Final Internship Report

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A Report on
Internship
at
Midstar Management Limited
Submitted in partial fulfillment of the requirements for the award of the

Degree of Bachelor of Business Administration
of CHRIST (Deemed to be University)
By
Arikta Tulsian
Reg. No. 1920264
Under the guidance of
Prof. Kiran Vazirani
Asst. Professor, School of Business and Management
SCHOOL OF BUSINESS AND MANAGEMENT

CHRIST (Deemed to be University)
BANGALORE
2021
Downloaded by Vidyashree S (vidyashree0428@gmail.com)

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CERTIFICATE (from Company)

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CERTIFICATE
This is to certify that the Internship Report, titled “An Organizational Study Undertaken at Midstar
Management Limited,” submitted to CHRIST (Deemed to be University), in partial fulfillment of
the requirements for the award of the Degree of Bachelor of Business Administration, is a record
of original study undertaken by Arikta Tulsian, during the period 2021 – 2022 in the School of
Business and Management at CHRIST (Deemed to be University), Bangalore, under my
supervision and guidance. The Internship report has not formed the basis for award of any Degree
/ Diploma / Associate ship / Fellowship or other similar title of recognition to any other University.
Place: Bengaluru Prof. Kiran Vazirani
Date: 10.06.2021 Asst. Professor, School of Business and Management
Dr Amalanathan. S
Head-School of Business and Management

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DECLARATION
I, Arikta Tulsian, hereby declare that the Internship report, titled “An Organizational Study
Undertaken at Midstar Management Limited,” submitted to CHRIST (Deemed to be University),
in partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration is a record of original and independent study undertaken by me during 2021–2022
under the supervision and guidance of Prof. Kiran Vazirani, School of Business and Management
and it has not formed the basis for award of any Degree/ Diploma / Associate ship / Fellowship or
other similar title of recognition to any other University.
Place: Bangaluru
Date: 10.06.2021 Arikta Tulsian (1920264)

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ACKNOWLEDGEMENTS
I, Arikta Tulsian would like to express my profound gratitude to all those who have been
instrumental in the preparation of this research Project Report. I wish to place on records, my deep
gratitude to my project guide, Prof. Kiran Vazirani , for guiding me through this project with
valuable and timely advice. I would like to thank Dr. (Fr). Abraham V M, Vice Chancellor, Dr.
Jain Mathew, Dean and Dr. Amalanathan S, HOD, School of Business and Management for their
encouragement.
Last but not the least; I would like to thank my parents and friends for their constant help and
support.
Arikta Tulsian

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TABLE OF CONTENTS
CHAPTER DESCRIPTION PAGE NUMBER
1 INTRODUCTION
1.1 Industry Profile
1.1.1 Introduction to Agricultural Commodities Trading
1.1.2 Why Are Agricultural Commodities Important
1.1.3 Market Overview
1.1.4 Key Market Trends
1.2 Company Profile 1-10
1.2.1 About the Company
1.2.2 Awards and Recognitions
1.2.3 Products and Services
1.3 Vision, Mission, Goals and Objectives
1.3.1 Vision
1.3.2 Mission
1.3.3 Goals
1.3.4 Objectives
1.4 Values
2 ORGANIZATION STRUCTURE (HIERARCHY)

11-12
3 FUNCTIONAL AREAS (DIVISIONS)

3.1 Finance and Accounting
3.2 Documentation
13-19
3.3 HR and admin
3.4 Chartering
3.5 Operations
3.6 Legal

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3.7 Trade Finance

3.8 IT
3.9 Risk
4 ANALYSIS AND INTERPRETATION

20-21
5 SWOT ANALYSIS
22-24
5.1 Swot Analysis
5.2 Competitors
SUGGESTIONS/RECOMMENDATIONS
6
25-26
7 CONCLUSION
27-28
8 REFERENCES
29-30
9 ANNEXURES
9.1 Company Logo
9.2 Certificate of completion of internship 31-51
9.3 Great place to work event.
9.4 Weekly reports

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LIST OF TABLES
Table No Description Page No
1 Table showing current ratio of the company -
2 Table showing liquid ratio of the company -
3 Table showing cash position of the company -
4 Table showing proprietary ratio of the company -
5 Table showing solvency ratio of the company -
6 Table showing fixed assets to net worth ratio of the company -
7 Table showing return on equity of the company -
8 Table showing return on total resource of the company -
9 Table showing earnings per share of the company -
10 Table showing interest on loan ratio of the company -

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LIST OF FIGURES
Figure No Description Page No

-
1 Figure showing current ratio of the company
2 Figure showing liquid ratio of the company -
3 Figure showing cash position of the company -
4 Figure showing proprietary ratio of the company -
5 Figure showing solvency ratio of the company -
6 Figure showing fixed assets to net worth ratio of the company -
7 Figure showing return on equity of the company -
8 Figure showing return on total resource of the company -
9 Figure showing earnings per share of the company -
10 Figure showing interest on loan ratio of the company -

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CHAPTER 1:
INTRODUCTION
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1.1 INDUSTRY PROFILE

1.1.1 INTRODUCTION TO AGRICULTURAL COMMODITIES TRADING
Agricultural commodities are staple crops and animals produced or raised on farms or
plantations. Most agricultural commodities such as grains, livestock, and dairy provide a
source of food for people and animals across the globe.
Some agricultural commodities have purely industrial applications. The building and furniture
industries use lumber from trees, while manufacturers in several sectors use latex from the
rubber tree.
Wool from sheep provides the fabric for the clothing industry and lanolin for skin- and hair-
care products.
Some agricultural commodities serve as both a source of food and an industrial ingredient.
Both humans and animals consume corn, but the commodity is also an important ingredient in
fuel production.
Similarly, humans eat the beef of cows, while a variety of industries use beef hide, fats, and
bones to create products.
1.1.2 WHY ARE AGRICULTURAL COMMODITIES IMPORTANT

