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Module 1 - General Education Elective • Recognition of entrepreneurs dates back

to eighteenth-century France.
1.1 Evolution of Entrepreneurship • Until 1950, the majority of definitions
and references came from economists.
The field of entrepreneurship was • Over the decade, writers have continued
considered little more than an applied trade to modify the definition.
as opposed to an academic area of study, it • Robert C. Ronstadt said,
was thought that those who could not “Entrepreneurship is the dynamic
attend College would simply 'practice' the process of creating incremental wealth.”
concept of new business start-up. Yet most • In the twentieth century, the word
of the country's economy was actually based entrepreneur became closely linked with
upon entrepreneurship, and history has free enterprise and capitalism.
proven that with each downturn in the • Entrepreneurs serve as agents for
economy it is the entrepreneurial drive and change, provide creative, innovative
persistence that bring the economy back. ideas for business enterprises and help
Entrepreneurship is from the French businesses grow and become profitable.
“entreprendre,” meaning “to undertake.” • In the twenty-first century,
entrepreneurs are considered heroes of
free enterprise.
• Many people now regard
Characteristics of Entrepreneurs:
entrepreneurship as “pioneers” on the
Goal-oriented frontier of business.
Personal initiative • An integrated definition of
behavior
entrepreneurship recognizes
The ability to
entrepreneurship as a dynamic process
consolidate Confidence
of vision, change, and creation.
resources
Opportunistic 1.2 Approaches to Entrepreneurship
Management skills
Behavior
A desire for Approaches to Entrepreneurship
Intuitiveness
autonomy
THE MACRO VIEW
Risk-taking Reality-based action
Presents a broad array of factors that relate
The ability to learn
Aggressiveness to success or failure in contemporary
from mistakes
entrepreneurial ventures. Exhibits a strong
The ability to employ external locus of control point of view.
Competitiveness
human relations skills
The Macro View Entrepreneurial Schools of
thought:
Historical developments in entrepreneurship:
1. The Environmental
School of Thought
• No single definition of entrepreneur
2. The Financial/Capital
exists.
School of Thought
3. The Displacement School Global Entrepreneurship Monitor (GEM) has
of Thought shown that millions of people were involved
in the early stage of entrepreneurial activity
Major types of displacement include: and the latest analyses show that growth
expectations and aspirations of early-stage
▪ Political displacement: entrepreneurs represent a key dimension of
Deals with government’s potential entrepreneurial impact which is
policies and regulations directly linked to many first-priority policy
▪ Cultural displacement: objectives around the globe, which is to
Deals with social groups create a job. The contribution of
precluded from entrepreneurship and entrepreneurial
professional fields mindset is the growth of jobs across the
▪ Economic displacement: globe.
Deals with economic
variations of recession GEM groups the participating economies
and depression into three levels;
1. factor-driven phase - dominated by
THE MICRO VIEW subsistence agriculture and extraction
Exhibits an internal locus of control point of businesses, with a heavy reliance on labor
view. and natural resources

