E-C P D: Urushottam Harma Mail

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SUMMARY

A dynamic professional with over 18 years of experience in Sales and Marketing, Loan
Disbursements and Client Relationship Management in the Banking/Financial industrywith
successful experience in Business loans, and Personal loans; as well as coordinating and
assisting in the processing and closing of loans.Seeking a position offering a challenging and
stimulating environment that is willing to contribute to the best of my knowledge, skills and
expertise.
CORE COMPETENCIES

 Sales and Marketing  Communication Skills


PURUSHOTTAM  Negotiation Skills  Inter Personal Skills
 Customer Relations  Sales and Marketing
SHARMA  Team Management Skills  Negotiation Skills
• Track-record of consistently achieving sales targets with exposure in tapping business
prospects, analyzing their requirements, rendering guidance to the clients.
E-MAIL • Excellent organizational skills and great ability to multi-task, with exceptional written and
verbal communication and Interpersonal skills, and proven proficiency in relevant
Purusharma75@yahoo.c
computer applications.
o.in CAREER SNAP SHOT

Designation : Senior Business Development Manager.


CONTACTS Company : Bajaj Allianz Life Insurance Co. Limited, Bhopal, India.
Mobile: +91-7773866415 Duration : Feb 2019 to Oct 2019.
 Recruitment and development of quality advisors and encourage them for long
term career.
 Recruit by selling career opportunity to such prospective advisors.

PERSONAL DATA  To ensure that advisors undergo proper training on product, regulations and other
selling inputs.
D.O.B.:25th Nov.1975  Monitoring the performance and daily activity of fast tracking the advisors.
Sex: Male  Guiding, advising, motivating advisors for achieving revenue target.
 Providing need based financial solution and thereby ensuring high level of
Nationality: Indian
customer satisfaction.
Status:Married  Carrying out various promotional activities for sales and recruitment.

PASSPORT Designation
Company
: Associate Manager
: Gateway Insurance, Dubai, U.A.E.
DETAILS Duration

: March 2016 to August 2018.
Assigned the tasks of compiling reports and discussing strategies to meet and
Passport No:J 2132750 exceed sales objectives
Visa Status:Employment  Responsible for updating daily activities of sales staff to upper-level management
Visa(N.O.C./ Transferable)  Handled the responsibilities of explaining new products and services to the team
members.
 Ensured that the agents follow company policies and adhere to the state and
LANGUAGES federal insurance regulations
 Motivated and encouraged the team to reach the insurance company's sales goals.
KNOWN
English (Read, Write & Designation : Senior Sales Officer –SME-LOANS
Speak), Company : National Bank Of Abu Dhabi, Dubai, U.A.E.
Hindi (Read, Write & Speak). Duration : Feb 2011 – Oct 2015
 As a Senior Sales officer, I am selling the Business Loans and Merchant Loan as well as Credit
cards to the Self Employed customers up to Aed3m.
 Pre-evaluation and pre-screening of Business Loan Proposals to facilitate potential
SME clients. Business verification visits & preparation of visit analysis reports (Call
Report) to evaluate & substantiate financial activities & health of business.
 Preparation of Credit Line Proposal, Business Visit Reports, In-house Financials details
 Managing an existing Portfolio of clients by providing the excellent levels of banking
services and helping to grow their business with effective banking solutions.
 Got recognition in terms of Promotion with an increment in salary on the basis of last
1
• Introducing new customer to the bank by the way of Business Loans & Goods Marhaba up to Aed 1.5m.
• Successfully achieved the target on regular basis which is provided by the management.
• Identifying new streams for revenue growth and developing marketing plans to build customer preference.
Conceptualizing and implementing sales promotion activities for brand building and my clientele building
Designation : Assistant Team Leader- Sales
Company : Mashreq Bank (Bank), Dubai, U.A.E.
Duration : June 2006 – October 2010

 As an Assistant Sales Team Leader, I am responsible to report to the Sales Team Leaderweekly regarding the target and assisting my
manager in handling the team of seven persons.
 I am managing retail banking department, providing business SME loan to the companies up to AED 500000 assuming the turnover
and the length of the business of the companies, and personal loans to the owners of the company ’s also. Up to AED 250000.
 Selling personal loan to the salaried as well as self-employed persons on a nominal rate of interests, and SME loan for business
people up to AED 250,000. Carefully processing loans for employees that are not listed with the Mashreq Bank and Osool Bank.
 I had successfully achievedIndividual targets as well as team goals. Received two promotions, as appreciation in the time period of
43 months.
 I received a promotional tour to the Switzerland on achieving the quarterly target designed by the bank.

Designation : Territory Manager


Company : Birla Home Finance Ltd. (Finance Company), New Delhi, India.
Duration : April 2003 – May 2006
 I was responsible to prepare and send the MIS of the branch and reporting to the Area Sales Manager on a quarterly basis regarding
the achievement of the company's targets and to make strategies to improve the business in that competitive environment.
 I supervised the team of 15 in the mortgages division, Noida branch, India. Appraising proposals, conducting risk analysis and
scrutinizing documents like before sanctioning/ disbursing various kinds of loans ensuring compliance with organizational credit
policies.
 Provide direction and support to the team for building capability and better client servicing including providing guidelines for over
the counter interaction with the customers, coordinating for resolutions of escalated grievances and queries of clients on a day-to-
day basis.
 Prepare periodically reports for monitoring the business performance of the sales executives in the branch.
 I had received the “Best Manager Award” in the year 2003.

Designation : Sr. Sales Executive


Company : Lon mart (Direct Selling Agency of HSBC Bank), NewDelhi, India.
Duration : April 2000 – March 2003
 I was reporting to the Team Leader for day-to-day activities.
 I was responsible to provide value added services to clients by attending customer queries and issues and resolving their complaints
online based on performance bottlenecks.
 Identify and network with prospective clients for customer’s retention and generating business from the existing accounts for
achieving profitability and increase sales growth.
 Build and maintain healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction
matrices by achieving delivery and services quality norms.
 Assess the customer feedback; evaluate areas of improvements and provide critical feedback to the technicians on the same.
 Initiate contacts with potential customers for developing leads through direct channel sales.

EDUCATIONS &OTHER SKILLS


QUALIFICATIONS
2000MBA- Sales & Marketing, AGRA University, Ghaziabad, India.
1996B.Com- Taxation, Barkatulla University, Bhopal (M.P.), India.
COMPUTER SKILLS
MS Office Word, Excel, PowerPoint, Internet Explorer, Outlook, Access and MS Windows.

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