Virtually every living being on the planet depends on the agricultural industry in one way or
another.
We eat the grains, fruits, vegetables, and livestock that farmers produce; build the frames of
our houses from lumber; make clothes from cotton and wool; and ride in cars with tires made
from rubber.
Also, over 1.3 billion people – nearly 20% of the global population – work in farming. In
some regions of the world, such as South Asia and Sub-Saharan Africa, farming employs more
people than any other industry.
The global impact of the agricultural industry is enormous. According to the Food and
Agricultural Organization of the United Nations, the economic value of the agriculture
industry, in constant 2010 dollars, is more than $3 trillion.
With the world population expected to climb from 7.5 billion to 11.8 billion by 2100,
agricultural commodities are likely to play an even bigger role in the decades ahead.
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1.1.3 MARKET OVERVIEW

Agriculture in the United Arab Emirates is projected to register a CAGR of 3.2% during the
forecast period (2021-2026).
As an impact of COVID-19, Agriculture in the United Arab Emirates suffered from farm
labour shortage during harvesting and input supply crisis, these in turn hampered the usual
production of the country. The repeated lockdowns and shutdowns of processing units affected
the supply chain and limited trade movements to other countries. Moreover, lack of storage
facilities led to the huge quality loss of the country's produces. As the country is renowned for
luxurious resorts and tourist places, due to the worlwide lockdowns, the demand for fresh
produce including cereals, fruits, and vegetables decreased rampantly during the COVID-19
pandemic.
The United Arab Emirates with high per capita food consumption is the most promising
agriculture market in the GCC region. The United Arab Emirates cereal production is
moderate until yet, but the country is still not fully self-sustain in agriculture production. The
United Arab Emirates is still dependent on imports for cereals.
According to FAO, in United Arab Emirates; cereals production in 2019 was 6,708.0 metric
ton which are very minimal. Similarly, fruits production accounted for 360,598.0 metric ton
and vegetables production stood at 315,098 ton in 2019. With the government been giving
priority to the production of fruits and vegetables, production is showing positive growth.
Hydroponics is emerging is this region due to the fact that this process requires less quantity of
water and no land or soil. All these factors are driving the growth of agriculture in the United
Arab Emirates.
1.1.4 KEY MARKET TRENDS

Increasing Production of Crops Mark The Steady Growth in Agriculture
Dates are the major crop grown in The United Arab Emirates among all the crops.
According to FAO, Dates lead the agricultural crop production which accounts for 323,478
metric tons in 2019. Despite various unfavorable soil & climatic factors, the production of
various crops in the United Arab Emirates is increasing due to the various support from the
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government such as free cultivation, 50% less cost of crop protection, veterinary services,
and fertilizers at 50% less cost. According to FAO, Dates with the production of 323,478
metric ton, followed by tomatoes with 72,357 metric ton, and cucumber & gherkins adds
up to 73,982 metric ton in 2019, thus showing a steady growth of agriculture in the United
Arab Emirates.
Import of Major Cereals
According to ITC Trademap, the import of cereals was valued at USD 1,080,277 thousand
in 2019, Increased import of cereals is due to high local consumption and a decrease in
government grain stocks. Among cereals, Rice is majorly imported. The majority of United
Arab Emirates rice imports are milled rice while very less percent of paddy, brown and
broken rice. According to ITC Trade, India is the dominant supplier of cereals to the United
Arab Emirates, holding 35.6 % share in total imports in 2019. Russian Federation was
ranked second highest exporter to the UAE with 15.9 % share of total imports. This
increasing import shows the growing opportunity in the United Arab Emirates.
1.2 COMPANY PROFILE

1.2.1 ABOUT THE COMPANY
Established in 2006, Midstar is a global agricultural commodity trading business having presence
in Dubai, Singapore, and Egypt. With expertise and inherited experience, they specialize in
agricultural commodities for human and animal consumption, managing the entire supply chain for
commodity businesses. As the organization is deeply rooted in ethical business standards, they
undertake all global trading practices by being cognizant of what they can deliver in the most
efficient and righteous way.
Midstar has grown to be known as a global reliable partner in the agricultural commodity trading
arena. Having a strong destination footmark, Midstar sources bulk commodities such as raw
materials required for wheat flour mills and sugar refineries, with volumes over 5 million metric
tons annually. Being a professionally managed business with a strong heritage of noble values and
ethics, we operate on a foundation of trust, integrity, quality, and commitment, earning the respect
of their global partnerships. They are a reliable supplier to some of the biggest food processors and
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service brands in the world. They embrace fair trading practices based on transparency and
integrity. Over the years, the multinational team of professionals have established and consolidated
commodity platforms including grains and sugar. Midstar has achieved admirable strides and
established excellent long-lasting relationships with business partners worldwide, fortified with
mutual respect, goodwill and trust. Their reputation precedes them as they continuously gravitate
towards a forward-thinking paradigm in the agri-business sector.
1.2.2 AWARDS AND RECOGNITIONS

November 2020
Qualified as one of the top performing brands in the year 2020 by LinkedIn. This award is based
on follower growth, follower number, and content engagement levels. Midstar aims to continue
#BuildingTogether the path of growth sharing our awesome journey.
May 2021
Midstar celebrated its first-ever service excellence award ceremony. The event had coincided with
Midstar's Annual Suhoor.
May 2021
Midstar was certified as a Great Place To Work this year, 2021, a source of pride and honor
indeed. The great part of such achievement is that management is duly appraised by feedback from
the staff. In an auxiliary survey, Great Place to Work collected knowledge directly from people in
various positions in the company, not just from high-level personnel. Today, 91% of our
employees agree that Midstar is a great place to work.
1.2.3 PRODUCTS AND SERVICES

