Script in interview MAM Espi:

Rochelle: Mine

Russell: R

Mine- Good morning

R- Good morning Mam

Mine- Ok I see your resume so let’s get started introduce yourself to me

R- I’m Russell Glenn S. Comia 21 years old. currently live in 178 Brgy,
Dagatan, Dolores, Quezon. I graduated at Dagatan National High School with
an achievements for best in performance in On the Job Training and when I was
on grade 12 and in my college degree I graduated in a course of Bachelor of
Science and Information Technology in Laguna State Polytechnic University
and my objective in life is to understand my main objective in life and take
control of the direction towards my success.

Mine- ok nice information you got. Now tell me about your educational
qualification, knowledge in computer and interpersonal and listening skills.

R- In my educational qualification like I said earlier I graduated in Bachelor of

Science and Information Technology and many things I learn from studying
including to troubleshoot a computer, disassemble and assemble their
components and a little know about programming. And in terms of interpersonal
and listening skills I can easily interact and listening to people by their attitude
and how they communicate to me if there’s a problem or if they need help. I
also responsible, motivator sometimes and also I’m really good at working with
my colleagues.

Mine- ok nicely done Russell now how about these questions? Why companies
outsource?

R- Companies choose to outsource for a number of reasons, but for most of

those who go with a Business Process Outsourcing (BPO) provider, the journey
to outsourcing starts with a need to cut costs, increase production or scale faster
-- sometimes all at the same time. Outsourcing allows companies to focus on
their current priorities and leave the back-office work to the professionals
without wasting time on admin responsibilities (like accounts payable, accounts
receivable and general accounting, etc.). But most of all, outsourcing paves the
way to reaching goals, getting new clients and growing your business.

Mine- Why computer skills are important for a BPO job?

R- Computer skills are important for a BPO job because computer skills refer to
your ability to use a computer and its software. It's important to have strong
computer skills when working at a call center. Most of your day will be spent
working on various computer software so you'll need to have basic typing skills
at least. The faster you type, the easier your job will be. You might be asked to
perform various computer tasks related to your company, though, your
employer may decide to train you in this rather than make it a job requirement.
Computer skills are a valuable addition to any employee’s personal portfolio.
Up skilling and polishing your computer literacy can greatly increase your
desirability to employers.

Mine- Hmmm your answer is quite good and your resume is excellent I think
that you past the test and now you can ready your requirements congratulation
you’re hired 

R- oh!! Really sir? Thank you very much you can put your trust on me I will do
my best and I will never let you down thank you again sir!.