Micro View Entrepreneurial schools of 2. efficiency-driven phase - further


thought development is accompanied by
industrialization and an
1. The Entrepreneurial Trait increased reliance on economies of scale,
School of Thought with capital intensive large organizations
2. The Venture Opportunity more dominant
School of Thought 3. innovation-driven phase - development
3. The Strategic advances, businesses are more knowledge-
Formulation School of intensive and the service sector expands.
Thought
1.4 Entrepreneurial Concept
1.3 Entrepreneurial Revolution
Who Are Entrepreneurs?
Entrepreneurship is the symbol of business
tenacity and achievements. Entrepreneurs Starting a new business requires more than
were the pioneer of today's business just an idea; it requires a special person, an
successes. Their sense of opportunity, their entrepreneur, who combines sound
drive to innovate, and their capacity for judgment and planning with risk-taking to
accomplishment have become the standard ensure the success of his or her own
by which free enterprise is now business.
measured. This standard has taken hold
throughout the globe.
Entrepreneur Module 1 Summary
- is an innovator or developer who Introduction to Entrepreneurship
recognizes and seizes opportunities;
converts those opportunities into Entrepreneurship: Theory, Process,
workable/marketable ideas; adds value Practice concentrates on entrepreneurs and
through time, effort, money, or skills; and entrepreneurial ventures where the
assumes the risks of the competitive entrepreneur’s principal objectives are
marketplace to implement these innovation, profitability, and growth, not on
ideas. The entrepreneur is a catalyst for small businesses, which, although they are
economic change who uses independently owned and operated, are not
purposeful searching, careful planning, and dominant in their fields and usually do not
sound judgment when carrying out the engage in any new or innovative practices.
entrepreneurial process. The entrepreneur
An entrepreneur is derived from the
is uniquely optimistic and committed works
French entreprendre, meaning “to
creatively to establish new resources or
undertake.” The entrepreneur is one who
endow old ones with a new capacity, all for
undertakes to organize, manage, and
the purpose of creating wealth.
assume the risks of a business. Although no
Entrepreneurship single definition of entrepreneur exists and
no one profile can represent today’s
A dynamic process of vision, entrepreneurs. Entrepreneurs recognize
change, and creation. opportunities where others see chaos,
contradiction, or confusion, are aggressive
• Requires an application of energy and catalysts for change within the marketplace,
passion towards the creation and and challenge the unknown, and
implementation of new ideas and continuously create breakthroughs for the
creative solutions. future. Entrepreneurs were the pioneers of
today’s business successes, for economic
Essential ingredients include: change who uses purposeful searching,
careful planning, and sound judgment when
• The willingness to take calculated risks— carrying out the entrepreneurial process.
in terms of time, equity, or career.
• The ability to formulate an effective Entrepreneurship is the symbol of business
venture team; the creative skill to tenacity and achievement. it is a dynamic
marshal needed resources. process of vision, change, and creation. It
• The fundamental skills of building a solid requires an application of energy and
business plan. passion toward the creation and
• The vision is to recognize opportunity implementation of new ideas and creative
where others see chaos, contradiction, solutions. Entrepreneurship is a process of
and confusion. innovation and new-venture creation
through four major dimensions—individual,
organizational, environmental, and
process—that is aided by collaborative
networks in government, education, and entrepreneurs to understand their potential
institutions. destructive side as well.
There are two Entrepreneurial Schools-of- The Entrepreneur’s Confrontation with Risk
Thought Approach; Macro View: External
Locus of Control which covers, The Starting or buying a new business involves
Environmental School of Thought (Considers risk. A typology of entrepreneurial styles
the external factors that affect a potential helps describe the risk-taking activity of
entrepreneur’s lifestyle); The entrepreneurs. In this model, financial risk is
Financial/Capital School of Thought (Based measured against the level of desire to gain
on the capital-seeking process—the search profit from the venture.
for seed and growth capital) and The Risk-Taking Activity of Entrepreneurs:
Displacement School of Thought (Alienation
drives entrepreneurial pursuits, Political, ▪ Financial Risk
Cultural and Economic displacement) ▪ Career risk
▪ Family and social risk
The Global Entrepreneurship Monitor (GEM)
▪ Psychic risk
provides an annual assessment of the
entrepreneurial environment of over 100
Dealing with Failures
countries. Entrepreneurs lead to growth by
entering and expanding existing How Entrepreneurs Deals with Failures
markets, creating entirely new markets by
offering innovative products. increasing ▪ Entrepreneurs use failure as a
diversity and fostering minority participation learning experience. They have a
in the economy. tolerance for failure.
▪ The most effective
To be a successful entrepreneur, an
entrepreneurs are realistic
individual must be an independent thinker
enough to expect difficulties and
who is willing to take risks and to dare to be
failures.
different. Personal initiative, ability to
▪ If entrepreneurs deal effectively
consolidate resources, management skills
with grief that emanates from
and risk-taking are just a few of the
failure then they will not become
important qualities needed to be a
disappointed, discouraged, or
successful entrepreneur.
depressed. In adverse and
difficult times, they will continue
to look for opportunities.
Module 2 – General Elective
The Grief Recovery Process
2.1 The Dark Side of Entrepreneurship
- is a negative emotional response from the
Certain NEGATIVE factors may envelop
loss of something important that triggers
entrepreneurs and dominate their behavior.
behavioral, psychological, and physiological
Although each of these negative factors has
symptoms.
a positive aspect, it is important for
- The emotions generated by failure (i.e., Four causes of entrepreneurial stress (Boyd
grief) can interfere with the learning and Gumpert)
process.
▪ Loneliness
- A “loss orientation” towards grief recovery, ▪ Immersion in Business
which focuses on failure, can sometimes ▪ People Problems
exacerbate negative emotional reactions to ▪ Need to Achieve
failure.
- A “restoration orientation,” alternatively, DEALING WITH STRESS
enables entrepreneurs to distract If stress can be kept within constructive
themselves from thinking about the failure. bounds, it can increase a person’s efficiency
However, avoiding negative emotions is and improve performance.
unlikely to be successful in the long-run
Entrepreneurs Stress Vents:
- Research indicates that entrepreneurs may
recover more quickly from a failure if they 1. Networking—One way to relieve
oscillate between a loss and a restoration the loneliness of running a
orientation. business is to share experiences
Stress and the Entrepreneur by networking with other
business owners.
To achieve their goals, entrepreneurs are 2. Getting Away from It All—The
willing to tolerate the effects of stress: back best antidote could be a well-
problems, indigestion, insomnia, or planned vacation.
headaches. In general, stress can be viewed 3. Communicating with
as a function of discrepancies between a Employees—Entrepreneurs are
person’s expectations and ability to meet in close contact with employees
demands. and can readily assess the
concerns of their staff.
Lacking the depth of resources, 4. Finding Satisfaction Outside the
entrepreneurs must bear the cost of their Company—Entrepreneurs need
mistakes while playing a multitude of roles, to get away from the business
such as salesperson, recruiter, occasionally and become more
spokesperson, and negotiator. Simultaneous passionate about life itself; they
demands can lead to role overload. need to gain some new
Entrepreneurs often work alone or with a perspectives.
small number of employees and therefore 5. Delegating—Entrepreneurs find
lack the support from colleagues. delegation difficult because they
think they have to be at the
A basic personality structure, common to business all the time and be
entrepreneurs and referred to as type A involved in all aspects of the
personality structure, describes people who operation.
are impatient, demanding, and overstrung. 6. Exercising Rigorously—Research
demonstrates the value of
SOURCES OF STRESS
exercise regimens on relieving
the stress associated with ▪ That, because it helps
entrepreneurs. the company, the
company will condone it.
2.2 Entrepreneurial Ethics
Reasons for Unethical Behaviors Occur
Entrepreneurial Ethics
Today’s entrepreneurs are faced with many ▪ Greed
ethical decisions. As there is no simple ▪ Distinctions between activities at
universal formula for solving ethical work and activities at home
problems, entrepreneurs have to choose ▪ A reliance on other social
their own codes of conduct; the outcome of institutions to convey and
their choices makes them who they are. reinforce ethics
▪ Survival (bottom-line thinking)
Ethics provides the basic rules or parameters ▪ Lack of a foundation in ethics
for conducting any activity in an
“acceptable” manner. Online Ethical Dilemmas in E-Commerce
Ethics represents a set of principles ▪ The slow demise of face-to-face
prescribing a behavioral code that explains interactions causes
what is good and right or bad and wrong. entrepreneurs to find ways to
Sources of Ethical Dilemmas build trust.
▪ Entrepreneurs recognize that
▪ Pressure from inside and outside online consumer reviews are
interests used to inform purchasing
▪ Changes in societal values, decisions and are posted to
mores, and norms reputation management systems
(Amazon and Yelp).
Ethical Rationalizations ▪ Entrepreneurs find it far greater
to exhibit strong ethical
Decision-makers use one of four responsibility in their actions.
rationalizations to justify questionable
conduct: 2.3 Corporate Entrepreneurship and
Innovation
▪ That the activity is not
“really” illegal or Corporate Entrepreneurship and Innovation
immoral
The major thrust of corporate innovation is
▪ That it is in the
to develop the entrepreneurial spirit within
individual’s or the
the boundaries of the organization, thus
corporation’s best
allowing an atmosphere of innovation to
interest
prosper.
▪ That it will never be
found out Definitions of corporate entrepreneurship:
▪ Corporate entrepreneurship as This need for corporate entrepreneurship
centering on re-energizing and has arisen in response to a number of
enhancing the firm’s ability to pressing problems:
acquire innovative skills and
capabilities. ▪ Rapid growth in the number of
▪ Corporate entrepreneurship as new and sophisticated
formal or informal activities that competitors
create new businesses in ▪ A sense of distrust in the
established companies through traditional methods of corporate
product and process innovations management
and market developments. ▪ An exodus of some of the best
▪ Corporate entrepreneurship as and brightest people from
corporate venturing—adding corporations to become small-
new business to the corporation business entrepreneurs (being
▪ Internal Corporate Venturing an entrepreneur is becoming
▪ Cooperative Corporate more of a status symbol; many
Venturing companies are losing their best
▪ External Corporate people, who are going out on
Venturing their own; venture capital is
▪ Corporate entrepreneurship as becoming more widely available
strategic entrepreneurship— for those who wish to go out on
transformation of organizations their own, thus making
via large-scale or otherwise entrepreneurship more
highly consequential innovations attractive)
adopted in the firm’s pursuit of ▪ International competition
competitive advantage ▪ Downsizing of major
▪ Strategic Renewal corporations
▪ Sustained Regeneration ▪ An overall desire to improve
▪ Domain Redefinition efficiency and productivity.
▪ Organizational Rejuvenation
▪ Business Model Obstacles to Corporate Entrepreneurship and
Reconstruction Innovation
The obstacles to corporate
The Need for Corporate Entrepreneurship
entrepreneurship are usually due to
and Innovation
ineffective traditional management
A company must always be ready and willing techniques.
to accept innovations or it will quickly
The adverse effects of traditional
become obsolete. The modern corporation
management principles applied to new
must develop in-house entrepreneurship or
venture development must be considered
face stagnation, loss of personnel, and
and corrected.
decline.
The following factors exist in large objectives are developed by managers and
corporations that have exhibited successful employees.
innovations:
2. Encouraging Innovation
▪ Atmosphere and vision Two distinct types of innovation exist:
▪ Orientation to the market
▪ Small, flat organizations ▪ Radical innovation—his
▪ Multiple approaches type of innovation takes
▪ Interactive learning experimentation and
▪ Skunk Works determined vision, which
are not necessarily
2.4 Corporate Entrepreneurship and Strategy managed.
▪ Incremental innovation—
A Corporate Entrepreneurship (CE) strategy is
▪ This type of innovation
manifested through the presence of an
refers to the systematic
entrepreneurial strategic vision, a pro-
evolution of a product or
entrepreneurship organizational
service into newer
architecture, and entrepreneurial processes
markets.
and behavior exhibited across the
organizational hierarchy.
Both types of innovation require vision and
CE strategy is about creating self-renewing
support. There needs to be a champion who
organizations through the unleashing and
has the ability to develop and share a vision
focusing of entrepreneurial potential that
as well as top management support of the
exists throughout those organizations.
innovative activities.
Critical steps of a corporate
entrepreneurship strategy are: 3M follows a set of innovation rules that
encourages employees to foster ideas,
1. Developing the vision which are as follows:
2. Encouraging innovation
3. Structuring for an ▪ Don’t kill a project.
entrepreneurial climate ▪ Tolerate failure.
4. Preparing individual managers ▪ Keep divisions small.
for corporate innovation ▪ Motivate the champions.
▪ Stay close to the
1. Developing the Vision customer.
▪ Share the wealth.
The first step in planning a strategy of
corporate entrepreneurship is sharing the 3. Structuring the Work Environment
vision of innovation that corporate leaders
wish to achieve. Employee perception of an innovative
environment is critical for stressing
The vision must be clearly articulated by the management’s commitment to innovative
organization’s leaders; however, specific projects. Melding individual attitudes,
values, and behavioral orientations with the
organizational factors of structure and at the organization from
reward is important. a broad perspective
Five factors critical to the internal Control versus Autonomy
environment of an organization seeking to
have its managers pursue innovative The encouragement of corporate
activity: entrepreneurship can and often does result
in counterproductive, rogue behavior.
1. MANAGEMENT
SUPPORT—the extent to Deliberate design and development of
which the management organizational systems reflecting the
structure itself organizational dimensions for an
encourages employees environment conducive to corporate
to believe that innovation is critical.
innovation is, in fact, part Preparation for Failure
of the role set for all
organization members “Learning from failure” is an axiom in the
2. AUTONOMY/WORK corporate entrepreneurial community.
DISCRETION—the extent Failure in a project may cause grief; the
to which workers are organization should have social support
able to make decisions mechanisms in place to help with coping
about performing their with failure.
own work in the way
Better coping skills build self-efficacy in
they believe is most
corporate entrepreneurs and promote
effective
continued corporate entrepreneurial
3. REWARDS/REINFORCEME
behavior in the future
NT—the extent to which
rewards are contingent 4. Preparing Management
on performance,
providing challenges, Key decision makers must find ways to
increasing explain the purpose of using a corporate
responsibilities, and innovation process to those from whom
making the ideas of entrepreneurial behaviors are expected.
innovative people known CE training programs can induce the
to others in the changes needed in the work atmosphere to
organizational hierarchy develop more entrepreneurial activity.
4. TIME AVAILABILITY—the The Corporate Entrepreneurship Assessment
extent to which Instrument (CEAI) provides an instrument for
individuals have time to measuring five key elements of an
incubate ideas organization’s entrepreneurial climate:
5. ORGANIZATIONAL
BOUNDARIES—the Module 2 Summary
extent to which people
are encouraged to look
The entrepreneurial perspective in that are there. Some of the traits involved in
individuals. deals with topics that can be the risk area indicate that the entrepreneur
useful in becoming an entrepreneur. Most must be a calculated risk-taker instead of a
of the topics have to do with personal and high-risk taker. Also, the entrepreneur
psychological traits that are hard to measure must have a tolerance for failure; otherwise,
but are identifiable. It describes the most there would be no risk. There are other
common characteristics associated with traits that are personal, such as vision, self-
successful entrepreneurs, the elements confidence, and optimism. These traits can
associated with the “dark side” of help with self-motivation and attitudes.
entrepreneurship, as well as the ethical
challenges that entrepreneurs confront. An examination of failure and the grief
recovery process is introduced because
In attempting to explain the entrepreneurial failure is so often a learning experience for
mindset within individuals, this module entrepreneurs.
presents the concepts of entrepreneurial
cognition and metacognition in examining The dark side of entrepreneurship, which
the ways in which entrepreneurs view encompasses the risks confronted by
opportunities and make decisions. Concepts entrepreneurs, including financial, career,
from cognitive psychology are increasingly psychic, family, and social risk. These risks
being found to be useful tools to help probe can lead to many types of stress caused by
entrepreneurial-related phenomena, and, loneliness, immersion in business, people
increasingly, the applicability of the problems, and the need to achieve. Possible
cognitive sciences to the entrepreneurial solutions to ease stress are networking,
experience is cited in the research literature. getting away from it all, communicating with
The entrepreneurial cognitions view offers subordinates, finding satisfaction outside
an understanding as to how entrepreneurs the company, and delegating. These, of
think and “why” they do some of the things course, are not sure bets for curing stress
they do. For example, Cognitive adaptability, but they can help.
which can be defined as the ability to be The ethical side of entrepreneurship. Ethics
dynamic, flexible, and self-regulating in is a set of principles prescribing a behavioral
one’s cognitions given dynamic and code that explains right and wrong; it also
uncertain task environments, is important in may outline moral duty and obligations.
achieving desirable outcomes from Because it is so difficult to define the term, it
entrepreneurial actions. is helpful to look at ethics more as a process
Characteristics of successful entrepreneurs. than as a static code. Entrepreneurs face
This list is long and ever-expanding and the many ethical decisions, especially during the
characteristics are not exclusively the ones early stages of their new ventures.
necessary to become a successful Decisions may be legal without being ethical,
entrepreneur. Some characteristics are and vice versa. When making decisions that
commitment, determination, and border on the unethical, entrepreneurs
perseverance, which are all goal- commonly rationalize their choices. These
oriented. Other traits are correcting rationalizations may be based on morally
problems and seeking associates with questionable acts committed “against the
feedback. These are only a few of the many
firm” or “on behalf of the firm” by the
managers involved. Within this framework
are four distinct types of managerial roles:
non-role, role failure, role distortion, and
role assertion.
It is also important for entrepreneurs to
realize that many decisions are complex and
that it can be difficult to deal with all of a
decision’s ethical considerations. Some of
them may be overlooked, and some may be
sidestepped because the economic cost is
too high. In the final analysis, ethics is
sometimes a judgment call, and what is
unethical to one entrepreneur is viewed as
ethical to another. Despite the ever-present
lack of clarity and direction in ethics,
however, ethics will continue to be a major
issue for entrepreneurs during the new
century.
To establish ethical strategies, some
corporations create codes of conduct. A
code of conduct is a statement of ethical
practices or guidelines to which an
enterprise adheres. Codes are becoming
more prevalent in organizations today, and
they are proving to be more meaningful in
their implementation.
Module 3 – General Education Elective ▪ Ecopreneurship, which refers to
environmental entrepreneurship with
3.1 Social Entrepreneurship entrepreneurial actions contributing to
preserving the natural environment
Defining the Social Entrepreneur
including the Earth, biodiversity, and
Social entrepreneurs are sometimes referred to as: ecosystem.
▪ Social entrepreneurship, which
encompasses the activities and
▪ Public Entrepreneurs
processes undertaken to discover,
▪ Civic entrepreneurs
define, and exploit opportunities in
▪ Social innovators
order to enhance social wealth.
▪ Corporate social responsibility, which
Social entrepreneurs are change agents:
refers to actions that appear to further
some social good, beyond the interests
▪ They create large-scale change of the firm.
using pattern-breaking ideas
▪ They address the root causes of
Ecopreneurship
social problems
▪ They possess the ambition to The environment stands out as one of the major
create systemic change by challenges of social enterprise.
introducing a new idea and
persuading others to adopt. Entrepreneurs have an enormous challenge to build
socially responsible organizations for the future.
These types of transformative changes can be Ecovision—attention to employees, the organization,
national or global. They also can be highly localized— and the environment—is a possible leadership style
but no less powerful—in their impact. for accomplishing this.