PRODUCTS:
Midstar sources and delivers essential agricultural products to meet global demand. With decades
of experience in global markets, Midstar has established enduring alliances with like-minded
associates in the industry. They source produce from reliable partners and deliver them to
destinations worldwide. They place great importance to get the best quality products, ensuring
efficient delivery that strengthens and sustains the supply chain. Some of the products that they
deal with are:
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a. WHEAT
Wheat is one of the most important grains and a major part of our commodity portfolio.
They source wheat from origins such as Europe, the Black Sea, the Americas and Australia
to deliver it to various destinations in the Middle East, South Asia, South East Asia, East
Africa and the Horn of Africa. With a constant reliable supply, they deal with the largest
millers in the region, working with reputable companies that already have their own assets
in place. The type of wheat may vary, as per what is required for different end products.
The supply chain is maintained at all times to ensure that they are able to preempt demand
at any given time.
The supply chain is handled by a team of highly experienced professionals who track
international grain markets with the objective of sourcing timely supply at the best
competitive price for a quality product, with the main objective being to ensure unhindered
supply. The team has long-standing relations with both producers and consumers.
b. SUGAR
They source raw and white (Crystal and Refined) sugar and supply them to their clients.
The origination markets are from leading mills in Brazil and India and they work closely
with the first-class MNCs trading in sugar. They majorly provide raw sugar to refineries
producing refined sugar for further distribution. They have a long-standing reputation as a
dependable partner committed to high standards. They aim to build long-term relationships
with their partners and focus on adding value to their supply chain. By virtue of the strong
relationships with both the mills and traders, and the expertise they have acquired over the
past years, they are able to source high-quality raw sugar from first-class producers. This
adds significant value to the refiners and buyers at the destination.
c. RICE
Rice comes in many different varieties and is one of the most popular grains consumed by
a large population in the world. Whether from Thailand, Pakistan, India or Vietnam, their
strength lies in the solid networks we have built-in different origins, which enables them to
trade rice competitively. They specialize in sourcing both basmati rice and non-basmati rice
from their reliable sources.
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They have strong expertise in moving rice, both in breakbulk cargo and container shipment.
Midstar supplies rice to a wide range of customers as they strive to meet the increasing
demand while maintaining quality products and competitive pricing. Their trading volumes
have been increasing every year as we continue to be a reliable partner through our
commitments.
d. CORN
Corn is one of the preferred ingredients for animal feed and they have been supplying the
commodity to the customers. The demand for corn increases every year as the farms and
population of livestock grow. Corn is a major feed grain component of livestock diets and
source of energy. They have connections in place to ensure that it meet the demand for
corn. They ensure that the process of supply and demand is met with effective procurement
and success.
Midstar has established strong relationships with leading suppliers and originators who are
pioneers in the product, having assets at the origins in addition to an extensive network of
information which assists them in procuring the right product. Their objective is to deal
with reliable suppliers, ensuring good quality with smooth execution. They prudently
source different classes of corn from trusted partners across major exporting regions,
helping them to efficiently address the rising demand and create a significant presence.
e. SOY BEAN
Soya bean, an important oilseed commodity been used as raw material in crushing to
produce soybean oil & soybean meal, they source soybeans from reputable origins,
ensuring that the demand from their global clients for oilseed crushing is met. They
specialize in trading soybean meal from South America to Middle East & South East Asian
markets mainly for the poultry farm & livestock users as part of nutrition diet for animal &
poultry feed in form of protein, in addition to corn in form of energy.
f. PULSES
Midstar is committed to constantly evolving and expanding our service offering in
agricultural commodity products. They have secured their new line of supply for pulses
after a couple of years of successful operation, sourcing and supplying pulses to the clients.
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While this relatively new product line they are offering to their clients on a global scale,
they endeavor to expand this service. They are looking to grow the product line by
eventually supplying a variety of options so that they can broaden their offering to the
respected clients. They are dedicated to constantly finding new ways to expand their
product range so that they can continue to provide the most diverse services.
At Midstar, they make sure to source from the most recognized sources so that the clients
are always met with outstanding quality. Midstar is dedicated to providing only the greatest
quality in all our products, and this is the standard they have set for our wide supply of
pulses.
g. BARLEY
They source Feed barley from trusted originators based in Black Sea, Europe, Australia &
South America Region for the clients in feed business. They have a long-standing
reputation as a dependable partner committed to high standards. They aim to build long-
term relationships with our partners and focus on adding value to our supply chain. By
virtue of their strong relationships, they have acquired over the past years, they are able to
source the right ingredient in form of feed barley for the composite feed products or direct
use for livestock consumption by extracting value from overall supply chain for the
partners.
SERVICES:
Midstar Shipping provides reliable and excellent operational standards for the carriage of cargo
across the chain of all touchpoints, ensuring execution efficacy and control. The shipping team
currently handles the volume for clients, supporting logistical services through managing freight
for dry cargo. The chartering desk works on different charters for moving cargo, providing support
to the trading desk. We mitigate risk volatility using the expert advice of professionals in the
business. Midstar is dedicated to a customer-centric solution to help businesses succeed. They
understand the vital link between the journey of traders and consumers.
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DRY BULK
Midstar Shipping facilitates the movement of bulk cargos responsibly to ensure the best service
possible for all their clients. The objective is to expand its fleet in the dry bulk sector and to remain
competitive whilst sustaining business growth. The chartering desk providing flexible solutions
while being able to customize and adapt based on the requirements of clients. Equally, the
understanding of logistics, and pan-country and continental issues provides opportunities for
diverse supplier and client solutions while ensuring the best standards are adhered to, ultimately
adding value to the entire supply chain. The commitment to transparency and clear communication
has enabled them to build long-standing relationships. The unique know-how of logistics in special
markets enables us to provide innovative solutions and opportunities, offering customized
solutions suited to the needs of the counterparts.
FLEET
A variety of vessels that ensures optimum flexibility in operations, which are:
a. Handysize-Handymax (10,000 DWT - 50,000 DWT)
b. Supramax / Ultramax (50,000 DWT – 66,000 DWT)
c. Panamax / Kamsarmax (66,000 DWT-83,000 DWT)
1.3 VISION, MISSION, GOALS AND OBJECTIVES

