5424 North bend road

Spokane, WA 99217

George Hennon
Sunrise records
1234 Abby Road
Spokane, WA 99206

Dear Mr. Joe:

For the past few years, I have been eating at subway and have had nothing but compliments for
how good the food has been. But just recently I had gone there and was treated with disrespect
and my sandwich wasn’t cooked right, they didn’t put the right toppings on, and it took them
forever for them to even give me my sandwich. At this point I was very confused because
something like this has never happened when I’ve gone there before. I have never complained
before, but this is something I felt had to be brought up. I don’t expect any refund or anything,
but I hope this could benefit you in some way.
Because this event took place and since I worked in the food business myself, I have a few
suggestions that I think would only benefit you and your store positively.

 Work on customer service

 Train as if it’s always busy
 Train on portions
Lastly, if you need to contact back to discuss even further you can email this same email. I
appreciate you taking the time to read this.

Sincerely,
Blaine Bowman