Defining the Social Enterprise A plan to create a sustainable future through a


practical, clearly stated strategy, as defined by
There are challenges to the boundaries of what is and Hawken and McDonough:
what isn’t a social enterprise.
1. Eliminate the concept of waste.
It is generally agreed that social entrepreneurs and
2. Restore accountability.
their ventures are driven by social goals; that is, the
3. Make prices reflect costs.
desire to benefit society in some way.
4. Promote diversity.
But because the social mission of social 5. Make conservation profitable.
entrepreneurs is the most important criterion, not 6. Insist on accountability of nations.
wealth creation, arguments are made any social
enterprise should be in the world of not-for-profit Shared Value and the Triple Bottom Line
organizations.
The Triple Bottom Line (TBL) is an accounting
3.2 Social Enterprise and Sustainability framework that goes beyond the traditional
measures of profit, return on investment,
Social Enterprise and Sustainability and shareholder value to include environmental and
social dimensions.
The basic challenge of social enterprise—addressing
the obligations of a business to society—is the same "Shared value” is an approach to creating economic
for all types of businesses—but questions concerning value that also creates value for society by addressing
the extent to which corporations should be involved its needs and challenges.
in social obligations to society is open to debate.
Bottom-Line Measures of Economic Performance
Sustainable Entrepreneurship
▪ Personal income
Sustainable entrepreneurship includes:
▪ Cost of underemployment Methods of Going International
▪ Establishment sizes
▪ Job growth Methods of going international are importing,
▪ Employment distribution by sector exporting, international alliances and joint ventures,
▪ Percentage of firms in each sector direct foreign investment, and licensing
▪ Revenue by sector contributing to
IMPORTING
gross state product
Importing is buying and shipping foreign-produced
Bottom-Line Measures of Environmental Performance goods for domestic consumption.

