TEAMWORK AT ANIBT HOTEL

Contents
1.1 What is a hotel? ....................................................................................................... 2
1.2 Responsibility as a chef executive .................................................................... 3
1.3 Promoting cooperation at ANIBT Hotel ................................................................. 3
1.4 The benefits of building a good relationship at ANIBT Hotel .............................. 4
1.5 The laws and legislations that comply with the hotel .......................................... 5
1.6 The benefits of maintain a code of conduct ......................................................... 5
1.7 Work effectiveness of the employees at ANIBT Hotel ......................................... 6
1.8 Seeking and acting on constructive criticism at ANIBT Hotel ............................ 6
1.9 Support of ANIBT Hotel staff to the team members to achieve the goals .......... 7
1.10 Become best of you .............................................................................................. 7
1.11 Respect values and beliefs of others ................................................................ 8
1.12 Dealing with conflict at ANIBT Hotel ................................................................... 8
1.13 Behavior not tolerated at ANIBT Hotel ................................................................ 9
References ................................................................................................................... 10
 1. 1 What is a hotel?

A hotel is an establishment that provides paid loading on a short-term basis. Facilities

provided inside a hotel room may range from a modest-quality mattress in a small room
to large suites with bigger, higher-quality beds, a dresser, a refrigerator and other kitchen
facilities, upholstered chairs, a flat screen television, and en-suite bathrooms. Small,
lower-priced hotels may offer only the most basic guest services and facilities. Larger,
higher-priced hotels may provide additional guest facilities such as a swimming pool,
business centre (with computers, printers, and other office equipment), childcare,
conference and event facilities, tennis or basketball courts, gymnasium, restaurants, day
spa, and social function services. Hotel rooms are usually numbered (or named in some
smaller hotels and B&Bs) to allow guests to identify their room. Some boutique, high-end
hotels have custom decorated rooms. Some hotels offer meals as part of a room and
board arrangement. In Japan, capsule hotels provide a tiny room suitable only for
sleeping and shared bathroom facilities.
 1.2 Responsibility as a chef executive

As the CEO of ANIBT Hotel, my main goal is to satisfy and delight ANIBT customers and

employees by providing innovative and better service. And, as my main duties,

1. Empower ANIBT hotel's short and long term goals.

2. Daily check of the status of the hotel.

3. Ensures that the company complies with all applicable laws, rules, regulations and

standards.

4. Analyzes the financial results of all operations, comparing them with the company's

goals and taking appropriate measures to correct unsatisfactory performance and results.

5. Being ready to the competition with the relevant hotels

1.3 Promoting cooperation at ANIBT Hotel

You do not work alone in the hospitality sector. The final delivery of a service is a

combination of many efforts. Therefore, 'team work' in the hospitality sector is very

important.
Also, it will be easier and more effective to work as a team instead of working individually.

Working collaboratively increases a company's productivity and productivity leads to

service satisfaction. So it is always good to work as a team.

Here are some key factors which will help you to build up the cooperation at ANIBT hotel;

1. Learn skills
2. Make good connections with the colleagues
3. If don’t know, take the advices of seniors
4. Follow the given guidance
5. Be a motivator and motivated

1.4 The benefits of building a good relationship at ANIBT Hotel

1. Support of others
2. It will help for the career development
3. Work efficiency
4. Best outcome
5. Working satisfaction
1.5 The laws and legislations that comply with the hotel

Employee health and safety

Labor Law

Working Environment Protection

Privacy and contracts

Hygiene

1.6 The benefits of maintain a code of conduct

A code of conduct is a set of values, rules, standards, and principles outlining what
employers expect from staff within an organization.
Often codes of conduct take big picture ideas tied to the business’s overall mission and
core values and relate them to the behavior and practices they desire from staff on a day-
to-day basis.Creating a code of conduct is a statement from leadership laying out their
expectations and communicating the ethical principles they feel are most fundamental to
success. Generally, it reflects the culture already present, or the culture leadership is
looking to promote.

key code of conduct that the ANIBT hotel is as follow,

1. We lead by examples
2. We communicate often
3. We enable and inspire
4. We act decisively
5. We collaborate
The benefits that occurs when maintaining a code of conduct;
1. Compliance
2. Risk management
3. Marketing

