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Establishing a Professional ‘Self’ through Effective Intercultural Communication

Week 2

Offering suggestions

Peer-graded Assignment: Offering suggestions

Submit by Jul 19, 2:59 PM PST

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Instructions

My submission

Discussions

Narration: Peter is the team leader of a design project for Client A, and Mandy works as part of Peter’s
team. They have been working on the budget for Client A in the past week.

One day, Client A writes an email to Peter and his team and asks for the budget.

Client A(James): Good morning Mandy, it’s James here from Company A.

Mandy: Good morning, James.

Client A: Mandy, could you please let me know exactly how much should be spent on salaries based on
the budget?

Mandy: Certainly. Based on the budget, it’s about $100,000.

Narration: Just as Mandy says this, Peter walks into Mandy’s office and hears that line and becomes very
angry at Mandy and shouts:

Peter: ‘WHAT DID YOU JUST SAY!’

qMandy did not speak but did not understand why Peter shouted.Peter is not courteous towards
Mandy.

How would you rephrase Peter’s statement ‘WHAT DID YOU JUST SAY!’ as a suggestion to Mandy to let
her know her communication is not effective.