▪ Hazardous chemical EXPORTING


concentrations Exporting is the shipping of a domestically produced
▪ Selected priority pollutants good to a foreign destination for consumption.
▪ Electricity consumption
▪ Fossil fuel consumption
▪ Solid waste management
▪ Hazardous waste management INTERNATIONAL ALLIANCES AND JOINT VENTURES
▪ Change in land use/land cover
Three main types of international alliances: informal
international cooperative alliances; formal
Bottom-Line Measures of Social Performance
international cooperative alliances (ICAs); and
international joint ventures.
▪ Unemployment rate
▪ Median household income
▪ Informal alliances
▪ Relative poverty
are not legally
▪ Percentage of population with a
binding and are
post-secondary degree or
limited in scope and
certificate
time.
▪ Average commute time
▪ Formal alliances
▪ Violent crimes per capita
usually require a
▪ Health-adjusted life expectancy
formal contract with
specifics about what
3.3 Global Environment for Entrepreneurship each company
contributes and
Global Marketplace
involve a greater
Global Entrepreneurs commitment by
each company and a
Global entrepreneurs rely on global networks for transfer of
resources, design, and distribution. proprietary
information.
They rise above nationalistic differences to see the ▪ Joint ventures occur
big picture of global competition without abdicating when firms analyze
their own nationalities. the benefits of
creating a
They confront the learning difficulties of language
relationship, pool
barriers head-on, recognizing the barriers such
their resources, and
ignorance can generate.
create a new
venture. Joint
ventures imply the
sharing of assets,
profits, risks, and
venture ownership.
Advantages of Joint Ventures ▪ Government
regulations
▪ Combine the ▪ Political climate
strengths of the ▪ Infrastructure
partners involved ▪ Distribution
and thereby increase channels
competitive position. ▪ Competition
▪ Market size
▪ Intimate knowledge ▪ Local customs
of the local and culture
conditions and
government where INTERNATIONAL THREATS AND RISKS
the facility is located.
Dangers of foreign markets include political,
▪ Use the resources of
economic, and financial risks, including:
the other firms
involved in the
venture. ▪ Ignorance
▪ Strategic fit. ▪ Uncertainty
▪ Lack of
information
Disadvantages of Joint Ventures
▪ Restrictions
imposed by the
▪ Fragmented control.
host country
▪ Unstable
DIRECT FOREIGN INVESTMENT governments
▪ Changes in tax
A direct foreign investment is a domestically
laws
controlled foreign production facility. Does not imply
▪ Rapid rises in
that the firm owns a majority of the operation; can
costs and raw
be achieved by acquiring an interest in an ongoing
materials
foreign operation, by obtaining a majority interest in
▪ Fluctuating
a foreign company, by purchasing part of the assets
exchange rates
of a foreign firm, or by building a facility in a foreign
▪ Repatriation of
country.
profits and
LICENSING capital

Licensing is a business arrangement in which the 3.4 Opportunity Identification: The Search for New
manufacturer of a product (or a firm with proprietary Ideas
rights over a certain trademark or technology) grants
permission to some other group or individual to Opportunity identification is the central domain of
manufacture that product in return for specified entrepreneurship. The first step for any entrepreneur
royalties or other payments. is the identification of a “good idea.”
Three basic types of licensing arrangements revolve Sources of Innovative Ideas
around patents, trademarks, and technical know-
how. Entrepreneurs, ever alert to opportunities that
inhabit the external and internal environments
Researching Foreign Markets around them, often spot potential opportunities in all
the following areas:
Important parameters to identify and research
include: TRENDS

Trends signal shifts in the current paradigms (or


thinking) of the major population. Potential
entrepreneurial ideas: social trends, technology The Role of Creative Thinking
trends, economic trends, government trends
Creativity is the generation of ideas that results in the
UNEXPECTED OCCURRENCES improved efficiency or effectiveness of system.

Unexpected occurrences are the unexpected Two approaches to creative problem


successes or failures that prove to be a major solving: adapting or innovating.
surprise.
The Nature of the Creative Process
INCONGRUITIES
Creativity is a process that can be developed and
Incongruities exist when there is a gap or difference improved.
between expectations and reality.
It is a distinct way of looking at the world that is often
PROCESS NEEDS illogical, involving seeing relationships among things
that others have not seen.
Process needs exist whenever there is demand for
the entrepreneur to innovate and answer a particular The creative process has four commonly agreed-on
need. phases or steps, as itemized below.

INDUSTRY AND MARKET CHANGES PHASE 1: BACKGROUND OR KNOWLEDGE


ACCUMULATION
There are continual shifts in the marketplace caused
by advances in technology, industry growth, etc. The Background or knowledge accumulation provides the
entrepreneur needs to be able to take advantage of individual with a variety of perspectives on the
any resulting opportunity. situation. This helps the entrepreneur develop a basic
understanding of the product or venture to be
DEMOGRAPHIC CHANGES undertaken.
Demographic changes arise from changes in PHASE 2: THE INCUBATION PROCESS
population, age, education, occupation, geographic
locations, etc. The incubation process allows the individual to
subconsciously mull over the information gathered
PERCEPTUAL CHANGES during the preparation stage. The individual “sleeps
on it.”
Perceptual changes occur in people’s interpretation
of facts and concepts. PHASE 3: THE IDEA EXPERIENCE
KNOWLEDGE-BASED CONCEPTS The idea experience is the time when the idea or
solution the individual is seeking is discovered.
Knowledge-based concepts lead to the creation or
development of something new. PHASE 4: EVALUATION AND IMPLEMENTATION
The Knowledge and Learning Process Successful entrepreneurs must be able to identify
workable ideas, which they have the skills to
Entrepreneurs must be able to learn from their
implement.
experiences, acquiring and transforming information,
knowledge, and experience into recognizable Developing Your Creativity
opportunities through the exercise of their cognitive
abilities. To improve one’s creative talents, be aware of some
of the habits and mental blocks that stifle creativity
3.5 Entrepreneurial Imagination and Creativity and practice exercises designed to increase creative
abilities.
The key to innovation is blending imaginative and
creative thinking with a systematic, logical process 3.6 Innovation and the Entrepreneur
ability.
Innovation is a key function of the entrepreneurship breaking ideas, they address the root causes of social
process. It is the process by which entrepreneurs problems, and they possess the ambition to create
convert opportunities into marketable ideas. systemic change.

The Innovation Process With the huge growth and interest in social
entrepreneurship that we mention in the module
The innovation process is more than just a good idea. comes the challenges to the boundaries of what is
Innovation combines the vision to create a good idea and what isn’t a social enterprise. Because social
with the perseverance to implement the concept. causes can be so different and, at times, so oddly
personal, enterprises that embrace them can be very
Types of Innovation
tough to decipher. It seems that the best way to end
the confusion is to accept social entrepreneurship
o Invention: Creation of new product service, activity as a continuum, with one extreme being
or process. social entrepreneurs driven exclusively by producing
o Extension: Expansion of a product, service, social benefits, and at the other extreme, social
or process. entrepreneurs motivated primarily by profitability
o Duplication: Replication of an already with social benefits being the means.
existing product, service, or process adding
own creative touch. Sustainable development is perhaps the most
o Synthesis: The combination of existing prominent topic of our time. Scholars suggest that
concepts and factors into new formulation entrepreneurial action can preserve ecosystems,
counteract climate change, reduce environmental
Principles of Innovation degradation and deforestation, improve agricultural
practices and fresh water supply, and maintain
o Be action-oriented; search for new ideas. biodiversity. Sustainable entrepreneurship includes
o Make the product, process, or service ecopreneurship (i.e., environmental
simple and understandable. entrepreneurship), with entrepreneurial actions
o Make the product, process, or service contributing to preserving the natural environment.
customer-based.
Topic #1, includes coverage of a concept referred to
o Start small; begin small, plan for proper
as “shared value.” It is an approach to creating
expansion.
economic value that also creates value for society by
o Aim high; seek a niche in the marketplace.
addressing its needs and challenges. It connects
o Try-test-revise; help work out flaws.
company success with social progress. This concept
o Learn from failures.
coupled with “triple bottom line” thinking (profits,
o Follow a milestone schedule; have schedule
people, and the planet) will shape the transformation
in order to plan and evaluate the project.
of organizations in the twenty-first century.
o Reward heroic activity and give it respect.
o Work, work, work! Doing business globally is rapidly becoming a
profitable and popular strategy for many
Module 3 Summary entrepreneurial ventures. The North American Free
Trade Agreement, the EU (European Union), and the
This module covers the challenge of social enterprise World Trade Organization (WTO) are examples of the
that has emerged in this century as a major issue for powerful economic forces creating opportunities for
entrepreneurs. The social enterprise consists of global entrepreneurs.
obligations that a business has to society. The boom
in social entrepreneurship and its promise of ending Topic #2, examined the importance of creative
daunting social problems across the globe are of thinking and innovation to the entrepreneur.
particular importance. Studies reveal that Opportunity identification was discussed in relation
entrepreneurs recognize social enterprise as part of to the knowledge and learning needed to recognize
their role and that the structure of smaller firms good ideas. The sources of innovative ideas were
allows entrepreneurs to influence their organizations outlined and examined. The creativity process was
more personally. Social entrepreneurs are change then described, and ways of developing creativity
agents: they create large-scale change with pattern- were presented. Exercises and suggestions were
included to help the reader increase the
development of his or her creativity. The nature of
the creative climate also was presented.