1.3.1 VISION
Midstar has the vision to be recognized as a reliable partner in the industry.
1.3.2 MISSION
Midstars mission is to merge into new markets providing trade and logistics solutions by
securing quality food and feed supplies to our partners.
1.3.3 GOALS
Midstar has set the pace to ensure business resilience and organizational adaptability to
unlock market opportunities. They focus on connecting and strengthening solid business
partnerships with reputable counterparts. Their people are the greatest strength, and we
value the exemplary professionalism of the distinguished teams affiliated with Midstar.
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Midstar aims to become a hub of excellence for global trade, demonstrating their
commitment to progress and expansion while sustaining business growth.
1.3.4 OBJECTIVES
Having a strong base and financial standing, their objective is to make a lasting impact in
selective markets of food and feed commodities with attributes of quality, price, and supply
consistency.
1.4 VALUES
They have a firm commitment to inclusivity, with the diversity of their staff being able to
bring forth different perspectives to the table. They believe that this is a fundamental and
forward-thinking learning instrument which they utilize to cultivate a happy and conducive
work environment for all. With their people at the forefront of the business, they continue
to promote a growing network that embraces differences which ultimately add value to the
company.
a. HUMAN ASSET:
They treasure, nurture, and support their people. Midstar embraces the diversity in
talent which the staff contributes to their business, ultimately adding value and
growth. They attribute the people’s achievements to their capabilities and
perseverance.
b. COMMITMENT:
They honor their commitments and are dedicated to doing what the company
believes in while being aware of the promise to deliver what they commit to.
c. INTEGRITY:
They consistently live out their value with honesty, sincerity, loyalty, and respect as
they commit to doing what is integral and right.
d. COLLABORATION:
They value their stakeholders and accord them the highest respect, consideration,
and goodwill.
e. PERSISTENCE:
Passion and heart is what guides them on their journey to success, living out their
values and working together towards achieving superior results.
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CHAPTER 2:
ORGANIZATIONAL STRUCTURE
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Director
Deputy Managing Director

General Manager
Audit Documentation Operations Public HR and Legal Trade Chartering

Finance and IT head Risk Manager
Manager Manager Manager Relations admin Manager Finance Manager
Accounting
Manager Manager head Manager
S.NO DESIGNATION NAME

1 Director Walid Ali Mohamed Saeed
2 Deputy Managing Director Abdulla Abdulgabbar Hayel Saeed
3 General Manager Khaled Saeed
4 Audit Manager Raiza De Jesus
5 Finance and Accounting Manager Raafat Alyousofi
6 Documentation Manager Ahmed-Al-Furais
7 Operations Manager Panos Syrakis
8 Public Relations Manager Sandun Gunawardana
9 IT head Mohsen Alojel
10 HR and admin Manager Sana Qureshi
11 Legal Counsel & Compliance Manager Sara Izrag
12 Trade Finance Manager Ashley Varghese
13 Risk Manager Ramendar Rao
14 Chartering Manager Omar Siddiqui
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CHAPTER 3:
FUCTIONAL AREAS
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3.1 FINANCE AND ACCOUNTING

Midstar's finance department is required to perform a wide variety of operations, from basic
bookkeeping to giving information and aiding managers in making strategic decisions at all levels
of management.
At the most basic level, the bookkeeper will oversee the company's day-to-day transactional
accounting. This will entail keeping track of all transactions and managing any federal reporting.
At Midstar, this function will extend all the way to financial statement preparation, with an
external auditor on hand for assurance.
The finance department is also in charge of managing the organization's cash flow and ensuring
that adequate money is available to meet day-to-day obligations. This section also includes the
credit and collections rules for the company's customers, which guarantee that the organization
gets paid on time, as well as a payment policy for the company's suppliers. Midstar uses a day-to-
day forecast to calculate the estimated funds needed for the regular and smooth operation of the
firm.
The finance department will collaborate with managers to develop the organization's budgets and
projections and will report on their success throughout the year. This data may be utilized to
forecast personnel numbers, asset acquisitions and expansions, and financial requirements before
they become necessary.
Financial statements must be generated at regular periods, such as at the conclusion of each fiscal
year. Trial balances are taken from ledger entries to construct a Balance Sheet, which shows a
company's assets and liabilities at the end of the fiscal year. Furthermore, buy and sales
information are summed to establish a Profit and Loss (P&L) account.
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3.2 DOCUMENTATION
Administrative specialists who manage office records are known as documentation experts. Their
main duties include creating an archiving system, retrieving records on demand, and developing a
long-term storage plan.
A Document Controller's typical responsibilities include the following:
 The appropriate storage or entry of documents into a records system is an important
aspect of the Documentation Specialist's work. They may also be required to enter their
contributions into a database.
 Documentation Specialists are frequently required to edit or examine papers, particularly
when working in specialized fields such as a bank's loan department, a medical
institution, or an organization's contract division. All documents entering and exiting
storage are subject to document control.
 Documentation Specialists create and manage systems for document storage and
retrieval, as well as teach other employees on how to use the systems effectively. They
are also in charge of document security and document access management.
 As administrative experts, Documentation Specialists are frequently responsible for
various administrative chores such as filing, scanning, faxing, creating reports,
performing research, and data entry.
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3.3 HR AND ADMIN

