Name: _________________________________ Date: _____________________

Grade & Section: ______________________________ Score: _________________

1. It is an instrument for writing or drawing with ink, typically consisting of a metal nib or ball or a nylon tip fitted into a metal or
plastic holder.
A. Pen B. Telephone C. Printer D. Calculator
2. A proper hand over of shift is required to ensure smooth running of the front office shift by the use of ________.
A. Guest Folio B. Cash Receipt C. Log Book D. Reservation Form
3. It is considered as the master bill in the hotel which is also known as guest account card.
A. Cash Register B. Message Slip C. Cash Register D. Logbook
4. Which of the following is a specialized accounting journal and referred to as the main entry book used in accounting system to keep
track of the sales of item?
A. Reservation Form B. Message Slip C. Cash Register D. Cash Receipt
5. Which of the following is a small electronic device with a keyboard used for making mathematical calculations?
A. Computer B. Calculator C. Internet D. Printer
6. It is an instrument for writing or drawing with ink typically consisting of a metal nib or ball, or a nylon tip, fitted into a metal or
plastic holder.
A. Telephone B. Calculator C. Pen D. Key Rack
7. What do we call a small card used to open door like in a hotel?
A. Key Rack B. Guest Folio C. Fax Machine D. Key Card
8. Which of the following is an array of numbered compartments used to maintain guest room keys?
A. Key Card B. Log Book C. Key Rack D. Filing Cabinet
9. What do we call the machine used for card payment?
A. Credit Card Machine B. Computer C. Software D. Printer
10. The program that enables a computer to perform specific task, as opposed to the physical components of the system is called?
A. Internet B. Computer C. Software D. Telephone
11. One of the examples of ergonomic hazards is _____?
A. Frayed electrical cable B. Fall C. Poor posture
12. This are devices, equipment or protective clothing used by workers to reduce their exposure from hazards.
A. Engineering Controls B. Personal Protective Equipment C. Substitution
13. The process of changing how the work is done, like work policies and time of work.
A. Administrative Controls B. Elimination C. Engineering Controls
14. It is a traditional method used to determine a feasible and effective control solutions.
A. Hierarchy of Solutions B. Hierarchy of Controls
C. Hierarchy of Engineering

15. A noise pollution may cause the following except, ______.

A. Decrease efficiency B. Temporary or permanent hearing C. Happiness
loss
16. This is the process of replacing one hazardous agent or work process with a less harmful one.
A. Substitution B. Elimination C. Administrative Controls
17. Skin irritation, respiratory system irritation, blindness, corrosion, and explosions are some of the effects of ____.
A. Physical Hazard B. Chemical Hazard C. Ergonomic Hazard
18. One of the reasons why ________ is hard to manage is because of their capability to transmit from one source to another.
A. Biological Hazard B. Chemical Hazard C. Physical Hazard
19. The seriousness of the injury depends on how often the accident happens like falls, trips, and slips.
A. Ergonomic Hazard B. Mechanical Hazard C. Physical Hazard
20. It is a preventive measure where in a physical modification to a machine or equipment is done to prevent or lessen the hazards.
A. Administrative Controls B. Personal Protective Equipment C. Engineering Controls

Name Date
Grade & Section Score

1-10 Write CF for Carpet and furniture upholstery vacuuming, MS – Mop and Sweep lobby floor, GW- Clean all glass
surfaces and windows, H- Clean stairway handrails, CD- Clean and disinfect telephone, Kiosk touch screen, TB - Clear
all trash bins and CA - Cleaning ashtrays.
_______1. Clean all marble / tile /wood skirting with a _______2. Vacuum furniture arm rest, seat back and the
damp cloth daily. area behind the seat back.
_______3. Overlap each stroke slightly to remove all
water or cleaning solution.
_______4. Apply cleaning solution and wipe the
handrails.
_______5. Wipe the kiosk touch screen and remove
fingerprint marks using recommended micro- fiber cloth.
_______6. Spray disinfectant on a dry cloth and clean
telephone mouthpiece, earpiece and telephone
instrument.
_______7. Remove cobwebs, dirt’s etc. before cleaning
the handrails.
_______8. Replace the cleared dustbins to the original
spot.
_______9. Empty ashtrays and ash urns into the trash.
_______10. Replace the cleared dustbins to the original
spot.

