Transcript

You might also like

Download as txt, pdf, or txt
Download as txt, pdf, or txt
You are on page 1of 1

Ashish K (6/1/2022, 9:30:07 PM): Hi! My name is Ashish.

Give me a few seconds to


pull up your account info
Ashish K (6/1/2022, 9:30:20 PM): Greetings from DoorDash! I hope you and your
family are safe, sound and healthy. I am so sorry that you have to wait so much in
the queue, Now I will try my best to fix the issue for you.
Ashish K (6/1/2022, 9:30:31 PM): Hello, Aaron. How can I help you today?
Aaron (6/1/2022, 9:31:21 PM): Hello, Ashish. Before I state my request, I kindly
ask that no copy and pasted emails be sent to me; I simply need the zone in my
account details to be modified and saved to 'NC: The Triangle'.
Ashish K (6/1/2022, 9:31:22 PM): Are we still connected?
Ashish K (6/1/2022, 9:31:53 PM): I am really sorry for the inconvenience caused to
you.
Ashish K (6/1/2022, 9:32:42 PM): I completely understand your concern that you want
to update your starting point. I will help you on this and make your day with lots
of happiness.
Aaron (6/1/2022, 9:32:52 PM): Thank you, I hope so.
Ashish K (6/1/2022, 9:33:20 PM): Please help me with your registered email address.
Aaron (6/1/2022, 9:33:35 PM): aaron203aaron@yahoo.com
Aaron (6/1/2022, 9:33:48 PM): Phone number: 919-280-7406
Ashish K (6/1/2022, 9:34:35 PM): By the way, thank you for sharing your phone
number, I only need your email address.
Ashish K (6/1/2022, 9:34:45 PM): Please allow me a moment to update your location.
Aaron (6/1/2022, 9:34:54 PM): No problem. And I appreciate it.
Ashish K (6/1/2022, 9:35:35 PM): Thank you so much Aaron for giving me your
valuable time.
Ashish K (6/1/2022, 9:35:50 PM): I would like to inform you that I have updated
your location as you want.
Aaron (6/1/2022, 9:36:03 PM): Please allow me a moment to refresh the app.
Ashish K (6/1/2022, 9:36:19 PM): Sure, take your time please.
Aaron (6/1/2022, 9:37:00 PM): It has updated. Thank you immensely, Ashish. I have a
final question.
Ashish K (6/1/2022, 9:37:22 PM): Sure, please go ahead. I am here to help you.
Aaron (6/1/2022, 9:38:28 PM): Why is it that regarding issues like editing account
details, most agents make things hard and say they can't help me but then there are
rare times like this where the agent resolves my issue with no problem like you
just did?
Aaron (6/1/2022, 9:38:43 PM): Hopefully I worded that to where you can understand.
Ashish K (6/1/2022, 9:39:45 PM): I completely understand you Aaron, I'm really
sorry for this type of experience you are getting from our support team.
Ashish K (6/1/2022, 9:40:34 PM): I will definitely highlight this to our higher
management so that you will not have this type of bad experience in the future.
You're a valuable dasher to us.
Aaron (6/1/2022, 9:41:05 PM): Thank you. I appreciate you helping me, Ashish. I
hope you have a blessed day/night.
Ashish K (6/1/2022, 9:42:23 PM): Thank you so much Aaron, for your understanding.
Also, I would like to inform you that you are doing a great job. I will highlight
your profile with our rewards and offer team so that they can provide you with the
best possible offer in your future delivery.
Aaron (6/1/2022, 9:42:56 PM): Wow, thank you so much!!!! 😊 Bye bye for now.

You might also like