The People Strategy has been the driving force behind the Company's change. The Human
Resources function is the primary facilitator of their People Strategy. HR Services plays an
important position within the HR function. Midstar is a wonderful firm because of its amazing
personnel. The distinction is made by their people and their culture.
Excellence in HR Services establishes a strategic partner and maximizes value generation for each
HR organization; it accelerates integration of new acquisitions while optimizing synergies; it
promotes process control and compliance; it enables faster implementation of new HR Policies and
Strategies; and it reduces HR function costs.
Every day, they primarily take care of and supervise the entire firm. They ensure that all personnel
sign the attendance register when they enter the gate in the morning and when they leave in the
evening. They calculate and record the employees' overtime labor. They keep an eye on the
employees' well-being.
They oversee creating personnel files for all employees in the organization. They also take
passport-sized photos of all staff, including manufacturing and loading personnel. They obtain the
educational certificate, the age evidence, the I.D. evidence, the address evidence, the technical
certificate, prior company experience, the relieving order, and the bank account information.
They are also in charge of the functioning of the Employee Provident Fund and the Employee
State Insurance. They also create the employee's appointment order, offer letter, reliving order, and
other essential paperwork.
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3.4 CHARTERING
The chartering desk works on different charters for moving cargo, providing support to the trading
desk. They help the company by providing flexible solutions while being able to customize and
adapt based on the requirements of clients.
The Chartering Department is the Shipping Group's commercial department in charge of marketing
the Group's fleet to various clients to obtain fleet employment under both short and long-term
contracts. Some of the department's key goals include negotiating and closing employment
contracts following rigorous market research and analysis, as well as spotting market trends and
possibilities. The department is also responsible for maintaining and expanding positive working
relationships with charterers, brokers, and other Market players.
3.5 OPERATIONS
An operations department guarantees that the manufacturing process is performed from beginning
to end. These manufacturing procedures must be consistent with the aims and functions of other
divisions within a corporation. Managers assigned to the operations department keep a close eye
on the manufacturing process to ensure that their personnel can complete their jobs in a methodical
manner.
In the following ways, an operations department is critical to an organization's performance.
 The operations department must work with the human resources department to determine
which resources are most suited to an employee's growth. In some cases, an employee
might be proactive in expressing areas where they need to improve. They should create a
performance evaluation and develop questions to help supervisors get feedback on an
employee's interactions with them.
 An operations department must explain the principles and standards that personnel must
follow to all departments. This can be critical for businesses in highly regulated industries
such as healthcare and energy. Maintain a set of guidelines in an employee handbook that
is accessible to all employees.
 They examine and alter internal reporting systems to determine how they affect each
department and whether it is easier for managers to report employees' performance prior to
the modifications.
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3.6 LEGAL
The legal department oversees providing legal services and advice to the organization, its
divisions, and its workers. The department office deals with a wide range of legal issues. These
issues include business development, contract management, real estate transactions, consumer
claims against the firm for product damages and defects, litigation, employment law, sales and
leasing issues, debt collection, bankruptcy, case prosecution, and many more. All these actions
contribute to the Legal department's workflow.
3.7 TRADE FINANCE

Trade finance refers to the financial products and mechanisms used by businesses to assist
international trade and commerce. Trade financing enables and facilitates importers and exporters
to do business through trade. Trade finance is an umbrella word that refers to a variety of financial
instruments used by banks and businesses to facilitate trade transactions.
The purpose of trade finance is to add a third party to transactions to eliminate payment and supply
risks. Trade finance gives receivables or payment to the exporter in accordance with the
agreement, while the importer may be provided credit to fulfill the trade order. Trade finance is not
the same as traditional financing or credit issuance. General finance is used to control a buyer's
solvency or liquidity, whereas trade financing may not always reflect a buyer's lack of finances or
liquidity.
Instead, trade finance may be used to guard against the inherent risks of international commerce,
such as currency fluctuations, political instability, nonpayment concerns, or the creditworthiness of
one of the parties involved.
Without trade financing, a firm may fall behind on payments and lose a major client or supplier,
which might have long-term consequences. Having alternatives such as revolving credit facilities
and accounts receivable factoring may assist businesses not only deal abroad, but also in times of
financial difficulty.
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3.8 IT
The IT department manages the installation and upkeep of a company's computer network
infrastructure. This may simply take a single IT person, or in the case of bigger enterprises, a team
of individuals working to keep the network running properly.
The IT staff must examine and install the required hardware and software to keep the network
running smoothly. Because this entails working within a departmental budget for network devices
and software, the IT department must ensure that the equipment it invests in will ideally fulfill the
needs of the firm without going over budget.
3.3 RISK
The process of discovering, analyzing, and controlling threats to an organization's capital and
profitability is known as risk management. These dangers or dangers might arise from several
sources, such as financial instability, legal liability, strategic management failures, accidents, and
natural disasters.
IT security threats and data-related hazards, as well as risk management measures to mitigate
them, have risen to the top of the priority list for digital businesses. As a result, firms' methods for
recognizing and controlling risks to their digital assets, such as confidential business data, a
customer's personally identifiable information (PII), and intellectual property, are increasingly
being included in risk management plans.
A company may save money and preserve its future by developing a risk management strategy and
considering the many potential risks or events before they occur. This is because a solid risk
management strategy will assist a firm in developing processes to prevent possible risks, mitigate
their effect if they occur, and deal with the consequences.
Organizations can be more confident in their business decisions if they can recognize and handle
risk. Furthermore, effective corporate governance rules that are primarily focused on risk
management can assist a firm in meeting its objectives.
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CHAPTER 4:
ANALYSIS AND INTERPRETATION
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My summer internship began in the Human Resources Department of Midstar. An introduction