1.7 Work effectiveness of the employees at ANIBT Hotel

To evaluate the working effectiveness, the ANIBT Hotel following the below tools;

1. Number of the complaints received

2. Completion of allocated tasks within the time frame
3. The work load that has finished in their shift time
4. Customer and management feedback
5. Committed level

1.8 Seeking and acting on constructive criticism at ANIBT Hotel

Constructive feedback is supportive feedback given to individuals to help identify

solutions to areas of weakness they may have. Therefore, it comes with positive
intentions and is used as a supportive communication tool to address specific issues or
concerns..
Looking for constructive criticism at ANIBT Hotel
1. Comments of the management
2. Client remarks and reviews
3. Conducting procedures

If you are in a situation of constructive feedback do not be panic and disappointed. Follow
the below factors to overcome form the situation,

1. Do not get stressful and over think about the criticism

2. Go in detail of the criticism
3. Thanks the parties for their feedbacks and
4. Try to minimize the noted criticism since the time you realized it
1.9 Support of ANIBT Hotel staff to the team members to achieve the
goals

Contributing to work group goals

It is always easier to work as a team or team than to work individually. This is because

the productivity and productivity of a workforce will be so successful that the result will be

with a minimum time frame. Encourage yourself to always work as a team for the hotel.

Share information with employees

As long as they provide more information with colleagues, they will be directed to set their

own goals accordingly and stay updated on decisions and work changes. The more

information employees know, the more the ANIBT Hotel can help them achieve their goals

and objectives.

1.10 Become best of you

If you want to be proud, you have to achieve something you dreamed of. So, ANIBT Hotel

has given you many ways to hone your skills and knowledge to improve at ANIBT.
How to improve yourself?

1. Be innovative
2. Ask for advice
3. Improve yourself day by day
4. Take risks
5. Be work oriented

1.11 Respect values and beliefs of others

Respect is a key requirement for a healthy work environment. It promotes teamwork and
increases productivity and efficiencies in the workplace. It lets employees know they are
valued for their abilities, qualities, and achievements, and that their role is important to
their company's success.

1. treat people right

2. Encourage coworkers to express decisions and plans
3. Listen to others ideas
4. Accept others ideas
5. Not demotivating others
Can be consider as how to respect to your buddies in a way of feel them they are valued
and important.

1.12 Dealing with conflict at ANIBT Hotel

Workplace conflict occurs when there's a disagreement amongst employees due to

opposing interests, personalities, beliefs, or ideas. Conflict in the workplace is natural
and bound to occur when you have people of different backgrounds and perspectives
working side-by-side.

Following are the steps that can be used to manage the conflict at the workplace.
 Get to the root cause Advices to minimize
of the conflict the conflicts

Meet and discuss Meet and discuss

the conflict the conflict

1.13 Behavior not tolerated at ANIBT Hotel

1. Bad touches
2. Sexual harassments
3. Bulling
4. Physical violence
5. Consumer misbehavior
References

https://tourismnotes.com/hotels/

https://www.hcareers.com/article/career-advice/the-restaurant-team-10-ways-to-build-cooperation

https://yourbusiness.azcentral.com/problems-faced-hr-hospitality-sector-8807.html

https://www.ganintegrity.com/compliance-glossary/code-of-conduct/

https://www.valamis.com/hub/constructive-feedback

https://www.indeed.com/career-advice/career-development/workplace-respect

https://www.waldenu.edu/news-and-events/walden-news/2017/0530-whats-your-conflict-
management-style

https://en.wikipedia.org/wiki/Hotel

https://www.valamis.com/hub/code-of-conduct

https://corporatefinanceinstitute.com/resources/careers/soft-skills/constructive-feedback/

https://www.thebalancecareers.com/how-to-demonstrate-respect-in-the-workplace-1919376

https://www.wrike.com/blog/5-ways-tackle-conflict-workplace-infographic/#What-is-conflict-in-the-
workplace

https://www.wrike.com/blog/5-ways-tackle-conflict-workplace-infographic/#How-to-resolve-and-
manage-employee-conflict-using-Wrike