Training Manual: Old Process

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Training Manual

There has been a slight change on the portal with regards to product functionality when revert to
enquiries is concerned.

Old Process
Earlier, when the Supply team was reverting to enquiries, then by default “Make this rate visible to
all shippers?” was checked.

New Process
Now onwards no checkbox will be checked by default. The supply team member who is reverting to
that particular enquiry will have to select the relevant option from the two options as per the
business case applicable.

Nomenclature
Make this rate visible to all shippers – This option will mean that the quoted rate will be made
available to all the shippers as a bookable rate on the platform.

Please note this will update any existing rate that is active for the combination of ports and shipping
line.

Make this rate visible to only this shipper – This option will mean that the quoted rate will be visible
only to this specific shipper and not as a general rate on the platform

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