session with the manager describing the fundamental operation of the organization was beneficial.
They discussed the numerous Midstar units and the parameters within which I was supposed to
work.
Based on the way operations at Midstar are structured, I have grown to recognize the need of
having complete systems in place for every process and scenario to ensure that time is spent
productively: all systems were set out in black and white.
The value of teamwork: Everyone in the team, as well as the department, was exceedingly kind in
offering any form of support that helped the team develop and prosper.
Communication and timely feedback play a critical part in an organization: There were frequent
feedback meetings that were both instructive and encouraging.
Personally, I believe:
✓ I have improved my time management and interpersonal skills by managing the daily tasks
assigned to me and my project while also participating in meetings, reporting, and feedback
sessions.
✓ I have tremendously benefited from the chance to network.
✓ The internship provided me with the opportunity to connect with the organization's most
top executives. My interactions were not limited to my team; I had the option to approach
people from other teams for information, which allowed me to meet a variety of
individuals. I have made important connections with folks from whom I have learned a lot.
✓ Interacting with sharp minds has really aided my knowledge of company culture.
✓ I have become more conscious of my societal responsibilities.
✓ Since reports for a university project and an organization are not the same, I was astonished
by how much I learnt while writing the report. As an example: A 140-page report, the
graph detailing is expected to be highly detailed, and the colors used for formatting are
expected to be consistent.
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CHAPTER 5:
SWOT ANALYSIS
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5.1 SWOT ANALYSIS
STRENGTHS WEAKNESSES
 Positive Employee Attitude  The website's content and design are out of date.
 Midstar, which has a strong destination foothold,  The agriculture business is very competitive, which
sources bulk commodities such as raw materials accounts for Midstar's modest development rate.
necessary for wheat flour mills and sugar refineries,  Carrying entrusted cargos in a reliable and efficient
with yearly volumes exceeding 5 million metric tons. manner to ensure smooth sailing throughout the
 They operate on a basis of trust, honesty, quality, and supply chain might result in losses and hazards
dedication as a professionally managed corporation related to the ocean.
with a solid tradition of noble values and principles,  Costly port pricing
winning the respect of their global alliances.  Concerns regarding the seaport
 They are a dependable provider to some of the world's
largest food processors and service companies.
 They support ethical business methods based on
openness and honesty.
OPPOURTUNITIES THREATS
 Diversification into new and related businesses.  Midstar's market share may decline as competition
 Growing demand for consistent supply of food and in the sector increases.
feed.  Environmental Consequences and Reactions
 Midstar Shipping continues to haul a diverse variety  Changes in the Business Environment as a Result of
of agricultural commodities as it strives to become a the Pandemic
leading dry bulk operator.  The changing political environment might raise risk
 Midstar will be able to function in a way that is most since governments might modify business laws,
beneficial to them and their consumers when rules are which might have a detrimental impact on Midstars'
relaxed. operations.
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5.2 COMPETITORS
 Agrocorp International is one of the leading integrated agricultural commodity and food
solutions providers in the world. Since its founding in 1990, Agrocorp has grown its business
worldwide and handled more than 11.5 million metric tonnes of goods in FY2019, placing it as
one of the largest movers of agricultural commodities in the world, with a sales revenue of
almost US$3.3 billion. Agrocorp has expanded its presence in key product verticals from being
active in less than 10 in 2005 to more than 30 in 2019 which include pulses, cotton, cashew,
grains, animal feed, rice, oil seeds, sugar, edible nuts, and organics & food ingredients. In a
few of these verticals we have market leading positions in key markets such as India,
Bangladesh, Myanmar, China, Indonesia, and Vietnam.
 Agrex Inc. has been responsible for the North American Grain business of Mitsubishi
Corporation since 1971. Agrex has a significant role in the "food supply chain management"
providing upstream production to downstream retail activities. They provide a wide range of
agriculture commodities to world markets. Their networks and services in the United States
enable them to maintain a strong position in the agriculture trading market and provide the best
prices and services to their customers.
 Brock Associates was founded in October 1980 by Richard A. Brock Associates has excelled
in helping farmers, farm owners and agribusinesses manage opportunities and risks in
agricultural commodity markets for more than three decades. Their comprehensive line of
products and services is designed to meet the complete needs of today’s agricultural
community—from the self-directed farmer or company seeking timely, accurate and useful
market intelligence to the customer who wants to turn over total marketing responsibility to an
independent third party.
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CHAPTER 6:
SUGGESTIONS/ RECOMMENDATIONS
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 The development of an integrated information system for the entire firm to reduce paper
effort. It also assists the organization in reducing its workforce count by eliminating the person
whose primary responsibility is to coordinate and send information to another department. It
helps the management to have information database and creation of an integrated database
rather than everyone maintaining their own database. It will also help the company to automate
certain jobs and reduce the work of employee thereby enabling to utilize the human capital
more effectively by using their intelligence and skill set.
 Midstar is a corporation that works long hours. This demanding work schedule necessitates the
inclusion of specific leisure activities to help employees unwind. The fact that the workplace
is on the outskirts of the city also makes a significant impact; there is nothing nearby that could
be considered a respite from the monotony of the job. Thus, some activities such as indoor
games, a club room, and so on might be introduced into the company, providing employees
with a break from their lengthy working days.
 They should guarantee that intra-departmental meetings are held on a weekly or monthly
basis to discuss and resolve minor and big issues as a group effort. It also readily inspires
employees and resolves conflicts between them.
 They also must specify its organizational goals for each employee to evaluate and reward
their work performance. It also aids in understanding each employee's contribution to the
company's growth.
 They should modify their website on a regular basis to keep their audience informed about
their company and should include an explanation of the company. They should also be
informed about innovation, quality, and infrastructure. They can also bring the information and
design up to date with the current market.
 Giving employees the privacy, they require to accomplish their tasks is a modest price to pay
for a successful, joyful working environment that can yet be engaging and collaborative.
Isolationism does not imply privacy. Employers can strike a balance between the two worlds to
produce a working environment that is consistently capable of achieving desired results
without wasting resources, time, or energy, and that is simply smart business at its finest.
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CHAPTER 7:
CONCLUSION
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As students, we are always anxious about stepping into the corporate world. Leaving our comfort
zone is never easy. But interning at Midstar dialed down all my worries. The internship undertaken
at Midstar Management Ltd. was for a period for six weeks. Since I had never interned or worked
in such a professional institution before, I learnt how to translate my theoretical knowledge onto
practical workspaces.
On my first day, I was given a formal brief about the company, their functionality, and policies.
What I loved the most was how welcoming and kind- hearted the entire team is. My seniors
addressed even my smallest query with superlative patience and support. I was fortunate to have
interacted with the top management, learning from their experiences and skills.
As a Midstar HR intern, I experienced an open, helpful, disciplined working atmosphere with