The four basic types of innovation—invention,


extension, duplication, and synthesis—were
explained. The last part of the module reviewed the
misconceptions commonly associated with
innovation and presented the major innovation
principles.

This module also covers the importance of creative


thinking and innovation to the entrepreneur.
Opportunity identification was discussed in relation
to the knowledge and learning needed to recognize
good ideas. The sources of innovative ideas were
outlined and examined. The creativity process was
then described, and ways of developing creativity
were presented. Exercises and suggestions were
included to help the reader increase the
development of his or her creativity. The nature of
the creative climate also was presented.

The four basic types of innovation—invention,


extension, duplication, and synthesis—were
explained. The last part of the chapter reviewed the
misconceptions commonly associated with
innovation and presented the major innovation
principles.
Module 4 – General Education Elective 5. Lack of Venture Uniqueness

4.1 The Challenges and Pitfalls in New Ventures


▪ A new venture should be unique.
The reasons that entrepreneurs start new ventures ▪ Product differentiation is needed to
are similar to the characteristics (as discussed in separate product from those of
competitors.
previews modules) on the entrepreneurial mind-set:

(1) The need for approval 6. Ignorance of Legal Issues


(2) The need for independence
(3) The need for personal development Business is subject to many legal requirements:
(4) Welfare (philanthropic) considerations
(5) Perception of wealth ▪ A safe workplace
(6) Tax reduction and indirect benefits ▪ Reliable and safe products and
(7) Following role models services
▪ Necessity for trademarks, patents,
and copyrights
Pitfalls in Selecting New Ventures
4. 2 Critical Factors for New Venture Development
Six of the most important pitfalls commonly
encountered in the process of selecting a new Five factors are critical during the prestart-up and
venture are listed below. start-up phases of a new venture:
1. Lack of Objective Evaluation (1) the relative uniqueness of the venture,
(2) the relative investment size at start-up,
(3) the expected growth of sales and/or profits as the
▪ Many entrepreneurs lack objectivity.
venture moves through its start-up phase,
▪ All ideas should be subject to rigorous
(4) the availability of products during the prestart-up
study and investigation.
and start-up phases, and
(5) the availability of customers during the prestart-
2. No Real Insight into the Market up and start-up phases.

▪ Entrepreneurs must project the life Uniqueness


cycle of the new product.
▪ Timing of product is critical. Range of uniqueness in a new venture can be
considerable.
3. Inadequate Understanding of Technical Uniqueness is further characterized by the length of
Requirements time a non-routine venture will remain non-routine.

▪ Entrepreneurs need to be thorough in Investment


studying a new product.
Required capital investment can vary considerably.
▪ Unexpected technical difficulties
frequently pose time-consuming and Extent and timing of funds needed is critical.
costly problems.
Key questions to ask to determine the amount of
4. Poor Financial Understanding funding needed during the start-up phase:

▪ Entrepreneurs are sometimes ignorant


of costs.
▪ Entrepreneurs are sometimes victims ▪ Will industry growth be sufficient to
of inadequate research and planning. maintain break-even sales to cover a
▪ Entrepreneurs quite often high fixed cost structure during the
underestimate development costs by start-up period?
wide margins.
▪ Do the principal entrepreneurs have ▪ May be possible to attract funds raised
access to substantial financial reserves through public or private placements.
to protect a large initial investment?
▪ Do the entrepreneurs have the Product Availability
appropriate contacts to take advantage
of various environmental o Goods or services must be available.
opportunities? o Lack of product availability can affect the
▪ Do the entrepreneurs have both company’s image and its bottom line.
industry and entrepreneurial track
records which justify the financial risk
Customer availability
of a large-scale start-up?
o Risk continuum (two extremes):
Growth of Sales
o Customers willing to pay cash before
Key questions to ask about growth of sales during delivery.
the start-up phase: o Venture begun not knowing exactly who will
buy the product.
o Two critical considerations:
▪ What is the growth pattern anticipated
o How long will it take to determine who the
for new-venture sales and profits?
customers are?
▪ Are sales and profits expected to grow
o What are the customers’ buying habits?
slowly or level off shortly after start-
up?
▪ Are large profits expected at some 4.3 Why New Ventures Fail
point with only small or moderate sales
Most studies have found that the factors underlying
growth?
the failure of new ventures are within the control of
▪ Are both high sales growth and high
the entrepreneur.
profit growth likely?
▪ Will there be limited initial profits with Three major categories of causes for failure:
eventual high-profit growth over a
multiyear period?
• product/market problems

In answering these questions, it is important to


poor timing, product design problems,
remember that most ventures fit into one of the
inappropriate distribution strategy, unclear business
three following venture classifications:
definition, over-reliance on one customer

▪ Lifestyle ventures
• financial difficulties
▪ Independence, autonomy, and control
are the primary driving forces.
▪ Sales and profits are deemed to initial undercapitalization, assuming debt too
provide a sufficient and comfortable early, venture capital relationship problems
living for the entrepreneur.
▪ Small profitable ventures • managerial problems
▪ Financial considerations play a major
role. concept of a team approach, human resource
▪ Autonomy and ownership control are problems
important factors.
▪ High-growth ventures
▪ Significant sales and profit growth are
expected.
▪ May be possible to attract venture 4.4 Creating New Ventures
capital money.
Creating New Ventures LESS FEAR ABOUT SUCCESSFUL FUTURE OPERATION
- A successful business has already proved that it has
Every prospective entrepreneur wants to know the the ability to attract customers and control costs.
best method for getting a new business started.
REDUCED TIME AND EFFORT - An ongoing enterprise
New-New Approach to Creating New Ventures has already assembled the inventory, equipment,
The most effective way to start a new business is via personnel and facilities to run it. An ongoing
the introduction of new products or services into a enterprise has already established relationships with
market. Most business ideas for new ventures come suppliers, bankers, and other business people.
from one’s experience, such as prior jobs, hobbies or
interests, and personally identified problems. A GOOD PRICE - It may be possible to purchase on
ongoing venture at a very good price.
New-Old Approach to Creating New Ventures
Most small ventures do not start with a totally unique Evaluation of the Selected Venture
idea. Instead, they often “piggyback” on someone Specific factors can be useful in evaluating the
else’s idea by either improving a product or offering a venture being offered, such as the local environment
service in an area where it is not currently available. of the business, its location, profit potential, and
tangible and intangible business assets.

