Module 03:

Avaya Aura® Messaging

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Module Objectives
At the end of this session, you should be able to:
 Identify the key components of Avaya Aura® Messaging

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Lesson: Avaya Aura®
Messaging Overview

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Avaya Aura® Messaging Overview

Avaya
Message
Networking
Avaya
Avaya one-X®
one-X® Avaya Mobile
Portal Aura®
Messaging

Avaya one-X® Avaya

Communicator one-X® Speech

Avaya Aura®

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What do I need to know?

Hardware and Deployment Documentation?

Software? Options?

Migration and
Upgrade?
Licensing?

Which
features? Faxing?

Which Access the Languages?

servers? System?

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Which Features?

Interfaces
Greetings Features

Voicemail
Faxes
Languages

Notifications Clients

Avaya Aura Messaging

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Download Documentation!

Implementing Avaya Aura Messaging

Administering Avaya Aura Messaging

AAM Documentation Library

https://support.avaya.com
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Which Servers?

Avaya Common Servers

ESXi Server

VMware Environment

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How can I Implement AAM?

Avaya Aura Messaging

VMware Environment

ESXi Server

VMware Environment

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Which Telephony Servers?
SIP

SIP
Communication
Manager

SIP

CS 1000
AAM

3rd-Party PBX
SIP
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What about Licenses?

Mainstream

Basic

Mailbox Licenses

Avaya Aura Messaging

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What are My Message Store Options?

Avaya Aura Messaging

Avaya Message 3rd-Party Message

Store Store

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How Do I Access the System?

Avaya Aura Messaging

Server

Messaging

Licensing

AAM System Management

Interface

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What are my Language Options?
Languages

Arabic Japanese

Chinese – Peoples Republic of China Korean

Chinese – Hong Kong Polish

Dutch Portuguese – Brazilian

English – United States (default) Russian

French Spanish

German Spanish – Latin America

Hebrew Swedish

Italian Turkish

Avaya Aura Messaging

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What are my Faxing Options?

Native Fax
Outlook Client

3rd Party Fax

Avaya Aura®
Outbound Fax from Desktop
Messaging Fax Client

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Can I Upgrade or Migrate to AAM?

Direct Upgrade

AAM

Migration Tool
AAM 7.0

Call Pilot

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AAM – System Components

What are the

AAM System
Components? Application Server

AxC/Directory

Avaya Message Store

3rd-Party Message Store

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Application Server

Telephony
Server Application Server

AAM Users

Callers Telephony Avaya Aura Messaging

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AxC/Directory

LDAP Directory
Application Server
AxC/Directory

Avaya Message
Store

Telephony 3rd-Party Message

Server Storage Server
Store

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Avaya Message Store

Application Server AxC/Directory

Avaya Message Store

Telephony
Server Storage Server

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3rd-Party Message Store

Application Server AxC/Directory

Avaya Message
Store
Telephony 3rd-Party Message
Server Store
Storage Server

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Server Capacities

Server Role
Server Application and Storage
Application Only Storage Only
(Single Server)

Standard 100 Ports 100 Ports N/A

Server
6,000 Users 6,000 N/A
(60 Users/Port) (60 Users/Port)

6,000 Mailboxes Max Cluster Size: 3 6,000 Mailboxes

30 Minutes/Mailbox 100 Ports x 3 20 Minutes/Mailbox
(G.711) Servers= 300 Ports (G.711)

High Capacity N/A N/A 40,000 Mailboxes

Server 20 Minutes/Mailbox
(G.711)

Note
All server capacities are given the G.711 voice codec.
For information about capacities, see Avaya Aura® Messaging Overview and
Specification.
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Checkpoint
Which signaling protocol is used to between AAM and
Communication Manager?

A. H.323
B. UNIstim
C. MGCP
D. SIP

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Checkpoint
Which signaling protocol is used to between AAM and
Communication Manager?

A. H.323
B. UNIstim
C. MGCP
D. SIP

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Checkpoint
How many ports of active traffic can an Application Server support?

A. 250
B. 150
C. 100
D. 500

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Checkpoint
How many ports of active traffic can an Application Server support?

A. 250
B. 150
C. 100
D. 500

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Lesson Key Take Aways
 In this lesson we reviewed the key components and structure of
Avaya Aura Messaging.
 Avaya Aura Messaging is the going-forward Messaging product
for Avaya.
 It communicates with Communication Manager using a SIP-
based protocol.
 The main system components of Avaya Aura Messaging
include:
– An Application Server
– An AxC/Directory
– A Storage Server (either Avaya or 3rd-Party)

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Questions and Answers

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