procedures in place to make learning and productivity more conducive. I learnt a lot of important
lessons during this internship, such as the significance of a firm and a job, the significance of the
people with whom you work, and the significance of enjoying whatever you do. I was also lucky
enough to be a part of the event that happened at the organization, through which I learned a lot of
new things like how crucial and important the role of an HR is in organizing an event and in a
company.
This internship would benefit me in the future since it would allow me to better adapt to a
company, understand my profession, and, most importantly, help me find a better position for
myself.
With every passing day, I was more excited to come to work and began the work assigned. I
consider myself very fortunate to have been provided this opportunity. I am glad for the
opportunity to witness Midstar Management Ltd in action. I am very grateful to my superiors at the
organization for taking such an active interest in my development and ensuring that my time here
was jam-packed with valuable learning.
Finally, I would want to thank Christ University for providing me with the chance to participate in
such a valuable internship. This internship, I feel, has aided my overall development, and will
benefit me in the future.
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CHAPTER 8:
REFERENCES
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Copyright Brock Associates 2021

https://www.brockreport.com/
Midstar 2006
https://midstar.com/
Published: January 27, 2020, 11:50, Yousra Zaki, Assistant Editor Features, Al Nisr
Publishing LLC 2021
https://gulfnews.com/how-to/how-to-make-your-office-an-amazing-place-to-work-
1.1580111510166#
2021 Agrex Inc

https://www.agrexinc.com/
2021 Agrocorp. Design by apsbay

https://agrocorp.com.sg/
2021 Bear with Me S.R.L

https://b2bhint.com/en/company/ae/midstar-management-ltd--2144
2021 DIFC
https://www.difc.ae/public-register/midstar-management-ltd/
2021 ZoomInfo Technologies LLC

https://www.zoominfo.com/c/midstar/69044977
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CHAPTER 9:
ANNEXURE
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Company logo:
Certificate of completion of the internship:
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An event called “Great Place To Work” which happened during my internship in

which I was involved.
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Weekly reports:
Week 1
BBA - INTERNSHIP WEEKLY REPORT
WEEKLY REPORT NUMBER: Weekly Report 1
DATE: 30. 04.2021
NAME: Arikta Tulsian REG NO: 1920264
COMPANY: INTERNSHIP DURATION:
Midstar Commodity Management Ltd. 25.04.2021 TO 03.06.2021
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ACTIVITY REPORT
SL. NO DEPARTMENT ACTIVITY DETAILS
1 HR Ms. Gayathri Ramesh- She is the HR and office coordinator of the

company. I discussed my role in the organization with her. She
introduced me to everyone in the company since she is my mentor
during the whole process.
Ms. Sana Qureshi- She is the manager of the HR and the

administration. She made me familiar with all the policies of the
company and why an HR is important for an organization.
2 PRODUCTION -
3 FINANCE Ms. Ashley Varghese. He is the trade finance officer of the company.
Ms. Masa Albukhari. She is the junior finance officer of the company.
4 MARKETING -
5 ADMINISTRATION -
6 LOGISTICS/DISPATCH -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS Mr. Abdulla A.G.H. Saeed. He is the deputy managing director of the
company.
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LEARNING AND HIGHLIGHTS OF THE WEEK:
My first day of internship at Midstar Commodity Management Ltd was on

25.04.2021. The first week of my internship, I learnt about how the
organization works and what the structure of the department is. I learnt about
the different process and departments the company has and how they work. I
was also introduced to everyone working at the organization.
I was assigned tasks such as making feedback forms, generating reports,

research on topics, formatting documents. I have also learnt to work with
formulas and several other things about excel was also introduced to everyone
working at the organization.
This week, I learned how an organization operates in the real world, not just in
theory. I was able to apply my theoretical knowledge in real-life situations. I
have never interned or been a member of such a professional corporate body
before, so it has been a week of learning for me.
My superiors have been very helpful and patient in explaining the mission to
me and answering my questions. The duties I have been assigned are not
entirely menial, but they are typical of what the employees do daily.
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Week 2
DATE: 07. 05.2021
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ACTIVITY REPORT
1 HR Ms. Gayathri Ramesh- Discussed my tasks for the week.
Ms. Sana Qureshi- Discussed my tasks for the week.
2 PRODUCTION -
3 FINANCE -
4 MARKETING -
5 ADMINISTRATION -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS Mr. Walid Ali Mohammed Saeed- He is the managing director and
the owner of the company and also one of the major shareholders
of the company. He was not there in the office the first day I joined
because of the holy month of Ramadan, he did not come to the
office every day but luckily one day he showed up and I got the
chance to meet him.
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My second week of internship at Midstar Commodity Management Ltd was on

02.05.2021. Like the first week of my internship, I learnt a lot of new details in
my second week of internship.
They gave me a brief about the organizational values, what type of selling they
do and what the procedure for it is. Related to HR they provided me with
different excel sheets and asked me to make a report on it. I also made a report
on the queries an employee usually asks or wonders about but is scared to ask a
superior.
Much as last week, I was able to put my theoretical knowledge into practice. It
has been another week of learning for me because I have never interned or
worked in such a professional financial institution before.
My supervisors have been very helpful and patient in explaining the mission to
me and answering my questions. I really enjoy going to the office and doing the
work they provide me with.
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Week 3
DATE: 14. 05.2021
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ACTIVITY REPORT
2 PRODUCTION -
3 FINANCE -
4 MARKETING -
5 ADMINISTRATION -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS -
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My third week of internship at Midstar Commodity Management Ltd was on

