classification-related measure of
the training data. Examples are maximum mutual information (MMI), minimum classification error
(MCE) and minimum phone error (MPE).

Decoding of the speech (the term for what happens when the system is presented with a new
utterance and must compute the most likely source sentence) would probably use the Viterbi
algorithm to find the best path, and here there is a choice between dynamically creating a combination
hidden Markov model which includes both the acoustic and language model information, or combining
it statically beforehand (the finite state transducer, or FST, approach).

[edit]Dynamic time warping (DTW)-based speech recognition


Main article: Dynamic time warping

Dynamic time warping is an approach that was historically used for speech recognition but has now
largely been displaced by the more successful HMM-based approach. Dynamic time warping is an
algorithm for measuring similarity between two sequences which may vary in time or speed. For
instance, similarities in walking patterns would be detected, even if in one video the person was
walking slowly and if in another they were walking more quickly, or even if there were accelerations
and decelerations during the course of one observation. DTW has been applied to video, audio, and
graphics – indeed, any data which can be turned into a linear representation can be analyzed with
DTW.

A well known application has been automatic speech recognition, to cope with different speaking
speeds. In general, it is a method that allows a computer to find an optimal match between two given
sequences (e.g. time series) with certain restrictions, i.e. the sequences are "warped" non-linearly to
match each other. This sequence alignment method is often used in the context of hidden Markov
models.

[edit]Further information
Popular speech recognition conferences held each year or two include ICASSP, Eurospeech/ICSLP
(now named Interspeech) and the IEEE ASRU. Conferences in the field of Natural language
processing, such as ACL, NAACL, EMNLP, and HLT, are beginning to include papers on speech
processing. Important journals include the IEEE Transactions on Speech and Audio Processing (now
named IEEE Transactions on Audio, Speech and Language Processing), Computer Speech and
Language, and Speech Communication. Books like "Fundamentals of Speech Recognition"
by Lawrence Rabiner can be useful to acquire basic knowledge but may not be fully up to date (1993).
Another good source can be "Statistical Methods for Speech Recognition" by Frederick Jelinek and
"Spoken Language Processing (2001)" by Xuedong Huang etc. More up to date is "Computer
Speech", by Manfred R. Schroeder, second edition published in 2004. The recently updated textbook
of "Speech and Language Processing (2008)" by Jurafsky and Martin presents the basics and the
state of the art for ASR. A good insight into the techniques used in the best modern systems can be
gained by paying attention to government sponsored evaluations such as those organised
by DARPA (the largest speech recognition-related project ongoing as of 2007 is the GALE project,
which involves both speech recognition and translation components).

In terms of freely available resources, the HTK book (and the accompanying HTK toolkit) is one place
to start to both learn about speech recognition and to start experimenting. Another such resource
isCarnegie Mellon University's SPHINX toolkit. The AT&T libraries GRM library, and DCD library are
also general software libraries for large-vocabulary speech recognition.

A useful review of the area of robustness in ASR is provided by Junqua and Haton (1995).

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