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 © 2021 SPLUNK INC.

Enriching ITSI
Services Using the
Content Pack for
Splunk Synthetic
Monitoring
ITO1640C

Joel Schoenberg
Field Solutions Engineer | Splunk
Jeremy Hicks
Field Solution Engineer | Splunk
 © 2021 SPLUNK INC.

Joel Schoenberg Jeremy Hicks

Staff Field Solution Engineer | Splunk Field Solution Engineer | Splunk
 © 2021 SPLUNK INC.

1) Why?
Agenda
2) What kind of Checks are in Splunk Synthetic
Monitoring?
Overview of Real Browser, API and HTTP Checks

3) How do I get data from those Checks in

Splunk?
Using the Splunk Synthetic Monitoring Add-on

4) How are those Checks used in ITSI?

KPIs, Services, Entities

5) Use case: What does the overall ITSI

service look like?
The overall service view with Synthetic Monitoring
 © 2021 SPLUNK INC.

Enriching ITSI Services Using the Content

Pack for Splunk Synthetic Monitoring
“How I learned to stop worrying and leverage Synthetic Monitoring.”

Are you certain your site is loading

correctly?
• Dependency on 3rd parties (CDN,
External Site, Etc)
• Slow loads from specific global
locals?
• Slow loading of specific elements?
Paint the picture of the lack of visibility and how it
affects your site
 © 2021 SPLUNK INC.

What Kind of Checks are in the Contact

Pack for Splunk Synthetic Monitoring?
Checks, oh ah, what are they good for?

Real Browser Checks

● How do browsers handle my page?
● How do connection speeds and locations
impact my page?
● Has a service I depend on had a status
page update?
 © 2021 SPLUNK INC.

What Kind of Checks are in the Contact Pack for

Splunk Synthetic Monitoring?
Checks, oh ah, what are they good for?

API Checks
● How do I test complex flows in my API (eg,
checkout)?
● Is my API working as intended?
 © 2021 SPLUNK INC.

What Kind of Checks are in the Contact

Pack for Splunk Synthetic Monitoring?
Checks, oh ah, what are they good for?

HTTP (Uptime) Checks

● Is my site available?
● Are there site issues in specific geographic
locations?
● What is our uptime from Chicago? Brazil?
Germany?
 © 2021 SPLUNK INC.

What Kind of Checks are in the Contact

Pack for Splunk Synthetic Monitoring?
Checks, oh ah, what are they good for?

Other Available Checks

Content Checks:
• Status of content on your webpage
• Breakdown how much of each type of content
on your page
• Amount served by third parties

Benchmark Check:
• Determine Lighthouse Performance Score™
• Request counts to complete page load
• Full content size
 © 2021 SPLUNK INC.

How Do I Get Data From Checks

to Splunk?
I’m checking things… now what?

Credentials from Splunk Synthetic Monitoring to Synthetic Monitoring TA

 © 2021 SPLUNK INC.

How Do I Get Data From Checks

to Splunk?
I’m checking things… now what?

Example of synthetic command

• Search your Synthetics data in Splunk!
 © 2021 SPLUNK INC.

Use Case: What Does the ITSI Content Pack

for Splunk Synthetic Monitoring Look Like?
The overall service view with Synthetic Monitoring Content Pack in ITSI

• CDN Issues
– Early notification that sites are not fully loading due to 3rd party dependency
– Plays into above point
• API tests
– Verify failures in API workflows to reduce finger pointing and guesswork during incidents
– Use some glue to integrate live Synthetic Checks with your CI/CD practices
• Combine Synthetic data with Network/Host/etc data already in Splunk
– Use your vast Splunk data empire in conjunction with Synthetic Monitoring data
– Gain deeper contextual knowledge of what caused an incident
 © 2021 SPLUNK INC.

Use What I ● Start a free trial of Splunk Synthetic

Learned Monitoring
– https://www.splunk.com/en_us/form/splunk-synth
Today etic-monitoring-free-trial.html
● Download and use the Splunk
Synthetic Monitoring Add-on FREE TRIAL!
– https://splunkbase.splunk.com/app/5608/#/details
● Download and use the Splunk App
for Content Packs
– This includes Splunk Synthetic Monitoring
Content Pack you saw today and other packs as
well.
– https://splunkbase.splunk.com/app/5391/
 © 2021 SPLUNK INC.

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