09.05.2021. Like the first and second week of my internship, I learnt a lot of
new details in my third week of internship.
I gained an understanding on to the company’s vision, core values and the

mission after they explained it to me. The HR related work I did in this specific
week was yet again how to make reports and how to make graphs for the
specific reports and what all information are supposed to be shown for the
graph.
Since reports for a school project and an organization is different, I was

surprised on the new things l learned while making the report. For example: A
140 pages report, the detailing for the graphs is supposed to be very specific,
the colours used for the formatting is supposed to be same.
Much as the previous two weeks, I was able to put my theoretical knowledge
into practice. It has been another week of learning for me since I have never
interned or worked in such a professional financial institution before.
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Week 4
DATE: 21. 05.2021
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ACTIVITY REPORT
2 PRODUCTION -
3 FINANCE -
4 MARKETING -
5 ADMINISTRATION -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS -
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My fourth week of internship at Midstar Commodity Management Ltd was on

16.05.2021. Like the first three weeks of my internship, I learnt a lot of new
details in my fourth week of internship.
I recorded attendance of the employees for the previous two weeks in an excel
sheet. The company makes quarterly newsletters for the employees, so I was
asked to search for themes and write the content for it. At the same time, I was
also asked to search for blog topic ideas related to what the company does.
Much as the previous three weeks, I was able to put my theoretical knowledge
interned or worked in such a professional institution before.
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Week 5
DATE: 28. 05.2021
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ACTIVITY REPORT
2 PRODUCTION -
3 FINANCE -
4 MARKETING -
5 ADMINISTRATION -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS Mr. Walid Ali Mohammed Saeed- Yet again I had a brief talk with
him on how my internship is going on.
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My fifth week of internship at Midstar Commodity Management Ltd was on

23.05.2021. Like the first four weeks of my internship, I learnt a lot of new
details in my fifth week of internship.
This week there was an event happening at the company, so everyone was busy
making that a success which indeed it was one. The company had asked me to
draft a memo to invite the employees for the celebration.
I was asked to coordinate with the caterers for the cake, arrange balloons for
the celebration and ensure that everyone is maintaining the COVID-19
precautions like wearing mask, using sanitizer since there were people from
outside the organization. If someone was not wearing a mask, I had to go tell
them politely to wear it.
Much as the previous four weeks, I was able to put my theoretical knowledge
interned or worked in such a professional institution before.
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Week 6
DATE: 04. 06.2021
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ACTIVITY REPORT
2 PRODUCTION -
3 FINANCE -
4 MARKETING -
5 ADMINISTRATION -
7 PURCHASE -
8 MIS -
9 CSR TEAM -
10 OTHERS -
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My last week of internship at Midstar Commodity Management Ltd was on

30.05.2021. Like the first five weeks of my internship, I learnt a lot of new
details in my sixth week of internship.
In my last week of internship, my task was to create online forms related to

many topics like clearance form, employment application form, training form,
interview assessment form and internship interview questionnaire.
At the same time, my other task for the week was to write a testimony about my
journey at the Midstar company and make a report or a presentation on the
tasks which I did during the internship.
Much as the previous five weeks, I was able to put my theoretical knowledge
into practice.
Everyone wished me well for the future on the last day of my internship, and
my superiors spoke greatly of me and were extremely happy with my work for
the firm. I said my goodbyes to everyone and walked out of the office.
As this was my first internship, going to Midstar was beneficial and taught me a
lot of valuable lessons, such as the importance of a company and a career, the
importance of the people you work with, and the importance of enjoying
whatever you do. Midstars employees were polite and helpful in every aspect.
Coming to work and executing the duties they assigned me was a lot of fun for
me. I aim to complete more internships in the future to advance my profession.
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Midstar Management Limited

Submitted in partial fulfillment of the requirements for the award of the

Reg. No. 1920264

Under the guidance of

Prof. Kiran Vazirani

Asst. Professor, School of Business and Management

SCHOOL OF BUSINESS AND MANAGEMENT

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CERTIFICATE (from Company)

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Place: Bengaluru Prof. Kiran Vazirani

Date: 10.06.2021 Asst. Professor, School of Business and Management

Head-School of Business and Management

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Date: 10.06.2021 Arikta Tulsian (1920264)

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CHAPTER DESCRIPTION PAGE NUMBER

2 ORGANIZATION STRUCTURE (HIERARCHY)

3 FUNCTIONAL AREAS (DIVISIONS)

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3.7 Trade Finance

4 ANALYSIS AND INTERPRETATION

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Table No Description Page No

1 Table showing current ratio of the company -

2 Table showing liquid ratio of the company -

3 Table showing cash position of the company -

4 Table showing proprietary ratio of the company -

5 Table showing solvency ratio of the company -

6 Table showing fixed assets to net worth ratio of the company -

7 Table showing return on equity of the company -

8 Table showing return on total resource of the company -

9 Table showing earnings per share of the company -

10 Table showing interest on loan ratio of the company -

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Figure No Description Page No

2 Figure showing liquid ratio of the company -

3 Figure showing cash position of the company -

4 Figure showing proprietary ratio of the company -

5 Figure showing solvency ratio of the company -

6 Figure showing fixed assets to net worth ratio of the company -

7 Figure showing return on equity of the company -

8 Figure showing return on total resource of the company -

9 Figure showing earnings per share of the company -

10 Figure showing interest on loan ratio of the company -

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1.1 INDUSTRY PROFILE

1.1.2 WHY ARE AGRICULTURAL COMMODITIES IMPORTANT

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1.1.3 MARKET OVERVIEW

1.1.4 KEY MARKET TRENDS

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1.2 COMPANY PROFILE

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1.2.2 AWARDS AND RECOGNITIONS

1.2.3 PRODUCTS AND SERVICES

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