11-25 Write TRUE if the statement is correct and FALSE if it is incorrect.

_______11. A hazard is a condition that poses a level of threat to life, health, property, or environment.
_______12. The situation has the potential to be hazardous, but no people, property, or environment is currently affected
by this is categorized active hazard.
_______13. For every company, all job descriptions must have occupational hazards.
_______14. Accident prone areas should have signs that warn people.
_______15. Risk is defined as the probability that exposure to a hazard will lead to a positive consequence.
_______16. All chemicals are hazardous to man.
_______17. Ergonomics hazards include earthquakes, floods, and tornadoes.
_______18. Ergonomics is a physical factor within the environment that harms the musculoskeletal system.
_______19. Compressed gases or liquids can also be considered a mechanical hazard.
_______20. Pesticides are normally used to control unwanted insects and plants may cause a variety of negative effects on
non-target organisms.
_______21. A hazardous situation that has come to pass is called an accident.
_______22. Regular medical checkups that will monitor the employees’ health can also prevent the transfer of disease
between employees.
_______23. A biological hazard is one originating from an organ that is foreign to the organism being affected.
_______24. Motor vehicles, aircraft, and air bags pose mechanical hazards.
_______25. Removing occupational hazards is only one way of improving worker protection.

Name Date
Grade & Section Score

1-10 Matching Type: Carefully read each statement below and match column “A” to column “B”.

A heights, noise, radiation and pressure.

_____ 1. A poor workstation setup in an office,
poor posture, and manual handling.
_____ 2. It is the process of completely removing
a potential hazard or preventing it from
entering the workplace.
_____ 3. These are environmental factors that
can harm an employee without
necessarily touching them, including
_____ 4. This is the process of replacing one
hazardous agent or work process with
a less harmful one.
_____ 5. Effects of these hazards can result
both health and physical impacts,
such as skin irritation, respiratory
system irritation, blindness, corrosion
and explosions.
_____ 6. It is a preventive measure where in a
physical modification to a machine or to reduce their exposure from
equipment is done to prevent or lessen hazards.
the hazards.
_____ 7. The seriousness of the injury depends B
on how often the accident happens like A. Biological Hazards
falls, trips and slips. B. Mechanical Hazards
_____ 8. The process of changing how the work C. Chemical Hazards
is done; this includes the work D. Physical Hazards
policies, time of work, and other work E. Ergonomic Hazards
practices. F. Elimination
_____ 9. The most common zones of spreading G. Substitution
illnesses are in public places and at H. Engineering Control
work. I. Administrative Control
_____ 10. This are devices, equipment or J. Personal Protective Equipment
protective clothing used by workers
Name Date
Grade & Section Score

1-10 Identify the entrepreneurial competencies with their meaning. Write the letter of the correct answer.

A. Leadership F. Optimistic
B. Good health G. Problem-solving
C. Opportunity seeker H. Organizing ability
D. Human relation I. Patience
E. Systematic J. Technical knowledge

_____ 1. should be rational rather than emotional in handling obstacles

_____ 2. Good relations with costumers will encourage them to continue to patronize one’s services
_____ 3. Has the ability to find prospective customers
_____ 4. Successful owners of a hotel should be orderly when it comes to rules and regulations
_____ 5. Positive thinker.
_____ 6. A healthy, neat, and pleasing appearance
_____ 7. entrepreneur should be wise enough in choosing the people whom he/she will work.
_____ 8. people who are task-oriented and effective planners.
_____ 9. Strive for excellence to achieve more customers by using digital gadgets
_____ 10. One should keep a flexible schedule for seeing customers make appointments at various times of the day of
their convenience.