Key Questions to Ask


Examining the Financial Picture When Creating New
Ventures Asking the right questions is critical.
The worst thing an entrepreneur can do is adopt an
“all or nothing” strategy to creating a new venture. Why is the business being sold?
The entrepreneur must consider the enterprise’s What is the current physical condition of the business?
financial picture. Consideration of start-up and What is the condition of the inventory?
monthly expenses is a must. The entrepreneur must What is the state of the company’s other assets?
be concerned with upside gain and downside loss How many of the employees will remain?
(the profits the business can make and the losses it What type of competition does the business face?
can suffer). The entrepreneur must gain an adequate What does the firm’s financial picture look like?
return on the amount of money risked. Negotiating the Deal, the potential buyer must
4.5 Acquiring an Established Entrepreneurial Venture negotiate the final deal. Information, time, pressure,
and alternatives are all factors that should be
Acquiring an Established Entrepreneurial Venture considered in the negotiations. Without reliable
information, the buyer is at a disadvantage; having
Prospective entrepreneurs may elect to purchase an more time to make the deal is an advantage to that
existing business rather than start one, but party; pressure from other owners can influence the
purchasing a business venture is a complex process. deal; and a lack of alternatives in whether to make
the deal can conclude negotiations quickly.
Personal Preferences - Entrepreneurs need to limit
their choices of ventures to buy by recognizing
certain personal factors: background, skills, interests,
and experience all factors that should be weighed in 4.6 Franchising
selecting the type of business to buy.
Franchising: The Hybrid
Examination of Opportunities - Business brokers,
newspaper ads, trade sources, and professional A franchise is an arrangement in which the owner of
sources can all be sources of information for possible a trademark, trade name, or copyright has licensed
businesses to buy. others to use it in selling goods or services. A
franchisee is the purchaser of a franchise, and a
Advantages of Acquiring an Ongoing Venture franchisor is the seller of the franchise.
Three of the most important advantages of acquiring How Franchising Works
an ongoing venture are discussed below.
The franchisee usually contracts for the UNFULFILLED PROMISES—In some cases, especially
following business package: among less-known franchisors, the franchisees have
not received all they were promised.
▪ Make a financial investment
Evaluating Franchising Opportunities
in the operation
▪ Obtain and maintain a - activities that potential franchisees perform:
standardized inventory and/or
equipment package Learning of Franchising opportunities
▪ Maintain a specified quality of Investigating the franchisor
performance Seeking professional help
▪ A franchise fee Making The decision: It’s up to the entrepreneur
▪ Engage in a continuing
business relationship Module 4 Summary

The franchisor usually provides: The complexity of factors involved in new-venture


start-up makes it difficult to clearly assess and
▪ The company name evaluate each one. In addition, the difficulty of
▪ Symbols, logos, designs, and obtaining reliable data on failed firms adds to this
facilities dilemma. Improvements are being made, however,
▪ Professional management and new-venture assessment is becoming a stronger
training process.
▪ Sale of specific merchandise
A number of pitfalls may occur in the selection of a
necessary for the unit’s
new venture: lack of an objective evaluation of the
operations at wholesale prices
venture, lack of insight into the market, inadequate
▪ Financial assistance
understanding of technical requirements, poor
▪ Continuing aid and guidance
financial understanding, lack of venture uniqueness,
and failure to be aware of legal issues.
Advantages of Franchising
When assessing a new venture, an entrepreneur
TRAINING AND GUIDANCE - Franchisor usually needs to consider several critical factors: the
provide both training and guidance to the Franchisee uniqueness of the good or service, the amount of
BRAND-NAME APPEAL - Buying a well-known capital investment required to start the venture, the
franchise, a big name one has, a good chance to growth of sales, and the availability of the product.
succeed
A PROVEN TRACK RECORD - The number of years (5 Some major reasons new ventures fail are
to 10) in operation, and the number of units shows inadequate knowledge of the market, faulty product
how successful the operations have been performance, ineffective marketing and sales effort,
FINANCIAL ASSISTANCE - Some franchisors do inadequate awareness of competitive pressures,
provide help to franchisees get started by lending rapid product obsolescence, poor timing, and
money and not requiring any repayment until the undercapitalization. In drawing together these and
operation is running smoothly. other reasons, recent research reveals three major
categories of causes for failure: product/market
Disadvantages of Franchising problems, financial difficulties, and managerial
problems. In addition, entrepreneurs face internal
FRANCHISE FEES—It is not uncommon to be faced
and external problems.
with fees as a franchisee
The feasibility of the entrepreneur’s product or
FRANCHISOR CONTROL—The franchisor generally
service can be assessed by asking the right questions,
exercises a fair amount of control over the operation
by making a profile analysis of the venture, and by
in order to maintain a degree of uniformity.
carrying out a comprehensive feasibility study.

The easiest and best way to approach a new business


venture is to design a unique product or service.
Sometimes this involves what is called a new-new
approach. In most instances, however, the
prospective owner-manager must be content to use a
new-old approach by “piggybacking” on someone
else’s ideas. This involves either expanding on what
the competition is doing or offering a product or
service in an area where it is not presently available.

On the financial side, the prospective owner-manager


needs to examine the enterprise’s financial
picture and to determine the costs of setting up the
operation and the amount of revenue that will be
generated during the initial period. Finally, the
prospective owner-manager must review a series of
other operational considerations ranging from the
building, merchandise, and equipment needed for
operations to record keeping, insurance, legal,
marketing, and personal matters.

Another opportunity is the purchase of an existing


successful firm. It has a number of advantages. Three
of the most important are that its successful future
operation is likely, the time and effort associated with
starting a new enterprise are eliminated, and a
bargain price may be possible.

Before deciding whether to buy, however, the


prospective owner needs to ask and answer a series
of “right questions,” Some of these follow: Why is the
business being sold? What is the physical condition of
the business? What is the condition of the inventory?
What is the state of the company’s other assets?
How many of the employees will remain? What
competition does the business face? What is the
firm’s financial picture?

After all, questions have been answered satisfactorily,


the prospective buyer must negotiate for the
business. In the final analysis, however, the
prospective owner should be concerned with buying
the company’s assets at market value and then
paying something for goodwill if it is deemed an
asset.
Module 5 – General Education Elective amounts of time to complete, and therefore isn't
updated very often in a timely manner as the
5.1 Business Model Canvas vs. Lean Canvas
business environment changes.
As an adaptation of the original Business Model
Maurya's Lean Canvas creates a quick method for a
Canvas, Lean Canvas is designed to be a fast, easy
start-up entrepreneur to blue-print his or her
method for start-up entrepreneurs to plan and
business in about 20 minutes. This encourages
execute business models. This lesson defines Lean
ongoing updates due to the ease of completing the
Canvas and identifies its primary principles.
canvas. The design prioritizes actionable items, those
Lean Canvas Business Modeling items that lead directly to actions to be taken, and
high risk (meaning areas of extreme uncertainty)
What is a canvas? In a painting, the canvas holds the factors of start-up endeavors. So, the key principles
entire image; if any part of the image isn't on the of the Lean Canvas are ease/speed in completion,
canvas, then it isn't seen by the viewer. If you're a focus on high risk aspects of start-ups, and prioritize
gamer, you might automatically associate the word actionable items related to building a business.
canvas with 'canvasing an area'. This instruction
means that an entire area should be searched. There are nine blocks included in Lean Canvas. Let's
look at them now.
In both of these cases, the word canvas represents
the entirety of a thing. Problem

Now consider the word lean. Lean meats are those Starting with a clear and concise problem is the only
without excess fats. The word lean invokes images of way to build a successful start-up business. The
simplicity, a lack of excess. problem is the reason for the business, the motivator
for the product; striving for its solution is the reason
These images explain the basic concept behind Ash the start-up exists. The problem section also includes
Maurya's Lean Canvas. It's a simple, one-page a mention of the existing alternatives, or solutions
business model designed to allow its user to visualize already in existence for the same problem. To keep
an entire business plan at a glance. Maurya adapted the lean canvas lean means that a user should only
his model from Alexander Osterwalder's original list up to three problems in this box.
Business Model Canvas, to focus on the specific
environment of start-up businesses. Solution

The solution is the heart of the product to be offered


by the start-up. Each problem listed in the previous
box should have a possible solution listed in this
section.

