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Control of Non-Conformance
Control of Non-Conformance
Amendment List
CONTROL OF NONCONFORMANCE
PROCEDURE
UMC-QHSE-QA-CNC
Issue No.: 02/00
Issue Date: 01/01/2020
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QUALITY ASSURANCE PROCEDURE
Doc. No. UMC-QHSE-QA-CNC
CONTROL OF NONCONFORMANCE Issue/Rev 02/00
PROCEDURE Issue Date 01/01/2020
CONTENTS
1. PURPOSE ………………………………………………………………… 3
2. SCOPE ………………………………………………………………… 3
3. REFERENCES ……………………………………………………………… 3
4
7.1. IDENTIFICATION OF NON-CONF………………….……………………..
4
7.2. NC INVESTIGATION AND REPORTING………………………………….
7.3. CORRECTION AND FOLLOW-UP……………………………………………. 4
1. Purpose
Ensures that all non‐conformities are identified and recorded, and that the appropriate corrective
action is taken to rectify all identified non‐conformances, preventing their reoccurrence in the future
2. Scope
- All deliverables of the Umdurman Mining Company (UMC) and Rida Mining Company (RMC) activities and
processes prior and after delivery to the internal customer according to procedures.
- Any non- conformities affecting IMS.
3. References
ISO 9001:2015, Clause No. 10.2
ISO 14001:2015, Clause No. 10.2
ISO 45001:2018, Clause No. 10.2
1.
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QUALITY ASSURANCE PROCEDURE
Doc. No. UMC-QHSE-QA-CNC
CONTROL OF NONCONFORMANCE Issue/Rev 02/00
PROCEDURE Issue Date 01/01/2020
7. Process Sequence/Steps
7.2.3. The non-conformance shall then investigated with the relevant staff and respective department,
section or Manager. source or cause of the non-conformance shall be
identified , allowing for the development of appropriate and effective corrective action
7.2.5. Where the corrective action identifies new or changed Health/Safety hazards or environmental
aspects or the need for new or changed controls, the proposed actions shall be taken through a
risk/ impact assessment prior to implementation
7.3.2. A review of the effectiveness of the corrective action will be undertaken by the QHSE Manager.
7.3.3. If the non-conformance persists after the implementation of corrective action alternative
solutions are to be examined until the closure of the non‐conformance can be successfully
achieved.
7.3.4. In the successful closure of the non-conformance, the Non-Conformance Report will be signed
off by the QHSE Manager and corrective action Status log shall be updated by QHSE
Supervisor.
8. Process KPIs
Sr. KPI Measure Frequency Target
No. of closed CAs
8.1 Closure of CA Monthly 90%
Total No. of CAs
No. of repeated/similar NC
8.2 % of NC repetition SA Zero %
Total No. of detected NCs
10.2. Non-conforming procured product and goods shall be raised by the relevant
employee and processed according to procurement processes