Professional Documents
Culture Documents
Chapter 17
Chapter 17
Chapter 17
Short, Informal Reports
Report Definition
o Length and scope
o Formality
o Audience
o Purpose
o Communication Channels
On-Line Reports
o An opportunity for online and on the go report writing
Types of Reports
o Incident reports
o Investigative reports
o Trip /reports
o Progress or status reports
o Lab or test reports
o Feasibility/recommendations reports
o Research reports
o Proposals
Criteria for Writing Reports
o Organization
Identification Lines
Headings and Talking Headings
Introduction
Discussion
Conclusion/Recommendations
Development
o Who
o When
o Why
o Where
o What
Audience
o In Reports, audience determines tone.
Style
o Includes consensus and highlighting techniques
Incident Reports - Documents an unexpected problem that occurred
o Purpose and Examples
Biomedical technology
Hospitality management
Retail
o Criteria – Purpose and personnel
Introduction
Discussion
Conclusion/recommendations
Investigative Reports – Examines the cause behind an incident.
o Purpose and Examples
Security
Engineering
Computer Technology
o Criteria – Purpose, location, personnel and authorization
Introduction
Discussion
Conclusion/recommendations
Trip Reports – Reports on job related travel.
o Purpose and Examples
Information technology
Heating ventilation and air conditioning
Biomedical equipment sales
o Criteria – Purpose, personnel, authorization
Introduction
Discussion
Conclusion/recommendations
Progress Reports – Documents the status of an activity
o Purpose and Examples
Hospitality management
Project management
Automotive technology
o Criteria – Personnel, previous activity
Introduction
Discussion
Conclusion/recommendations
Lab Reports – Documents the status findings from a laboratory experiment,
procedure or study
o Purpose and Examples
Biomedical Technology
Electronics
Information technology
o Criteria
Introduction
Discussion
Conclusion/recommendations
Feasibility/Recommendation Reports – Studies the practicality of a proposed
plan, then recommends actions.
o Purpose and Examples
Manufacturing
Accounting
Web design
o Criteria - Personnel
Introduction
Discussion
Conclusion/recommendations
The Writing Process at Work
o Prewriting
o Writing
o Rewriting