Key Metrics

Key metrics are the life line of the business. They


keep track of any numbers deemed necessary to
quickly get a feel for the strength and well-being of
5.2 Lean Canvas the business. Monitoring the correct key metrics of a
The key principles of the Lean Canvas and details how start-up can determine success or failure.
it differs from Osterwalder's Business Model Canvas. Unique Value Proposition
Key Principles The unique value proposition is a statement that
Lean Canvas focuses on start-up businesses. Start-up clearly shows how the business is different and offers
businesses are high risk and high action. The value over all other existing alternatives. It answers
traditional business model canvas can take large the questions 'How' and 'Why' customers should pay
attention to the business. The answers to these
questions would be listed in the incorporated section that you have a solid idea, but getting your thoughts
of high-level concept. written down and worked out can be a lot more
complicated.
Unfair Advantage

Maurya describes unfair advantage as something


that's developed over time and can't be easily gained. From ideas for new businesses to concepts for
He acknowledges that a start-up's first few Lean new products and services, creating a coherent plan
Canvas plans will likely not have anything to add to can take weeks or months. Lean Canvas is a planning
this box, but over time the company's unfair method that helps to get to the heart of the idea. It
advantage will become clear. puts everyone on one page, helping to set out the
key information that is needed, without any of the
Channels
unnecessary details.
Channels are simply identified means to connect with
customers.
Lean Canvas is a one-page business plan
Customer Segments
method created by Ash Maurya, which is adapted
Customer segments is a box that lists target from the Business Model Canvas by Alexander
customers and/or users Understanding the Osterwalder. The plan features a number of blocks to
characteristics of an ideal user is included in this box help you map out some key points that will help you
under the subheading early adopters. turn a business idea into something more concrete.
The Lean Canvas is created especially for
Cost Structure entrepreneurs to make it easier for them to get a
clear and simple idea of what they’re doing.
The cost structure box is a large box dominating the
bottom third of the left side of the canvas. In this box,
the entrepreneur should list all costs associated with
the business, including fixed and variable costs. The lean design and the limited boxes of the
Lean Canvas are easy to understand, and they
Revenue Streams encourage entrepreneurs to think carefully. There is
only so much space to use, which means it is
Dominating the bottom right third of the canvas is
essential to boil down key points into the most
the box revenue streams allowing the user to list and
important information. It recognizes that the
monitor all avenues of revenue for the start-up.
business plan is for the entrepreneur and is rarely
The Difference shown to other people. It does not need to be
extremely detailed when the point is to get to the key
As mentioned previously, the Lean Canvas was things that matter when creating a business plan.
developed from Alexander Osterwalder's original
Business Model Canvas. Boxes on the canvas that
were changed were done so in order to focus on the
volatile needs of a start-up entrepreneur. Only four
boxes were altered from the original for reasons of
focusing on high-risk and actionable items. Please
watch this video to help you better understand our
lesson,

Module 5 Summary

One of the biggest challenges for entrepreneurs


can be turning your ideas into plans. You might think
Module 6- Gen Elective Education based sites, pool money from investors willing to lend
capital at agreed-upon rates. Once thought of as an
6.1 Sources of Capital for Entrepreneurs: Debt versus alternative funding option only for entrepreneurs
Equity Financing unable to qualify for commercial loans, P2P lending is
beginning to attract borrowers among established
The Search for Capital entrepreneurs seeking quick capital without the
administrative overhead of traditional lenders.
Every entrepreneur faces the challenge of finding
start-up capital. There are numerous possibilities and OTHER DEBT-FINANCING SOURCES
combinations of financial packages that may be
appropriate for a business. Trade credit—Given by suppliers who sell goods on
account; must be paid in 30 to 90 days.
This module will examine the various forms of capital
formation for entrepreneurs. Initial consideration will Accounts receivable financing—Short-term financing;
be given to debt and equity financing in the form of requires collateral.
commercial banks, trade credit, accounts receivable
Factoring—Sale of accounts receivable.
financing, factoring and finance companies, and
various forms of equity instruments. Finance companies—Asset-based lenders that lend
money against assets such as inventories, accounts
Debt versus Equity Financing
receivable, and equipment
The use of debt to finance a new venture requires a
Equity Financing
payback of funds plus a fee, whereas equity financing
Requires sharing ownership and profit with the
involves the sale of some of the ownership in the
funding source.
venture.
PUBLIC OFFERINGS
Debt Financing - a popular for short term borrowing
(one year or less) for working capital and for long Advantages of public offerings:
term borrowing (one to five years or more) for the
purchase of property or equipment.
▪ Size of capital amount
COMMERCIAL BANKS ▪ Liquidity
▪ Value
Advantages of Debt Financing ▪ Image

▪ No relinquishment of ownership. Disadvantages of public offerings


▪ More borrowing allows for potentially
greater return on investment. ▪ Costs
▪ During periods of low interest rates ▪ Disclosure
opportunity cost is justified. ▪ Requirements
▪ Shareholder pressure
Disadvantages of Debt Financing
6.2 The New Marketing Concept for Entrepreneurs
▪ Regular (monthly) interest payments
are required. The new marketing logic requires a fundamental
▪ Cash-flow problems can intensify rethinking of the old rules that applied in a world of
because of payback responsibilities. stability and control.
▪ Heavy use of debt can inhibit growth
and development. To illustrate this major rethinking in marketing, we
must shift from the 4Ps to the 4Cs:
PEER-TO-PEER LENDING (P2P) - is the practice of
lending money to unrelated individuals, or “peers,” • From Product to Cocreated
without going through a bank or other traditional • From Promotion to Communities
financial institution. Social lenders, often Internet- • From Price to Customizable
• From Place to Choice often used when respondents are widely dispersed
and have low response rates. Telephone and
6.3 Marketing Research personal interviews involve verbal communication
with respondents and provide higher response rates.
Marketing research involves the gathering of Personal interviews are the most expensive and
information about a particular market followed by people are reluctant to grant them. Experimentation
analysis of that information. is a form of research that concentrates on
investigating cause-and-effect relationships.
Defining the Research Purpose and Objectives
DEVELOPING AN INFORMATION-GATHERING
1. Identify where potential customers go to INSTRUMENT
purchase the good or service in question.
The questionnaire is the basic instrument for a
2. Identify why they choose to go there.
survey. Several considerations for designing a
3. Identify the size of the market and how much of
questionnaire:
it can the business capture.
4. Identify how the business compares with
competitors. o Make each question pertain to a specific
5. Identify the impact the business’s promotion has objective.
on customers. o Place simple questions first.
6. Identify the types of products or services desired o Avoid leading and biased questions.
by potential customers. o Ask “How could this question be
misinterpreted?”
o Give concise but complete directions.
Gathering Secondary Data
o Use scaled questions rather than simple
yes/no questions.
1. Secondary data consist of information that has
already been compiled.
Quantitative versus Qualitative Marketing Research
2. Less expensive to gather than primary data.
3. Secondary data may be internal or external.
o Quantitative research involves empirical
assessments from numerical
o Internal secondary data consist of
measurements. Uses larger samples and
information that exists within the venture
statistical analyses to generate results. Is
such as business records.
“objective.”
o External secondary data are available in
o Qualitative research involves in-depth
periodicals, trade association literature, and
informational assessment. Uses smaller
government publications.
samples and generates “subjective” results.

4. Several problems occur due to the use of


6.4 Social Media Marketing
secondary data.
Social media marketing describes the use of social
o Data may be dated and less useful. networks, online communities, blogs, wikis, and other
o Units of measure in secondary data may not online collaborative media for marketing purposes.
fit current problems.
Three important aspects to social media marketing:
Gathering Primary Data
• Create something of value (an event, a video, a
Primary data consist of new information accumulated tweet, or a blog entry, etc.) that attracts
through observational methods and questioning attention and becomes viral in nature.
methods. Observational methods avoid contact with • Enable customers to promote a message
respondents and can be used economically. themselves with multiple online social media
Questioning methods involve contact with the venues.
respondents. Surveys include contact by mail, • Encourage user participation and dialogue.
telephone, and personal interviews. Mail surveys are
Key Distinctions of Social Media Marketing 6.5 The Components of Effective Marketing

Useful distinctions between traditional marketing Marketing Philosophy


(4Ps) and social media marketing (4Cs) based on the
customer focused concept: • A production-driven philosophy—based on the
belief “produce efficiently and worry about sales
• Control versus contributions later.”
• Trust building o A sales-driven philosophy—focuses on
• Two-way communication personal selling and advertising to persuade
customers to buy the company’s output.
Developing a Social Media Marketing Plan o A consumer-driven philosophy—relies on
research to discover consumer preferences,
Social media marketing plan details an organization’s desires, and needs before production
social media goals and the actions necessary to actually begins
achieve them.

Critical steps for the entrepreneur to keep in mind: Market Segmentation

Market segmentation is the process of identifying a


• Listen specific set of characteristics that differentiate one
• Identify group of customers from the rest.
• Categorize
• Appraise Consumer Behavior
• Implement
There are many types and patterns of consumer
• Collaborate
characteristics. Marketing experts have tied these
• Contribute characteristics to the five types of consumers: (1)
• Convert innovators, (2) early adopters, (3) early majority, (4)
• Monitor late majority, and (5) laggards.

