Food Angel: A Sustainable Solution to Food Waste in Hong Kong

What got Gigi started? What qualities/characteristics of Gigi helped her achieve (or partially
achieve) her vision?
 Food Angel is a Hong Kong-based humanitarian organization that recycles food waste

into cooked meals for the city's poorest residents and visitors.

 Established by Gigi Tung, Food Angel has grown into a thriving organization with over

200 paid employees and 20,000 volunteers who handle over 10,000 meals and 200 food

parcels per day. Food Angel is a registered charity in the United Kingdom.

 Gigi is confident in the effectiveness of her leadership and philosophical approach.

However, as the nonprofit grows, she hopes to develop leaders from inside the

organization in the future.

Mission: waste not, hunger not, with love

Vision: Let life be enriched through giving and receiving

Who are the key stakeholders in this case? What are the key concerns of these

stakeholders?

 Critical stakeholders in the case are the employees of NGOs and funders. Their main

concern is a CSR cause to provide food to the needy peoples.

 The Lee Hysan Foundation was the source of Gigi's first business donation, which she

gratefully accepted. Many other charity organizations in Hong Kong were also supported

by the foundation, which a private family organization established. The Food Angel

initiative continues to get assistance from the corporation annually.

  The Hong Kong Jockey Club, philanthropic organizations, and financial institutions such

as HSBC donated half of Food Angel's funding, with the remaining half coming from

benevolent individuals and organizations.

 A total of 60 sponsors and supporting partners delivered cash and gifts charity to help

needy people

 Food safety is also a key concern to the stakeholders

What did Gigi do to manage stakeholder concerns? Do you agree? Can it be improved?

 The achievement of international food standards and high food hygiene standards was

critical from the beginning for Gigi. She obtained all of the necessary licenses from Hong

Kong's Food and Hygiene Department and worked hard to reach international food safety

requirements.

 Using the ISO 22000 international food management system, the charity can prevent food

safety infractions in the future. As an extra precaution, meals were sent to a laboratory for

testing daily.

 A typical day for Gigi consisted of dedicating 30 per cent of her time to operating the

program. In addition, she served meals to service members and oversaw the preparation

of food boxes in the kitchen of the charitable organization for which she worked.

 Activities such as these allowed her to inspect the quality of the meals and food donations

she received while also interacting with the people she serves. These are the proper action

to be taken by Gigi

What are your takeaways from Gigi's involvement in a social initiative?

  People who want to do good in the world, just like Gigi, not just make money, tend to

stay with socially aware businesses. There is a lot of power in numbers when it comes

to big companies, where the collective efforts of all employees can make a big

difference, which can improve morale and productivity.

 Positive brand awareness, customer loyalty, and high-quality employees benefit

businesses that do-good things for the world. These are essential items for long-term

financial success and making more money.

What can you do in a business organization to foster global citizenship?

 Corporate social responsibility (CSR) is a critical component of good corporate

citizenship. Your organization can benefit from implementing.

 Analyze your relationships with suppliers and third-party contractors to discover how

effectively they mesh with one another.

 It's a good idea to research potential vendors to find out more about their business

practices.

 Make the prudent choice of seeking out suggestions on becoming more involved in your

community. As a result of the likelihood that your staff have a wealth of knowledge to

share, companies that place a high value on corporate citizenship tend to endure.

 Focusing on global consciousness and social responsibility can have a positive impact on

your business as well as the community.

 Being a decent corporate citizen is ideal for establishing a favourable brand image that

attracts the right customers and clients.