Mobile Marketing Five common ways consumers view a product or


service: as convenience goods, shopping goods,
Mobile marketing applications allow the creation and specialty goods, unsought goods, and new products.
exchange of user-generated content and a plethora
of marketing opportunities, such as text messaging,
mobile applications, and mobile advertising via
Common mobile computing devices include cell 6.6 Pricing Strategies
phones, PDAs, smartphones, tablet PCs, and
netbooks. The following factors affect entrepreneurs in the
pricing of their products or services:
Mobile marketing and the use of social media are
potentially more important than almost any other • The degree of competitive pressure
type of marketing. • Availability of sufficient supply
• Seasonal or cyclical changes in demand
Mobile social media applications can be • The costs of distribution
differentiated based on location-sensitivity. The most • The product’s life-cycle stage
sophisticated forms of mobile social media • Changes in production costs
applications are those that account for both time and • Prevailing economic conditions
location simultaneously. • Customer services provided by the seller
• Amount of promotion done
The overall mobile social media strategy can be
• The market’s buying power
complicated, but following the “Four Is” (integrate,
individualize, involve, and initiate) will help one grasp
the overall strategy.
Views of Pricing are not totally used up in the production of the firm’s
goods and services.
Pricing can be viewed as value, variable, variety,
visible, and virtual. Current Liabilities

Obligations due and payable during the next year or


within the operating cycle (accounts payable, notes
6.7 Understanding the Key Financial Statements payable, taxes payable, and loans payable).

Basic financial statements an entrepreneur needs to Long-Term Liabilities


be familiar with are; the balance sheet, the income
Obligations not due or payable for at least one year
statement, and the cash-flow statement.
or not within the current operating cycle (bank
The Balance Sheet Reports buness’s financial loans).
position at a specific time.
Contributed Capital
The balance sheet is divided into two parts:
When a corporation is owned by individuals who
have purchased stock in the business; various kinds of
o The financial resources owned by the firm stock can be sold by a corporation, the most typical
o The claims against these resources being common stock and preferred stock.

The financial resources the firm owns are Retained Earnings


called assets.
The accumulated net income over the life of the
The claims creditors have against the company are corporation to date; every year this amount increases
called liabilities. by the profit the firm makes and keeps within the
company.
o Short-term liabilities must be paid during
WHY THE BALANCE SHEET ALWAYS BALANCES
the coming 12 months.
o Long-term liabilities are not due and The balance sheet always balances because if
payable within the next 12 months. something happens on one side of the balance sheet,
it is offset by something on the other side.
The residual interest of the firm’s owners is known
as owners’ equity. A Credit Transaction

UNDERSTANDING THE BALANCE SHEET When a company orders materials from a supplier,
their inventory goes up and accounts payable also
The balance sheet has three sections: goes up by the amount the supplier charged. The
increase in current assets is offset by an increase in
▪ assets (Current, Fixed) current liabilities.
▪ liabilities, and
▪ owners’ equity. When the bill is paid by the company by issuing a
check, cash declines by the billed amount. At the
same time, accounts payable decreases by this same
Current Assets
amount. Again, these are offsetting transactions, and
Cash and other assets expected to be turned into the balance sheet remains in balance.
cash, sold, or used up during a normal operating cycle
A Bank Loan
(cash, accounts receivable, inventory, prepaid
expenses) A company may have an outstanding bank loan of
$200,000 in 2018. If the company increases this loan
Fixed Assets
by $110,000 in 2016, cash goes up by $110,000, and
Land, building, equipment, and other assets expected bank loan increases by the same amount. In addition,
to remain with the firm for an extended period; they if the firm uses this $110,000 to buy new
machinery, cash decreases by $110,000 o How much cash did the firm generate from
and equipment increases by the same amount. operations? Operating cash flows: cash
generated from or used in the course of
A Stock Sale business operations of the firm.
o How did the firm finance fixed capital
A company issues and sells shares of common stock.
expenditures? Financing activities: cash flow
The balance sheet action shows that common
effect of financing decisions of the firm (sale
stock increases as well as cash.
of stocks and bonds, repurchase of
The Income Statement securities, and payment of dividends)
o How much new debt did the firm
Shows the change that has occurred in a firm’s add? Investing activities: cash flow effects
position as a result of its operations over a specific from long-term investing activities, such as
period. purchase or sale of plant and equipment

Revenue: obtained every time a business sells


Module 6 Summary
a product or performs a service

Expenses: major expenses, inclusive of costs of The new marketing logic requires a fundamental
goods sold rethinking of the old rules and realizes that today’s
marketing is dynamic and happening in real-time
Net income: excess of revenue over expenses where the customer is in control. This new marketing
for entrepreneurs includes knowing what a market
UNDERSTANDING THE INCOME STATEMENT consists of, the understanding of marketing research,
the development of a marketing plan, the effective
The typical income statement has five major sections:
understanding and application of social media
(1) sales revenue, (2) cost of goods sold, (3) operating
marketing, and the proper approach to a pricing
expenses, (4) financial expense, and (5) income taxes
strategy.
estimated.
Marketing research involves the gathering of
Revenue—sales revenue is often referred to as gross
information about a particular market, followed by
revenue.
analysis of that information. The marketing research
Cost of Goods Sold—the cost of goods for a given process has five steps: (1) Define the purpose and
period equals the beginning inventory plus any objectives of the research, (2) gather secondary data,
purchases the firm makes minus the inventory on (3) gather primary data, (4) develop an information-
hand at the end of the period. gathering instrument (if necessary), and (5) interpret
and report the information.
Operating Expenses—major expenses, exclusive of
costs of goods sold, are classified as operating Four major reasons that entrepreneurs may not carry
expenses. Expenses often are divided into two broad out marketing research are (1) cost, (2) complexity of
subclassifications: selling expenses and administrative the undertaking, (3) belief that only major strategic
expenses. decisions need to be supported through marketing
research, and (4) belief that the data will be
Financial Expense—financial expense is the interest irrelevant to company operations. Usually, they
expense on long-term loans. misunderstand the value of marketing research or
fear its cost.
Estimated Income Taxes— corporations pay
estimated income taxes. Social media marketing describes the use of social
networks, online communities, blogs, wikis, and other
The Cash-Flow Statement online collaborative media for marketing purposes.
The most common social media marketing tools
The cash-flow statement shows the effects of a
include Twitter, blogs, LinkedIn, Facebook, Flickr, and
company’s operating, investing, and financing
YouTube. A social media marketing plan should be
activities on its cash balance.
developed that details the venture’s social media
Key questions answered by the cash-flow statement: goals and the actions necessary to achieve them.
Mobile devices are now within everyone’s reach, and
thus people are connected with their social networks
constantly. Mobile social media marketing is a fast-
paced and high-impact marketing tool that many
companies have started to use very successfully as
part of their overall marketing strategy. Many
companies are now using mobile social media
applications as their standard communication
strategy to connect with consumers.

Because new start-up ventures are resource-


constrained, the chapter covered some innovative
methods for entrepreneurs to conduct market
research. From there we examined the development
of a marketing concept which has three important
parts. The first part is the formulation of marketing
philosophy. Some entrepreneurs are production-
driven, others are sales-driven, and still, others are
consumer-driven. The entrepreneur’s values and the
market conditions will help determine this
philosophy. The second part is market segmentation,
which is the process of identifying a specific set of
characteristics that differentiates one group of
consumers from the rest. Demographic and benefit
variables often are used in this process. The third part
is an understanding of consumer behavior. Because
many types and patterns of consumer behavior exist,
entrepreneurs need to focus on the personal and
psychological characteristics of their customers. In
this way, they can determine a tailor-made,
consumer-oriented strategy. This customer analysis
focuses on such important factors as general buying
trends in the marketplace, specific buying trends of
targeted consumers, and the types of goods and
services being sold.

A marketing plan is a process of determining a clear,


comprehensive approach to the creation of
customers. The following elements are critical for
developing this plan: current marketing research,
current sales analysis, a marketing information
system, sales forecasting, and evaluation.

Pricing strategies are a reflection of marketing


research and must consider such factors as marketing
competitiveness, consumer demand, the life cycle of
the goods or services being sold, costs, and prevailing
economic conditions. Today’s social media start-ups
are finding unique ways of generating revenue from
the very beginning. In the chapter, we presented
five revenue models including freemium, affiliate,
subscription, virtual goods, and advertising.

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